--- title: 'Executive Assistant & Office Manager at Enterpret' canonical: 'https://feeny.ai/job/executive-assistant-office-manager-enterpret-new-york-mm3tpxp5dz3c' type: 'job' last_seen: '2026-09-04' --- # Executive Assistant & Office Manager at Enterpret - **Company:** Enterpret - **Location:** New York, NY - **Work type:** hybrid - **Posted:** 2026-08-04 - **Last confirmed live:** 2026-09-04 - **Apply:** https://job-boards.greenhouse.io/enterpret/jobs/7825608003 ## Job description ## About Enterpret As the world moves to AI native applications, one element matters more than anything: the data. At Enterpret, we are unlocking the most impactful dataset for businesses, customer feedback. We centralize feedback across every source, like Twitter, Salesforce, Zendesk, Slack, Intercom, community forums, surveys, and Gong calls, into a single knowledge graph. On top of it we build an adaptive taxonomy for each customer and an agent platform that lets teams query, monitor, and act on customer intelligence wherever they work, whether that's inside Enterpret, in Slack, or in their own AI tools through our MCP server. Our customers include companies like Canva, Notion, WisprFlow, ElevenLabs, OpenRouter, Western Union, and several other Product Led Growth decacorns and F500 companies. ## What You'll Do - Partner directly with our CEO as the primary point of leverage on his time — own his calendar, inbox triage, travel, and meeting prep so his focus stays on the highest-priority and most urgent work. - Run the day-to-day of our New York office — manage vendors, supplies, facilities, and building relationships so the space is welcoming, well-stocked, and somewhere the team genuinely wants to be. - Plan and execute in-office events, team gatherings, and offsites that keep the office vibe strong and make NYC a great place to work from. - Own People Operations logistics end-to-end: onboarding new hires, offboarding departures, provisioning and collecting devices, and keeping our people systems accurate and running smoothly. - Collaborate cross-functionally with Finance, People, and the founding team on expense tracking, budgets, and the operational systems that keep the company moving. - Build and improve the administrative systems and processes that scale with us — anticipating needs and solving problems before they surface. - Handle sensitive information and communications with discretion, professionalism, and sound judgment. What It Takes - 5+ years in a blended executive assistant, office management, or operations role, ideally at a fast-paced startup or tech company. - 3+ years supporting a founder or senior executive where you've owned their time end-to-end and been trusted with high-stakes, confidential work. - A track record of running office operations, vendor relationships, and events — you make order out of chaos and take pride in a well-run space. - Hands-on experience with People Ops fundamentals: onboarding, offboarding, device lifecycle, and HRIS hygiene. - Fluency across the modern operating stack — Google Workspace, Slack, Notion, and common expense, travel, and calendar tools — and comfort adopting AI tools to move faster. - A track record of mentoring, partnering, and collaborating across teams, with the judgment to represent the CEO and the company professionally. - Comfort operating in ambiguity — you can context-switch quickly, reprioritize on the fly, and stay calm when plans change. Why Enterpret? - High Impact: Directly multiply the time and focus of Enterpret's CEO and keep our New York office running at its best — your work compounds across the entire company. - Ownership: End-to-end responsibility for the CEO's time, the office, and the operations you run. - Complex Challenges: Juggle competing priorities across executive support, office management, and people operations — no two days look the same. - Growth: Learn and grow with a high-caliber team, with room to expand into people operations, business operations, or chief-of-staff-style work over time. - Culture: Open, collaborative, and values-driven environment with autonomy. - Benefits: Competitive salary, equity, hybrid work setup, premium healthcare, and more. ## What We Value At Enterpret, we operate with a deep sense of ownership — we play for the team and do what it takes to win together. We care personally for our teammates while pushing each other with honest, actionable feedback. Above all, we approach everything with humility and a drive to keep learning and getting better. ## Equal Opportunities We are an equal opportunity employer. We ensure that none of our employees or prospective employees receives less favourable treatment as a result of age, sex, disability, marital status, colour, race, religion or ethnic origin. Equally we aim to ensure that no such employee is disadvantaged by terms and conditions of employment which cannot be justified. ## About Enterpret ## Company Overview - **One-liner**: Enterpret provides an AI-powered customer intelligence platform that connects support, sales, and market signals into structured context for teams and AI workflows to drive retention and revenue. - **Entity Type**: Private (Series A – $20.8M raised in December 2024) - **Headquarters**: San Francisco, California, United States - **Founded**: 2020 - **Founders**: Arnav S. (Co-founder & CTO) ## Core Business - **Primary industry**: Customer Intelligence / AI-powered analytics - **Target customers**: B2B – product, customer experience, support, operations, and go-to-market teams at high-velocity product organizations (e.g., Notion, Perplexity, Strava) - **Mission or purpose**: Help companies build better products by uncovering insights from customer feedback, and create a world where every customer voice matters. ## Products & Services - **[Customer Intelligence Platform](https://www.enterpret.com/)**: A full-stack SaaS platform that ingests and structures feedback from support tickets, sales calls, surveys, reviews, social conversations, community discussions, CRM data, and product usage signals. Features include Adaptive Taxonomy, Context Graph, Support Intelligence, Sales Intelligence, and Market Intelligence. - **[Enterpret MCP](https://www.enterpret.com/)**: Model Context Protocol (MCP) integrations allowing teams to query and act on customer context from AI tools like Claude and ChatGPT, and create tickets, alerts, and workflows directly from findings. - **Integrations**: Native connections to Slack, Jira, Linear, Salesforce, and other internal tools; also supports AI workflow triggers and automation. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Total funding raised – **$25.1M** (Seed $4.3M in March 2022, led by Kleiner Perkins; Series A $20.8M in December 2024, led by Canaan Partners) - **Notable Investors/Partners**: Canaan Partners (lead Series A), Kleiner Perkins, Sequoia Capital; customers include Notion, Perplexity, Strava, The Farmer’s Dog, Loom, Cameo. - **Growth Signals**: Headcount grew 28.6% YoY to 63 employees; active hiring across engineering and GTM roles; strong brand adoption among high-profile product teams. ## Competitive Advantages - **Adaptive Taxonomy**: Feedback categories evolve with product language, so insights remain consistent over time without manual re-tagging. - **Context Graph**: Every signal is tied to customer segments, LTV, lifecycle stage, usage area, and business outcomes (churn, NPS, CSAT, expansion). - **Outcome Measurement**: Tracks whether product decisions actually worked (e.g., reduction in ticket volume, improvement in sentiment, changes in retention) – closing the feedback loop. - **AI-First Integration**: Deep compatibility with MCP and major AI tools (Claude, ChatGPT) enables teams to embed customer intelligence directly into existing workflows and agent systems. ## Strategic Focus - Expand "customer intelligence infrastructure" to power AI workflows and agents across enterprises. - Continue deepening integrations with productivity and CRM platforms (Jira, Linear, Slack, Salesforce). - Scale go-to-market with dedicated commercial and enterprise account executives (hiring in NYC). - Enhance the platform’s ability to measure revenue impact of product decisions (churn prevention, expansion attribution). ## Why Work Here - **Culture**: Values-driven environment emphasizing ownership, direct feedback, humble growth mindset, solving customer pain, and fast-paced yet detail-oriented execution. - **Work Policy**: Hybrid/office options – headquarters in San Francisco, offices in New York City (hybrid) and Bengaluru, India (in-office). Some roles (e.g., Enterprise Account Executive) offer remote/hybrid flexibility. - **Engineering & Perks**: Tackle complex challenges in NLP, serverless computing, and frontend analytics. Backed by top-tier VCs (Kleiner Perkins, Sequoia, Canaan). Opportunities to see direct impact on customer churn, retention, and roadmap decisions. Small, tight-knit team with strong alumni backgrounds from Google, Amazon, Uber, Rubrik, and Scale AI. ## Sources 1. [enterpret.com](https://www.enterpret.com/careers) – Careers page 2. [enterpret.com](https://www.enterpret.com/) – Main product page 3. [boards.greenhouse.io](https://boards.greenhouse.io/enterpret) – Job listings 4. [linkedin.com](https://www.linkedin.com/company/enterpret) – Company LinkedIn profile 5. [builtin.com](https://builtin.com/company/enterpret) – Company profile on Built In ## Other roles at Enterpret - [Forward Deployed Engineering Lead](https://feeny.ai/job/forward-deployed-engineering-lead-enterpret-new-york-hep0rm6psbe3) — New York, NY - [Member of Technical Staff, Platform](https://feeny.ai/job/member-of-technical-staff-platform-enterpret-bengaluru-v36kpxexksnm) — Bengaluru, India - [Staff Software Engineer, Platform](https://feeny.ai/job/staff-software-engineer-platform-enterpret-bengaluru-fwp9tbh5b1t7) — Bengaluru, India - [Member of Technical Staff, Core Product](https://feeny.ai/job/member-of-technical-staff-core-product-enterpret-bengaluru-dvbtdv05frfg) — Bengaluru, India - [Senior Product Manager, Integration Ecosystem](https://feeny.ai/job/senior-product-manager-integration-ecosystem-enterpret-bengaluru-e6ahxw3rg70d) — Bengaluru, India - [Strategic Account Director](https://feeny.ai/job/strategic-account-director-enterpret-new-york-bf42350m8yvv) — New York, NY - [Strategic Customer Success Manager](https://feeny.ai/job/strategic-customer-success-manager-enterpret-new-york-jm35m5v4fkdq) — New York, NY - [Business Development Representative](https://feeny.ai/job/business-development-representative-enterpret-new-york-14z7j1qy3747) — New York, NY - [Business Development Representative](https://feeny.ai/job/business-development-representative-enterpret-bengaluru-kdrdnny6wk6j) — Bengaluru, India - [Principal Engineer, Core Product](https://feeny.ai/job/principal-engineer-core-product-enterpret-bengaluru-02rk5wd2ywgz) — Bengaluru, India