---
title: 'Enterprise Onboarding Specialist at GiveCampus'
canonical: 'https://feeny.ai/job/enterprise-onboarding-specialist-givecampus-united-states-dkqpxj4d2fr9'
type: 'job'
last_seen: '2026-09-12'
---

# Enterprise Onboarding Specialist at GiveCampus

- **Company:** GiveCampus
- **Location:** United States
- **Work type:** remote
- **Posted:** 2026-07-13
- **Last confirmed live:** 2026-09-12
- **Apply:** https://job-boards.greenhouse.io/givecampus/jobs/4315171009

## Job description

GiveCampus is the world's leading fundraising platform for non-profit educational institutions. Trusted by millions of donors and 1,300+ colleges, universities, and K-12 schools, our mission is to help advance the quality, the affordability, and the accessibility of education. At our current pace, we will facilitate $100 billion in charitable giving over the next decade–enough money to send more than 1 million students to college, tuition-free.

GiveCampus is backed by leading investors including Y Combinator, but we’re also practitioners of [Sustainable Growth](https://go.givecampus.com/blog/reflecting-on-7-years-of-sustainable-growth/): we’ve made the [Inc. 5000 list](https://www.inc.com/profile/givecampus) of America's fastest-growing private companies each of the last five years and we’ve been profitable nine of the last 10. In 2025, we [celebrated a $140 million growth investment](https://go.givecampus.com/blog/our-second-tender-offer-in-three-years-and-what-it-means-for-the-future-of-givecampus/) that included a major liquidity event for GiveCampus employees–the second in less than three years.

Our purpose-driven team of 130+ is located in 30+ states across the US: team members work from anywhere they choose. We have a beautiful 12,000sf office in Washington, DC that is available for people to use whenever they want, and we regularly organize team meet-ups, visit partner institutions, and host retreats in various locations.

While we operate at meaningful scale, we’re still small relative to the commercial and social good opportunities in front of us. Every GiveCampus employee plays a meaningful role in shaping what comes next, and we're growing the team in support of our ambitious plans–including a $100 million investment in AI product development. If you believe in the transformative power of education and want to join a fast-growing, mission-driven company, you’ll fit right in.

Location: This is a remote-first role based in the U.S. While we embrace flexible, distributed work, we also value in-person connection. Team members are expected to attend multiple company-wide and team-specific onsites throughout the year.

GiveCampus is looking for an Enterprise Onboarding Specialist to accelerate the onboarding process for a cohort of Enterprise schools by delivering a seamless, efficient, and partner-centric experience, driving faster time-to-value, team efficiency, and long-term partner success.  This role is a player-coach role and they will also manage one other onboarding & implementation specialist with the potential of the team growing. Individual contributor to management ratio would be roughly 85%/15%.

Responsibilities will include:

- Managing and coaching an individual contributor onboarding & implementation specialist ensuring high standards and accountability across the onboarding function

- Own the Onboarding Process: Serve as the main point of contact for enterprise partners during onboarding, guiding them through implementation, timelines, and platform adoption and thoughtfully pass their Partner Success Manager.

- Accelerate Time-to-Value: Streamline onboarding workflows to reduce implementation timelines and help partners see value from GiveCampus faster. Working closely with Product, identify and prioritize product enhancements that would improve the onboarding experience and time to value.

- Create Repeatable Playbooks: Develop scalable processes, onboarding documentation, templates and best practices to increase efficiency for Enterprise onboarding and the Partner Success team.

- Ensure Alignment Across Teams: As part of the Partner Success team, collaborate with Success Operations, Sales, Product, and Partner Operations teams to ensure smooth handoffs, set clear expectations, and address partner needs proactively.

- Deliver a Best-in-Class Experience: Actively engage with partners to solve challenges, provide tailored guidance, and build trusted relationships during the critical onboarding phase and measure and increase their satisfaction over time.

- Measure and Improve Success: Track key onboarding metrics, gather partner feedback, and recommend improvements to enhance the onboarding experience and drive partner satisfaction.

- On-site Enterprise Engagement: Pioneer the integration of in-person based touchpoints into the onboarding experience – a new dimension of our approach for Enterprise customers to help deepen partner relationships and accelerate time-to-value. The expectation is that every Enterprise onboarding school gets at least one visit from the onboarding specialist during their onboarding period.

What we are looking for:

- Software Implementation Expertise: Experience implementing software solutions for enterprise-level partners in a SaaS environment.

- Proficiency with Onboarding Tools: Familiarity with partner onboarding tools (e.g., Vitally, Monday.com, Smartsheet) or CRMs like Salesforce.

- Technical Aptitude: Strong technical skills, including comfort navigating integrations, APIs, or troubleshooting implementation issues.

- Partner-Centric Mindset: Passion for delivering an exceptional partner experience through clear communication, empathy, and proactive problem-solving that helps them achieve their goals.

- Process Builder Experience and Mentality: Experience building systems from the ground up—developing, documenting, and refining workflows to establish sustainable, scalable solutions and building onboarding playbooks, knowledge bases, or training materials for scaled implementations.

- Adaptability and Experimentation: Ability to embrace ambiguity, pilot new processes, and iterate quickly, consistently raising the standard for what onboarding can achieve.

- Process Optimization: Proven ability to identify inefficiencies, implement repeatable solutions, and scale processes across teams to drive measurable impact.

- Project Management Expertise: Ability to manage onboarding projects with structured processes, clear timelines, and measurable milestones while maintaining a sense of urgency to deliver results faster.

- Ownership & Accountability: Demonstrated ability to take full ownership of outcomes, set a high bar for performance, and deliver on commitments with precision and excellence.

- Bias for Action: A fast-paced, results-driven approach that prioritizes action over perfection, with a relentless focus on accelerating time-to-value for partners.

- High Expectations & High Standards: A commitment to excellence in every detail, from partner communications to onboarding timelines, and a mindset of continuous improvement.

- Big Ambition: An eagerness to push boundaries, reach for more, and build a first-of-its-kind onboarding function that sets new benchmarks for success.

- Fewer People, Bigger Impact: Ability to drive results independently and collaboratively within a lean, high-performing team.

Bonus points:

- Exposure to EdTech or fundraising workflows, especially within Higher Education and K-12 schools.

Ready to apply?

Be sure to keep an eye on your spam and promotions boxes in case our emails end up there!

At GiveCampus, we value diversity and we pledge to foster an environment of support, inclusivity, and learning, both on the job and throughout the application process. In this spirit, we encourage candidates of all backgrounds to apply.

GiveCampus is an Equal Opportunity Employer. Applicants and employees are not discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

If you feel like you don't meet all of the requirements for this role, please apply anyways. We know confidence gaps and imposter syndrome often get in the way of connecting with incredible people, and we don't want them to prevent us from meeting you.

## About GiveCampus

## Company Overview
- **One-liner**: GiveCampus is the world’s leading fundraising platform built exclusively for nonprofit educational institutions, powering digital giving, donor engagement, and advancement workflows for schools.
- **Entity Type**: Private (Growth-stage; raised $50M minority growth equity in 2022, followed by a $140M growth investment and second employee tender offer; remains founder-led and profitable)
- **Headquarters**: Washington, District of Columbia, USA (fully remote company)
- **Founded**: 2014
- **Founders**: Not publicly listed by name on the company’s about page; the leadership team includes former fundraisers from Stanford, Emory, UVA and engineers from Facebook, LinkedIn, Lyft.

## Core Business
- **Primary industry**: Educational technology (EdTech) / Fundraising software for nonprofits
- **Target customers**: B2B — exclusively nonprofit educational institutions, including 1,500+ colleges, universities, and K-12 schools
- **Mission / Purpose**: To advance the quality, affordability, and accessibility of education by helping schools raise more money, from more people, at a fraction of the cost of other fundraising methods.

## Products & Services
- **GiveCampus Fundraising Platform** (SaaS): An end-to-end solution covering the full donor lifecycle — identification, qualification, cultivation, solicitation, and stewardship. Includes:
  - **Online Giving & Crowdfunding**: Delightful donor experiences with campaign advocacy tools.
  - **Event Registration & Ticketing**: Intuitive registration and ticketing for fundraising events.
  - **Donor Engagement (Email & Text)**: Multi-channel outreach to invite, solicit, thank, and steward donors.
  - **Frontline Fundraiser Tools**: Workflows for relationship management across the donor pyramid.
  - **Predictive Analytics & Audience Targeting**: AI/ML-powered predictions to identify who is most likely to give.
  - **Volunteer & Class Agent Management**: Tools to mobilize supporters and extend institutional reach.
- **Services & Expertise**: Professional services and strategic expertise to help schools optimize their fundraising operations.

## Market Standing
- **Valuation**: Not disclosed (private company)
- **Key Metric** (Private): Total funding of $190M+ ($50M in 2022 + $140M in subsequent growth investment)
- **Key Metric** (Platform Impact): More than $10 billion donated through the platform in 2025, across 1,500+ schools
- **Notable Investors/Partners**: Silversmith Capital Partners (led $50M minority growth equity round in 2022)
- **Growth Signals**: 
  - Achieved 10x+ growth over the last few years; targeting 100x scale
  - Completed a $140M growth investment and second employee tender offer in three years — while remaining profitable and founder-led
  - Investing $100 million in product development
  - 20% conversion rate improvement for clients
  - Actively hiring across engineering, sales, data, and partner success roles

## Competitive Advantages
- **Exclusive focus on education**: Unlike general fundraising platforms, GiveCampus builds software specifically and exclusively for nonprofit educational institutions, leading to deeper domain expertise and tailored features.
- **End-to-end platform**: Covers the entire donor pyramid from small gifts to major/transformative gifts, reducing the need for multiple point solutions.
- **Proven scale and trust**: Trusted by 1,500+ schools and has facilitated over $10B in donations.
- **Profitability + investment**: Profitable while still attracting significant growth capital, enabling aggressive product investment ($100M) without sacrificing financial discipline.
- **Data and AI advantage**: Uses predictive analytics and machine learning to help schools target the right donors with the right asks.

## Strategic Focus
- **Product investment**: $100M committed to product development to further enhance advancement outcomes for schools.
- **Scaling the team**: Hiring aggressively across engineering (Senior/Staff SWE, ML Engineer, Data Engineer, Engineering Manager), sales (Account Executives, Strategic Accounts), and partner success to support 10x to 100x growth.
- **Deepening platform connectivity**: Ensuring all solutions (giving, events, CRM, analytics) work together as a “force multiplier” rather than siloed tools.
- **Maintaining remote-first culture**: Fully remote company with a focus on hiring mission-driven talent regardless of location.

## Why Work Here
- **Mission-driven work**: Directly contribute to making education more affordable and accessible by helping schools raise critical funds.
- **Fully remote**: Remote-first company with inclusive benefits; employees can work from anywhere in the US.
- **Competitive compensation**: Generous packages including equity (tender offer opportunities for liquidity as a private company).
- **Benefits**:
  - Platinum-level medical plans with very low or $0 deductibles, covering 100% preventive care
  - Dental and vision coverage
  - Dependent care FSA
  - Paid family leave (prenatal, bonding, caregiving)
  - 26+ PTO days including 7 public holidays and a company-wide week off (usually July 4th week)
  - Unlimited sick leave
  - Professional development budget (courses, training, conferences)
  - Mental health support via Spring Health
  - Company-sponsored outings
- **Culture**: Values diversity, kindness, ownership, and impact. Described as a place where curious, mission-driven people “move fast, solve hard problems, and celebrate wins together.”
- **Engineering culture**: Engineers from top tech companies (Facebook, LinkedIn, Lyft); focus on elegant code, user experience, and solving meaningful problems in education philanthropy.

## Sources
1. [go.givecampus.com](https://go.givecampus.com/) — Official website, product details, and platform metrics
2. [go.givecampus.com/about-us](https://go.givecampus.com/about-us/) — About Us, leadership, mission
3. [go.givecampus.com/about-us/careers](https://go.givecampus.com/about-us/careers/) — Careers page, benefits, and culture
4. [job-boards.greenhouse.io/givecampus](https://job-boards.greenhouse.io/givecampus) — Current job openings and job descriptions
5. [builtin.com/company/givecampus](https://builtin.com/company/givecampus) — Built In profile with perks, culture, and office details

## Other roles at GiveCampus

- [Director of Strategic Accounts, West](https://feeny.ai/job/director-of-strategic-accounts-west-givecampus-united-states-d76w1yqafgkx) — United States
- [Senior Software Engineer, Online Giving](https://feeny.ai/job/senior-software-engineer-online-giving-givecampus-united-states-9pregxr2ttzn) — United States
- [Business Development Representative](https://feeny.ai/job/business-development-representative-givecampus-united-states-qvq8gpjv7rpy) — United States
- [Senior Enterprise Partner Success Manager](https://feeny.ai/job/senior-enterprise-partner-success-manager-givecampus-united-states-rkp8yp36d44v) — United States
- [Lead Product Manager](https://feeny.ai/job/lead-product-manager-givecampus-united-states-6xxahq4d9skq) — United States
- [Staff Software Engineer](https://feeny.ai/job/staff-software-engineer-givecampus-united-states-wzt8byr6vxzc) — United States
- [Account Executive, Higher Ed, Mid Market Accounts, West](https://feeny.ai/job/account-executive-higher-ed-mid-market-accounts-west-givecampus-united-states-37zggmp4ayy3) — United States
- [Account Executive- Strategic Accounts- Southeast](https://feeny.ai/job/account-executive-strategic-accounts-southeast-givecampus-united-states-qmwess3xttb3) — United States
- [Director of Strategic Accounts, East](https://feeny.ai/job/director-of-strategic-accounts-east-givecampus-united-states-8f2793jmzfvk) — United States
- [Software Engineer- General Interest](https://feeny.ai/job/software-engineer-general-interest-givecampus-united-states-5c0735q1p545) — United States