--- title: 'Event Operations Manager, MENA at Xsolla' canonical: 'https://feeny.ai/job/event-operations-manager-mena-xsolla-dubai-w8g0wgmjayh3' type: 'job' last_seen: '2026-10-13' --- # Event Operations Manager, MENA at Xsolla - **Company:** Xsolla - **Location:** Dubai, United Arab Emirates - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-10-09 - **Last confirmed live:** 2026-10-13 - **Apply:** https://jobs.lever.co/xsolla/656ea397-ddd6-4f81-9cae-78fdc4f208f6 ## Job description ## ABOUT YOU We are looking for an Event Operations Manager, MENA who is trustworthy, self-driven, motivated, and accountable to join our Global Experiential Marketing team. The ideal candidate thrives in a fast-paced, highly collaborative, cross-functional and multicultural environment and is passionate about bringing major global conference and event brands to Xsolla's new Dubai events hub and Expo venue. You will work closely with the Director of Marketing EMEA and the Global Head of Event Sales to manage relationships with the event organizers Xsolla brings to the region, owning the deal process, sales logistics and account management that gets each event successfully set up and delivered in the Xsolla Dubai Expo venue. The right person for this role will be a strong relationship manager, negotiator, and project owner who can manage multiple organizer accounts at once, build a team from the ground up, and turn commercial agreements into flawless on-site delivery. This role is in-office/on-site at Xsolla's new Dubai hub and will require regional and international travel of up to 25-30%. ## ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. ## Responsibilities - Own the MENA event roadmap and budget, reporting progress to the VP of Global Experiential Marketing. - Work closely with the Director of Marketing EMEA and the Global Head of Event Sales to identify and secure global conference and event brands to host at the Xsolla Dubai Expo venue. - Lead the deal process for incoming event organizers, from initial relationship-building through contract negotiation and account management. - Manage sales logistics for organizer accounts, including venue availability, pricing, contracts and onboarding into the Xsolla Expo venue. - Serve as the primary account manager for event organizers hosted in Dubai, ensuring a smooth relationship from signing through event delivery. - Manage and develop the Event Operations Coordinator, Dubai Events Coordinator and Dubai Events Community Manager. - Own delivery of sponsorship packages and deliverables for the DFGC/Xsolla events expo and other organizer-hosted events at the Dubai hub. - Coordinate with organizers on space planning, production and event set-up requirements within the Xsolla Expo venue. - Set and manage event budgets, tracking spend by currency and by event. - Oversee hotel and travel logistics for staff attending events, working with the venue and hotel sourcing agency. - Maintain the event roadmap tracker and ensure the wider team has visibility of organizer and sponsor information, dates and links. - Oversee creative briefs (Jira) for the in-house creative team and ensure timely turnaround of event assets. - Lead post-event reporting, including organizer feedback, budget reconciliation and lessons learned. - Represent the Dubai hub in cross-functional planning with BD, Product and Marketing teams. ## Requirements - 5+ years of professional experience in event marketing or event operations (agency, brand, technology, or related background). - Validated experience in the video games, tech or software industry, ideally in a B2B event or partnerships capacity. - Bachelor's degree in Marketing, Business Administration, Communications, or related field. - Proven track record managing complex, multi-stakeholder events from concept through on-site delivery. - Proficiency in project management tools such as Atlassian Suite, Jira, Asana, Monday.com, and the Google Workspace. Preferred: - Track record owning event budgets end-to-end, including sponsorship P&L. - Proven experience managing and developing a team of events professionals. - Experience negotiating complex vendor and venue contracts across multiple markets. - Knowledge of the Dubai/MENA events market; Arabic language skills are beneficial. Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, private health insurance and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. Equality Opportunity Statement: Xsolla is dedicated to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, genetics, disability, age, social background or other characteristics. We welcome and encourage applications from all qualified individuals and are dedicated to ensuring a fair and transparent recruitment process. For the Event Operations Manager, MENA role, we will request a background check. Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Handling sensitive financial information/managing budgets/accessing funds Accessing confidential company data Ensuring compliance with regulatory requirements Rights Under the UAE Personal Data Protection Law: Applicants are encouraged to inquire about their rights under the UAE Personal Data Protection Law. If you have questions regarding our hiring practices, please contact careers@xsolla.com ## About Xsolla ## Company Overview - **One-liner**: Xsolla is a global commerce and financial technology company that provides a comprehensive suite of tools and services for video game developers and publishers, including payments, distribution, marketing, and monetization solutions. - **Entity Type**: Private (Privately Held) - **Headquarters**: Sherman Oaks (Los Angeles), California, United States - **Founded**: 2005 - **Founders**: Aleksandr Agapitov (Founder & CEO) ## Core Business - **Industries**: Video game commerce, financial technology, payment processing, distribution, and capital markets for interactive entertainment. - **Target Customers**: B2B – game developers and publishers of all sizes, from indie studios to AAA enterprises. - **Mission**: "We bring opportunities together for the video game industry" – helping creators fund, launch, distribute, and monetize games globally. ## Products & Services - **Xsolla Payment Solutions**: Global payment orchestration supporting 1000+ payment methods, 130+ currencies, and 200+ geographies. Operates as the merchant of record. - **Xsolla Web Shop**: White-label direct-to-consumer storefronts that allow developers to sell games and in-game items with higher margins. - **Xsolla Launcher & Distribution**: Cross-platform game distribution tools and launcher solutions for PC and mobile. - **Xsolla Partnership Network**: Marketing and audience acquisition services. - **Xsolla Capital Markets Group (CMG)**: Institutional capital platform providing debt, credit, and special situations financing for game studios, supported by proprietary market intelligence and an LP/investor network. - **Xsolla Storefront** (in development): White-label Android game store designed for large-file distribution, download management, and multi-tenant theming. - **Xsolla Anti-Fraud & Compliance**: Risk management and compliance tools tailored to digital gaming transactions. ## Market Standing - **Valuation**: Not publicly available. - **Annual Revenue**: ~$100 million (source: LinkedIn data). - **Total Funding**: Not disclosed (private, bootstrapped/growth equity?). - **Notable Partners & Clients**: Valve, Twitch, Epic Games, PUBG Corporation, and thousands of other game developers (1,500+ mentioned on careers page). - **Growth Signals**: - 1,079 full-time employees (as of 2025; up ~22% YoY based on earlier LinkedIn data). - 16 global offices across Los Angeles, London, Berlin, Dubai, Kuala Lumpur, Tokyo, Beijing, and more. - 3,000+ direct-to-consumer web shops launched. - 258,343,632 Pay Station visits in 2024. - 180.5 million average daily developer API calls. - 99.98% platform uptime over the past 12 months. - Active expansion of Capital Markets Group with hires in New York, Middle East, and Singapore. ## Competitive Advantages - **Exclusive video game focus** – All products and services are built specifically for the games industry, unlike generic payment processors. - **Global merchant of record** – Handles tax, compliance, and fraud in 200+ territories, reducing friction for developers. - **Relationships with major platforms** – Deep integrations with Steam, Twitch, Epic Games Store, etc. - **Scale and reliability** – Proven ability to handle hundreds of millions of transactions annually with near-perfect uptime. - **Capital and investment arm** – Unique ability to provide financing to studios, creating stickiness and aligning incentives. ## Strategic Focus - Scaling the **Capital Markets Group** as an independent institutional platform serving the interactive entertainment ecosystem (debt, special situations, principal investments). - Building a **white-label Android game store** to capture mobile distribution and compete with traditional app stores. - Deepening **AI integration** across QA, testing, and hiring processes (Director of QA role explicitly mentions AI-assisted testing; AI used in recruitment). - Expanding presence in high-growth markets: **Japan** (CMO/VP Marketing role), Middle East, and Southeast Asia. ## Why Work Here - **Culture**: "We build from the inside out" – competitive salary, flexible time off, hybrid/remote options, health insurance, retirement programs, family leave, generous in-office amenities, disability and life insurance. - **Work Model**: Hybrid and remote available across global offices. - **Engineering Culture**: High ownership, modern stack (Android/Kotlin, large-file distribution, multi-tenant theming, CI/CD, cloud infrastructure). Engineers work on greenfield projects like the white-label game store. - **Growth Opportunities**: New hires in the Capital Markets group have "executive sponsorship, meaningful ownership, and the mandate to build a durable franchise." Rapidly scaling company with expanding teams. - **Global, diverse team**: Employees from 52+ countries; offices in 12 countries. ## Sources 1. [Xsolla Careers](https://xsolla.com/careers) 2. [LinkedIn – Xsolla Company Profile](https://linkedin.com/company/xsolla) 3. [Xsolla About Us](https://xsolla.com/about-us) 4. [Xsolla Culture & Values](https://xsolla.com/our-culture-and-values) 5. 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