---
title: 'Enterprise Technical Account Manager, AMER at Talon.One LinkedIn Jobs'
canonical: 'https://feeny.ai/job/enterprise-technical-account-manager-amer-talon-one-linkedin-jobs-united-states-kj75c2wcvqde'
type: 'job'
last_seen: '2026-10-12'
---

# Enterprise Technical Account Manager, AMER at Talon.One LinkedIn Jobs

- **Company:** Talon.One LinkedIn Jobs
- **Location:** United States
- **Posted:** 2026-10-09
- **Last confirmed live:** 2026-10-12
- **Apply:** https://job-boards.eu.greenhouse.io/linkedinjobs/jobs/5001608101

## Job description

## ABOUT TALON.ONE:

Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform. Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable promotions and loyalty programs using any data.

Today, over 250 of the world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to drive deeper engagement and lasting loyalty with their customers.

## ABOUT THE ROLE:

Join our team as an Enterprise Technical Account Manager at Talon.One, where you'll play a key role in driving the success of our API-first promotion engine for our enterprise clients across the growing Americas region. You’ll take ownership of the technical integration process, ensuring our platform fits seamlessly into each client’s ecosystem. As the technical lead for your portfolio, you'll proactively monitor API usage, resolve recurring issues, and manage escalations in close collaboration with our Engineering and Customer Success teams.

You’ll lead onboarding design, manage expectations, and deliver consistent value that boosts retention, growth, and satisfaction. In this strategic role, you’ll also explore new tech partnerships and integration opportunities that expand our ecosystem and unlock more value for our customers.

## ABOUT THE TEAM:

Our global team of 15+ Technical Account Managers is spread across the world, including EMEA, US, and APAC. We always strive for a seamless client onboarding and bug-free integration, while balancing ever-changing client requests on a daily basis. Our team works closely with Customer Success Managers and the development team, enabling us to act as consultants to all parties involved in the client onboarding journey. Ultimately, handling expectations related to the integration of our platform is where we drive value for our clients & our company.

Our team is defined by our commitment to mutual support and our dedication to deep problem-solving. These qualities are essential in future teammates in order for us to continue building on our strengths.

The estimated total compensation for this role is $115,500, though actual compensation may vary depending on factors such as relevant experience, skills, qualifications, certifications, and location. The salary range is subject to change and may be adjusted at any time. For this role, you must be located within commuting distance of one of our US hubs: New York, Chicago, San Francisco, or Boston.

ONCE YOU ARE HERE YOU WILL:

- Own the end-to-end technical integration of our API-driven platform into each client's ecosystem
- Troubleshoot recurring technical issues and drive escalations through to resolution
- Manage a portfolio of enterprise accounts, tracking API usage to protect retention, growth, and satisfaction
- Partner with Customer Success Managers and Engineering to deliver a strong client experience
- Design and continuously improve customer onboarding processes
- Identify new technology partnerships and integration opportunities that expand our ecosystem
- Guide customers through expectation-setting conversations that build long-term trust
- Support escalated tickets alongside the broader support team

WHAT WE NEED YOU TO BRING TO THE TABLE:

- 4+ years of previous experience working as a Technical Account Manager, Integrations Consultant, , or similar technical client-facing role
- Experience owning API integrations end-to-end for enterprise-level accounts
- Demonstrated ability to successfully handle the demands of Enterprise accounts, including complex stakeholder management
- Proven experience with SaaS based products
- High level of problem-solving attitude in a troubleshooting environment
- Excellent written communication skills with the ability to explain complex topics in easily understood and concise language to both technical and non-technical professionals
- Stay calm, patient, and professional while managing high-stakes customer relationships
- Analytical understanding with a high focus on data-driven decision-making

## WHAT'S IN IT FOR YOU:

- Learning budget and LinkedIn Learning
- Competitive salaries & 401(k) plan w/match
- Medical, dental, & life insurance
- Flexible PTO
- Mental health support with Nilo.health

## About Talon.One LinkedIn Jobs

## Company Overview
- **One-liner**: Talon.One is the leading incentives engine that unifies loyalty programs, promotions, and gamification into a single flexible platform for the world’s most-loved brands.
- **Entity Type**: Private (recently joined forces with Adyen)
- **Headquarters**: Berlin, Germany
- **Founded**: 2015
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Customer loyalty and promotions software (SaaS)
- **Target customers**: B2B enterprise – brands and retailers across retail, consumer goods, and e-commerce
- **Mission or purpose statement**: To give businesses the freedom to design powerful customer rewards and loyalty programs with all the control, speed, and reliability enterprises need.

## Products & Services
For each major offering:
- **Talon.One Platform**: A unified incentives engine for loyalty, promotions, and gamification. Enables real-time incentive decisions across markets, channels, and use cases. Built on enterprise-grade security and scalability.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: 300+ customers worldwide (Adidas, Nordstrom, Sephora, Carlsberg); 300+ employees across 8 hubs
- **Notable Investors/Partners**: Recently joined forces with Adyen (financial technology platform)
- **Growth Signals**: Expanded to 8 global hubs (US, UK, Germany, Singapore, Australia); over 300 clients from North America, Europe, and APAC; headcount growing with open roles across engineering, sales, customer success, and people & culture

## Competitive Advantages
- Unifies loyalty and promotions on one platform, eliminating rigid, code-locked systems
- Flexible, real-time incentive logic allows brands to personalize offers using any data
- Enterprise-grade security and scalability trusted by top global brands
- Strong focus on customer collaboration and feedback

## Strategic Focus
- Continuing to raise the bar for what businesses can build and how fast they can build it
- Deepening integration with Adyen to combine incentives with payments infrastructure
- Expanding engineering, sales, and customer success teams in Berlin, Boston, London, and Singapore

## Why Work Here
- **Culture**: International team (55+ nationalities); values ownership, feedback, teamwork, and prioritizing action over consensus
- **Work model**: Hybrid – headquarters in Berlin runs a hybrid setup (onsite + remote); hubs use coworking spaces; up to 90 days remote per year from outside country of employment
- **Visa support**: Full visa sponsorship and relocation support for hires in Berlin
- **Perks**: Emphasis on learning, transparent feedback, and efficient recruitment process (typically 2–5 weeks)

## Sources
1. [talon.one/about-us](https://www.talon.one/about-us)
2. [talon.one/jobs](https://www.talon.one/jobs)
3. [job-boards.greenhouse.io/linkedinjobs](https://job-boards.eu.greenhouse.io/linkedinjobs)
4. [job-boards.greenhouse.io/talonone](https://job-boards.greenhouse.io/talonone/)

## Other roles at Talon.One LinkedIn Jobs

- [Principal Solutions Architect APAC](https://feeny.ai/job/principal-solutions-architect-apac-talon-one-linkedin-jobs-india-8gjrd99bzmfz) — India
- [Partnerships Sales Engineer](https://feeny.ai/job/partnerships-sales-engineer-talon-one-linkedin-jobs-london-9fa09qyrc2sq) — London, United Kingdom
- [Partnerships Sales Engineer](https://feeny.ai/job/partnerships-sales-engineer-talon-one-linkedin-jobs-berlin-479c89kv4g7t) — Berlin, Germany / Munich, Germany
- [TechOps Engineer](https://feeny.ai/job/techops-engineer-talon-one-linkedin-jobs-berlin-pwhv7n811g0k) — Berlin, Germany
- [Director, Strategic Sales - AMER](https://feeny.ai/job/director-strategic-sales-amer-talon-one-linkedin-jobs-united-states-x9rgk38kby6x) — United States
- [Enterprise Account Executive, AMER](https://feeny.ai/job/enterprise-account-executive-amer-talon-one-linkedin-jobs-united-states-athfra0peses) — United States
- [Revenue Operations Specialist](https://feeny.ai/job/revenue-operations-specialist-talon-one-linkedin-jobs-berlin-r8g6chdhsx08) — Berlin, Germany
- [RFP Specialist & Sales Enablement](https://feeny.ai/job/rfp-specialist-sales-enablement-talon-one-linkedin-jobs-boston-b4x07k0bkwx9) — Boston, MA / New York, NY
- [Technical Writer](https://feeny.ai/job/technical-writer-talon-one-linkedin-jobs-berlin-d3qwx576yerm) — Berlin, Germany
- [Product Manager](https://feeny.ai/job/product-manager-talon-one-linkedin-jobs-berlin-29s0t9mh9ysc) — Berlin, Germany