---
title: 'Enterprise & Mid-Market Account Manager, EMEA at Cypress.io'
canonical: 'https://feeny.ai/job/enterprise-mid-market-account-manager-emea-cypress-io-ireland-zp9zd1j7h5s3'
type: 'job'
last_seen: '2026-09-10'
---

# Enterprise & Mid-Market Account Manager, EMEA at Cypress.io

- **Company:** Cypress.io
- **Location:** Ireland
- **Posted:** 2026-07-31
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/cypressio/jobs/6131272004

## Job description

At Cypress, We aim to make software testing faster and more reliable, improving the efficiency and quality of software development. Used by hundreds of thousands of developers across 90+ countries and 30,000+ organizations, Cypress helps teams write better code and release with confidence. Cypress customers include names like Zendesk, Indeed, Splunk, Square, and Patreon. With a culture rooted in passion, collaboration, and curiosity, our fully remote team is on a mission to positively impact the developer community.

This position is eligible to be hired virtually. Candidates must be in European timezone.

## The Role

Our Enterprise and MidMarket Account Managers are trusted partners to growing organizations, responsible for driving retention, expansion, and long-term value across an existing book of business (51–2,499 employees). You'll partner with Technical Solutions Consultants to support customer success, uncover growth opportunities, and ensure customers continue to get increasing value from Cypress over time.

This role blends relationship management with commercial ownership. You'll manage renewals, identify expansion opportunities – new teams, additional products, scaled usage – and help customers evolve their testing strategy as their organizations grow.

## Who You Are

- You build relationships first and earn the right to sell second. You open calls with genuine warmth, remember what’s happening in your customers’ worlds, and create rapport before business. Over time, that consistency compounds into real trust.
- You stay connected all year, not just at renewal. Your customers hear from you quarterly, not annually. You proactively share usage insights, product updates, and value-driven recommendations—so when renewal conversations happen, they feel like a natural continuation of the relationship, not a re-sale.
- You can speak technical without hiding behind jargon. You understand the product deeply enough to explain it simply, tying the Cypress Platform to real customer outcomes rather than buzzwords.
- You ask before prescribing. You lead with curiosity in customer conversations, uncovering new use cases by listening first instead of pitching.
- You show up as a consultant, not a vendor. You explain why features matter, not just what they do. You’re transparent about limitations and bring in technical partners intentionally—to deepen credibility, not to cover gaps.
- You balance professionalism with approachability. You adapt your tone to the customer and the moment, comfortable being casual when the relationship allows and polished when the situation calls for it.

## How You'll Make an Impact

Account Ownership

- Build strong, trusted relationships with key stakeholders across assigned mid-market and enterprise accounts
- Establish regular touchpoints that keep you connected throughout the year – not just at renewal
- Maintain clear account plans focused on adoption, expansion, and account health

Renewals & Retention

- Manage renewals end-to-end, partnering with customers to ensure continued value
- Start renewal conversations early, leading with value delivered – not contract terms
- Bring usage data and adoption insights to every renewal conversation

Expansion & Growth

- Identify and pursue expansion opportunities through cross-sell, upsell, and new team adoption
- Partner with Technical Solutions Consultants to demonstrate value for add-on products
- Help customers evolve their testing strategy as their organizations grow

Product Knowledge & Value Storytelling

- Develop solid understanding of the Cypress platform to align solutions to customer goals
- Deliver clear, engaging product demonstrations that connect capabilities to real outcomes
- Translate technical features into business value without relying on jargon

Discovery & Deal Execution

- Learn each customer's business, challenges, and priorities to tailor recommendations
- Partner with leadership on pricing and contract discussions
- Stay curious about industry trends, customer needs, and competitive alternatives

What Makes You a Great Fit

- SaaS Sales Experience: 4+ years as a quota-carrying SaaS seller, with a track record managing renewals, expansion, and account growth across mid-market and/or enterprise accounts
- Relationship-Oriented: Enjoy building rapport, earning trust, and being a consistent point of contact for customers
- Consultative Mindset: Naturally curious and customer-focused – interested in understanding problems before offering solutions
- Technical Comfort: Willing and able to engage with technical stakeholders and learn how Cypress fits into modern development workflows
- Ownership & Growth Mentality: Comfortable managing your own accounts while continuing to develop your sales craft
- Organization & Follow-Through: Able to manage multiple accounts, priorities, and timelines with attention to detail

## Preferred Qualifications

- ICP Exposure: Experience working with developers, QA teams, or engineering stakeholders
- Testing & Dev Tools Familiarity: Exposure to application testing, CI/CD tools, or developer platforms
- PLG Experience: Experience selling in or alongside a Product-Led Growth environment

## Why This Role

At Cypress, you’re not just managing accounts—you’re building long-term partnerships that matter. You’ll have autonomy to take initiative, meaningful ownership of your accounts, and the opportunity to see your work directly influence our growth.

Compensation:

- Base Salary Range: $69,000 – $120,000
- On-Target Earnings (OTE): $115,000 – $200,000
- (60% base / 40% variable compensation structure)

Although we list out what we generally look for, we are very likely missing other attributes and skills that you have that could make you a great fit, and are not currently listed. Research has shown this especially applies to women and other marginalized groups, who tend to apply if they check 100% of every box, versus men who apply if they hit roughly 60%. The point we’re getting at, it doesn’t hurt to take a chance and apply!

We are an inclusive employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

## About Cypress.io

## Company Overview
- **One-liner**: Cypress provides a developer-friendly, open-source testing framework and cloud platform for modern web applications, making front-end testing faster, easier, and more reliable.
- **Entity Type**: Private (backed by venture capital)
- **Headquarters**: Atlanta, Georgia, USA
- **Founded**: 2015
- **Founders**: Not publicly listed on primary sources

## Core Business
- **Primary industry**: Software Development Tools / Developer Infrastructure / Test Automation
- **Target customers**: B2B, focused on developers, QA engineers, and engineering teams at startups to large enterprises.
- **Mission or purpose**: To improve the lives of developers worldwide by building technology that makes software testing faster and more reliable.

## Products & Services
- **Cypress (Open Source Framework)**: A JavaScript-based end-to-end testing framework that runs directly in the browser, offering real-time reloads, automatic waiting, and time-travel debugging. It is the core open-source product used by hundreds of thousands of developers.
- **Cypress Cloud (Cloud Service)**: A paid, cloud-based platform that provides AI-powered guidance, test recording, parallelization, analytics, and failure debugging to help teams scale their testing efforts. It connects the entire team around test results.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**: Total Funding – Not publicly disclosed, but known to be backed by notable venture capital firms.
- **Notable Investors/Partners**: Backed by **OpenView** and **Battery Ventures** (listed on the company's about page).
- **Growth Signals**:
    - **6M+** weekly downloads of the Cypress npm package.
    - **49K+** GitHub stars.
    - **1.5M+** dependent repositories on GitHub.
    - Used by **30,000+ organizations** across **90+ countries**.
    - Notable customers include **Pendo**, **Airbnb**, and **GoFundMe**.

## Competitive Advantages
- **Developer Experience (DX)**: Cypress is architected to run directly in the browser (unlike Selenium), which eliminates flakiness and provides a vastly superior debugging experience with time-travel and real-time reloads.
- **Open Source Community**: A massive, engaged community of 49K+ GitHub stars and 1.5M+ dependent repos creates a powerful network effect and a constant stream of feedback and contributions.
- **All-in-One Platform**: Combines a testing framework, assertion library, mocking/stubbing, and a cloud service into one cohesive ecosystem, reducing the need for multiple disparate tools.

## Strategic Focus
- **Scaling the Cloud Platform**: Growing the paid Cypress Cloud offering to monetize the large open-source user base and provide enterprise-grade features like AI-powered debugging and parallelization.
- **Component Testing Expansion**: Investing in component testing to allow developers to test individual components in isolation, capturing a larger share of the front-end testing market.
- **Community & Ecosystem Growth**: Continuing to foster the open-source community and expand the library of integrations and plugins.

## Why Work Here
- **Remote-First Culture**: Cypress is a fully remote company. They emphasize a culture of trust, transparency, and mutual respect.
- **Strong Perks & Benefits**:
    - **Remote Work Stipend**: $1,000 your first year, $500 every year after.
    - **Coworking Stipend**: $350/month.
    - **Time Off**: 20 days of paid vacation, 12 public holidays, and a bonus day for your birthday.
    - **Parental Leave**: 12 weeks for both parents initially, increasing to 16 weeks after one year of employment, plus a new parent gift card.
    - **401k**: 401k program for retirement savings.
    - **Health**: Comprehensive health, dental, and vision plans, including transgender-inclusive benefits, HSA and FSA plans.
- **Engineering Culture**: They describe their team as "diverse, talented, humble, kind, respectful, driven, and thoughtful." The interview process focuses on mutual fit, decision frameworks, and transparency rather than a "sell."
- **Impact**: Employees work on a product that is loved by millions of developers and is critical to the software development lifecycle.

## Sources
1. [cypress.io - Careers](https://www.cypress.io/careers)
2. [cypress.io - About Us](https://www.cypress.io/about-us)
3. [cypress.io - Homepage](https://www.cypress.io/)
4. [Greenhouse - Cypress.io Job Board](http://job-boards.greenhouse.io/cypressio)
5. [Built In - Cypress.io Company Profile](https://builtin.com/company/cypressio)