--- title: 'Equipment Technician | Indianapolis, IN at VIXXO' canonical: 'https://feeny.ai/job/equipment-technician-indianapolis-in-vixxo-field-based-ntb9zjkpy5sv' type: 'job' last_seen: '2026-09-09' --- # Equipment Technician | Indianapolis, IN at VIXXO - **Company:** VIXXO - **Location:** Field - Based - **Work type:** remote - **Posted:** 2026-09-01 - **Last confirmed live:** 2026-09-09 - **Apply:** https://job-boards.greenhouse.io/vixxo/jobs/8743357002 ## Job description ## " $1500 SIGNING BONUS " "Quarterly Bonus" "Company Vehicle" Vixxo is seeking a full-time Equipment Technician to manage a territory that includes Indianapolis, IN, and surrounding areas. Compensation ranges from $23 per hour to $28 per hour, depending on experience. ## THE ROLE: As an Equipment Technician, you will work independently to provide reactive and preventative maintenance services throughout an assigned territory – see for yourself how one of our technicians describes a day in the life by [clicking here](https://vimeo.com/298638116)! ## WHO WILL LOVE THIS JOB: - A creative problem solver: You are energized by roadblocks and have a knack for troubleshooting issues in stride and solving them calmly, coolly, and collectedly. - A clear communicator: You are customer-focused and can explain technical concepts clearly and effectively to non-technical individuals. - A constant learner: You are unafraid to ask questions and constantly strive to refine your technical expertise. ## TOP 3 RESPONSIBILITIES: - Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory. - Own relationships with your customers and inspire customer loyalty by providing professional and reliable services that adhere to all safety rules - Meet Service Level Agreement (SLA) requirements required by customers, which include conducting thorough inspections, performing timely maintenance on equipment correctly the first time, and completing descriptive and accurate paperwork. ## QUALIFICATIONS: - At least one year of experience servicing equipment, preferably with experience using proper testing equipment and practices for general electric and water. - At least one year of experience in a customer-facing or customer-service role. - Must like coffee: Tasting is the final step in all repairs. - Smartphone proficient in inventory, managing, scheduling, and other tasks. - Must possess a valid driver’s license with a clean driving record. - Must be able to lift 50 lbs. without assistance. What Vixxo has to Offer You: - Competitive base pay based on experience and certifications; quarterly bonuses based on performance - PTO, Floating Holidays, and six paid company holidays - Benefits-eligible in first 60 days: Medical, Dental, and Vision Insurance - Employer-paid short-term and long-term disability insurance and life insurance - 401K Match - Professional and career development opportunities - Military Friendly and Equal Opportunity Employer Successful applicants come from a variety of backgrounds, including HVAC Technicians, Maintenance Technicians, Field Service Technicians, Electricians, Plumbers, Service Technicians, ATM Technicians, Beverage Technicians, Pest Control Technicians, Photo Kiosk Repair Technicians, Coffee Retail Staff, Baristas, and Mechanical Repair Technicians. ## About VIXXO ## Company Overview - **One-liner**: Vixxo provides technology-enabled facilities management services for multi-site businesses, managing maintenance, repairs, and capital projects through a large network of vetted service providers. - **Entity Type**: Private (no disclosed funding stage) - **Headquarters**: Scottsdale, Arizona, USA (also offices in Hartford, Chicago, Oakbrook Terrace, Bloomfield, Farmers Branch, Dallas) [[builtin.com](https://builtin.com/company/vixxo) [[vixxo.com](https://www.vixxo.com/about-us/overview)]] - **Founded**: Not publicly available (the company draws on over 45 years of industry experience, with the current entity expanding through the 2024 acquisition of Cushman & Wakefield Facilities Solutions) [[vixxo.com](https://www.vixxo.com/about-us/overview)]] - **Founders**: Not publicly available ## Core Business - **Primary industry**: Facilities Management (FM) - **Target customers**: B2B – retail, restaurant, grocery, and convenience store chains; multi-site enterprises across the U.S. and Canada [[vixxo.com](https://www.vixxo.com/)] - **Mission / purpose**: "Spend less. Stress less. One work order at a time." – help organizations reduce costs, improve transparency, and simplify facility operations [[vixxo.com](https://www.vixxo.com/about-us/overview)] ## Products & Services - **Proprietary Cost Management Platform**: A technology platform that provides real-time pricing transparency, eliminates hidden fees, and uses AI-driven insights for smarter facility decisions. [[vixxo.com](https://www.vixxo.com/about-us/overview)] - **Virtual Technician Assistant**: An innovative AI tool that offers real-time guidance, troubleshooting, and feedback to technicians, helping diagnose and repair equipment faster. [[builtin.com](https://builtin.com/company/vixxo)] - **Facility Management Services**: Full-service management of work orders (3.75 million+ annually), including HVAC-R, food service & beverage, electrical, plumbing, and more, via a network of 150,000+ vetted service providers. [[vixxo.com](https://www.vixxo.com/)] - **Capital Project Services**: Project management for over 100,000 capital projects, covering renovation, retrofit, and new equipment installation. [[builtin.com](https://builtin.com/company/vixxo)] ## Market Standing - **Valuation / Market Cap**: Not disclosed - **Key Metric**: Handles 3.75+ million work orders annually across 125,000+ locations, managing 3+ million assets with 150,000+ service providers [[vixxo.com](https://www.vixxo.com/)][[builtin.com](https://builtin.com/company/vixxo)] - **Notable Investors / Partners**: Not publicly listed; key event: acquired Cushman & Wakefield Facilities Solutions (formerly QSI) in 2024, expanding national reach [[vixxo.com](https://www.vixxo.com/about-us/overview)] - **Growth Signals**: Headcount of ~1,085 employees [[builtin.com](https://builtin.com/company/vixxo)]; serves 40+ specialized trades; completed 100,000+ capital projects; increased service capabilities through the 2024 acquisition. ## Competitive Advantages - **Technology moat**: Proprietary AI-driven platform that eliminates hidden fees and provides real-time pricing transparency – a differentiator in an industry often opaque with costs [[vixxo.com](https://www.vixxo.com/about-us/overview)] - **Scale and experience**: 45+ years of combined industry experience, 150,000+ vetted providers, and the ability to manage 3.75 million work orders annually across major national brands [[vixxo.com](https://www.vixxo.com/)] - **First-mover in AI**: Developed the industry’s first virtual technician assistant, reducing downtime and repair costs [[builtin.com](https://builtin.com/company/vixxo)] ## Strategic Focus - **Technology-led transformation**: Continuing to invest in AI and data analytics to further automate and streamline facilities management, improving speed and transparency for clients [[vixxo.com](https://www.vixxo.com/about-us/overview)] - **National expansion**: Leveraging the 2024 acquisition to deepen coverage across the U.S. and Canada, especially in convenience, grocery, and restaurant verticals [[vixxo.com](https://www.vixxo.com/about-us/overview)] - **Customer-centric innovation**: Prioritizing "spend less, stress less" by eliminating surprise costs and delivering proactive maintenance insights [[vixxo.com](https://www.vixxo.com/)] ## Why Work Here - **Culture**: Emphasizes a "small-business feel" despite serving Fortune 500 clients – employees are recognized by name, not just as numbers. Core values include "Win Together," "Own the Solution," "Wow the Customer," and "Value Differences." [[vixxo.com](https://www.vixxo.com/about-us/careers)] - **Diversity & Inclusion**: Intentional focus on hiring and developing diverse teams; "Value Differences" is a stated core value and viewed as a competitive advantage [[vixxo.com](https://www.vixxo.com/about-us/careers)] - **Work Arrangement**: Offers a remote work program; Built In notes "Typical time-on-site: None" and the careers page references "50/50 Remote Work," suggesting a hybrid or flexible model [[builtin.com](https://builtin.com/company/vixxo)][[vixxo.com](https://www.vixxo.com/about-us/careers)] - **Benefits**: Comprehensive package including medical, dental, vision, LTD/STD, life, pet insurance, 401K, FSA, generous PTO (including paid holidays and volunteer time), family/childcare benefits, and performance bonuses. [[vixxo.com](https://www.vixxo.com/about-us/careers)][[builtin.com](https://builtin.com/company/vixxo)] - **Engineering / Tech Culture**: Opportunity to work on AI-driven tools and a proprietary platform that directly impacts major national brands. Leadership model encourages every associate to act as a "leader and owner." [[vixxo.com](https://www.vixxo.com/about-us/careers)] ## Sources 1. [vixxo.com](https://www.vixxo.com/about-us/overview) – About Us, company overview, history, mission 2. [vixxo.com](https://www.vixxo.com/) – Homepage with service provider stats and industry verticals 3. [vixxo.com](https://www.vixxo.com/about-us/careers) – Careers page with culture, values, benefits, remote work policy 4. [builtin.com](https://builtin.com/company/vixxo) – Built In company profile with employee count, perks, office locations, and product details 5. 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