--- title: 'Enterprise Technical Account Manager - Spanish speaking at Talon.One LinkedIn Jobs' canonical: 'https://feeny.ai/job/enterprise-technical-account-manager-spanish-speaking-talon-one-linkedin-jobs-vsha529e32tg' type: 'job' last_seen: '2026-10-19' --- # Enterprise Technical Account Manager - Spanish speaking at Talon.One LinkedIn Jobs - **Company:** Talon.One LinkedIn Jobs - **Location:** Berlin, Germany - **Posted:** 2026-10-19 - **Last confirmed live:** 2026-10-19 - **Apply:** https://job-boards.eu.greenhouse.io/linkedinjobs/jobs/5009970101 ## Job description ## ABOUT TALON.ONE: Talon.One, an Adyen company, is the most powerful incentives engine that unifies loyalty, personalized promotions and offer management into a single platform. Built for enterprise scale and security, Talon.One helps businesses design and deliver incentives that drive real customer behavior. Today, over 300 of the world’s most-loved brands including Sephora, Gymshark and Costa Coffee work with Talon.One to turn their incentives into a reliable growth engine. ## ABOUT THE ROLE: Join our team as an Enterprise Technical Account Manager at Talon.One, where you'll play a key role in driving the success of our API-first promotion engine for our enterprise clients across the growing EMEA region. You’ll take ownership of the technical integration process, ensuring our platform fits seamlessly into each client’s ecosystem. As the technical lead for your portfolio, you'll proactively monitor API usage, resolve recurring issues, and manage escalations in close collaboration with our Engineering and Customer Success teams. You’ll lead onboarding design, manage expectations, and deliver consistent value that boosts retention, growth, and satisfaction. In this strategic role, you’ll also explore new tech partnerships and integration opportunities that expand our ecosystem and unlock more value for our customers. ## ABOUT THE TEAM: Our global team of 15+ Technical Account Managers is spread across the world, including EMEA, US, and APAC. We always strive for seamless client onboarding and bug-free integration, while balancing ever-changing client requests on a daily basis. Our team works closely with Customer Success Managers and the development team, enabling us to act as consultants to all parties involved in the client onboarding journey. Ultimately, handling expectations related to the integration of our platform is where we drive value for our clients & our company. Our team is defined by our commitment to mutual support and our dedication to deep problem-solving. These qualities are essential in future teammates in order for us to continue building on our strengths. This is a full-time role based in Berlin, Germany. ONCE YOU ARE HERE YOU WILL: - Own the end-to-end technical integration of our API-driven platform into each client's ecosystem - Troubleshoot recurring technical issues and drive escalations through to resolution - Manage a portfolio of enterprise accounts, tracking API usage to protect retention, growth, and satisfaction - Partner with Customer Success Managers and Engineering to deliver a strong client experience - Design and continuously improve customer onboarding processes - Identify new technology partnerships and integration opportunities that expand our ecosystem - Guide customers through expectation-setting conversations that build long-term trust - Support escalated tickets alongside the broader support team WHAT WE NEED YOU TO BRING TO THE TABLE: - 4+ years of previous experience working as a Technical Account Manager, Integrations Consultant, or similar technical client-facing role - Experience owning API integrations end-to-end for enterprise-level accounts - Demonstrated ability to successfully handle the demands of Enterprise accounts, including complex stakeholder management - Fluency in Spanish (spoken and written) is required, as this role involves close engagement with Spanish-speaking stakeholders. This explicitly includes having technical discussions in Spanish next to engaging business users. - Proven experience with SaaS based products - High level of problem-solving attitude in a troubleshooting environment - Excellent written communication skills with the ability to explain complex topics in easily understood and concise language to both technical and non-technical professionals - Stay calm, patient, and professional while managing high-stakes customer relationships - Analytical understanding with a high focus on data-driven decision-making ## About Talon.One LinkedIn Jobs ## Company Overview - **One-liner**: Talon.One is the leading incentives engine that unifies loyalty programs, promotions, and gamification into a single flexible platform for the world’s most-loved brands. - **Entity Type**: Private (recently joined forces with Adyen) - **Headquarters**: Berlin, Germany - **Founded**: 2015 - **Founders**: Not publicly available ## Core Business - **Primary industry/industries**: Customer loyalty and promotions software (SaaS) - **Target customers**: B2B enterprise – brands and retailers across retail, consumer goods, and e-commerce - **Mission or purpose statement**: To give businesses the freedom to design powerful customer rewards and loyalty programs with all the control, speed, and reliability enterprises need. ## Products & Services For each major offering: - **Talon.One Platform**: A unified incentives engine for loyalty, promotions, and gamification. Enables real-time incentive decisions across markets, channels, and use cases. Built on enterprise-grade security and scalability. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: 300+ customers worldwide (Adidas, Nordstrom, Sephora, Carlsberg); 300+ employees across 8 hubs - **Notable Investors/Partners**: Recently joined forces with Adyen (financial technology platform) - **Growth Signals**: Expanded to 8 global hubs (US, UK, Germany, Singapore, Australia); over 300 clients from North America, Europe, and APAC; headcount growing with open roles across engineering, sales, customer success, and people & culture ## Competitive Advantages - Unifies loyalty and promotions on one platform, eliminating rigid, code-locked systems - Flexible, real-time incentive logic allows brands to personalize offers using any data - Enterprise-grade security and scalability trusted by top global brands - Strong focus on customer collaboration and feedback ## Strategic Focus - Continuing to raise the bar for what businesses can build and how fast they can build it - Deepening integration with Adyen to combine incentives with payments infrastructure - Expanding engineering, sales, and customer success teams in Berlin, Boston, London, and Singapore ## Why Work Here - **Culture**: International team (55+ nationalities); values ownership, feedback, teamwork, and prioritizing action over consensus - **Work model**: Hybrid – headquarters in Berlin runs a hybrid setup (onsite + remote); hubs use coworking spaces; up to 90 days remote per year from outside country of employment - **Visa support**: Full visa sponsorship and relocation support for hires in Berlin - **Perks**: Emphasis on learning, transparent feedback, and efficient recruitment process (typically 2–5 weeks) ## Sources 1. [talon.one/about-us](https://www.talon.one/about-us) 2. [talon.one/jobs](https://www.talon.one/jobs) 3. [job-boards.greenhouse.io/linkedinjobs](https://job-boards.eu.greenhouse.io/linkedinjobs) 4. [job-boards.greenhouse.io/talonone](https://job-boards.greenhouse.io/talonone/) ## Other roles at Talon.One LinkedIn Jobs - [IT Administrator](https://feeny.ai/job/it-administrator-talon-one-linkedin-jobs-chicago-jdfd72ak1qd0) — Chicago, IL / New York, NY - [Enterprise Sales Engineer, AMER](https://feeny.ai/job/enterprise-sales-engineer-amer-talon-one-linkedin-jobs-boston-rkzj4pbc1msq) — Boston, MA / Chicago, IL / New York, NY / San Francisco, CA - [Principal Solutions Architect APAC](https://feeny.ai/job/principal-solutions-architect-apac-talon-one-linkedin-jobs-india-8gjrd99bzmfz) — India - [Enterprise Technical Account Manager, AMER](https://feeny.ai/job/enterprise-technical-account-manager-amer-talon-one-linkedin-jobs-boston-kj75c2wcvqde) — Boston, MA / Chicago, IL / New York, NY / San Francisco, CA - [Enterprise Sales Engineer](https://feeny.ai/job/enterprise-sales-engineer-talon-one-linkedin-jobs-london-9fa09qyrc2sq) — London, United Kingdom - [Enterprise Sales Engineer](https://feeny.ai/job/enterprise-sales-engineer-talon-one-linkedin-jobs-berlin-479c89kv4g7t) — Berlin, Germany / Munich, Germany - [TechOps Engineer](https://feeny.ai/job/techops-engineer-talon-one-linkedin-jobs-berlin-pwhv7n811g0k) — Berlin, Germany - [Director, Strategic Sales - AMER](https://feeny.ai/job/director-strategic-sales-amer-talon-one-linkedin-jobs-boston-x9rgk38kby6x) — Boston, MA / Chicago, IL / New York, NY / San Francisco, CA - [Enterprise Account Executive, AMER](https://feeny.ai/job/enterprise-account-executive-amer-talon-one-linkedin-jobs-boston-athfra0peses) — Boston, MA / Chicago, IL / New York, NY / San Francisco, CA - [Revenue Operations Specialist](https://feeny.ai/job/revenue-operations-specialist-talon-one-linkedin-jobs-berlin-r8g6chdhsx08) — Berlin, Germany