---
title: 'ERP Technical Support Engineer Infor CSI (SyteLine) at Re:Build Manufacturing'
canonical: 'https://feeny.ai/job/erp-technical-support-engineer-infor-csi-syteline-re-build-manufacturing-united-h0d0bavyskse'
type: 'job'
last_seen: '2026-09-09'
---

# ERP Technical Support Engineer Infor CSI (SyteLine) at Re:Build Manufacturing

- **Company:** Re:Build Manufacturing
- **Location:** United States
- **Work type:** remote
- **Posted:** 2026-07-02
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/rebuildmanufacturing/jobs/4711874005

## Job description

About Re:Build

At Re:Build, our mission is to ensure the next generation of important products are made, at scale, in America. We are laying the foundation for a better future for our customers, employees, and communities by revitalizing America's manufacturing base and creating meaningful jobs across the country, including in historically deindustrialized regions.

We operate an advanced, end-to-end manufacturing platform that partners with industrial companies and innovators to take products from first concept to full-scale production in critical verticals including aerospace and defense, electrification, medical, energy and environment, and robotics and automation.

The way we operate is as important as the work we do. It's guided by The Re:Build Way, 16 principles that shape how we collaborate with each other, partner with our customers and vendors, and contribute to the communities where we operate. (link to [The Re:Build Way principles](https://usg02.safelinks.protection.office365.us/?url=https%3A%2F%2Frebuildmanufacturing.com%2Fabout%2Frebuild-way%2F&data=05%7C02%7Cteagan.hagen%40rebuildmanufacturing.com%7C60037233e2e94b6ea7cb08defe0c1624%7Ce1a219cabf1f41d8b96204d1d62ac18e%7C0%7C0%7C639227525019191171%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=oYsnG4AhYElABO0CwVOuqb4C9S09zx6kWwPN99zfZlI%3D&reserved=0))

## Who we are looking for

We’re seeking an ERP Technical Support Engineer to support our Infor CloudSuite Industrial (CSI) ERP System. This role will support all technical aspects of our ERP ecosystem, including sites where Infor CSI is implemented and implementation of new sites. This role will develop, test, and support technical solutions to ensure that business goals are met. This role will interact and collaborate with many team members to deliver the proper ERP services using voice of customer. Typical interactions include power users, functional leads, project managers, technical and support team.

What you get to do!

- Deliver ERP system solutions to meet our business goals (solutions typically span system & security configurations, reporting, DataViews, DO, Data Lake, Forms, document & label printing/scanning, integrations, data loads, data synchronization, disaster recovery & business continuity, etc.)
- Understand and analyze all business requirements, i.e. functional, performance, availability, security, etc.
- Design ERP system solutions to meet requirements; participate in design reviews
- Configure and develop system solutions per design specifications, participate in code/configuration reviews
- Perform and assist in all required testing and remediation (unit, integration, system, user acceptance, etc.) to meet requirements
- Develop proper deployment packages to be deployed to appropriate target systems (within guidelines of segregation of duties)
- Provide proper ERP support, training, and maintenance:
- Provide ERP-related support (mainly Tier 3, but Tier 1 & 2 as necessary) for deployed solutions; provide proper troubleshooting to resolve complex issues to keep our business optimally running, keeping collaborators informed with regular status updates as needed
- Ensure proper monitoring and alerting for ERP related solutions
- Create and maintain system documentation/user guides; deliver training as needed
- Perform regular system updates & patching, where applicable
- Ensure data quality and integrity
- Identify, contribute, and implement continuous improvement opportunities, including system optimization, processes, and self-performance
- Collaborate, mentor, and work with other teams to ensure all work is done with a systems approach and a one team mentality
- Finish the proper documentation, i.e. design, configurations, ticketing, work updates
- Provide timely and accurate estimates to complete work and updates on status of work
- Deliver all work within service level agreements/commitment goals and quality goals, following all company processes and policies
- Automate work via scripting and other methods
- Travel to Re:Build sites, as needed
- Other tasks, as assigned

## What you bring to the Team

- Solid experience and demonstrated success with Infor CloudSuite Industrial (CSI) and related technologies, including, but not limited to:
- CSI System Administration, Infor OS, multi-tenant SaaS CSI & prior Syteline 10
- Enhancements, Customizations, Implementations
- CSI Mongoose development, integration/APIs/ION, Forms development, Workflows
- Reporting, Infor Data Views, Infor Data Lake, IDOs, underlying data and structure, data warehouse, SQL, environment cloning
- Microsoft .NET, SQL Server
- Web Development ASP.NET/MVC, Web Services/WEB APIs, HTML, JavaScript and jQuery
- Strong working knowledge of the business processes (finance, purchasing, manufacturing, etc.) supported by CSI
- Solid experience and demonstrated success with delivering solutions to end users using industry guidelines:
- Analysis, design, development/configuration, testing, and support
- Agile/Scrum
- Structured deployment across non-Production and Production environments
- UI/UX best practices, especially across stationary and mobile computing devices (like using responsive design)
- Deep experience and ability to effectively work with both end users (non-technical) and technical team members
- Working knowledge and demonstration of security protocols
- Demonstrated ability to learn new technologies and apply quickly in a beneficial way

Preferred knowledge and experience in the following:

- Microsoft Power Platform and Power BI
- Basic networking
- ITIL processes
- Manufacturing environments and Lean Manufacturing processes
- ITAR, EAR, CMMC, CUI, & similar regulations/frameworks for information control

Education and/or Experience:

- Bachelor's Degree or equivalent experience in Information Technology (or related field)
- 5 plus years of hands on experience, specifically working as a CSI/Syteline Developer is required

The base salary range for this position is $80,000– $136,000 per year. This range represents the Company’s good faith estimate of the base compensation for this role at the time of posting.  Actual compensation will be determined based on several factors, including but not limited to relevant experience, skills, qualifications, internal equity, and geographic location. In addition to base salary, this role may be eligible for annual incentive compensation and/or long-term incentives, subject to Company plans. The Company offers a comprehensive benefits package including medical, dental, vision, retirement, paid time off, and other benefits.

The BIG payoff

We are a company who is going to make a difference in the industries and the communities in which we choose to operate.

Every employee of Re:Build will share ownership in the company and will share in the financial rewards of the success we achieve together, at all levels of the company!

We want to work with people that reflect the communities in which we operate

Re:Build Manufacturing is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason.

Re:Build is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@ReBuildmanufacturing.com or you may call us at 617.909.6275.

## About Re:Build Manufacturing

## Company Overview
- **One-liner**: Re:Build Manufacturing is a privately held U.S.-based advanced manufacturing and engineering services company that integrates design, engineering, and production to take complex products from concept to full-rate manufacturing.
- **Entity Type**: Private (bootstrapped-style growth; no public funding rounds disclosed)
- **Headquarters**: Framingham, Massachusetts, United States
- **Founded**: 2020
- **Founders**: Miles Arnone (CEO), Jeff Wilke (Founding Partner) – other leadership includes Chad Clawson (COO), Kris McBride (CFO), and Bonnie Davis (Chief Lean Officer)

## Core Business
- Primary industry/industries: Advanced manufacturing, engineering services, aerospace & defense, medical devices, electrification, energy & environment, robotics & automation.
- Target customers: B2B – startups and established companies requiring end-to-end product development and scalable manufacturing, especially in regulated or performance-critical sectors.
- Mission/purpose statement: “Ensure that the next generation of important products are made in America.”

## Products & Services
- **Integrated Design & Engineering**: Multidisciplinary concept-to-production services including industrial design, mechanical/electrical engineering, embedded software and controls, AI/ML, and data analytics.
- **Scalable Manufacturing**: High-volume production, precision machining, metal forming & fabrication, thermoplastics/composites, chemical process engineering, and electromechanical assembly.
- **Specialized Product Launches**: Over 14 specialized products brought to market across partner companies, spanning medical consumables, battery solutions, and automation equipment.

## Market Standing
- **Valuation / Market Cap**: Not publicly available (private company, no disclosed round).
- **Key Metrics**: ~1,200+ employees globally (400+ engineers); nearly 1 million square feet of manufacturing footprint across the U.S.; 45,000+ LinkedIn followers (yearly +168%). Note: LinkedIn also reports a headcount of 162, but this appears to be an incomplete or limited view—the company’s own website and other sources consistently state 1,200+.
- **Notable Investors / Partners**: Founding partner Jeff Wilke (former CEO of Amazon Worldwide Consumer); board member David Siegel (former CEO of Meetup); extensive partnerships in aerospace, defense, and medical device sectors.
- **Growth Signals**: 10.8% YoY employee growth per LinkedIn; active hiring with 121 open roles (Greenhouse); expanding across 14+ U.S. locations; building Re:Build University for skills development.

## Competitive Advantages
- **Manufacturability for Design™ approach**: Embeds production constraints into early-stage development, eliminating costly redesign cycles.
- **Integrated U.S.-based ecosystem**: Combines design, engineering, and manufacturing under one roof, reducing lead times and supply chain risk.
- **Cross-industry expertise**: Serves aerospace, defense, medical, energy, robotics, and electrification – allowing knowledge transfer and resilience.
- **The Re:Build Way**: 16 operating principles focused on safety, partnership, long-term investment in people, and stakeholder value.

## Strategic Focus
- Revitalizing American industrial capability by helping companies bring critical products to market domestically.
- Expanding the network of specialized manufacturing companies and capabilities through acquisitions and organically.
- Investing in talent development (Re:Build University), AI/ML and digital tools to improve production efficiency.
- Prioritizing industries with high barriers to entry and long product lifecycles (defense, medical, clean energy).

## Why Work Here
- **Culture**: Purpose-driven, learning organization focused on “thoughtful innovation and meaningful work.” Described as a place for “makers, builders, creatives, collaborators, and analytical problem solvers.”
- **Benefits**: Comprehensive health (medical/dental/vision, FSA/HSA), 401(k) with company match, tuition reimbursement, wellness program, parental leave, PTO, long-term incentive program, employee assistance program, STD/LTD, accident coverage, voluntary life insurance.
- **Career Growth**: Cross-functional collaboration and mentorship; opportunities to move across the ecosystem of companies; training through Re:Build University.
- **Work Environment**: Hybrid/on-site across U.S. locations (Framingham MA, New Kensington PA, Rochester NY, Wilmington MA, etc.). Emphasis on hands-on manufacturing and engineering.

## Sources
1. [rebuildmanufacturing.com – About](https://rebuildmanufacturing.com/about/)
2. [rebuildmanufacturing.com – Careers](https://rebuildmanufacturing.com/careers/)
3. [linkedin.com – Re:Build Manufacturing](https://www.linkedin.com/company/re-build-manufacturing)
4. [job-boards.greenhouse.io – Open Roles](http://job-boards.greenhouse.io/rebuildmanufacturing)

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