---
title: 'Executive Assistant - Operations Manager Trainee at Assist World'
canonical: 'https://feeny.ai/job/executive-assistant-operations-manager-trainee-assist-world-south-africa-8dt33d5qg0z4'
type: 'job'
last_seen: '2026-09-07'
---

# Executive Assistant - Operations Manager Trainee at Assist World

- **Company:** Assist World
- **Location:** South Africa
- **Work type:** remote
- **Posted:** 2026-09-02
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/assist-world/797fac47-0fe3-4055-939b-21a502069baf

## Job description

We are looking for an experienced Executive Assistant to work closely with the founder of a successful and growing business.

This is not a traditional EA role focused purely on diary management and basic administration. The right person will become closely involved in the day-to-day running of the business, learn how everything works, take ownership of operational responsibilities and, over time, develop into an Operations Manager.

The immediate objective is to take a significant amount of operational work away from the founder so they can spend more time on clients, business development and strategic growth.

Over the first 4–6 months, you will work closely with the founder to understand the business, take over recurring responsibilities, document processes and identify areas where the business can operate more efficiently.

As your knowledge and responsibility increases, the role will develop towards managing processes, people and day-to-day operations.

## Key Responsibilities

Executive Support

- Manage the founder's inbox and day-to-day correspondence
- Handle routine client communications and follow-ups
- Manage calendars, meetings and appointments
- Prepare information and documentation ahead of meetings
- Keep track of outstanding actions and make sure nothing falls through the cracks
- Follow up with clients, suppliers and team members as required
- Take ownership of recurring administrative responsibilities

Business Administration

- Keep business administration organised and up to date
- Monitor outstanding tasks, deadlines and commitments
- Ensure documents are prepared, sent and filed correctly
- Maintain internal records and systems
- Coordinate information between the founder, clients and contractors
- Identify administrative bottlenecks and deal with them before they become problems
- Establish and maintain simple, effective processes

Operations

As you become familiar with the business, you will gradually take on greater operational responsibility, including:

- Documenting existing processes and creating SOPs
- Reviewing how work is currently being completed and identifying improvements
- Managing recurring operational tasks without founder involvement
- Coordinating contractors and team members
- Monitoring deadlines and deliverables
- Helping manage workloads and priorities
- Maintaining accountability across the team
- Identifying issues and bringing solutions rather than simply reporting problems
- Taking responsibility for keeping the business running smoothly day to day

Progression to Operations Manager

The long-term intention is for this position to develop into an Operations Manager role.

The successful candidate will gradually move from completing tasks personally to managing the systems and people responsible for completing them.

This may include:

- Managing day-to-day operations
- Overseeing contractors and team members
- Implementing and improving SOPs
- Managing workflows and internal systems
- Monitoring performance and deadlines
- Supporting recruitment and onboarding
- Identifying operational inefficiencies
- Taking responsibility for projects from start to finish
- Becoming the main operational point of contact for the founder

## What We're Looking For

We are looking for an experienced EA or senior administrative professional who wants more responsibility than a traditional assistant position provides.

You should have:

- Previous experience as an Executive Assistant, Senior Administrator, Operations Assistant or similar
- Experience supporting a business owner, executive or senior leader
- Excellent written and spoken English
- Strong organisational and time-management skills
- Excellent attention to detail
- Confidence managing multiple priorities
- Strong communication skills
- Good judgement and discretion
- Experience working with a range of online business systems
- The ability to learn a business quickly and understand how its different parts fit together

Experience with operations, project management, process improvement or team coordination would be highly desirable.

Personality & Working Style

This role will suit someone who naturally takes ownership.

We are not looking for someone who waits for a list of instructions each morning.

You should be comfortable looking at what needs to be done, prioritising it and getting on with it.

The ideal candidate will:

- Be proactive rather than reactive
- Spot problems before they reach the founder
- Follow things through to completion
- Be comfortable chasing people when necessary
- Take responsibility rather than passing problems upwards
- Ask questions when needed, but also be capable of finding answers independently
- Be commercially aware and interested in how a business operates
- Be comfortable with change and increasing responsibility
- Have the confidence to make sensible recommendations
- Take pride in keeping things organised and under control

A key test of suitability will be whether you can genuinely take work off the founder's plate, rather than creating another layer of management for them.

The First 4–6 Months

Initially, you will spend significant time working alongside the founder and learning the business.

The expectation is that you will progressively:

Learn → Take Ownership → Improve → Manage

You will first understand how the business works, then take over recurring responsibilities, document and improve the processes, and eventually begin managing those processes and the people involved in them.

The aim is for the founder to become increasingly removed from day-to-day administration and operations as your responsibility grows.

Why Join Assist World?

## 100% REMOTE

$50 birthday bonus

$200 testimonial bonus

## NO TRACKER. NO PROBLEM

## About Assist World

## Company Overview
- **One-liner**: Assist World is a virtual assistant staffing and outsourcing company that matches businesses with vetted remote talent across administrative, sales, customer service, and industry-specific roles.
- **Entity Type**: Private (Bootstrapped)
- **Headquarters**: Las Vegas, Nevada, United States
- **Founded**: 2022
- **Founders**: Cohen Chorabik (CEO & Co-Founder)

## Core Business
- **Primary industry**: Staffing and Recruiting / Virtual Assistant Services
- **Target customers**: B2B — small to medium-sized businesses, real estate firms, legal practices, healthcare providers, e-commerce brands, and growing companies seeking cost-effective, flexible remote support.
- **Mission or purpose statement**: To help businesses build and manage high-performing remote teams without the cost of traditional hiring, saving clients up to 50–70% compared to local hiring.

## Products & Services
- **Virtual Executive Assistant**: AI-powered administrative support including email and calendar management, scheduling, and research.
- **Virtual Administrative Assistant**: General administrative support, data entry, and office management.
- **Accounting Virtual Assistant**: Bookkeeping, payroll, tax support, and financial reporting (expertise in QBO, Ramp & Gust).
- **Customer Support Representative**: Multi-channel customer service, helpdesk management, and client communication.
- **Industry-Specific Assistants**: Specialized roles for Real Estate (lead generation, CRM, marketing), Legal (research, document review, contract management), Healthcare (medical administration), and E-commerce (product listings, SEO, customer service).
- **Social Media & Marketing Manager**: Content creation, audience engagement, ad campaign support, and brand growth.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Total Funding — Not disclosed (appears bootstrapped)
- **Notable Investors/Partners**: No major institutional investors identified; operates as a privately held, self-funded entity.
- **Growth Signals**:
  - Headcount grew **247.1% year-over-year** to 39 employees (as of 2026).
  - LinkedIn followers grew **122.2% year-over-year** to ~38,196.
  - Active job postings increased **100% quarter-over-quarter** and **33.3% year-over-year**.
  - Workforce distributed across 9 countries (South Africa, Philippines, United Kingdom, United States, Kenya, Ecuador, Colombia, Canada, Iran).
  - Claims a network of **5,000+ pre-vetted professionals** and a client base across multiple industries.

## Competitive Advantages
- **Cost efficiency**: Clients save 50–70% compared to local hiring, with flexible part-time or full-time engagements and no long-term lock-in contracts.
- **Speed of hiring**: Discovery call to candidate match within 24–48 hours; faster than traditional agencies.
- **Quality of talent**: Only the top 0.5% of applicants are accepted; rigorous vetting process with strong English fluency and timezone alignment.
- **Full-service support**: Dedicated account manager, management dashboard, and 100% satisfaction guarantee (rematch or refund).
- **Global talent pool**: Access to diverse, vetted professionals across time zones, enabling 24/7 coverage.

## Strategic Focus
- **Scale and diversify**: Expanding industry-specific verticals (real estate, legal, healthcare, e-commerce) to capture more niche demand.
- **Technology integration**: Leveraging AI-powered tools (e.g., for executive research and accounting) to enhance assistant productivity and client value.
- **Talent pipeline**: Continuously recruiting top-tier virtual assistants globally, with an emphasis on English fluency, reliability, and U.S. timezone compatibility.
- **Client retention**: Investing in account management and flexible staffing to reduce churn and build long-term partnerships.

## Why Work Here
- **100% remote work**: All roles are fully remote, offering maximum flexibility for global talent.
- **Performance-based compensation**: Pay structures reflect experience, skills, and impact, with biannual bonuses and monthly raffles.
- **Growth opportunities**: Work with high-caliber clients across industries; receive feedback and mentorship to develop professionally.
- **Supportive culture**: Emphasis on transparency, communication, and collaboration — "You’re never just a number."
- **Flexible scheduling**: Part-time (54%) and full-time (45%) options available; ability to align with client time zones (especially U.S. hours).
- **Ideal for**: Organized, proactive, detail-oriented individuals fluent in English, comfortable with Google Workspace, Zoom, Slack, and eager to deliver excellence.

## Sources
1. [assistworld.com](https://assistworld.com/)
2. [jobs.lever.co/assist-world](https://jobs.lever.co/assist-world)
3. [assistworld.com/careers](https://assistworld.com/careers/)
4. [linkedin.com/company/assistworld](https://www.linkedin.com/company/assistworld)
5. [tryremotely.com/company/assist-world](https://tryremotely.com/company/assist-world)

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