--- title: 'Events and Experiences Lead at Kastle' canonical: 'https://feeny.ai/job/events-and-experiences-lead-kastle-san-francisco-gcd9kj3znmy5' type: 'job' last_seen: '2026-10-31' --- # Events and Experiences Lead at Kastle - **Company:** Kastle - **Location:** San Francisco, CA - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-10-27 - **Last confirmed live:** 2026-10-31 - **Apply:** https://jobs.ashbyhq.com/kastle/27e83054-c66d-44f5-ae9d-bdd64359264f ## Job description ## About Kastle Kastle is building the AI employee for banks. Our AI agents help financial institutions originate loans, process payments, and support customers through some of their most important financial decisions. We’ve processed more than $2 billion in transactions and raised a $24M Series A, with backing from Insight Partners and Y Combinator. We’re building a global company, and bringing our customers and future customers together will be a major part of how we grow. ## About the Role Kastle will run 50+ events across North America in 2027. We’re looking for an Events & Experiences Lead to own the program and make every event exceptional. You’ll build experiences that senior banking and lending executives make time for, remember, and tell their peers about. From a private dinner for twelve to a major industry conference, you’ll own the idea, the audience, the execution, and the results. You’ll work directly with our founders, sales team, and customers. This is a hands-on role for someone with excellent taste, operational discipline, and the energy to run an ambitious international calendar. ## What You’ll Do - Own the global events calendar. Decide where we show up, what we host, and how each event supports our target accounts and markets. Manage overlapping schedules, budgets, and deadlines across regions. - Create experiences worth attending. Develop executive dinners, customer gatherings, roadshows, conference activations, and distinctive experiences that give people a compelling reason to join us. - Get the right people in the room. Partner with sales on account lists, personal invitations, outreach, and meeting bookings. Own registration and attendance. - Set the quality bar. Make thoughtful choices about venues, food, programming, design, and hospitality. Carry that standard through invitations, arrival, introductions, and departure. - Make customers central to the experience. Bring customers and prospects together for honest conversations. Prepare customer speakers and create space for people to learn from one another. - Run production from start to finish. Source venues, negotiate vendor agreements, manage agencies and local crews, coordinate shipping and travel, and own on-site execution. - Prepare for everything. Build detailed event schedules, brief every team member, rehearse presentations and demos, and have workable backup plans. Stay calm and make decisions when circumstances change. - Turn events into business. Agree on goals and follow-up owners before each event. Track target-account attendance, qualified meetings, opportunities created, deal progression, and spend. - Build a program that scales. Create repeatable formats, reliable vendor relationships, and clear operating processes. Review every event and use what you learn to improve the next one. - Extend the impact. Work with marketing to turn event conversations, customer stories, and approved photography and video into content that keeps reaching people afterward. ## Who You Are - You’ve owned the work. You have 4+ years in B2B events field marketing, or experiential marketing specifically in a SaaS company, with examples of programs you personally delivered. - You have excellent taste. You can create an experience that feels distinctive and appropriate for a senior audience. - You’re exceptionally organized. You can manage dozens of moving parts across multiple events without losing details or deadlines. - You’re commercially minded. You understand how events build relationships and help enterprise sales teams win business. - You’re a natural host. You notice who needs an introduction, who has been left out, and what would make a guest feel welcome. - You’re resourceful and decisive. You negotiate well, hold vendors accountable, and solve problems quickly. - You take full ownership. You can build the plan, rally the team, and stay through the final breakdown. - You enjoy being in the field. You’re comfortable with frequent domestic and international travel and evening or weekend work around events. Experience delivering international events, working with executive audiences, or building an events program at a growing technology company is especially valuable. ## Why Join Kastle - Build Kastle’s global events and experiences program from an early stage. - Work directly with founders and leaders shaping the future of financial services. - Have meaningful creative ownership and clear responsibility for results. - Work with some of the most talented people on the planet. Benefits include medical, dental, and vision insurance, a 401(k) plan, health and wellness membership support, company meals, and team offsites. At Kastle, we’re building at the edge of AI - fast, focused, and with real ownership. Sprints and major launches move quickly, and we look for people who are energized by that pace. Our team typically works around 60 hours per week, beginning at 8:00 AM, with five days spent collaborating in person at our San Francisco office. ## About Kastle ## Core Business - **Primary industry**: Consumer lending / Mortgage servicing technology (Fintech) - **Target customers**: FDIC-insured banks, independent mortgage banks (IMBs), and large consumer lenders (B2B, Enterprise) - **Mission or purpose statement**: To help traditional financial services companies better interface with their customers by automating high-volume phone calls with compliant AI agents. ## Products & Services - **Avery (Servicing Agent)**: AI voice agent that handles borrower inquiries, payment collection, escrow questions, and loss mitigation. Integrates with ICE’s MSP system. - **Collections Agent**: Automates payment reminders, engages delinquent borrowers early, and recovers past-due accounts. - **Compliance Agent**: Monitors and scores every interaction against regulations (FDCPA, TILA, UDAAP, RESPA, TCPA) for 100% QA coverage. - **Loan Officer Assistant**: Qualifies new loan inquiries and automates pre-qualification calls. - **Sentinel (QA & Compliance Agent)**: Real-time monitoring and automated scorecards for borrower calls and servicing documentation. - **Agent Builder**: Allows lenders to turn SOPs into AI agents using natural language, with no-code configuration. - **Platform features**: Omnichannel support (voice, SMS, email, chat), simulation testing, transparent observability, and integration with existing contact center, payment processor, and LMS systems. ## Market Standing - **Valuation**: Not disclosed (private startup) - **Key Metric**: Total funding of $510,000 (Pre-seed round led by Y Combinator, June 2024) - **Notable Investors/Partners**: Y Combinator (lead), ICE Mortgage Technology (integration partner) - **Growth Signals**: - Headcount: 10 employees (+66.7% YoY) - Won LendingTree’s 2024 Innovation Challenge (Nov 2024) - Featured in a16z’s February 2025 fintech newsletter on voice AI - Integration with ICE’s MSP servicing system (April 2026) - Most deployed AI voice agents in the mortgage industry (per website) - Active job postings: 8 positions, with 300% yearly increase in listings ## Competitive Advantages - **Purpose-built for compliance**: Pre-trained on key lending regulations (FDCPA, TILA, UDAAP, RESPA, TCPA) with a proprietary Compliance Engine. - **Enterprise-grade integrations**: Direct connectivity with ICE’s MSP (the dominant mortgage servicing system) and other core systems. - **Fast time to value**: Go-live in days with out-of-the-box agents that map to existing workflows. - **Transparent AI**: All responses are fully explainable with built-in reasoning, enabling audit-ready operations. - **Battle-tested track record**: Claims to have the most deployed AI voice agents in the mortgage industry, with proven metrics (70% lower cost per call, 40% lower handle time, 90%+ CSAT). ## Strategic Focus - Deepening integrations with core mortgage systems (e.g., MSP) to reduce friction for large lenders. - Scaling the AI agent workforce across the full lending lifecycle (origination, servicing, collections, compliance). - Expanding from voice to true omnichannel (SMS, email, chat) and adding more pre-built agent types. - Growing the enterprise customer base among FDIC-insured banks and IMBs. ## Why Work Here - **Culture**: Early-stage YC startup with a small, high-agency team (10 people). Founders have strong product/engineering backgrounds (Redfin, Verkada). Emphasis on building mission-critical AI for a regulated industry. - **Work policy**: Based in San Francisco (185 Channel Street). Likely in-office given the early stage and need for close collaboration. - **Notable perks/engineering culture**: Opportunity to work on proprietary inference technology, compliance engine, and real-time AI systems. Roles span applied AI, forward deployment, and product management. High ownership and impact from day one. - **Growth trajectory**: Rapid headcount growth (66% YoY), multiple open roles, and strong market traction suggest significant career growth potential. ## Sources 1. [kastle.ai](https://www.kastle.ai/) 2. [ycombinator.com](https://www.ycombinator.com/companies/kastle) 3. [linkedin.com](https://www.linkedin.com/company/kastleai) 4. [cbinsights.com](https://www.cbinsights.com/company/kastle) 5. [ycombinator.com/jobs](https://www.ycombinator.com/companies/kastle/jobs) ## Other roles at Kastle - [Head of Deployments](https://feeny.ai/job/head-of-deployments-kastle-san-francisco-qsqktm4by3pr) — San Francisco, CA - [Compliance and Legal Counsel](https://feeny.ai/job/compliance-and-legal-counsel-kastle-san-francisco-0fnj3mh2cqsx) — San Francisco, CA - [Enterprise Account Manager](https://feeny.ai/job/enterprise-account-manager-kastle-san-francisco-ttmpyhtae8td) — San Francisco, CA - [Head of Talent](https://feeny.ai/job/head-of-talent-kastle-san-francisco-h30jjdk60fjb) — San Francisco, CA - [GTM Recruiter](https://feeny.ai/job/gtm-recruiter-kastle-san-francisco-vchzn0vqtvy5) — San Francisco, CA - [Founding Growth Lead](https://feeny.ai/job/founding-growth-lead-kastle-san-francisco-x71qwr2s6j58) — San Francisco, CA - [Head of Sales](https://feeny.ai/job/head-of-sales-kastle-san-francisco-d0xkyqh7a74w) — San Francisco, CA - [Senior Product Manager](https://feeny.ai/job/senior-product-manager-kastle-san-francisco-w8f083jn8y91) — San Francisco, CA - [AI Deployments Lead](https://feeny.ai/job/ai-deployments-lead-kastle-san-francisco-dk0d9gy0kw3b) — San Francisco, CA - [Founder's Office](https://feeny.ai/job/founder-s-office-kastle-san-francisco-cfysxyhxtfnp) — San Francisco, CA