--- title: 'EOG Enterprise Policy Analyst -ESOM at MKS2 Technologies' canonical: 'https://feeny.ai/job/eog-enterprise-policy-analyst-esom-mks2-technologies-austin-hstcjxadf5fe' type: 'job' last_seen: '2026-09-17' --- # EOG Enterprise Policy Analyst -ESOM at MKS2 Technologies - **Company:** MKS2 Technologies - **Location:** Austin, TX - **Posted:** 2026-09-15 - **Last confirmed live:** 2026-09-17 - **Apply:** https://www.mks2.com/job/6192590004?gh_jid=6192590004 ## Job description MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Our commitment to excellence and our “Mission First” orientation has resulted in steady growth and an expanding client base across government agencies. We have employees nationwide and for the past three consecutive years were named one of the fastest growing Veteran-owned companies in the nation. Please take a moment to browse through our website and learn more about what it means to serve with MKS2. Enterprise Monitoring Analyst (AITC) VA ESOM Program | Austin Information Technology Center (AITC) Salary: $85,000 - $95,000 annually (based on experience) Employment Type: Full-Time Clearance: Public Trust Required Citizenship: U.S. Citizenship Required Position Overview MKS2 Technologies is seeking an Enterprise Monitoring Analyst to support the Department of Veterans Affairs (VA) Enterprise Service Operations and Management (ESOM) program. This role supports a 24x7x365 Command Center environment, providing real-time monitoring, alert analysis, incident triage, and performance monitoring of enterprise applications and infrastructure. ## Key Responsibilities - Monitor enterprise dashboards and analyze IT alerts and incidents. - Notify system owners of outages or performance issues within established SLAs. - Support Event Management capabilities through proactive monitoring and analysis. - Monitor application performance, availability, and end-user experience. - Utilize tools such as Dynatrace, SolarWinds, and ServiceNow to identify and troubleshoot issues. - Recommend improvements to monitoring processes and operational procedures. - Communicate system impacts and outage information to stakeholders. - Provide technical support and knowledge transfer related to monitoring tools and capabilities. Required Qualifications - Bachelor's degree in Computer Science, Information Technology, Engineering, or related field. - 5+ years of relevant experience (8 additional years may substitute for degree). - Experience with enterprise monitoring and performance management tools such as Dynatrace, SolarWinds, and ServiceNow. - Strong troubleshooting, analytical, and communication skills. - Experience supporting large-scale enterprise IT environments. ## Preferred Qualifications - Experience in a Command Center or Operations Center environment. - Advanced knowledge of Dynatrace and/or SolarWinds. - Familiarity with ITIL and IT Service Management (ITSM) practices. - Experience communicating technical issues to executive and operational stakeholders. MKS2 Benefits - Medical, Dental, and Vision Insurance - 401(k) with Company Match - Paid Time Off (PTO) - Paid Federal Holidays - Company-Paid Life Insurance - Short-Term & Long-Term Disability - Employee Assistance Program (EAP) - Professional Development & Certification Support - Career Growth Opportunities Join MKS2 and help support critical IT operations that directly impact veterans and VA personnel nationwide. Diversity creates a healthier atmosphere: MKS2 Technologies is proud to be an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. ## About MKS2 Technologies ## Company Overview - **One-liner**: MKS2 Technologies is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that provides IT, cyber security, and strategic consulting services to federal government agencies and commercial clients. - **Entity Type**: Private (SDVOSB) - **Headquarters**: Austin, Texas, United States - **Founded**: 2008 - **Founders**: Brendan Mullen ## Core Business - **Primary Industry**: Defense & Space / Government Services / IT Services - **Target Customers**: B2G (Federal Government – DoD, VA, Army, Navy), commercial clients - **Mission / Purpose**: “Mission, Knowledge, Strategies, and Solutions” – Helping clients define their mission, leverage domain knowledge, formulate strategies, and implement effective solutions. ## Products & Services MKS2 Technologies is a services company, not a product company. Its core offerings are: - **IT Enterprise Solutions**: Design, implementation, sustainment, and management of IT infrastructure for federal agencies. - **Cyber Security Services**: Cyber security support, compliance, and engineering (e.g., PAM, SOAR, SOC/NOC operations). - **Strategic & Management Consulting**: Agile capability-driven approach to solve analytical and operational challenges. - **Instructional Design & Training**: Computer training, professional development, and educational support services. - **Enterprise Application Development**: Custom software development and systems integration. ## Market Standing - **Valuation / Market Cap**: Not disclosed (private company) - **Key Metric**: Annual Revenue – USD **$24.9 million** (LinkedIn estimate) - **Notable Investors / Partners**: No external investors; key clients include the U.S. Department of Veterans Affairs, U.S. Army, and U.S. Navy. In 2023, MKS2 won a **$221 million Army contract** for the Transition Assistance Program. - **Growth Signals**: Named to the **Inc. 5000** list in 2024 (ranked #3,037 overall, #92 in Government Services). However, headcount declined 49% year-over-year to 143 employees, signaling a possible restructuring or shift toward higher-value contracts. ## Competitive Advantages - **SDVOSB Certification**: Provides preferential status in federal contracting. - **Founder’s Military Background**: Founded by a former combat veteran and West Point graduate, the company’s values align with federal mission needs. - **Deep Federal Network**: Long-standing relationships across intelligence, national security, and civilian agencies. - **Agile Methodology**: A capability-driven, rapid-response approach that differentiates it from traditional integrators. ## Strategic Focus - **Current Priorities**: Expanding support for defense and veteran-related programs (e.g., Transition Assistance Program), maintaining key federal contracts, and recruiting cleared technical talent. - **Growth Direction**: Likely to deepen its footprint in cyber security, cloud engineering, and automation (SOAR, Dynatrace) while leveraging its small business status to win set-aside contracts. ## Why Work Here - **Culture**: “Collaborative & Innovative,” with a focus on employee well-being and open communication. The company emphasizes that “the most important asset of any organization is its people.” - **Work Environment**: Hybrid/remote opportunities exist for some roles (e.g., Dynatrace Instrumentation Engineer is remote), but many positions require on-site support at federal locations (e.g., Washington DC, Annapolis Junction, Tucson). Personnel are located in 43+ states plus overseas (Germany, Italy, South Korea). - **Benefits**: Comprehensive benefits (health, dental, life) starting the first of the month after hire; bonus programs (signing, time-in-grade, performance); 15+ days of paid time off; educational assistance (class reimbursement, college debt programs, professional development, book buy-back). - **Engineering Culture**: Focus on technical roles like cyber security, systems engineering, and software development. Employees often come from or go to other defense contractors (General Dynamics, Booz Allen, Serco). The company values long-term commitment and professional growth. ## Sources 1. [MKS2 Technologies Website](https://www.mks2.com/) 2. [MKS2 Technologies Careers Page](https://www.mks2.com/careers/) 3. [MKS2 Technologies LinkedIn Profile](https://www.linkedin.com/company/mks2-llc) 4. 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