--- title: 'Enterprise Delivery Lead at Wordsmith AI' canonical: 'https://feeny.ai/job/enterprise-delivery-lead-wordsmith-ai-edinburgh-87c6pzacq14r' type: 'job' last_seen: '2026-11-06' --- # Enterprise Delivery Lead at Wordsmith AI - **Company:** Wordsmith AI - **Location:** Edinburgh, United Kingdom - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-11-02 - **Last confirmed live:** 2026-11-06 - **Apply:** https://jobs.ashbyhq.com/wordsmith/c98548d7-eb32-4fa1-9621-44e6a1d8b926 ## Job description Wordsmith Wordsmith is building the legal operating system for in-house teams, and we are growing fast. We believe in-house legal is becoming one of the most important functions in the AI era. Every business is moving faster, but legal work is still too often scattered across inboxes, chats, documents and disconnected systems. Wordsmith brings that work into one system. Requests come in from across the business, AI agents handle the routine, lawyers stay in control where judgement matters, and every step is captured as work happens. We are built for in-house legal, not law firms. Our goal is to help legal teams move faster, reduce unnecessary external counsel spend and become a function the business can run with. More than 500 companies, including Financial Times, Safelite, [Trip.com](http://Trip.com), Canva, Starling and Sage, use Wordsmith. Backed by over $100M from Index Ventures, General Catalyst, Highland Europe and others, we are building one of the defining companies in legal AI. ## The role Delivery Lead’s run our most complex customer engagements, from kickoff to go-live and beyond. Some deployments are larger than others. They involve multiple legal teams across regions, several integrations, demanding IT and security requirements, and senior stakeholders with different priorities. On these engagements, you'll own the plan and the outcome. That means scope, milestones, dependencies, risks, governance and communication, so that our Legal Engineers and Deployment Engineers can focus on the build. You'll work side by side with both. Legal Engineers configure the platform around how the legal team works, and Deployment Engineers connect it to the customer's systems. You'll make sure the two work streams move together, that the customer is ready for each one, and that everyone, on our side and theirs, knows what happens next and who owns it. It's part delivery lead, part stakeholder manager, and part problem solver. You don't need to be a lawyer or an engineer. We're looking for experienced project managers who have run complex enterprise technology rollouts, who are comfortable with senior stakeholders, and who keep a programme moving when it gets difficult. ## What you'll do - Own the Engagement - Run our most complex customer engagements end to end, from kickoff through go-live to handover - Build and own the project plan, including scope, milestones,dependencies, owners and timelines, and hold everyone to it - Be the customer's main point of contact for delivery, and the person accountable for getting them live - Lead the Delivery Team - Coordinate Legal Engineers and Deployment Engineers so configuration and integration workstreams move in step - Sequence the work so dependencies are resolved before they block progress - Bring in Legal Intelligence, Support Engineering, Product and Engineering when the engagement needs them - Stakeholders & Governance - Run kickoffs, steering committees and status reporting with General Counsel, Legal Ops, IT and procurement - Align stakeholders with competing priorities, and keep decisions, actions and changes documented - Manage scope carefully, agreeing changes explicitly rather than letting them drift - Risk & Change - Identify delivery risk early, including resourcing, dependencies, customer readiness and timelines, and act on it - Escalate to the VP of Transformation with clear options when an engagement needs intervention - Help customers prepare their teams for change, working with Enablement on rollout and training - Improve How We Deliver - Turn what you learn into delivery templates, governance models and planning standards for complex engagements - Share patterns and recurring blockers with the wider Transformation team and Product ## What we're looking for - Experience running complex enterprise technology implementations or programmes, ideally SaaS and ideally legal tech - A track record of delivering multi-workstream projects on time, with many stakeholders and dependencies - Confident with senior stakeholders, including General Counsel, CIOs and procurement, and able to hold a room - Technical enough to understand integrations, SSO and configuration well enough to plan them and spot risk - Strong understanding of how in-house legal teams work, or the curiosity to learn it quickly - Disciplined about scope, governance and documentation without being bureaucratic - Calm under pressure, with the judgement to escalate at the right moment - Clear, concise written and verbal communication Typical Backgrounds Include - Project or programme managers in enterprise SaaS - Delivery leads from technology consultancies - Legal Operations Professionals who have led a major technology rollout - Implementation managers in CLM or legal tech ## How we work We're an in-person team based in Edinburgh or London. You should expect to work from the office or visit customers as your default. We set a high bar, move quickly and give people meaningful ownership. There will not always be an established playbook, so you'll need to bring curiosity, structure and persistence to unfamiliar situations. You'll sit in the Transformation team, reporting to the VP of Transformation, and work closely with our Legal Engineers and Deployment Engineers, alongside Legal Intelligence, Enablement, Customer Success, Support Engineering and Product. Our customer teams have clear but closely connected responsibilities: Transformation leads implementation, Support Engineering resolves technical issues, Account Management owns renewals and commercial growth, Customer Success owns adoption, customer health and value realisation, and Enablement owns onboarding, training and customer capability. ## Why Wordsmith Wordsmith is growing quickly, winning new customers and expanding within larger organisations. Our largest customers are some of the most complex legal functions anywhere, and how well we deliver for them shapes adoption, renewal and expansion. Project Managers are the people who make those engagements succeed. You'll work directly with ambitious in-house legal teams, see how dozens of legal functions really operate, and take that back into a product you help shape. You will lead experienced Legal Engineers and Deployment ## About Wordsmith AI ## Company Overview - **One-liner**: Wordsmith provides an AI-native legal operations platform that captures, triages, resolves, and records every legal request from the business, enabling in-house legal teams to work at the speed of AI. - **Entity Type**: Private (Series B) - **Headquarters**: London, England, United Kingdom - **Founded**: 2023 - **Founders**: Ross McNairn (CEO), Volodymyr Giginiak (CTO), Robbie Falkenthal (COO) ## Core Business - **Primary industry/industries**: Legal Technology (LegalTech), Enterprise AI, Workflow Automation - **Target customers**: In-house legal departments at mid-to-large enterprises across all industries (B2B, Enterprise) - **Mission or purpose statement**: To be the Northstar for legal intelligence in business — to bring the legal function in-house by making it measurable, compressible, and owned, just as every other major corporate cost centre has been. ## Products & Services - **The Wordsmith Platform (Legal Operations System)**: An end-to-end AI-native system built around four core workflows: **Receive** (captures legal requests from Slack, email, Salesforce, Teams, and procurement systems), **Route** (assigns ownership, priority, and context), **Resolve** (automates routine legal work using AI agents — drafting, redlining, research, translation — while escalating complex decisions to lawyers), and **Record** (logs every decision, action, and rationale in real time for audit-ready governance). - **Contract Review & Workflow Integration**: End-to-end contract review embedded directly into business tools like Slack, Gmail, and procurement systems. Reviews are collaborative and web-native. - **Word Integration**: A plugin allowing lawyers to review, redline, draft, research, and translate without leaving Microsoft Word. - **AI Agents**: Chain drafting into a full end-to-end workflow — receive the request, draft the document, route for approval, and send — with no manual step required. - **Global Legal Intelligence Engine**: Covers hundreds of trusted sources across 130+ jurisdictions, combined with deep knowledge of the customer’s own entities, risk profile, and prior positions. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company) - **Key Metric**: Total funding raised — **$100M** across two rounds. Last round: **€60.2M ($70M) Series B** (announced June 2026). - **Notable Investors/Partners**: Index Ventures, Highland Europe, General Catalyst (the firms behind Figma, Stripe, Discord, Airbnb, Revolut, and Canva). - **Growth Signals**: - Used by **500+ organisations globally**, including major enterprises such as **BT, Financial Times, Safelite, Trip.com, and Canva**. - Reports that **Trustpilot cut contract review time by 85%** using the platform. - Planning to grow workforce from ~100 to **~300 employees**, with significant **US market expansion**. - Founded in 2023 and achieved this scale in just over two years. ## Competitive Advantages - **Category-defining position**: Wordsmith is not a legal copilot for individual lawyers — it is an **operating system for the entire in-house legal function**, managing complete request flows across the organisation. This system-level approach is a structural shift away from traditional point-tools. - **Conflict-free business model**: Wordsmith sits on the side of the *buyer* of legal services (the in-house team), not the *seller* (law firms). All other legacy tools were built to serve law firms. Wordsmith’s incentives are aligned with removing friction and cost for the enterprise. - **Vertical-first AI strategy**: Deeply specialised in legal workflows rather than a generalist AI platform, making the product deeply relevant and defensible in a $1.1T global legal market. - **Founding team**: Led by a CEO (Ross McNairn), CTO (Volodymyr Giginiak), and COO (Robbie Falkenthal) who blend legal domain expertise with deep AI and engineering capability. ## Strategic Focus - **Scale globally, with a US expansion priority**: The Series B is explicitly earmarked to accelerate growth in the US market. - **Hire exceptional talent**: Grow the team to ~300 people, maintaining a “fewer, better people” philosophy — a small group of brilliant specialists rather than a crowd of generalists. - **Product depth**: Continue to invest in AI agents, global legal intelligence, and deeper integration into enterprise workflows (Slack, Salesforce, Word, Gmail). - **Move beyond task assistance to full automation**: The stated vision is to make legal “the last black box” in the enterprise — measurable, compressed, and owned internally. ## Why Work Here - **Culture & Philosophy**: Described as a team of “lawyers and engineers blending two worlds.” Core operating principles include: **“fewer, better people”** (small, elite teams), **relentless focus on simplicity**, and building products that are so elegant they “feel like magic.” The company explicitly values **judgment** as the key differentiator in an AI-powered world. - **Growth Trajectory**: A rare stage — Series B with $100M in funding, a small enough team that individual contributions matter every day, and early enough to shape how the company builds. Significant US expansion ahead. - **Work Environment**: Hybrid (roles listed for Edinburgh and London). The hiring process is transparent and values speed: a 30-min screening call, a 45-min technical interview, a short take-home challenge (a couple of hours), and a culture interview. - **Funding Backing**: Backed by the same investors who backed Figma, Stripe, and Canva — strong signal of ambition and long-term thinking. - **Impact**: Working on a problem that is “genuinely new” — building the platform to run in-house legal teams, which is a category that did not exist before AI made it possible. ## Sources 1. [wordsmith.ai](https://www.wordsmith.ai/) 2. [wordsmith.ai/company](https://www.wordsmith.ai/company) 3. [wordsmith.ai/careers](https://www.wordsmith.ai/careers) 4. [cbinsights.com](https://www.cbinsights.com/company/wordsmith-ai) 5. 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