--- title: 'Enterprise Infrastructure Engineer at Boku' canonical: 'https://feeny.ai/job/enterprise-infrastructure-engineer-boku-london-q92qgsc0nr6q' type: 'job' last_seen: '2026-09-10' --- # Enterprise Infrastructure Engineer at Boku - **Company:** Boku - **Location:** London, United Kingdom - **Posted:** 2026-09-10 - **Last confirmed live:** 2026-09-10 - **Apply:** https://boards.greenhouse.io/boku/jobs/6187905004?gh_jid=6187905004 ## Job description Build the payment infrastructure powering global commerce. Boku connects billions of consumers to the payment methods they prefer, one market at a time. Our platform connects the world’s leading digital businesses to the local payment methods their customers already use. Spotify, Meta, Microsoft, Netflix and Tencent already run on Boku’s payment infrastructure. We operate across 60+ countries, support 200+ local payment methods and reach 7.5 billion consumer accounts. With headquarters in London and San Francisco and colleagues working across markets around the world, Boku is global by default. From London to Mumbai, São Paulo to Singapore, our teams collaborate across time zones, markets and cultures to build products for customers around the world. Join us to solve complex, real-time payment challenges at global scale. We share knowledge freely, take ownership of complexity and look for people who question how things are done and find better ways to build. Boku Inc. (BOKU.L) is the leading global provider of local mobile-first payments solutions. Global brands including Amazon, DAZN, Meta, Google, Microsoft, Netflix, Sony, Spotify, and Tencent rely on Boku to reach millions of new paying consumers who do not use credit cards with our purpose-built payment network of more than 300 local payment methods across 70+ countries. Every year, Boku processes over $10 billion in value for our customers. Incorporated in 2008, Boku is headquartered in London and San Francisco and has employees in over 39 countries around the world, including Brazil, China, Estonia, Germany, Ireland, Japan, Singapore, and the UAE. Boku is a truly global company that takes pride in its diversity and thriving equal opportunity workplace. ## Role Purpose Boku operates a cloud-first, global enterprise infrastructure estate spanning Azure, Microsoft 365, and 40+ SaaS products. As Enterprise Infrastructure Engineer, you will contribute to the design, build, and ongoing maintenance of Boku's core infrastructure as part of the infrastructure team, with a strong focus on automation, Infrastructure-as-Code, and AI-driven operational tooling. You will work closely with, and under the guidance of, senior infrastructure engineers on complex infrastructure problems, building your expertise across the estate while collaborating with the Head of Global IT and across the Service Delivery and Solution Engineering teams to deliver secure, scalable, and well-governed platforms. ## Key Responsibilities Infrastructure Design, Build & Maintenance - Support the build and maintenance of core cloud infrastructure across Azure, with a strong emphasis on repeatable, well-documented, Infrastructure-as-Code delivery. - Contribute to the lifecycle of critical infrastructure components, from architecture through to day-to-day operation and continuous improvement, as part of the infrastructure team. - Support identity and access management using Entra ID, including RBAC and Conditional Access, under the guidance of senior engineers. - Support the configuration and maintenance of enterprise networking and firewall infrastructure, including routing, WAN connectivity, and firewall administration, working alongside senior engineers. - Support Privileged Access Management (PAM) using Delinea, including day-to-day vault administration and access requests, under senior engineer oversight. Automation & AI-Driven Operations - Contribute to Infrastructure-as-Code development using Terraform for provisioning and configuration of Azure resources. - Support Power Platform environments, including day-to-day administration and access requests, under senior engineer guidance. - Write scripts and tooling in Python and PowerShell to support automation of infrastructure tasks, reporting, and system integrations. - Support the identification and delivery of opportunities to embed AI and intelligent automation into infrastructure operations, working alongside senior engineers and the Solution Engineering team. - Support systems integrations that allow infrastructure and operational tooling to interact with AI-driven platforms and agents. Endpoint & Device Management - Own day-to-day configuration and administration of Microsoft Intune, including policy design, compliance profiles, app deployment, and patch management. - Support the configuration and administration of Kandji for macOS device management, covering enrolment, configuration, and compliance. - Manage endpoint enrolment, patching, and compliance reporting across the device fleet, escalating exceptions to senior engineers where required. Cloud & SaaS Ecosystem - Support and help maintain Boku's wider SaaS estate, ensuring infrastructure decisions align with a cloud-first strategy. - Partner with Security to harden the Microsoft 365 tenant and infrastructure estate against relevant compliance frameworks (ISO 27001, SOC 2, DORA). Collaboration & Escalation - Work closely with senior infrastructure engineers on infrastructure design decisions, escalating complex troubleshooting and design questions as needed. Change Control & Documentation - Ensure all infrastructure changes are properly documented, tested, and communicated in line with IT change control processes. - Produce and maintain clear technical documentation, runbooks, and architecture records. What good looks like - Core Azure infrastructure is built and documented using Infrastructure-as-Code, with minimal manual configuration. - Identity and access controls (Entra ID, RBAC, Conditional Access) are consistently applied and regularly reviewed. - Infrastructure and operational tasks are automated wherever practical, using Terraform, Power Platform, Python, or PowerShell. - Opportunities to apply AI and intelligent automation to infrastructure operations are identified and progressed with Solution Engineering. - Endpoint fleets managed through Intune and Kandji are compliant, patched, and enrolled to policy. - The Microsoft 365 tenant and wider SaaS estate meet relevant compliance frameworks (ISO 27001, SOC 2, DORA). - Infrastructure changes are documented, tested, and follow IT change control processes without exception. - Technical documentation, runbooks, and architecture records are kept current and usable by others. ## Skills & Experience ## Experience - 3-5 years in infrastructure or cloud engineering roles, ideally within a cloud-first, SaaS-centric organisation. - Demonstrable experience designing, building, and maintaining production infrastructure end-to-end. Technical skills - Strong hands-on experience with Microsoft Azure, including core infrastructure, networking, and identity services. - Solid working knowledge of Entra ID: RBAC, Conditional Access, app registrations, and identity governance. - Practical experience writing and maintaining Terraform for Infrastructure-as-Code. - Experience building automation or workflow solutions using Microsoft Power Platform, including environment management and CI/CD pipeline creation and design. - Strong scripting ability in Python and PowerShell. - Strong hands-on experience configuring and administering Microsoft Intune (policies, compliance, app deployment, patching); working knowledge of Kandji for macOS device management. - Practical experience with enterprise networking and firewall administration (routing, WAN, firewall configuration and management). - Experience with Privileged Access Management (PAM) solutions, ideally Delinea. - Understanding of how infrastructure and operational systems can interact with AI-driven tooling and platforms. Desirable - Knowledge of AI platforms and APIs such as OpenAI and Anthropic, and how they can be applied to infrastructure and operational workflows. - Familiarity with Cloudflare, including Zero Trust and related network/security services. - Experience in a global or enterprise IT environment operating across multiple regions. - Familiarity with compliance frameworks such as ISO 27001, SOC 2, or DORA. - Experience administering Zoom telephony and contact centre solutions. Leadership & mindset - Strong stakeholder management, able to translate technical concepts for non-technical audiences. - Customer-focused, proactive problem-solver who thrives in ambiguous, fast-paced environments. - Passion for continuous learning and driving operational excellence through automation and best practice. - End-to-End ownership Technologies & Tools - Microsoft Azure - Microsoft Entra ID - Terraform - Microsoft Power Platform - Dynamics 365 - Python - PowerShell - Microsoft Intune - Kandji - Microsoft 365 - Delinea - Cloudflare - Enterprise network and firewall hardware - Zoom (telephony / contact centre) Location London (Hybrid) ## About Boku ## Company Overview - **One-liner**: Boku provides a global payment network that connects merchants to local payment methods, including mobile wallets and real-time payment schemes, to help them acquire and retain customers worldwide. - **Entity Type**: Public (LSE: BOKU) - **Headquarters**: San Francisco, California, USA (North America HQ); London, UK (Europe HQ) - **Founded**: 2009 - **Founders**: Not publicly listed as a single founder; the company was founded by a team. ## Core Business - **Primary industry/industries**: Fintech, Payments, Mobile Commerce - **Target customers**: B2B, specifically large global enterprises (tech giants) in eCommerce, entertainment, and digital advertising (e.g., Netflix, Spotify, Google, Amazon, Meta). - **Mission or purpose statement**: "The future of payments is local." Boku helps global companies tap into local payment methods to reach mobile-first consumers. ## Products & Services - **Boku Payment Network**: A single integration connecting merchants to 200+ local payment methods across 90+ countries, reaching over 7 billion consumer payment accounts. It supports mobile wallets (e.g., GCash), carrier billing, account-to-account (A2A) real-time payments (e.g., Blik), and recurring billing. - **Mobile Identity & Authentication**: Capabilities acquired from Danal in 2018, providing mobile identity and authentication services. - **Payment-Linked Marketing**: Programs to help merchants attract, engage, and retain digital subscription users. - **Merchant Services**: Services that ease the complexities of global settlement, compliance, tax, and fraud mitigation. ## Market Standing - **Valuation/Market Cap**: Not disclosed in provided sources. As a public company (BOKU.L), this fluctuates daily. Check financial platforms for current market cap. - **Key Metric**: Annual Revenue (Public Company). Revenue is publicly reported in annual and quarterly filings. The company processes **$9B+ annually** and has a **55M+ increase in newly acquired users in the past 12 months** [boku.com](https://www.boku.com/). - **Notable Investors/Partners**: Public company; no venture capital investors listed. Key merchant partners include Netflix, Spotify, Google, Amazon, Meta, and Sony [boku.com](https://www.boku.com/). - **Growth Signals**: - Revenue and user growth: 475% growth in Monthly Active Users since 2018 [boku.com](https://www.boku.com/). - Strategic acquisitions: Acquired Danal (2018) and Fortumo (2020) to expand capabilities and geographic presence [boku.com](https://www.boku.com/about-us). - Major partnership expansions: Global partnership with Amazon (2023) and Google for Blik in Poland (2024) [boku.com](https://www.boku.com/about-us). - Awards: Winner of "Paytech Company of the Year" (2023 Fintech Awards London) and "Best Payment Facility" (2024 The Card and Payments Award) [boku.com](https://www.boku.com/about-us). ## Competitive Advantages - **Massive, Unique Network**: The world’s largest selection of local payment methods, reaching over 7 billion consumer payment accounts. This is a significant moat, as building and maintaining these custom connections is complex and time-consuming. - **Deep Enterprise Relationships**: Trusted by the world’s largest tech and entertainment brands (Netflix, Spotify, Google, Amazon, Meta), creating a high barrier to entry for competitors. - **Recurring Revenue Model**: Focus on automatic, repeatable charges for subscription merchants, providing predictable, high-margin revenue. - **Proprietary Technology**: Each payment method is "reengineered" for automatic, repeatable charges and multi-factor authentication to prevent chargebacks, differentiating it from simple aggregation [boku.com](https://www.boku.com/). ## Strategic Focus - **Expand Payment Method Coverage**: Continue to add the most popular and high-performing local payment methods, prioritizing those that solve merchants' most urgent needs. - **Deepen Merchant Partnerships**: Move beyond simple payment processing to offer tailored success strategies (performance, conversion, retention, settlement) for each merchant. - **Lead in Real-Time Payments**: Capitalize on the massive growth in real-time payment transaction volume (289% increase expected between 2022-2027) by adding support for more A2A schemes [boku.com](https://www.boku.com/). - **Global Expansion**: Continue to grow its global team and presence, with employees in 29 countries. ## Why Work Here - **Culture**: Described as a diverse, global team ("We are many. But we are also one.") that values customer focus, operating as one team, unleashing ingenuity, and knowing the impact of their work [boku.com](https://www.boku.com/careers). - **Work Model**: Hybrid/Office-based, with fully stocked kitchens in offices. A WFH stipend is provided to create a productive home workspace [boku.com](https://www.boku.com/careers). - **Perks**: - **Equity Scheme**: Employees receive shares of Boku’s publicly traded stock [boku.com](https://www.boku.com/careers). - **Generous Vacation Policy**: Generous annual time off in all countries [boku.com](https://www.boku.com/careers). - **Healthcare**: Healthcare benefits provided [boku.com](https://www.boku.com/careers). - **Personal Development**: Learning & development programs to grow careers [boku.com](https://www.boku.com/careers). - **Engineering Culture**: The company emphasizes its engineering teams can "adapt our platform to meet your unique implementation requirements," suggesting a high level of autonomy and technical challenge [boku.com](https://www.boku.com/). ## Sources 1. [boku.com](https://www.boku.com/) 2. [boku.com](https://www.boku.com/about-us) 3. [boku.com](https://www.boku.com/careers) 4. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/boku) 5. [investors.boku.com](https://investors.boku.com/) ## Other roles at Boku - [Senior Group Accountant](https://feeny.ai/job/senior-group-accountant-boku-london-h5jnzb6pfyx9) — London, United Kingdom - [Senior Business Data Analyst – Strategic Partnerships](https://feeny.ai/job/senior-business-data-analyst-strategic-partnerships-boku-singapore-pkdbbqvhptvx) — Singapore - [Business Development Manager](https://feeny.ai/job/business-development-manager-boku-taipei-e90qgv4g0nmd) — Taipei, Taiwan - [Key Account Director](https://feeny.ai/job/key-account-director-boku-singapore-fss3bf1jfbtz) — Singapore - [Senior Software Engineer - Backend](https://feeny.ai/job/senior-software-engineer-backend-boku-singapore-rmtefpd0vyg5) — Singapore - [Enterprise Sales Director](https://feeny.ai/job/enterprise-sales-director-boku-singapore-rgyc530r2mfq) — Singapore