--- title: 'Executive Assistant to the CEO at Casap' canonical: 'https://feeny.ai/job/executive-assistant-to-the-ceo-casap-new-york-8c9haejzhpcq' type: 'job' last_seen: '2026-10-16' --- # Executive Assistant to the CEO at Casap - **Company:** Casap - **Location:** New York, NY - **Compensation:** $105k–$165k - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-14 - **Last confirmed live:** 2026-10-16 - **Apply:** https://jobs.gem.com/casap/am9icG9zdDrHZ79uYerd3a0VW_mYTDSl ## Job description Location(s) Princeton, NJ area (in-person support required) ## About the Role Casap is looking for an Executive Assistant to be a true partner to our CEO, Shanthi Shanmugam. You’ll run her calendar, inbox, travel, and priorities so she can focus on building the company. You’ll be her first point of contact for investors, board members, bank and fintech executives, candidates, and partners, and you’ll represent Casap with polish and discretion. You’ll be based near Princeton, NJ, because this role includes hands-on personal support alongside the business side. ## What You'll Do Calendar and Scheduling - Own Shanthi’s calendar end to end: protect time for her priorities and rebalance quickly when urgent customer, investor, or board meetings come up - Coordinate across time zones and calendars with candidates, search firms, our co-founder, and other leaders, keeping everyone informed when plans shift - Prepare her for each day with agendas, briefs, and context on who she’s meeting Communications and Stakeholder Relations - Manage Shanthi’s inbox and ghostwrite emails in her voice to investors, board members, candidates, and partners - Act as a trusted liaison for senior stakeholders, and build relationships with their assistants to make coordination easy - Coordinate board meetings and dinners, including venues and logistics Travel, Conferences, and Events - Book all travel and itineraries, and re-plan quickly when flights are canceled or plans change - Manage Shanthi’s conference schedules, triaging inbound meeting requests and partnering with Sales and Marketing on customer dinners and events Personal Support - Handle in-person errands and logistics, such as dry cleaning, returns, deliveries, and appointments - Manage personal scheduling, reservations, and household vendors around a heavy travel calendar Company and Team Support - Partner with Sales, Marketing, and People on anything that needs Shanthi’s time or input - Coordinate gifts and notes on her behalf, source vendors for swag and event supplies, and take on special projects that make the CEO’s office run better ## What You’ve Done - 4+ years supporting a C-level executive, ideally at a startup or high-growth company - Based in or near Princeton, NJ, with reliable transportation - Strong writer who’s comfortable writing in someone else’s voice, with excellent judgment and discretion - Highly organized, proactive, and calm under pressure, able to re-plan a full calendar on short notice - Comfortable with Google Workspace, Slack, and scheduling and travel tools - Available for occasional urgent needs outside normal hours, especially during travel and conferences ## About Casap ## Company Overview - **One-liner**: Casap builds AI agents that automate dispute resolution and fraud management for banks, credit unions, and fintechs. - **Entity Type**: Private (Series A) - **Headquarters**: San Francisco, California, United States (with offices in New York City and Paris) - **Founded**: 2023 - **Founders**: Shanthi Shanmugam (CEO) and Saisi Peter ## Core Business - **Primary industry**: Financial Technology (Fintech) / AI-Powered Dispute & Fraud Automation - **Target customers**: B2B — Banks, credit unions, and fintechs - **Mission statement**: "Reduce first-party fraud, automate disputes, protect the bottom line, and build consumer trust that lasts." ## Products & Services - **Casap Copilot & Collaboration Platform**: An AI-powered platform that fully automates disputes end-to-end. It uses agentic AI to handle claims processing, reduce first-party fraud losses, and ensure compliance with regulations like Reg E, Reg Z, and card-network rules. The platform is designed to automate up to 30% of dispute cases, cutting resolution times from months to days. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Total Funding**: $33.6M (across 4 rounds) - **Funding History**: - Pre-Seed (Feb 2024): $100K — led by Curql - Pre-Seed (Oct 2024): $1.5M — led by Primary Venture Partners - Seed (Oct 2024): $7.0M — led by Lightspeed Venture Partners - Series A (Sep 2025): $25M — led by Emergence Capital (with participation from SoFi and others) - **Notable Investors**: Emergence Capital, Lightspeed Venture Partners, Primary Venture Partners, SoFi, Curql - **Key Metric**: Headcount of 37 employees (+325% YoY), distributed across 6 countries (US, Brazil, Canada, Kenya, Bangladesh, Algeria) - **Growth Signals**: - Joined the Alkami Technology partner ecosystem (July 2026) as an Elements partner, enabling integration with Alkami's digital banking platform. - Named an Inc. Female Founder 500 honoree (Shanthi Shanmugam). - CEO's background at Robinhood; co-founder's experience at Chime (saved $10M in first year using AI for disputes). ## Competitive Advantages - **Deep domain expertise**: Founders bring firsthand experience from Robinhood and Chime, giving them unique insight into the operational pain points of dispute and fraud management at scale. - **Proven ROI**: Co-founder Saisi Peter's work at Chime demonstrated that AI applied to disputes saved $10M in the first year and that unresolved disputes were the #2 reason for customer churn. - **Agentic AI approach**: Purpose-built AI agents designed specifically for financial institutions, handling high-cost, high-risk functions that are still largely manual. - **Regulatory compliance baked in**: Platform automatically meets Reg E, Reg Z, and card-network obligations, reducing risk for clients. ## Strategic Focus - **Scaling the partner ecosystem**: The Alkami integration is a key channel strategy to reach more banks and credit unions. - **Deepening AI capabilities**: Continuing to build out agentic AI to handle more complex dispute and fraud scenarios autonomously. - **Expanding customer base**: Targeting both traditional financial institutions and digital-first fintechs. ## Why Work Here - **Purpose-driven mission**: The work directly impacts real people — faster dispute resolutions, fewer fraud losses, and consumers who feel heard. The company emphasizes that "what you build here matters." - **Collaborative culture**: "Every voice matters here" — the company values diverse backgrounds and perspectives. - **High bar, fast pace**: The culture is described as "move fast, build right" — a balance of speed and quality for those who want to build something meaningful. - **Remote-friendly with hubs**: Offices in San Francisco (HQ) and New York City, with a distributed workforce across 6 countries. - **Notable perks**: Not explicitly listed, but the engineering culture is a priority — a Founding Engineer/Head of Engineering role exists, and the technical team makes up a significant portion of headcount. - **Active hiring**: Currently posting for 4 roles (Senior/Staff Backend Engineer, Head of Customer Success, Technical Program Manager, Customer Success Manager). ## Sources 1. [casaphq.com](https://www.casaphq.com/about) 2. [linkedin.com](https://linkedin.com/company/casaphq) 3. [cbinsights.com](https://www.cbinsights.com/company/casap) 4. [theorg.com](https://theorg.com/org/casap) 5. 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