---
title: 'Enterprise Implementations Lead at Photon'
canonical: 'https://feeny.ai/job/enterprise-implementations-lead-photon-brooklyn-10eg6hsy106m'
type: 'job'
last_seen: '2026-09-15'
---

# Enterprise Implementations Lead at Photon

- **Company:** Photon
- **Location:** Brooklyn, NY
- **Compensation:** $170k–$200k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-07
- **Last confirmed live:** 2026-09-15
- **Apply:** https://jobs.gem.com/photon/am9icG9zdDqoy0xvbQ_Fj9GzIUYLqVUn

## Job description

Company Mission Photon gives patients ownership of prescriptions. Our platform enables clinicians to send prescriptions to patients via text, which saves them time by allowing their patients to shop between pharmacies. The vision is to help consumers save money by increasing transparency.

Who We're Looking For You are energized by building — figuring out how implementations should run here, then running them that way.

You’re hands-on by nature: you'll personally chase down an engineer for a fix, jump on a call with product to make a scoping decision on the spot, and track a dozen open threads across teams without losing the thread on any of them.

You've spent real time inside a health system or working closely with one — you understand how an EHR actually functions day to day, and you're genuinely fluent in pharmacy IT: how prescriptions move between systems, where PBMs and e-prescribing networks fit in, and what breaks when they don't talk to each other cleanly. You hold their own with health-system stakeholders and know how to earn trust with pharmacy operations, IT, and clinical teams.

Ambiguity doesn't faze you, but it's not where you want to live — your instinct, the moment you hit a mess, is to build the structure that fixes it: the checklist that didn't exist yet, the timeline that turns a dozen loose threads into a plan, the process that means the next implementation goes smoother than the last. You're motivated equally by a scrappy pilot and a marquee enterprise rollout, and you measure your own success by whether the customer is live and thriving.

Core Responsibilities

- Own the technical and operational delivery of go-live for health-system pilots and full rollouts, working closely with sales to ensure a seamless handoff from closed deal to live customer
- Marshal internal resources across engineering, product, and support to keep implementations moving
- Diagnose and resolve the technical integration blockers that stall go-lives — spanning Epic Willow, HL7v2 trigger interfaces, NCPDP formatting, and data flows between health system pharmacies, PBMs, and e-prescribing networks
- Lead change management within each customer organization — anticipating objections around benefit investigation, e-prior authorizations, patient financial assistance, and medication routing, and evangelizing Photon internally across analyst and operations teams
- Represent Photon credibly with health-system stakeholders (pharmacy operations, IT, clinical) and drive alignment on metrics that matter to them, escalating to Photon leadership for CPO/C-suite-level conversations as needed
- Partner with sales during late-stage deal cycles to ensure contracted scope, timeline, and promised ROI are actually deliverable from day one
- Build and own the post-go-live value realization framework that proves ROI to the customer and supports expansion conversations
- Weigh in on product and integration roadmap decisions where implementation experience should directly inform what Photon builds next

Required Qualifications

- 5+ years in healthcare IT delivery, implementation, or professional services, with direct, hands-on experience running enterprise health-system implementations from contract through go-live
- Demonstrated experience personally driving cross-functional execution — coordinating engineering, product, and support resources to unblock a customer implementation
- Hands-on experience with Epic Willow or comparable EHR pharmacy modules, including familiarity with the constraints faced by health-system Willow and Bridges (interfaces) analysts
- Working fluency in HL7v2 interfaces, NCPDP standards (e.g., NCPDP NewRx), and e-prescribing networks such as Surescripts, along with PBM data flows
- Experience managing complex, multi-stakeholder implementations in an enterprise health system environment, including navigating institutional inertia and competing internal priorities
- Comfortable operating in an early-stage startup environment without a fully built-out delivery org already in place

## Preferred Qualifications

- Has personally built an implementation/delivery function from scratch, or run point on go-lives without a dedicated PM in place
- Track record engaging executive-level stakeholders (CPOs, VPs of Pharmacy, CMIOs, revenue cycle leadership) at health systems — not required to lead these relationships solo yet, but able to grow into it
- Experience running pilots in addition to full enterprise rollouts
- Background at an Epic-adjacent organization or direct former Epic experience
- Prior experience partnering directly with product/engineering to translate implementation learnings into roadmap decisions

## Why Join Us

Photon is reimagining how prescriptions move through the healthcare system — making it simpler, faster, and more transparent for patients, providers, and pharmacies alike. You'll:

- Take on a role with meaningful ownership, shaping how an early-stage company builds its delivery function for enterprise health systems from the ground up
- Be the person health-system executives trust to get a complex, high-stakes rollout right — and see the direct results of that work in every pilot and go-live
- Have a direct line to Photon's product roadmap, where your read on what customers actually need shapes what gets built next
- Work on a problem almost everyone you know has experienced, and help fix a system that's broken in ways most people just accept
- Join a team that gives a shit — about the work, about each other, and about doing things the right way. High trust, high standards, and people who actually like spending time together

## Our Values

🍕🐀 Be a Pizza Rat – We’re ambitious subway dwellers. It’s our slice and we’re not letting go. 🍚 🍣 Make Rice – We don’t prepare fish until we’ve mastered rice. Quality is in details. 🛰️ 🌎 Put it in Orbit – We know success happens well after lift-off. The rocket isn’t our mission. 🔍 🏴‍☠️ Seek Buried Treasure – We’re digging in unexpected places. Our adventure has meaning. 🍄 🌒 Grow in Darkness – We’re thriving amidst forest decay. Our day in the sun will come.

Pay Transparency The estimated base salary for this role is $170,000 – $200,000 USD annually + bonus. Actual compensation will depend on skills, qualifications, and experience, and includes equity and benefits. At our stage, we place significant value on equity as part of total compensation.

## About Photon

## Company Overview
- **One-liner**: Photon is a global leader in AI and digital solutions, partnering with 40% of the Fortune 100 to accelerate digital transformation through AI management, digital innovation, product design, and engineering excellence.
- **Entity Type**: Private (bootstrapped; no disclosed funding rounds)
- **Headquarters**: London, UK
- **Founded**: 2007
- **Founders**: Not publicly available (co-founder and CTO mentioned but names not disclosed)

## Core Business
- Primary industry/industries: Digital transformation services, AI solutions, digital experience design, software engineering, and consulting.
- Target customers: B2B – large enterprises, specifically 40% of the Fortune 100 (including CIOs and digital leaders).
- Mission or purpose statement: “Make tomorrow happen today” by combining AI management, digital innovation, product design thinking, and engineering excellence to create transformational change.

## Products & Services
- **Digital HyperExpansion® (DHX) Framework**: Photon’s proprietary methodology for enterprise digital transformation, covering data technology, customer platforms, APIs & microservices, and big data / AI-enabled predictive analytics.
- **AI & Agentic AI Solutions**: Design, build, and deploy enterprise-grade AI agents, multi-agent systems, RAG architectures, and governed AI platforms – including Senior Agentic AI Engineer roles and Principal Data Scientist teams.
- **Mobile & Web Experience Design**: State-of-the-art mobile apps and multi-platform user experiences powered by the latest digital technologies.
- **Digital Engineering & Infrastructure**: Microservices, DevOps, CI/CD, infrastructure as code, and API-led integration.
- **Strategy Consulting**: Creative design and technology strategy to help enterprises become technology platforms.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Works with 40% of the Fortune 100; employs 7,500+ digital engineers globally (as of latest website); serves over 1 billion+ touchpoints per day.
- **Notable Investors/Partners**: Not publicly disclosed (no funding rounds found); partners include Fortune 500 companies across industries.
- **Growth Signals**: Global presence with 14 offices worldwide; headcount >6,000 (PDF) to >7,500 (website); active hiring for advanced AI roles (Senior Agentic AI Engineer, Principal Data Scientist, Agentic AI Architect); expanding AI service lines.

## Competitive Advantages
- **Differentiators**:
  - Proprietary **Digital HyperExpansion®** framework that combines AI management, digital innovation, design thinking, and engineering at scale.
  - Deep penetration into Fortune 100 – works with 40% of them, indicating high trust and repeat business.
  - End-to-end capability: from strategy and creative design to engineering, data science, and AI agents.
  - Global delivery model: over 7,500 engineers across 14 offices, enabling onshore/offshore flexibility.

## Strategic Focus
- Current priorities: Accelerating AI adoption for enterprise clients, particularly in Agentic AI, Generative AI, and large-scale multi-agent systems. Emphasizing “Digital HyperExpansion” as the third wave of digital growth. Focus on data-driven lifecycle management, AI quality and evaluation, and governed enterprise AI platforms.

## Why Work Here
- **Culture highlights**: “Open culture” with direct communication, no hierarchy, and emphasis on collaboration. Continuous learning via **Photon University** – training programs to advance skills. Career growth opportunities working with renowned enterprise brands and objective evaluations.
- **Remote/hybrid/office policy**: Flexible – jobs mention “Onsite / Offshore (Flexible)” and offices in multiple US cities (Dallas, NYC, Chicago), London, San Francisco, etc. Specific roles may be onsite or hybrid depending on client needs.
- **Notable perks**: Family medical leave, 401(k) offering, family/childcare benefits. Benefits listed on Built In San Francisco include family + childcare benefits and 401(k).

## Sources
1. [photon.com](https://www.photon.com/)
2. [photon.com/careers](https://www.photon.com/careers)
3. [Photon Company Overview PDF](https://photon.com/sites/default/files/2023-01/Photon%20Company%20Overview.pdf)
4. [dice.com](https://www.dice.com/company-profile/86e6f6e9-556e-59d8-a109-e78c232538e8?companyname=Photon)
5. [builtinsf.com](https://www.builtinsf.com/company/photon)

## Other roles at Photon

- [Chief of Staff, Operations](https://feeny.ai/job/chief-of-staff-operations-photon-brooklyn-z49rzdvccvb4) — Brooklyn, NY
- [Product Lead, Clinical](https://feeny.ai/job/product-lead-clinical-photon-brooklyn-ghbxk5qz0cbw) — Brooklyn, NY
- [Enterprise Account Executive, Pharmacy](https://feeny.ai/job/enterprise-account-executive-pharmacy-photon-brooklyn-xw5z0r123r6p) — Brooklyn, NY
- [Enterprise Account Executive, Pharma/Life Sciences](https://feeny.ai/job/enterprise-account-executive-pharma-life-sciences-photon-brooklyn-559mma7y7dbt) — Brooklyn, NY
- [Enterprise Account Executive, Health Systems](https://feeny.ai/job/enterprise-account-executive-health-systems-photon-brooklyn-jcec4g9cejvc) — Brooklyn, NY
- [Enterprise Account Executive, Digital Health](https://feeny.ai/job/enterprise-account-executive-digital-health-photon-brooklyn-qsf2yatf1xpm) — Brooklyn, NY
- [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-photon-brooklyn-rbtt4054hdbe) — Brooklyn, NY