---
title: 'Enterprise Change Practice Lead at Foodstuffs North Island'
canonical: 'https://feeny.ai/job/enterprise-change-practice-lead-foodstuffs-north-island-auckland-kbq9g9m046tx'
type: 'job'
last_seen: '2026-11-06'
---

# Enterprise Change Practice Lead at Foodstuffs North Island

- **Company:** Foodstuffs North Island
- **Location:** Auckland, New Zealand
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-11-05
- **Last confirmed live:** 2026-11-06
- **Apply:** https://jobs.lever.co/foodstuffs/9cca8ec7-0888-4f97-a07a-e24d39a28240

## Job description

Ko wai mātou – About us Kia ora.  We’re Foodies.  You know New World, PAK’nSAVE and Four Square right? That’s us! With 300+ stores and over 27,000 Foodies across Te Ika-a-Maui, our North Island Co-op has the privilege of helping New Zealanders get more out of life.  Locally owned, we reflect the communities we serve, and we celebrate our people - our taonga, every day for being uniquely them. Part of our Finance function, Enterprise Transformation shapes and leads our Co-op's biggest changes, from the first idea and business case through to delivery and results. We partner with leaders across the business to invest in the right things and make sure they’re adopted well in stores and support teams. Te Tūranga – About the role Change is happening across Foodies, and we're ready to make it a bigger part of how we deliver. As our Enterprise Change Practice Lead, you'll define and champion our change practice. You'll grow the business's appreciation of why change matters and make sure it's built into our programmes of work from the start. You'll lead a team of Change Managers and work with senior leaders to make sure our biggest initiatives land well in our stores, distribution centres and support teams. We're early in our change journey, and this is your chance to shape it. Reporting to the Head of Enterprise Transformation, you'll be a senior leader who creates and leads our enterprise change practice. You'll set the standards, frameworks and ways of working that help us lead people through change consistently. You'll also show the business the value of doing it well. It's a hands-on role for someone who can design the practice and then drive it into action. In this role, you will: Build and lead our Change Centre of Excellence, including its vision, services, priorities, measures of success and a team of Change Managers Create the frameworks, playbooks, templates and readiness tools that help people adopt new ways of working Own our change and communications strategy, so every major programme has a clear story and plan Advise executives, Boards and sponsors on change impacts and adoption Track adoption and benefits, and grow change capability across the business Ngā painga - What we offer We’re committed to providing awesome experiences for our people, including offering a range of benefits: Free carparking - we’ve got over 1,000 carparks including EV plugs Southern Cross health insurance Onsite café with subsidised meals, mini mart, 5% discount at our retail stores Flexible working options, a day off on your birthday, long service leave Inhouse learning and development programmes and courses, flu vaccinations, and social network groups (we call them Tribes). He kōrero mōu - About you You're an experienced change and communications leader who's equally comfortable shaping strategy and rolling up your sleeves. You'll likely bring: Experience creating or leading an enterprise change practice, team or centre of excellence Strong storytelling and influencing skills, with the confidence to present to Boards and senior leaders and show the value of change The ability to navigate complex stakeholder groups across multiple functions and governance forums Exposure to frontline retail, and a knack for improving processes that affect customer engagement Knowledge of change methodologies, and the judgement to adapt them. A track record of leading and developing change practitioners We’re interested in your diverse experiences, your strengths, and how adaptable you are to learn and grow. If you don’t meet every requirement, but feel this role could be for you, we’d still love to hear from you. Experience awesome. Achieve awesome. Be awesomely you. We’re proud to have a focus on Diversity & Inclusion here at Foodies and welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau. We encourage you to apply with all your awesomeness and welcome your diverse background, including any disability, additional health and mental health needs, and/or neurodiversity. If you require accessibility support to ensure you can fairly access our recruitment process, please reach out to Recruitment.Foodstuffs@foodstuffs.co.nz.  Accessibility support could include, interview location, sign language interpreter, assistive technology. Don’t ‘shelve’ your potential, come be a part of our team!

## About Foodstuffs North Island

## Company Overview
- **One-liner**: New Zealand's largest grocery retailer, a cooperative of locally owned PAK'nSAVE, New World, Four Square, and Gilmours stores, serving communities across the North Island.
- **Entity Type**: Private (cooperative)
- **Headquarters**: Auckland, New Zealand (Support Centre in Mangere; additional offices in Wellington and Palmerston North)
- **Founded**: 1922
- **Founders**: Not publicly available (cooperative structure, no individual founders)

## Core Business
- Primary industry: Retail grocery and Fast Moving Consumer Goods (FMCG)
- Target customers: B2C (consumers via retail stores and online), B2B (businesses via Gilmours wholesale)
- Mission: "Making sure New Zealanders get more out of life"

## Products & Services
- **PAK'nSAVE**: Discount grocery stores focused on value pricing.
- **New World**: Full-service supermarkets with a wide product range.
- **Four Square**: Convenience stores tailored to local communities.
- **Gilmours**: Wholesale supply for businesses, cafes, and restaurants.
- **Online Shopping**: Click & collect and home delivery options across banners.
- **Mobile Checkouts & Technology**: Self-service checkouts, mobile checkout options, and innovative store designs (metros, cut-throughs) to speed up shopping.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private cooperative)
- **Key Metric**: 24,000 employees (“Foodies”); 350+ stores; ~4.08 million customer visits per week; over 5 million individual grocery items sold daily.
- **Notable Investors/Partners**: 100% New Zealand owned and operated; owned by over 300 local grocery retailers (cooperative members). Partners with local suppliers, stocking over 60,000 products.
- **Growth Signals**: Investing ~$100 million annually in new and transformed stores; planned ~8 new store openings in FY24; $50 million invested in innovation in 2021; proposal to merge with Foodstuffs South Island to streamline operations.

## Competitive Advantages
- **Cooperative Model**: Local owner-operators have deep community ties, tailoring product ranges to local needs while benefiting from the scale of a national network.
- **Scale & Efficiency**: One of the largest supply chains in New Zealand, with dedicated distribution, logistics, and transport teams.
- **Customer-Driven Innovation**: Heavy investment in technology (mobile checkouts, online shopping) and store formats to enhance customer experience.
- **Workforce Development**: Largest trainer of butchers and bakers in New Zealand; strong internal career pathways including potential store ownership.

## Strategic Focus
- **Merger with Foodstuffs South Island**: A proposal to merge the two co-ops into one entity to streamline business operations.
- **Customer Experience**: Continuous improvement of product range, value, and convenience; leveraging data and analytics (e.g., Loyalty Insights & Customer Analytics Manager role).
- **Digital & Technology**: Investing in Salesforce, SAP, and other enterprise systems; hybrid roles in IT, analytics, and engineering.
- **Sustainability & Community**: Supporting local suppliers, reducing environmental impact, and serving over 1.4 million customers weekly.

## Why Work Here
- **Culture**: Described as a “whānau” (family) with a strong sense of belonging; cooperative values mean every employee contributes to something bigger.
- **Work Arrangements**: Many support centre and supply chain roles offer hybrid work (e.g., Mangere, Wellington, Palmerston North). Store roles are on-site.
- **Career Growth**: Opportunities across retail, supply chain, support centre (finance, marketing, IT, legal). Pathways to store ownership for motivated team members.
- **Perks & Training**: Largest trainer of butchers and bakers in NZ; professional development programs; scale and security of a 100-year-old organisation.
- **Engineering & Tech**: Roles like Salesforce Technical Lead, Senior SAP Developer, SuccessFactors Support Analyst, and Deployment Specialist indicate a modernising tech environment.

## Sources
1. [foodstuffs.co.nz](https://www.foodstuffs.co.nz/news-room/Get-the-facts-fsni) – Company facts and figures
2. [foodstuffs.co.nz](https://www.foodstuffs.co.nz/working-at-foodies) – Working at Foodies overview
3. [jobs.lever.co/foodstuffs](https://jobs.lever.co/foodstuffs) – Current open positions (hybrid, tech roles)
4. [linkedin.com](https://linkedin.com/company/foodstuffs-auckland-limited) – LinkedIn company page (followers, employee count, revenue)
5. [foodstuffs.careers](https://foodstuffs.careers/about-us.php) – Careers site with culture and role descriptions

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