---
title: 'Event Ambassador (Part-time Tuesday to Thursday) at First Global Management Services, Inc.'
canonical: 'https://feeny.ai/job/event-ambassador-part-time-tuesday-to-thursday-first-global-management-services-wp64bn560pr5'
type: 'job'
last_seen: '2026-09-08'
---

# Event Ambassador (Part-time Tuesday to Thursday) at First Global Management Services, Inc.

- **Company:** First Global Management Services, Inc.
- **Location:** Munich, Germany
- **Posted:** 2026-08-21
- **Last confirmed live:** 2026-09-08
- **Apply:** https://firstagency.com/position/?job=5218599007&gh_jid=5218599007

## Job description

Building a Brand Starts with a Story

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.

Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology.

Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.

Learn more at [www.firstagency.com](http://www.firstagency.com/)

## What You Would Get To Do

As an Event Ambassador, you will be the friendly, helpful face of our event spaces, providing essential on-site support to clients and the Event Management team. You will play a key role in ensuring the smooth execution of events by being a readily available point of contact, assisting with last-minute needs, and proactively addressing any issues that may arise. Your positive attitude and customer-focused approach will help create a welcoming, successful event environment at a well-known tech company.

Please note that this role is a part-time, Tuesday-to-Thursday position.

## Your Contributions

- Serve as a visible, approachable point of contact for event hosts and attendees in assigned event spaces.
- Proactively offer assistance and support to clients with immediate requests and inquiries.
- Act as a runner on the floor, efficiently addressing last-minute needs from the Event Management team and clients.
- Liaise with various service line partners (catering, AV, security, and room setup) and vendors to facilitate quick resolutions and fulfill requests.
- Troubleshoot basic on-site issues and escalate more complex matters to the Event Management team.
- Assist with basic room setups and adjustments, including moving tables, chairs, and other light equipment as needed.
- Support the setup and distribution of event materials, including signage, stationery, badges, and giveaways.
- Help with light manual handling, lifting/moving boxes (up to 10kg/22lbs), and transporting items between event spaces and storage areas.
- Ensure event spaces are tidy and well-maintained throughout the event.
- Provide wayfinding assistance and answer general questions about the event and venue.
- Support guest registration and check-in processes as needed.
- Assist with post-event breakdown and tidying of event spaces.
- Communicate effectively with the Event Management team regarding any issues, requests, or observations.

## What We Are Looking For

- Entry-level position; some experience in customer service, hospitality, or event support is a plus, but not always required.
- Excellent interpersonal and communication skills, with a strong customer-service orientation.
- Positive and proactive attitude with a genuine desire to help others.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and the ability to think on your feet.
- Ability to handle multiple requests and prioritize tasks effectively in a fast-paced environment.
- Must be fluent in English & German
- Must be able to work fully on-site. This role will be based within specific event spaces on the campus. This is an on-site position.
- Flexibility of hours, must be willing to work mornings, evenings, and potentially weekends as needed to support event schedules.

At FIRST, we believe that the passion, creativity, and commitment of our teams drive our success. That's why we offer a range of benefits and perks to support your personal and professional growth

- Personal Volunteer Day
- 28 Days of Annual Leave (Pro-rated for this role)
- Wellness Stipend
- Complimentary access to Headspace, Rocket Lawyer & Maven
- Employee Assistance Program (EAP)
- Mobile Phone Allowance
- Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.

#LI-onsite #LI-TS1

FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

## About First Global Management Services, Inc.

## Company Overview
- **One-liner**: FIRST is a global brand experience agency that creates and executes award-winning events and experiences to connect people with the world’s top brands.
- **Entity Type**: Private (subsidiary of Encore Group (USA) LLC)
- **Headquarters**: New York, New York, United States
- **Founded**: 1996
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Events Services / Experiential Marketing
- **Target customers**: B2B – Fortune 100 and Fortune 500 clients across financial services, technology, media, automotive, aerospace, healthcare, and professional services.
- **Mission or purpose statement**: FIRST brings together brands and people through creative, connected events and experiences.

## Products & Services
- **Full-Service Agency Partnership**: Strategy, creative, content, digital technology, data & insights, and event production for large-scale brand experiences.
- **Embedded Solutions**: Specialist talent placed directly into client teams to augment in-house marketing and events capabilities.
- **Data & AI Services**: Head of Data & AI leads analytics and intelligence offerings to measure and optimize experiential campaigns.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (Private)
- **Key Metric**: Annual revenue estimated at $9.5 M by third‑party data (may not reflect full scale); not officially confirmed.
- **Notable Investors/Partners**: Parent company Encore Group (USA) LLC; clients include ten Fortune 100 and Fortune 500 brands.
- **Growth Signals**: Headcount grew ~12 % YoY to over 800 employees; named Chief Marketer’s 2025 Most Innovative Marketing Agencies of the Year; Event Marketer Top Agency of the Year 2024; C&IT Global Agency of the Year (Over 100 Employees).

## Competitive Advantages
- **Global footprint**: Presence in 16 cities across 4 continents (New York, Los Angeles, London, Dublin, Singapore, etc.).
- **Long track record**: Over 29 years of operation with deep relationships across multiple industries.
- **Integrated service model**: Offers both full‑service agency work and embedded talent, giving clients flexibility.
- **Award‑winning creativity**: Consistently recognized by industry peers for innovation and execution.

## Strategic Focus
- **Sustainability & inclusion**: Active commitment to increasing positive impact on people and planet; 16 % supplier diversity spend (Q2 2024).
- **Data‑driven experiences**: Investment in data and AI capabilities to enhance event measurement and personalization.
- **Talent expansion**: Continuously hiring across departments; 51 open positions as of mid‑2025.

## Why Work Here
- **Culture**: Emphasizes curiosity, creativity, connection, and a set of core values: Ambition, Creativity, Excellence, Integrity, Teamwork (A.C.E.I.T.).
- **Diversity**: Women make up a significant portion of the global workforce; active supplier diversity and inclusion initiatives.
- **Work environment**: Hybrid/office roles available across multiple global offices; careers page lists roles in Event Technology, Production, Account Management, Data & AI, and more.
- **Perks & recognition**: CEO Maureen Ryan Fable named Chief Marketer’s 2024 Agencies CEO of the Year; company invests in wellness and community philanthropy.

## Sources
1. [firstagency.com](https://firstagency.com/)
2. [firstagency.com/who-we-are](https://firstagency.com/who-we-are/)
3. [firstagency.com/careers](https://firstagency.com/careers/)
4. [linkedin.com/company/firstglobalagency](https://www.linkedin.com/company/firstglobalagency)

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