---
title: 'Especialista en Comunicaciones y Servicios al Cliente at Immiland Canada Inc.'
canonical: 'https://feeny.ai/job/especialista-en-comunicaciones-y-servicios-al-cliente-immiland-canada-inc-bogota-engv85thbb8k'
type: 'job'
last_seen: '2026-09-12'
---

# Especialista en Comunicaciones y Servicios al Cliente at Immiland Canada Inc.

- **Company:** Immiland Canada Inc.
- **Location:** Bogotá, Colombia
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2024-08-27
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.lever.co/immiland-canada-inc/45f2f041-ad91-47f5-9372-e8335fcf2093

## Job description

Planeta Immiland Education es una academia de idiomas en línea con sede en Montreal, Canadá, especializada en la enseñanza de inglés y francés con fines migratorios, académicos y profesionales. Fundada por Eddy Ramírez, CEO de Immiland Canadá, y el creador de contenido Planeta Juan, la institución busca apoyar a personas migrantes en su proceso de integración lingüística y cultural en Canadá

Descripción del Puesto: Estamos buscando un Especialista de Comunicaciones y Servicios al Cliente dedicado y proactivo para unirse a nuestro equipo en Bogotá. El candidato ideal será responsable de gestionar todas las interacciones con los clientes a través de correo electrónico, redes sociales. Asegurara que se ofrezcan nuestros servicios a clientes potenciales.

Responsabilidades Clave:

- Gestionar y responder a todos los correos electrónicos recibidos a través del correo de la empresa, atendiendo consultas de clientes y no clientes.
- Canalizar las solicitudes según el departamento que debe responder a la necesidad del cliente.
- Promover nuestros servicios de idiomas.
- Ofrecer nuestros servicios a clientes potenciales interesados en lo que ofrecemos.
- Monitorear y responder mensajes enviados a nuestras cuentas de redes sociales, incluyendo Facebook, WhatsApp e Instagram.
- Ofrecer nuestros servicios a los clientes o potenciales clientes que contactan a través de redes sociales.
- Canalizar las quejas y realizar un seguimiento del estado y resolución de cada una.
- Brindar atención personalizada a agencias, referidos y estudiantes referidos, asegurando una experiencia fluida y profesional.
- Tareas de gestión y administración diarias.

Requisitos:

- Manejo de computadoras y conocimiento de plataformas de redes sociales.
- Fluidez en español e inglés; francés es una ventaja.
- Requisito mínimo de educación: Diploma de secundaria.
- Fuertes habilidades de comunicación e interpersonales.
- Capacidad para trabajar de manera efectiva en un entorno dinámico y manejar múltiples tareas.
- Conocimiento en herramientas digitales de marketing y CRM se valorará.
- Enfoque orientado a resultados, con mentalidad emprendedora y resolutiva.
- Pasión por la educación, el servicio y la multiculturalidad.

Cómo Aplicar:

Por favor, envía tu currículum y una breve carta de presentación explicando por qué serías una excelente opción para este puesto. ¡Esperamos dar la bienvenida al candidato adecuado a nuestro equipo!

## About Immiland Canada Inc.

## Company Overview
- **One-liner**: Immiland Canada Inc. is a regulated immigration consulting firm that provides comprehensive services for individuals and families seeking to immigrate, study, work, or settle in Canada.
- **Entity Type**: Private (Bootstrapped/Service-based)
- **Headquarters**: Montréal, Quebec, Canada
- **Founded**: 2016
- **Founders**: Eddy Andreina Ramirez (Founder & CEO)

## Core Business
- Primary industry: Legal Services (Immigration Consulting)
- Target customers: B2C (individuals and families worldwide seeking Canadian immigration, study, or work permits), B2B (employers recruiting international talent)
- Mission: To communicate complete Canadian immigration information in a truthful, clear, and accurate way, and to guide, inform, and represent people in a legal environment who wish to immigrate to Canada.

## Products & Services
- **Immigration Consulting**: Regulated representation for permanent residency, work permits, study permits, and citizenship applications.
- **Recruitment Services**: Connecting international workers with Canadian employers through job placement and labor market impact assessment support.
- **Education Pathway Services**: Assistance with study visa applications and partnerships with over 100 Designated Learning Institutions (DLIs) across Canada.
- **Translation Services**: Professional document translation for immigration applications.
- **Settlement & Establishment Services**: Support for newcomers in finding housing, navigating local systems, and integrating into Canadian society.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company)
- **Key Metric**: Headcount of 32 employees (as of latest data)
- **Notable Investors/Partners**: Regulated and authorized by the Law Society of Ontario (LSO #89482N) and the College of Immigration and Citizenship Consultants (CICC #R515840).
- **Growth Signals**: 11,751 LinkedIn followers (+12.9% yearly growth); 39 active job postings; presence across 7 countries (Canada, Colombia, Peru, Spain, Chile, Mexico, Argentina); monthly job posting growth of +5.4%.

## Competitive Advantages
- **Regulated & Licensed**: Holds both LSO and CICC licenses, ensuring compliance with Canadian legal and ethical standards for immigration representation.
- **Founder-Led by an Immigrant**: Created by an immigrant for immigrants, providing a unique empathetic understanding of client needs and the immigration journey.
- **End-to-End Service Suite**: Offers a one-stop shop covering immigration, recruitment, education, translation, and settlement—unlike many firms that specialize in only one area.
- **Strong Educational Network**: Over 100 institutional partnerships across Canada for study pathways.

## Strategic Focus
- **Expanding Recruitment & Employer Services**: Active job postings for roles like NetSuite Technical Consultant, Immigration Lawyer, and Early Childhood Educator indicate a growing focus on connecting international talent with Canadian employers.
- **Technology Integration**: Open roles for Power BI Developer, Salesforce Lead, and Senior NetSuite Administrator suggest a push to modernize internal systems and client-facing processes.
- **Geographic Diversification**: Workforce spans 7 countries, with a strong base in Colombia and Canada, indicating a strategic focus on Latin American markets.

## Why Work Here
- **Mission-Driven Work**: Employees directly help people achieve life-changing goals—relocating to Canada for work, study, or family reunification.
- **Diverse & Inclusive Culture**: Company explicitly values "diversity and inclusion," celebrating cultural differences and fostering an environment where every voice is respected.
- **Remote & Hybrid Flexibility**: With employees across 7 countries and offices in Canada, Colombia, and the US, the company supports distributed work arrangements.
- **Growth Opportunities**: 39 active job postings and a 5.4% monthly increase in hiring signal expansion across multiple departments (Education, Consulting, Finance, HR, Marketing, IT).
- **Regulated Professional Environment**: Working alongside licensed immigration consultants and lawyers provides a structured, ethical, and professional atmosphere.
- **Headcount**: 32 employees, offering a small-team environment where individual contributions are visible and impactful.

## Sources
1. [immilandcanada.com - Who We Are](https://en.immilandcanada.com/who-we-are)
2. [immilandcanada.com - Home Page](https://en.immilandcanada.com/)
3. [LinkedIn - Immiland Canada](https://ca.linkedin.com/company/immiland-canada)
4. [immilandcanada.com - Recruitment Offers](https://en.immilandcanada.com/recruitment/offers)
5. [jobs.lever.co - Immiland Canada Careers](https://jobs.lever.co/immiland-canada-inc)

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