---
title: 'Event Service Specialist at First Global Management Services, Inc.'
canonical: 'https://feeny.ai/job/event-service-specialist-first-global-management-services-inc-dublin-tdv2pz7nh9fz'
type: 'job'
last_seen: '2026-09-08'
---

# Event Service Specialist at First Global Management Services, Inc.

- **Company:** First Global Management Services, Inc.
- **Location:** Dublin, Ireland
- **Posted:** 2026-09-07
- **Last confirmed live:** 2026-09-08
- **Apply:** https://firstagency.com/position/?job=5231985007&gh_jid=5231985007

## Job description

Building a Brand Starts with a Story

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.

Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology.

Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.

Learn more at [www.firstagency.com](http://www.firstagency.com/)

## What You Would Get To Do

The Event Service Specialist will consistently deliver exceptional service to our client through excellent event service delivery. Along with other FIRST team members, the Event Service Specialist will represent the FIRST Solutions brand on-site within a well-known tech company. In this role you, your main focus will be to be the primary point of contact to successfully execute events, working with the FIRST team and various internal service providers.

## Your Contributions

- Primary contact on the event day for event hosts, working hand in hand with event managers and service partners to ensure appropriate execution and service delivery in each area of event support including catering, audio/video production, security, transportation, and room setup support.
- Work across various event spaces, traveling between different floors and buildings throughout the day
- Coordinate and execute event logistics
- Reviews all event needs and re-confirms or clarifies any areas of concern prior to event
- Support events onsite which could include managing multiple events a day
- Troubleshoot issues and escalate any advanced needs to the appropriate internal partner
- Communicate any pertinent adds/changes to the event team and supporting services lines as needed (i.e.: guest count changes, schedule changes, room setup or catering changes)
- Assist event managers in the planning of large-scale events
- Support the end-to-end planning for small-scale events as needed
- Provide administrative support for event managers by keeping tracking tools, event planning documents and internal planning systems up-to-date and accurate
- Responsible for compiling reports related to on-site events including post-event data
- Support the Guest Services team as needed, which could include but is not limited to guest check-in, wayfinding, swag organization and distribution and answering questions on event details

## What We Are Looking For

- 1+ years of experience in a similar role
- Must be fluent in English
- This role will be assigned to a primary location but will require flexibility to be deployed to support across the campus as required.  This is an on-site position.
- Knowledge of basic and fundamental standards of event management and event operations
- Excellent interpersonal, communication and organizational skills
- Experience working cross-functionally with various levels of stakeholders in a fast-paced environment
- Creative problem solver, resourceful, team player
- Adaptability to situations and ever-changing demands
- Highly organized with the ability to handle multiple tasks to meet strict deadlines
- Excellent time management and multi-tasking skills
- Ambitious and proactive with a calm and flexible approach to handling pressure
- Experience working on large and complex databases is a plus

At FIRST, we believe that the passion, creativity, and commitment of our teams drive our success. That's why we offer a range of benefits and perks to support your personal and professional growth

- Group Income Protection
- Private Medical Cover with Irish Life Health from day one
- 25 Days Annual Leave PLUS Public Holidays
- Personal Volunteer Day
- 10 Days of Sick Pay each Year
- Enhance Parental Leave (Maternity & Paternity)
- Wellness Stipend
- Mobile Phone Allowance
- Pension Scheme Enhancements
- Life Insurance
- Travelcard Loan
- Bike to Work Scheme
- Discretionary Bonus Structure
- Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.

FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

## About First Global Management Services, Inc.

## Company Overview
- **One-liner**: FIRST is a global brand experience agency that creates and executes award-winning events and experiences to connect people with the world’s top brands.
- **Entity Type**: Private (subsidiary of Encore Group (USA) LLC)
- **Headquarters**: New York, New York, United States
- **Founded**: 1996
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Events Services / Experiential Marketing
- **Target customers**: B2B – Fortune 100 and Fortune 500 clients across financial services, technology, media, automotive, aerospace, healthcare, and professional services.
- **Mission or purpose statement**: FIRST brings together brands and people through creative, connected events and experiences.

## Products & Services
- **Full-Service Agency Partnership**: Strategy, creative, content, digital technology, data & insights, and event production for large-scale brand experiences.
- **Embedded Solutions**: Specialist talent placed directly into client teams to augment in-house marketing and events capabilities.
- **Data & AI Services**: Head of Data & AI leads analytics and intelligence offerings to measure and optimize experiential campaigns.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (Private)
- **Key Metric**: Annual revenue estimated at $9.5 M by third‑party data (may not reflect full scale); not officially confirmed.
- **Notable Investors/Partners**: Parent company Encore Group (USA) LLC; clients include ten Fortune 100 and Fortune 500 brands.
- **Growth Signals**: Headcount grew ~12 % YoY to over 800 employees; named Chief Marketer’s 2025 Most Innovative Marketing Agencies of the Year; Event Marketer Top Agency of the Year 2024; C&IT Global Agency of the Year (Over 100 Employees).

## Competitive Advantages
- **Global footprint**: Presence in 16 cities across 4 continents (New York, Los Angeles, London, Dublin, Singapore, etc.).
- **Long track record**: Over 29 years of operation with deep relationships across multiple industries.
- **Integrated service model**: Offers both full‑service agency work and embedded talent, giving clients flexibility.
- **Award‑winning creativity**: Consistently recognized by industry peers for innovation and execution.

## Strategic Focus
- **Sustainability & inclusion**: Active commitment to increasing positive impact on people and planet; 16 % supplier diversity spend (Q2 2024).
- **Data‑driven experiences**: Investment in data and AI capabilities to enhance event measurement and personalization.
- **Talent expansion**: Continuously hiring across departments; 51 open positions as of mid‑2025.

## Why Work Here
- **Culture**: Emphasizes curiosity, creativity, connection, and a set of core values: Ambition, Creativity, Excellence, Integrity, Teamwork (A.C.E.I.T.).
- **Diversity**: Women make up a significant portion of the global workforce; active supplier diversity and inclusion initiatives.
- **Work environment**: Hybrid/office roles available across multiple global offices; careers page lists roles in Event Technology, Production, Account Management, Data & AI, and more.
- **Perks & recognition**: CEO Maureen Ryan Fable named Chief Marketer’s 2024 Agencies CEO of the Year; company invests in wellness and community philanthropy.

## Sources
1. [firstagency.com](https://firstagency.com/)
2. [firstagency.com/who-we-are](https://firstagency.com/who-we-are/)
3. [firstagency.com/careers](https://firstagency.com/careers/)
4. [linkedin.com/company/firstglobalagency](https://www.linkedin.com/company/firstglobalagency)

## Other roles at First Global Management Services, Inc.

- [Space & Service Coordinator](https://feeny.ai/job/space-service-coordinator-first-global-management-services-inc-new-york-bx61r6b17nkb) — New York, NY
- [Housing & Delegate Management, Attendee Data Manager](https://feeny.ai/job/housing-delegate-management-attendee-data-manager-first-global-management-zx5mpxjpydag) — Ireland
- [Housing & Delegate Management, Attendee Data Manager](https://feeny.ai/job/housing-delegate-management-attendee-data-manager-first-global-management-6yjem54srdzm) — United Kingdom
- [Event Technology Coordinator](https://feeny.ai/job/event-technology-coordinator-first-global-management-services-inc-jersey-city-evbpdfn5ehe8) — Jersey City, NJ
- [Senior Project Manager](https://feeny.ai/job/senior-project-manager-first-global-management-services-inc-london-fcx14np67dmv) — London, United Kingdom
- [People Coordinator](https://feeny.ai/job/people-coordinator-first-global-management-services-inc-new-york-e4ze3vzabxdj) — New York, NY
- [Associate Event Technology Manager (Cvent experience required)](https://feeny.ai/job/associate-event-technology-manager-cvent-experience-required-first-global-tcs5m1nnaryg) — Jersey City, NJ
- [Senior Team Lead, Event Services](https://feeny.ai/job/senior-team-lead-event-services-first-global-management-services-inc-sao-paulo-0t7htj7hj9cx) — São Paulo Sao Paulo, Brazil
- [Space & Service Coordinator](https://feeny.ai/job/space-service-coordinator-first-global-management-services-inc-sao-paulo-sao-pgy0ecenbam0) — São Paulo Sao Paulo, Brazil
- [Team Lead, Event Management](https://feeny.ai/job/team-lead-event-management-first-global-management-services-inc-sao-paulo-sao-8xa14zgbncnn) — São Paulo Sao Paulo, Brazil