---
title: 'Event Sales Coordinator at Level99 Entertainment'
canonical: 'https://feeny.ai/job/event-sales-coordinator-level99-entertainment-west-hartford-z078kn2wfmfs'
type: 'job'
last_seen: '2026-09-12'
---

# Event Sales Coordinator at Level99 Entertainment

- **Company:** Level99 Entertainment
- **Location:** West Hartford, CT
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-10
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.lever.co/level99/e2b35896-7d16-44c2-b413-99d337e6bd9e

## Job description

## WHO WE ARE

Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is built for 2–6 people to play together. One ticket to Level99 unlocks access to all of our games including Challenge Rooms, Player-vs-Player duels, and an art scavenger hunt. We save your progress each time you play so you can earn rewards and climb our coveted leaderboard. Alongside the games, Level99 offers a full-service bar and award-winning restaurant – featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, Disney Springs, FL, and is opening in West Hartford, CT, Paramus, NJ, King of Prussia, PA, and Raleigh, NC. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit www.level99.com for more details. Level99 Corbin's Corner in West Hartford, CT - coming soon!

## JOB DESCRIPTION

We are seeking a dynamic and highly motivated Event Sales Coordinator to join our team. The ideal candidate will have at least two years of experience in coordinating, executing, and planning events within restaurants, corporate meetings, experiential sales, or the entertainment industry. The successful candidate will be responsible for managing event sales, supporting the sales manager, working closely with the operation team to ensure seamless event execution, and providing exceptional customer service. This role requires proficiency in CRM software, Microsoft, Toast, Opentable, Mailchimp, and a basic understanding of food and beverage operations. High volume experience and knowledge of Tripleseat software are highly desirable. Occasional weekend work may be required.

## RESPONSIBILITIES

- Manage the Events & Group Sales lead line and respond to voicemails, plus segmented sourcing.
- Assist the Event Sales Manager with various tasks, including site tours and regular administrative duties.
- Coordinate and support all aspects of event planning and detailing, including initial inquiries, sales, logistics, and execution.
- Utilize CRM software to manage client information, track event progress, and follow up on leads as requested.
- Create and manage event proposals, contracts, and invoices using event booking software.
- Develop and maintain strong client relationships, ensuring a high level of customer satisfaction and hospitality.
- Support inbound and outbound sales up to and including email blasts, cold calls, and scheduling client meetings.
- Collaborate with internal teams, including catering, food & beverage, operations, and marketing, to ensure seamless event execution.
- Provide on-site event coordination and support, ensuring all client needs are met.
- Maintain up-to-date knowledge of food and beverage offerings to effectively recommend menu options.
- Handle multiple events simultaneously, managing time and priorities efficiently in a high-pressure environment.
- Work autonomously while also being an effective team player, contributing to the overall success of the events team.
- Ensure meticulous attention to detail and hospitality in all aspects of event planning and execution.
- Stay informed about industry trends and competitor offerings to maintain a competitive edge, plus attending local networking events.

## MUST-HAVE SKILLS

- Minimum of two years of post-collegiate experience in event coordination, execution, and planning within restaurants, corporate meetings, or the entertainment industry.
- Proficiency in CRM software and Excel.
- Basic knowledge of food and beverage operations.
- Experience with high volume events is a plus.
- Familiarity with Tripleseat software is a plus.
- Excellent organizational, communication, and interpersonal skills.
- Ability to work under pressure and handle multiple tasks simultaneously.
- Self-motivated with a strong work ethic.
- Exceptional attention to detail.
- Willingness to work occasional weekends as required by event schedules.

While we don’t expect a candidate to have deep experience in all of the above, we’re looking for someone with the passion and capability to learn quickly in the areas that are new!

YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU… Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job Are just a little bit obsessive about getting the details right the first time Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now"

Level99 is an E-Verify employer.

## About Level99 Entertainment

## Company Overview
- **One-liner**: Level99 Entertainment operates first-of-its-kind, real-world interactive entertainment venues for adults, featuring over 50 physical and mental challenge-based games set in immersive artistic environments.
- **Entity Type**: Private (Funding stage: Private Equity-backed)
- **Headquarters**: Natick, Massachusetts, United States
- **Founded**: 2021
- **Founders**: Matthew DuPlessie

## Core Business
- **Primary industry/industries**: Entertainment Providers, Hospitality, Location-Based Entertainment (LBE)
- **Target customers**: B2C – Adults (21+) seeking social, active, and immersive entertainment; B2B – Corporate event planners and group bookings.
- **Mission or purpose statement**: To push entertainment to the next level by creating a real-world, social, and challenge-based experience where groups can laugh, compete, and connect.

## Products & Services
- **Level99 Venues (Natick, MA; Providence, RI; Tysons, VA; and expanding)**: An adult playground featuring over 50 life-sized mini-games and challenges, including an Axe Run, Crystal Cavern puzzles, and giant pinball. Games take 1–4 minutes to complete, designed for social gameplay and leaderboard competition. The experience is paired with a full-service bar and restaurant (e.g., Night Shift Kitchen + Tap, Victory Brewing, Two Roads Kitchen + Tap) featuring scratch-made food and local craft beverages.
- **Art Hunts**: Scavenger-hunt-style mazes featuring eccentric, humorous pieces by local artists, integrated into the venue experience.
- **Private Events & Corporate Bookings**: Venues available for team-building, celebrations, and group events, with dining and gathering spaces.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total funding of $50M (Private Equity round closed October 9, 2025)
- **Notable Investors/Partners**: Act III Holdings (led by Panera founder Ron Shaich) – sole lead investor. Venue partners include Night Shift Brewing, Victory Brewing, and Two Roads Brewing.
- **Growth Signals**: 132 employees (+50.4% YoY growth); 7+ locations operational or planned across the US Northeast (Natick, Providence, Tysons, Orlando, West Hartford, King of Prussia, Paramus); immediate plans to triple in size over 18 months; 27 active job postings as of late 2025.

## Competitive Advantages
- **Proprietary game design & IP**: Over 50 unique, custom-built physical and mental challenges that are active, social, and endlessly replayable – distinct from escape rooms or standard arcades.
- **Strong brand & location strategy**: Backed by a legendary restaurant entrepreneur (Ron Shaich) with deep real-estate and consumer brand expertise. Venues are strategically located in high-traffic suburban and urban retail/dining corridors.
- **Integrated F&B model**: In-house restaurants and bars (partnered with local craft brewers) create a "night out" destination rather than just a game visit, increasing dwell time, average spend, and customer stickiness.
- **Talent pedigree**: Founding team and leadership have experience at 5 Wits, Boda Borg, Blue Man Group, and Walt Disney Imagineering, giving them deep domain expertise in immersive entertainment.

## Strategic Focus
- **Aggressive geographic expansion**: The company aims to triple its venue count over the next 18 months, with immediate plans for Orlando, West Hartford, King of Prussia, and Paramus.
- **Enhancing the guest experience**: Continuously iterating on game design, integrating new Art Hunts, and partnering with local breweries to differentiate each location.
- **Building a scalable operational model**: Standardizing venue design, game fabrication, and staff training to support rapid multi-location growth without losing quality.
- **Becoming an employer of choice**: Actively building a culture that balances fun with professionalism, backed by a Great Place to Work certification.

## Why Work Here
- **Culture**: Described as a "fun-loving, challenge seeking, positive" environment where employees are encouraged to "Work Where You Play." The company is Certified™ by Great Place to Work®.
- **Remote/Hybrid/Office Policy**: Primarily on-site for venue-facing roles (Technicians, Operations, Servers). Corporate/tech roles (Senior DevOps, Senior Systems Engineer) may offer hybrid flexibility (Greater Boston area).
- **Notable Perks**: Competitive pay, comprehensive health insurance (PPO/HMO + dental + vision), life & AD&D coverage, 401(k), paid holidays, generous PTO, Teladoc, pre-paid legal and identity theft coverage, and free admission to the venues.
- **Team & Growth**: 132 employees with a 50.4% YoY headcount increase. The company has immediate plans to triple in size, offering significant career advancement opportunities in a fast-paced, entrepreneurial environment.
- **Talent Sources**: Frequently hires from leading hospitality and experience brands like The Cheesecake Factory, Panera Bread, Wegmans, Tillys, and Blue Man Group.

## Sources
1. [linkedin.com](https://linkedin.com/company/level99-entertainment)
2. [level99.com](https://level99.com/careers)
3. [jobs.lever.co](https://jobs.lever.co/level99)
4. [builtin.com](https://builtin.com/company/level99)
5. [builtinboston.com](https://www.builtinboston.com/company/level99)

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