---
title: 'Enterprise Customer Activation Manager | Bill Pay & Procurement at Ramp'
canonical: 'https://feeny.ai/job/enterprise-customer-activation-manager-bill-pay-procurement-ramp-new-york-5xq2hnyk7v7g'
type: 'job'
last_seen: '2026-09-17'
---

# Enterprise Customer Activation Manager | Bill Pay & Procurement at Ramp

- **Company:** [Ramp](https://feeny.ai/companies/ramp)
- **Location:** New York, NY
- **Compensation:** $115k–$213k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-15
- **Last confirmed live:** 2026-09-17
- **Apply:** https://jobs.ashbyhq.com/ramp/ab74a687-4545-47c9-870d-bfd7e7cde576

## Job description

## About Ramp

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

## About the Role

The Enterprise CSM, Bill Pay & Procurement Specialist, ensures Ramp’s upmarket customers quickly unlock value from our AP Automation and Procurement products. As part of the Customer Activation team, you’ll guide customers through implementation, configure workflows aligned to their internal processes, and help them operationalize Ramp’s tools to drive efficiency and compliance. In this role, you will help shape Ramp’s Enterprise activation motion for Bill Pay & Procurement and influence the strategy that accelerates customer adoption and business impact.

## What You’ll Do

Deliver High-Quality Implementations

- Lead Enterprise customers through the end-to-end onboarding of Ramp Bill Pay and Procurement, ensuring fast, accurate, and complete deployment
- Educate customers on Ramp’s AP workflows, procurement best practices, approval logic, vendor management, and policy configuration

Drive Customer Adoption & Business Outcomes

- Prevent delays in implementation by proactively identifying blockers and reinforcing the value of adopting Ramp’s AP & Procurement solutions
- Understand customers’ current AP, purchasing, and approval processes to identify pain points, recommend improvements, and guide them toward an optimized rollout

Be a Product & Workflow Expert

- Become deeply knowledgeable in Ramp’s Bill Pay & Procurement capabilities—including integrations, vendor onboarding, approval routing, purchase requests, and invoice processing
- Troubleshoot customer issues and partner closely with Product and Engineering to surface insights, communicate gaps, and collaborate on solutions or workarounds

Cross-Functional Partnership & Customer Advocacy

- Provide structured feedback and insights to Product to inform roadmap prioritization
- Balance multiple customer activations at once, managing timelines, customer communication, follow-ups, and proactive outreach

## What You'll Need

- 5+ years of experience in Customer Success, Implementations for products supporting AP and/or Procurement functions
- Strong project management and time management skills with the ability to keep multiple customers on track simultaneously
- Excellent verbal and written communication skills, including the ability to explain complex workflows simply
- Experience partnering with technical teams to share customer feedback, troubleshoot issues, and propose creative solutions
- Demonstrated ability to quickly learn a product deeply and articulate the “why” behind product decisions
- Strong record of meeting or exceeding performance metrics in previous roles
- Ability to anticipate customer needs and position product capabilities proactively
- Comfort operating in a fast-paced, high-growth environment with evolving processes

Nice to Haves

- Experience with Accounting Systems (e.g., NetSuite, QuickBooks, Xero, Sage, ERP/AP modules)
- Background in financial services, Fintech, or SaaS implementations
- Experience at a high-growth startup

Benefits available to all full-time Ramp employees (Global)

- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend

United States

- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)

Canada

- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health

United Kingdom

- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay

Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf.

Other notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Beware of recruiting scams: Ramp will only contact you through official @[Ramp.com](http://Ramp.com) email addresses and will never ask for payment or sensitive personal information during the hiring process.

[Ramp Applicant Privacy Notice](https://ramp.com/legal/applicant-privacy-notice)

## About Ramp

## Company Overview
- **One-liner**: Ramp is an all-in-one AI finance platform that combines corporate cards, expense management, bill payments, vendor management, and accounting automation to help businesses save time and money.
- **Entity Type**: Private (Series-stage not explicitly disclosed in sources; highly funded with notable investors)
- **Headquarters**: New York, NY, USA
- **Founded**: 2019
- **Founders**: Eric Glyman and Karim (last name not provided in sources)

## Core Business
- **Primary industry**: Financial technology (Fintech) – spend management and corporate cards
- **Target customers**: B2B – serves over 70,000 companies ranging from family farms and pizza shops to e‑commerce giants and space startups (Shopify, etc.)
- **Mission statement**: “Setting finance free to build healthier businesses.” (from [about page](https://next.ramp.com/about-us))

## Products & Services
- **Ramp Corporate Cards** – Physical and virtual cards with spend controls, real‑time tracking, and 30+ currency support.
- **Expense Management** – Automated receipt matching, approval workflows, and policy enforcement.
- **Bill Payments** – Automated bill pay, vendor management, and payment scheduling.
- **Accounting Automation** – Sync with 200+ integrations (QuickBooks, Xero, NetSuite) to close books faster.
- **Ramp Banking** – Business checking and savings accounts (via partnerships).
- **Ramp AI Agents** – 24/7 intelligent agents that automate financial tasks, negotiate bills, and detect savings opportunities.

(All products listed on [ramp.com](https://ramp.com/) and [about page](https://next.ramp.com/about-us))

## Market Standing
- **Valuation**: Not publicly disclosed. Ramp raised additional funding in June 2025 (per CNBC) but the amount was not specified in provided sources.
- **Key Metric**: Total funding not stated; however, Ramp enables over **$35B in purchases annually** and claims to have saved customers **$12B+** (from [about page](https://next.ramp.com/about-us)).
- **Notable Investors/Partners**: Sequoia, Greylock, Khosla Ventures, Founders Fund, Stripe, Goldman Sachs, Coatue, Redpoint, plus 100+ angel investors (from [Glassdoor](https://www.glassdoor.com/Overview/Working-at-Ramp-EI_IE4211228.11,15.htm)).
- **Growth Signals**:
  - Growing “10x faster than the median publicly traded SaaS company” ([careers page](https://ramp.com/careers))
  - Named #1 Most Innovative Company in North America by Fast Company (2024/2025)
  - Listed on CNBC Disruptor 50, Forbes Cloud 100, TIME’s 100 Most Influential Companies
  - Headcount: 1,001–5,000 employees (Glassdoor); currently 103 open roles in the US plus London ([jobs.ashbyhq.com](https://jobs.ashbyhq.com/ramp))

## Competitive Advantages
- **All‑in‑one platform**: Cards, expenses, bills, accounting, and banking in a single system – reducing tool sprawl.
- **AI‑powered automation**: Built‑in AI agents that work 24/7 to find savings, automate approvals, and reconcile transactions.
- **Speed of delivery**: “A simple solution that ships is better than a perfect one stuck on the cutting floor” – culture of rapid iteration.
- **Customer obsession**: “We win when customers win” – every product decision is customer‑driven.
- **Integrations**: 200+ native integrations with existing business tools (Slack, QuickBooks, NetSuite, etc.).

## Strategic Focus
- **AI agent expansion**: Ramp is investing heavily in autonomous AI agents that handle end‑to‑end finance tasks (CEO Eric Glyman in CNBC June 2025).
- **Global spend management**: Supporting 30+ currencies, international reimbursements, and expanding international operations.
- **Platform depth**: Moving beyond spend management into banking and embedded financial services.
- **Rapid scaling**: Continuing to hire “builders” across engineering, sales, marketing, product, and data.

## Why Work Here
- **Culture**: “Proud meritocracy” where titles are secondary; marketers code, PMs rewrite copy, devs build their own agents. Emphasizes ownership, speed, and “caring a lot.”
- **Perks & benefits** (from [careers page](https://ramp.com/careers)):
  - Competitive salary + equity
  - Medical, dental, and vision insurance; One Medical Membership
  - 401(k) with employer match
  - Flexible PTO, parental leave
  - Monthly wellness stipend, WFH stipend, transit benefits
  - Relocation support to NYC
  - Pet insurance
  - Pizza Fridays, daily dinner
- **Work environment**: Hybrid – some roles are hybrid (e.g., London role listed as hybrid). Based in NYC with a “team‑first” office culture (dinner every night, pizza Fridays).
- **Glassdoor rating**: 4.1/5 (176 reviews), 75% would recommend, 97% approve of CEO Eric Glyman (from [Glassdoor](https://www.glassdoor.com/Overview/Working-at-Ramp-EI_IE4211228.11,15.htm)).
- **Engineering culture**: Heavy emphasis on building internal tools and agents; engineers work on “hard problems” with autonomy; “If you have talent and drive we will back you like the Medici family backed Michelangelo.”

## Sources
1. [Ramp Careers Page](https://ramp.com/careers)
2. [Ramp Homepage](https://ramp.com/)
3. [Ramp About Us](https://next.ramp.com/about-us)
4. [Ramp Jobs on Ashby](https://jobs.ashbyhq.com/ramp)
5. [Ramp Glassdoor Profile](https://www.glassdoor.com/Overview/Working-at-Ramp-EI_IE4211228.11,15.htm)

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