--- title: 'Executive Assistant, Founders Office at Solace' canonical: 'https://feeny.ai/job/executive-assistant-founders-office-solace-united-states-5hcp8j6t4e0e' type: 'job' last_seen: '2026-09-07' --- # Executive Assistant, Founders Office at Solace - **Company:** Solace - **Location:** United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-09-02 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.ashbyhq.com/solace/cbe6773c-383a-436f-9a24-0bdc3b0f51e9 ## Job description ## ABOUT SOLACE Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes. We're a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our U.S. based team is lean, mission-driven, and growing quickly. Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way. Read more in our Bloomberg funding announcement here https://www.bloomberg.com/news/articles/2026-02-10/vcs-give-solace-health-1-billion-valuation-for-patient-advocacy-tech?accessToken=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzb3VyY2UiOiJTdWJzY3JpYmVyR2lmdGVkQXJ0aWNsZSIsImlhdCI6MTc3MDczMDg4MywiZXhwIjoxNzcxMzM1NjgzLCJhcnRpY2xlSWQiOiJUQThVUzhLR0NURzEwMCIsImJjb25uZWN0SWQiOiJBRDYxODI0MTc0ODM0MTk0QTRENUZFNzkwMzNGMDJGNSJ9.TE2pFUAOQAPMUXFlzoQ7zeJvctq7cSibbZqtIwhW-2U&leadSource=uverify+wall. ## ABOUT THE ROLE We’re looking for an Executive Assistant to provide dedicated support to our Founder’s Office, including both of our Co-Founders and C-suite leaders. This role is a strategic partner responsible for enabling executives to operate efficiently, stay focused on high-impact priorities, and maintain strong operational cadence across the organization. You’ll manage complex calendars, meetings, communication flow, travel, and executive coordination, while also supporting cross-functional initiatives, high-impact business functions, and occasional personal matters that enable our executives to operate at their best. The ideal candidate brings exceptional judgment, attention to detail, and the ability to anticipate needs before they arise. This is a high-trust, high-visibility role that is foundational to Solace’s ability to scale. ## WHAT YOU’LL DO - Own complex, multi-time-zone calendar management, prioritizing meetings based on urgency, impact, and strategic value. - Protect executive time by triaging inbound requests, managing hold blocks, and proactively resolving scheduling conflicts. - Support the planning and execution of leadership meetings, team offsites, and large-scale company events. - Act as a proxy in meetings when needed, capturing detailed notes, clarifying decisions, and driving follow-through on action items. - Draft, edit, and send communications on behalf of executives with professionalism, clarity, and strong executive presence. - Serve as a primary point of contact between executives and internal leaders, external partners, vendors, and stakeholders. - Digest, summarize, and escalate key information, updates, risks, or insights while maintaining strict confidentiality. - Support leadership operating cadence (staff meetings, business reviews, planning sessions, offsites) by owning agendas, note-taking, action tracking, and follow-through. - Build and continuously improve systems, templates, and processes that enhance executive productivity and organizational effectiveness. - Manage end-to-end travel logistics, itineraries, reservations, and expense reporting with meticulous attention to detail. - Ensure seamless operational execution during high-volume periods, travel, or periods of rapid change. ## WHAT WE’RE LOOKING FOR - 5+ years of experience supporting senior executives, preferably at the VP or C-suite level in a high-growth, fast-paced environment. - Experience working in a legal environment, such as a law firm. - Exceptional calendar management, prioritization, and organizational skills. - Strong written and verbal communication skills, with the ability to draft clear, concise executive-level messaging. - Demonstrated judgment, professionalism, and ability to handle highly confidential information. - Excellent project management skills with a strong bias toward execution and follow-through. - Ability to anticipate needs, solve problems independently, and stay ahead of deadlines. - Comfort operating in a dynamic, sometimes ambiguous environment while maintaining calm and clarity. - High EQ and ability to navigate cross-functional relationships with empathy, tact, and confidence. - Background in startups, healthcare, technology, legal, or complex operational environments. Applicants must be based in the United States. Up for the Challenge? We look forward to meeting you. Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com http://ashbyhq.com. Report suspicious activity to recruiting@solace.health or advocate@solace.health. ## About Solace ## Company Overview - **One-liner**: Solace is a healthcare advocacy platform that connects patients with dedicated, experienced healthcare advocates (nurses and care specialists) who navigate the complex U.S. healthcare system on their behalf, covered by insurance. - **Entity Type**: Private (Series C) - **Headquarters**: Redwood City, California, United States (also listed with an Austin, Texas address) - **Founded**: 2022 - **Founders**: Jeremy Gurewitz (CEO) & Sara Sargent (CPO) ## Core Business - **Primary industry**: Healthcare advocacy, care navigation, patient support services - **Target customers**: B2C (patients and families with complex or chronic health needs) / B2B (health plans, employers, and organizations like The American Legion) / Enterprise - **Mission**: To empower patients, improve outcomes, and restore the promise of the U.S. healthcare system. ## Products & Services - **Solace Advocacy Platform (Core Service)**: A service that pairs patients with a dedicated healthcare advocate—a registered nurse or care specialist with an average of 16+ years of experience. The advocate helps navigate diagnoses, coordinate care, understand insurance benefits (Medicare, commercial insurance), find specialists, schedule appointments, and manage continuity of care across different providers and systems (VA, private, Medicare). This service is covered by insurance (including UnitedHealthcare, Aetna, BCBS, Cigna) for eligible members. - **American Legion Partnership**: A specialized program offering dedicated healthcare advocacy to veterans and their families, helping them navigate both VA and private healthcare systems. ## Market Standing - **Valuation/Market Cap**: $1 Billion (as of February 2026, per reports from their Series C raise) [cbinsights.com] - **Key Metric**: Total Funding of $204M raised to date. - **Notable Investors/Partners**: - **Lead Investors (latest round)**: IVP (Series C lead) [linkedin.com] - **Other Investors**: Menlo Ventures (Series B lead), Inspired Capital Partners (Series A lead), Torch Capital, SignalFire, RiverPark Ventures [cbinsights.com] - **Key Partner**: The American Legion (nation's largest veterans service organization) [businesswire.com] - **Growth Signals**: - **Valuation**: Reached $1B valuation in early 2026, just 4 years after founding. [cbinsights.com] - **Funding**: Raised $130M Series C in Feb 2026, following a $60M Series B in May 2025. [linkedin.com] - **Headcount**: 562 employees as of mid-2026, with a yearly growth rate of +402.6%. [linkedin.com] - **LinkedIn Growth**: 24,608 followers, with a yearly growth of +265.7%. [linkedin.com] - **Recognition**: Named to Jeffrey Bussgang's 2026 "Rocket Ship Startup List" of 35 Supernova companies out of 900 evaluated. [linkedin.com] - **New Markets**: Expanded services to commercially insured patients (Feb 2026). [cbinsights.com] ## Competitive Advantages - **Insurance Coverage Model**: Unlike many advocacy services that are paid out-of-pocket, Solace is covered by major insurance plans (UnitedHealthcare, Aetna, BCBS, Cigna), removing the cost barrier for patients. - **High-Touch, Longitudinal Care**: Each patient is paired with a single, dedicated advocate for the entire care journey, providing continuity. Advocates are highly experienced (avg. 16+ years). - **Deep Veteran Focus**: A exclusive partnership with The American Legion gives them a unique and powerful distribution channel and brand credibility in the massive veterans' healthcare market. - **Strong Traction & Funding**: Achieving unicorn status ($1B valuation) in just 4 years signals strong investor confidence and business model validation. ## Strategic Focus - **Scale the Advocate Network**: Hiring heavily for clinical roles (Lead Advocate, Associate Researcher) to meet growing demand. - **Deepen Insurance Partnerships**: Expanding coverage to more commercial and government insurance plans to reach a wider patient base. - **Expand Veteran Programs**: Capitalizing on the American Legion partnership to become the leading patient advocacy solution for veterans. - **Data & Technology Investment**: Hiring data analytics leads and impact researchers, suggesting a focus on measuring outcomes and using data to improve the platform and the care experience. ## Why Work Here - **Mission-Driven Work**: Employees are motivated by a clear, tangible social impact—solving real suffering within a broken healthcare system. The company culture is described as one where the problem is "real, and so are the people living it." - **Fully Remote & Anti-Meeting Culture**: The company is a "productive, fully-remote team" with a strong "anti-meeting culture" that values asynchronous work and quality conversations. [solace.health] - **High-Growth Environment**: With 562 employees and a 402% yearly headcount growth rate, this is an extremely fast-scaling startup. This offers significant career advancement opportunities but also requires adaptability and a bias for action. - **Culture of Feedback & Excellence**: The company values "feedback as a gift" and has a "bias toward action," emphasizing learning from mistakes while holding a high standard for performance. - **Vibrant Work Environment**: High employee rating on LinkedIn (4.5/5.0) with strong marks for Work-Life (4.2) and Compensation (4.3). [linkedin.com] - **Culture of Beauty**: The company believes in "functional beauty" in all they build, from design to code, fostering a culture of quality and delight. ## Sources 1. [Solace Careers Page](https://www.solace.health/careers) 2. [Solace Website](https://www.solace.health/) 3. [Solace LinkedIn Page](https://www.linkedin.com/company/find-solace) 4. [CBInsights - Solace Company Profile](https://www.cbinsights.com/company/solace-2) 5. [BusinessWire - American Legion Partnership](https://www.businesswire.com) (Source for business wire data) ## Other roles at Solace - [Product Operator](https://feeny.ai/job/product-operator-solace-united-states-qxxpqarenf66) — United States - [Clinical Operations Associate I (College Grad 2027)](https://feeny.ai/job/clinical-operations-associate-i-college-grad-2027-solace-boston-b3y1gfj3spch) — Boston, MA - [Clinical Strategy and Operations Lead (MBA Grad 2027)](https://feeny.ai/job/clinical-strategy-and-operations-lead-mba-grad-2027-solace-boston-9kqhxzpkkegj) — Boston, MA - [Associate Data Scientist (College Grad 2027)](https://feeny.ai/job/associate-data-scientist-college-grad-2027-solace-redwood-city-hhgyahv2vd2y) — Redwood City, CA - [Senior Associate Product Manager (MBA Grad 2027)](https://feeny.ai/job/senior-associate-product-manager-mba-grad-2027-solace-redwood-city-bmath92est3e) — Redwood City, CA - [Associate Marketing Designer (College Grad 2027)](https://feeny.ai/job/associate-marketing-designer-college-grad-2027-solace-redwood-city-9330fbf459mw) — Redwood City, CA - [Associate Product Designer (College Grad 2027)](https://feeny.ai/job/associate-product-designer-college-grad-2027-solace-redwood-city-txnx20mw57df) — Redwood City, CA - [Associate Video Editor (College Grad 2027)](https://feeny.ai/job/associate-video-editor-college-grad-2027-solace-redwood-city-vq6ackb7d2en) — Redwood City, CA - [Associate Product Engineer (College Grad 2027)](https://feeny.ai/job/associate-product-engineer-college-grad-2027-solace-redwood-city-gn79awz2ckye) — Redwood City, CA - [Brand Marketing Associate (College Grad 2027)](https://feeny.ai/job/brand-marketing-associate-college-grad-2027-solace-redwood-city-fa9pr8f39qh1) — Redwood City, CA