---
title: 'Epic Analyst (Grand Central, Cadence, Prelude, HB Billing) at The Wilshire Group'
canonical: 'https://feeny.ai/job/epic-analyst-grand-central-cadence-prelude-hb-billing-the-wilshire-group-houston-42ap81xqv538'
type: 'job'
last_seen: '2026-09-12'
---

# Epic Analyst (Grand Central, Cadence, Prelude, HB Billing) at The Wilshire Group

- **Company:** The Wilshire Group
- **Location:** Houston, TX
- **Work type:** remote
- **Posted:** 2023-06-29
- **Last confirmed live:** 2026-09-12
- **Apply:** https://job-boards.greenhouse.io/thewilshiregroup/jobs/4289064005

## Job description

Wilshire hires only the brightest and most experienced professionals in the healthcare revenue cycle management industry.  Wilshire will take the time to get know you and your employment history.  We will then place you in a role that will lead to a path of career success.

## About The Wilshire Group

The Wilshire Group, a renowned boutique consulting firm in Los Angeles, specializes in revenue cycle optimization and fostering effective collaboration between operational and IT facets.  With a robust track record of aiding over 100 healthcare systems nationwide, our team thrives on professionalism, efficiency, and adaptability.

Our core values- professionalism, efficiency, and flexibility- underscore our commitment to creating an inclusive and dynamic workplace.  We embrace diverse narratives and believe in offering opportunities to exceptional individuals who bring their best to the table.

Join us at The Wilshire Group, a place where talented professionals find a home to showcase their skills and contribute meaningfully to the healthcare landscape.

This position offers $65.00-$67.50 per hour based on experience.  This project is 6+ months.

Position Overview

This position is responsible for serving as the primary support contact for each application. Analysts will coordinate all issues that arise during the project for their specific areas and must be very knowledgeable about the organization’s policies, procedures, and business operations.

Position Expectations

- 3-5 years of experience with Grand Central/Prelude, supporting Community Connect Epic maintenance and build support.
- Perform in-depth analysis and data collection of report details and other technical issues associated with Epic software.
- Perform maintenance tasks (error queues, reviews, etc.) and participate in the development, execution, and sign-off of system testing.
- Develop and maintain detailed documentation on system configurations and technical components.
- Identify potential system enhancement needs and introduce best practice options for future state workflows and processes.
- Identifying issues that arise in their application area as well as issues that impact other application teams and working to resolve them
- Guides and creates workflows including designing, build, and testing the system
- Analyzes technical issues associated with EHR
- Identify and implement requested changes to the team
- Serves as a liaison between end users’ workflow needs and implementation staff
- Maintains regular communication with EHR representatives, as well as participating in weekly project team meetings.
- Works with EHR Representatives and Organization’s business community, and end-users to ensure the system meets the organization’s business needs
- Participates in training and working with end users
- Documenting troubleshooting and resolutions via the ticketing system
- Holds weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, and upcoming milestones.
- Maintains HIPAA compliance.
- Other duties may be assigned.

## Skills and Abilities for Success

- In-depth knowledge of the software
- EHR Certification in key business area
- Knowledge of developing strategic business plans.
- Strong ability to convey technical information to non-technical customers and good listening to translate in the other direction.
- Proven leadership capabilities including track record of creating and implementing innovative solutions to meet high-pressure organizational needs that focus on Customer Service excellence.
- Knowledge of the healthcare industry, healthcare information systems, and practices.

Education

- Bachelor’s degree in healthcare, IT or related field required

Wilshire is honored that you have taken the time to review/apply to our open position.  We will now take the time to review your experience and be in touch with you soon.

## About The Wilshire Group

## Company Overview
- **One-liner**: The Wilshire Group is a boutique healthcare consulting firm that specializes in revenue cycle management (RCM), Epic implementation, and operational optimization for hospitals and health systems.
- **Entity Type**: Private (Privately Held)
- **Headquarters**: Los Angeles, California, United States (2075 Vista Ave, Suite 100, Sierra Madre, CA 91024)
- **Founded**: 2007
- **Founders**: Not publicly disclosed; key leaders include Gretchen Case (Owner/Managing Partner) and Hank Smither (Managing Partner)

## Core Business
- **Primary industry**: Healthcare consulting, Revenue Cycle Management (RCM), Health Information Technology (HIT)
- **Target customers**: B2B – hospitals, health systems, and healthcare organizations across the United States
- **Mission**: “To help healthcare organizations use information technology to simplify complex workflows/processes and improve operational productivity” (LinkedIn)

## Products & Services
- **Revenue Cycle Consulting**: End-to-end RCM services including Patient Access, Health Information Management, Patient Billing & Denials, and Revenue Integrity & Compliance. Customized assessments and AI/cloud-based solutions.
- **IT Expertise – Implementation Management**: Epic system installation, end-to-end support, and hands-on training/coaching programs.
- **IT Expertise – Build Optimization**: Epic chargemaster/CDM/EAP optimization, charge capture, clinical/financial integration, and workflow customization.
- **Resource Support**: Interim leadership (executive-level placements) and team extension to fill critical roles in revenue cycle and IT.
- **Advisory Services**: Strategic consulting, operational assessments, and project management for revenue cycle transformation.

## Market Standing
- **Valuation**: Not publicly available (private company)
- **Key Metric**: Annual revenue estimated at $445,139 (LinkedIn, may be approximate); total funding not disclosed (no venture funding reported)
- **Notable Investors/Partners**: Acquired Trifecta Group (June 2024) to expand service breadth. Partners include Epic, 3M, and other major HIT vendors.
- **Growth Signals**: 
  - Acquired Trifecta Group in 2024, adding depth in revenue cycle and IT services.
  - LinkedIn follower growth of +11.6% year-over-year (2,201 followers).
  - Website traffic grew +28.4% year-over-year (though monthly traffic declined 42.1%).
  - Recognized by Becker’s Hospital Review as a “Healthcare Revenue Cycle Management Company to Know” (2024).

## Competitive Advantages
- **Deep Epic Expertise**: Average years of Epic experience among consultants is high; many team members have executive-level healthcare success.
- **Boutique, Hands-On Approach**: Tailored consulting rather than one-size-fits-all; ability to work as an extension of client teams.
- **Proven Track Record**: Worked with over 100 healthcare systems across the U.S.
- **Broad Service Spectrum**: Covers the full revenue cycle from patient access through billing, denials, and compliance, plus IT implementation and optimization.

## Strategic Focus
- **Acquisition Integration**: Absorbing Trifecta Group to broaden service offerings and geographic reach.
- **Technology Adoption**: Incorporating AI and cloud-based solutions into RCM workflows.
- **Operational Efficiency**: Helping clients achieve sustainable financial health through process improvement and technology leverage.

## Why Work Here
- **Culture & Values**: Emphasizes professionalism, efficiency, and flexibility. “Bright, professional individuals that bring their A-game deserve a seat at the table.”
- **Remote-First**: All current job openings (Epic Lead Analyst, Project Manager, Trainer, etc.) are listed as remote positions.
- **Team & Growth**: Small, collaborative team (≈20 employees) with a flat structure; opportunities for senior and director-level roles.
- **Meaningful Impact**: Directly improves the financial health of healthcare organizations, supporting patient care.
- **Perks**: Not explicitly listed, but consulting roles often offer flexibility; the firm values work-life balance and recognition.

## Sources
1. [The Wilshire Group Website](https://thewilshiregroup.net/)
2. [LinkedIn Company Profile](https://www.linkedin.com/company/the-wilshire-group)
3. [Greenhouse Careers Page](http://job-boards.greenhouse.io/thewilshiregroup)
4. [The Org Profile](https://theorg.com/org/the-wilshire-group)

## Other roles at The Wilshire Group

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- [Epic Interface Engine Analyst](https://feeny.ai/job/epic-interface-engine-analyst-the-wilshire-group-houston-6n1jr9t50mw3) — Houston, TX