--- title: 'Enterprise Project Manager at Staffbase' canonical: 'https://feeny.ai/job/enterprise-project-manager-staffbase-toronto-18grfsfg3zdv' type: 'job' last_seen: '2026-10-15' --- # Enterprise Project Manager at Staffbase - **Company:** Staffbase - **Location:** Toronto, Canada - **Posted:** 2026-10-07 - **Last confirmed live:** 2026-10-15 - **Apply:** https://job-boards.greenhouse.io/staffbase/jobs/8876985002 ## Job description ## About Staffbase We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI-native Employee Experience Platform. Our industry-leading and award-winning agentic AI communications channels - intranet, employee app and email solutions - create engaging experiences that connect and empower employees. Headquartered in Chemnitz, Germany and New York City, with offices in Berlin, London, Sydney, Tokyo, Prague, and Minneapolis–St. Paul, our diverse team of 550+ employees supports 1,500+ customers—reaching over 14 million employees—in transforming their employee experience. We are proud to be a Unicorn company—privately valued at over $1 billion—demonstrating strong growth, innovation, and lasting impact in our industry. Together, we’re shaping the future of workplace communication. Staffbase is the employee communications platform that connects the world's largest workforces, from the corner office to the frontline. Our Professional Services team leads the most complex, highest-stakes launches. We run custom builds, multi-system integrations, and enterprise rollouts that our biggest customers stake their internal communications strategy on. This is the team that turns an ambitious, one-of-a-kind vision into a platform that is live, adopted, and loved. We are hiring an Enterprise Project Manager to lead these bespoke implementations and custom solution engagements for our Fortune 100 customers. ## What you’ll lead No two engagements look the same, and that is the point. In the last twelve months alone, this team has: - Replatformed how 7-Eleven reaches both its corporate teams and its franchise stores, wiring up Workday and secure store data feeds, retiring legacy tooling, and driving a phased go-live against hard deadlines across IT, comms, and operations - Engineered a custom shift-swap experience for Chipotle, built directly into their mobile app on top of their workforce-management system, from use-case and edge-case definition through UAT and acceptance - Partnered on Ford's migration off a legacy platform and onto Staffbase, co-delivered with an implementation partner under a single, unified project plan and clear scope governance - Launched a bilingual, security-first rollout with Bell Canada, navigating translation quality, data privacy and anonymization, and enterprise InfoSec and compliance review - Facilitated hands-on Foundations and content-strategy workshops with Waste Management, helping a largely deskless workforce reimagine how information reaches the field A week in this role might include - Owning the end-to-end plan for a custom engagement, from scoping statement through design, build, testing, and launch, so the customer only ever experiences one clear timeline - Running the room: aligning customer IT, communications, and operations stakeholders alongside our solution engineers, integration specialists, and Customer Success leads - Holding the line on scope with warmth and clarity, so custom work stays deliverable and change requests are surfaced early, not discovered late - Coordinating implementation partners and internal experts so hand-offs are seamless and nothing falls through the cracks - Turning technical complexity (integrations, data models, security reviews, migrations) into plain-language decisions a customer executive can make with confidence ## What you'll bring - 8+ years of project or program management experience, leading complex, enterprise software implementations or custom solution engagements, ideally for Fortune 100 or similarly sophisticated customers - Proven ability to facilitate discussions with multiple customer stakeholders with competing priorities, sustaining constructive dialogue and long-term relationship integrity - Fluency in translating between technical teams and business owners, and comfort around integrations, data, security, and migration conversations - Demonstrated track record running formal governance on complex, multi-stakeholder technical programs, ideally at consultancy or enterprise-software scale - Comfortable owning a hard conversations both internally and with the customer when scope and timeline collide, not just reporting status - Proven ability to build and manage detailed project plans, budgets, and resource allocation across multiple concurrent enterprise engagements - Excellent written and verbal communication skills, with experience delivering executive-ready readouts, steering committee updates, and status reporting - Working knowledge of PM tooling and delivery frameworks (e.g., Jira, Smartsheet, MS Project, Agile/Scrum ceremonies) to keep distributed teams aligned - Experience partnering cross-functionally with Sales, Solutions Engineering, and Customer Success to ensure seamless handoffs from implementation to steady-state support - A bias toward ownership: you plan the work, you drive the work, and you own the outcome - Calm under pressure, genuine care for the customer, and the judgment to know when to escalate and when to solve ## Why this role Because the work is real, visible, and hard in the best way. You will lead launches that reach hundreds of thousands of employees at some of the most recognizable brands in the world. You will build things that have never been built on our platform before. And you will do it alongside a team that genuinely likes each other and takes pride in getting the hard ones right. If you love a hard problem, a room full of stakeholders, and the moment it all goes live, this is your kind of work. ## What you'll get - Competitive Compensation - we offer attractive salary packages including LTIP (unit-based Long Term Incentive Plan) - Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of $1608 - Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August - Support - we’re offering a 401(k) plan with company match and health plans, including dental & vision as well as competitive Paid Parental Leave to support new parents - Volunteer Day - you’ll get one day off per year for supporting a social project In compliance with local law, we are disclosing the compensation, or a range thereof. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of Staffbase's total compensation package for employees. Pay Range: $138,000 - $160,000 CAD base salary per year. Other rewards may include commissions and program-specific awards. In addition, Staffbase provides a variety of benefits to employees, including health insurance coverage, equity, paid parental leave, an employee growth budget, life and disability insurance, a retirement savings plan, wellness days, paid holidays and paid time off (PTO). ## #LI-AC1 ## About Staffbase ## Company Overview - **One-liner**: Staffbase is an AI-native employee experience platform that connects Comms, HR, and IT to deliver trusted, personalized communication and knowledge to every employee, from the corner office to the frontline. - **Entity Type**: Private (founder-led, stage not publicly disclosed) - **Headquarters**: Chemnitz, Germany - **Founded**: 2014 - **Founders**: Frank Wolf, Martin Böhringer, Lutz Gerlach [staffbase.com/about-us](https://staffbase.com/about-us) ## Core Business - **Primary industry**: Employee communications, internal communications, HR technology, digital workplace - **Target customers**: B2B – Enterprise and mid-market organizations across industries (healthcare, retail, manufacturing, etc.) - **Mission/purpose**: “We exist so no employee gets left behind.” [staffbase.com/about-us](https://staffbase.com/about-us) ## Products & Services - **Staffbase Intranet**: AI-powered employee hub that organizes content, knowledge, and tools in one personalized place. (SaaS) - **Employee App**: Mobile-first channel for frontline workers, with tasks, services, and AI-driven updates. (SaaS) - **Digital Signage**: Physical display updates for on-site employees. (SaaS/hardware integration) - **Email**: Governed, personalized email campaigns integrated with existing tech stacks. (SaaS) - **AI Assistant**: Purpose-built assistant that delivers instant answers grounded in trusted company knowledge, with automated governance and content quality checks. (AI/SaaS) - **Service & Knowledge Delivery**: Tools to help employees find answers, access HR services, and complete tasks without back-and-forth. (SaaS) - **Integrations**: Deep partnerships with Microsoft 365, ServiceNow, Workday, Google Workspace, and more. (Platform) ## Market Standing - **Valuation**: Not publicly disclosed - **Key Metric**: Over 1,500 enterprise customers, connecting 14 million employees across 75 countries and 190 languages [staffbase.com](https://staffbase.com/) - **Notable Investors**: Not specified in available sources (backed by a "real guarantee" and founder-led) - **Growth Signals**: - 3x Leader in Gartner Magic Quadrant for Intranet Packaged Solutions - G2 Leader across four categories (Intranet & Frontline Platforms) - 2026 Clearbox Choice Award Winner across three categories - 30,000+ member community of employee experience professionals - Trusted by high-profile customers like Alaska Airlines and Bethany Children’s Health Center [staffbase.com](https://staffbase.com/) ## Competitive Advantages - **AI Quality Layer**: Ensures every AI-generated answer is accurate, contextual, and aligned with organizational policies before reaching employees. - **Multi-channel single source of truth**: One platform governing intranet, app, email, and digital signage, reducing fragmentation. - **Frontline-first philosophy**: Built from the belief that the hardest-to-reach employee sets the bar for everyone else. - **Governance & compliance**: Automated workflows, content ownership, and compliance features for security-sensitive industries (healthcare, finance, etc.). - **Deep integrations**: Works with existing enterprise tools (Microsoft 365, ServiceNow, Workday) rather than replacing them. ## Strategic Focus - Deepening AI capabilities (AI Assistant, automated governance, knowledge quality) - Expanding frontline worker support and mobile-first experiences - Strengthening compliance and security features for regulated industries - Continuing to scale globally while maintaining founder-led culture ## Why Work Here - **Culture**: Values-driven (“Let’s own it”) with a focus on ownership, growth mindset, authenticity, and customer obsession. Strong emphasis on collaboration and continuous improvement [staffbase.com/jobs/culture](https://staffbase.com/jobs/culture/) - **Work model**: Hybrid work options with flexible working time models; offices in Chemnitz, Berlin, Dresden, New York, London, and more - **Benefits**: - 31 vacation days (incl. one floating holiday) plus fully paid Fridays off during August - Annual flex work allowance of EUR 1,560 / USD 1,608 / GBP 1,356 / AUD 2,400 - Long Term Incentive Plan (LTIP) and competitive salary packages - Voluntary day off per year for social projects, employee referral bonus - Employee Resource Groups (ERGs) for community and awareness - Health and wellness: ergonomic workplaces, office snacks, regular team events - **Engineering culture**: Focus on empowerment, ownership, and technical excellence; roles across product security, platform engineering, and technical product management. Recruitment process includes a “shOWN-time” task to demonstrate skills [staffbase.com/jobs](https://staffbase.com/jobs/) ## Sources 1. [staffbase.com](https://staffbase.com/) 2. [staffbase.com/about-us](https://staffbase.com/about-us) 3. [staffbase.com/jobs](https://staffbase.com/jobs/) 4. [staffbase.com/jobs/culture](https://staffbase.com/jobs/culture/) 5. [linkedin.com/company/staffbase](https://linkedin.com/company/staffbase) 6. 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