--- title: 'Executive Assistant at ASAPP' canonical: 'https://feeny.ai/job/executive-assistant-asapp-new-york-sfpap1sq4c7e' type: 'job' last_seen: '2026-09-13' --- # Executive Assistant at ASAPP - **Company:** ASAPP - **Location:** New York, NY - **Compensation:** $90k–$120k - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-09-09 - **Last confirmed live:** 2026-09-13 - **Apply:** https://jobs.lever.co/asapp-2/670db70e-20c5-4934-876b-0c8f873bfc2b ## Job description At ASAPP, our mission is simple: deliver the best AI-powered customer experience—faster than anyone else. To achieve that, we’re guided by principles that shape how we think, build, and execute. We value customer obsession, purposeful speed, ownership, and a relentless focus on outcomes. We work in tight, skilled teams, prioritize clarity over complexity, and continuously evolve through curiosity, data, and craftsmanship. We are a team of problem solvers who thrive in fast-paced environments, love collaborating with great talent, and approach every day like it’s Day 1. We're a globally diverse team with hubs in New York City, Mountain View, Latin America, and India—embracing both hybrid and remote work to bring the best minds together, wherever they are. If you're driven by continuous learning, rapid pivots, and the challenges of building in a high-growth startup, we’d love to talk. This is more than a job—it’s a journey. We are currently in search of an Executive Assistant based in Mountain View to primarily support our CEO, as well as select members of the leadership team. This role will also help create and maintain a great day-to-day experience for our MV employees by providing operational support and contributing to an inclusive and safe workplace environment. ## What you'll do - Executive Assistance - Own calendar management to ensure a productive workflow of the day's activities for leadership members - Extensive scheduling (via Google Calendar), monitoring, and prioritizing of the day-to-day incoming communications - Coordinate internal and external meetings, logistics, agendas, and communications - Handle all travel arrangements including flights, hotels, ground transportation, etc - Provide expense support (via Ramp) What you'll do - General Office Support & HR Support - Greet and assist employees, candidates, and visitors to the NYC office - Serve as a point of contact for vendors (food/beverage, repairs) on daily office maintenance and events. Keep the office stocked with food, snacks, and pantry essentials - Help coordinate new-hire onboarding scheduling, first-day setup, and making sure new employees feel welcome from day one - Support planning and execution of team events and offsites. - Assist with day-to-day benefits administration and serve as a friendly first point of contact for employee questions - Help maintain office traditions and programs (happy hours, celebrations, milestones, recognition, etc.) ## What you'll need - At least two years of experience as an Executive Assistant in a fast-paced environment, supporting a senior executive - Heavy calendar, travel, and meeting planning experience - Proven ability to successfully balance and prioritize multiple tasks and projects simultaneously - Ability to anticipate the needs of leadership members before and during each workday - Excellent judgment while handling highly confidential information - Excellent written and verbal communication skills - Strong emotional intelligence, self awareness and professional maturity - Excellent Mac skills - Experience with Google Calendar and Google Meet video conferencing - Experience organizing company events (preferred, not required) ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at careers@asapp.com to obtain assistance. #LI-AG1 #LI-Onsite ## About ASAPP ## Company Overview - **One-liner**: ASAPP builds AI-native customer experience platforms that automate and augment human agents in large enterprise contact centers. - **Entity Type**: Private (venture-backed; total funding $380M across 6 rounds) - **Headquarters**: New York, New York, United States - **Founded**: 2015 (company timeline); LinkedIn lists 2014 - **Founders**: Gustavo (surname not publicly disclosed in available sources) ## Core Business - **Primary industries**: Customer service technology, enterprise AI, contact center software - **Target customers**: Large enterprises and contact centers (B2B) - **Mission / purpose**: To solve the toughest challenges in customer service with AI, turning the contact center into the foundation of the agentic enterprise. ## Products & Services - **GenerativeAgent®**: A fully capable AI customer service agent that listens, understands, and acts like a top‑tier human agent (launched May 2024). - **ASAPP CXP (Customer Experience Platform)**: Unites CX systems, data, and workflows in one place to serve customers intelligently (launched November 2025). - **AI-native asynchronous messaging platform**: Original product for digital-first customer conversations. - **Voice AI with speech recognition and automated summaries**: Reduces after‑call work. ## Market Standing - **Valuation / Market Cap**: Not publicly disclosed. - **Key Metric**: Annual revenue estimated at $82.3M (from LinkedIn company profile); total funding $380M. - **Notable Investors / Partners**: Not named in available sources; 6 funding rounds completed. - **Growth Signals**: Headcount of 217 (-0.2% YoY) per LinkedIn; 389 total employees per Built In. Launched two major new products in 2024‑2025 (GenerativeAgent and CXP). Offices in 4 countries and remote presence in Argentina/Uruguay. ## Competitive Advantages - Long‑running focus on AI for customer service (founded 2014/2015) with early breakthroughs in generative language models for agent assistance. - Deep R&D team that publishes foundational AI research and applies it to complex enterprise interactions. - Only company offering an “AI‑native” platform that unifies data, workflows, and AI agents with human‑in‑the‑loop governance. ## Strategic Focus - Expanding from AI agent assistance to full AI‑powered customer service agents (GenerativeAgent). - Platform consolidation via ASAPP CXP to replace fragmented legacy contact center systems. - Serving the world’s largest and most demanding contact centers. ## Why Work Here - **Culture values**: Customer Driven, Grit, Excellence, Teamwork, Speed, Ownership. - **Work alongside** world‑class researchers, engineers, and operators pushing the boundaries of applied AI. - **Work environment**: Hybrid/remote options; offices in New York, Mountain View, Buenos Aires, Chennai, Bangalore; remote positions in Argentina, Uruguay, and US. - **Perks**: - Full health coverage (medical, vision, dental) for employee and family, plus monthly gym reimbursement. - Daily catered meals or food stipends in offices. - 401(k) with company matching (US employees). - Comprehensive maternity, paternity, and family leave. - Generous vacation policy. - Learning & development programs. ## Sources 1. [ASAPP Company Page](https://www.asapp.com/company) 2. [ASAPP Careers Page](https://www.asapp.com/careers) 3. [ASAPP Open Positions (Lever)](https://jobs.lever.co/asapp-2) 4. [LinkedIn Company Profile](https://www.linkedin.com/company/asappco) 5. 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