---
title: 'Executive Assistant to the General Counsel at PayJoy'
canonical: 'https://feeny.ai/job/executive-assistant-to-the-general-counsel-payjoy-mexico-city-b8tvtm17n2rt'
type: 'job'
last_seen: '2026-09-12'
---

# Executive Assistant to the General Counsel at PayJoy

- **Company:** PayJoy
- **Location:** Mexico City, Mexico
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-26
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.lever.co/payjoy/ee246a3d-7061-41e5-bd31-f1f8deef0d60

## Job description

## About PayJoy

PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.  Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.  Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life.  PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.

This role

As Executive Assistant to the General Counsel, you will serve as a senior-level, strategic administrative partner within the corporate legal and governance team. You will provide high-level support to the General Counsel and senior legal leaders while helping coordinate executive priorities, board-related activities, legal team meetings, travel, correspondence, and confidential materials. This role requires exceptional business acumen, executive presence, speed, discretion, and sound judgment. You will work across teams to optimize the General Counsel's effectiveness and act as a trusted liaison with internal stakeholders, external partners, and members of the Board of Directors.

## Key responsibilities

Project Management/Strategic Support:

- Act as an administrative partner to the General Counsel and legal leadership team, proactively identifying priorities, roadblocks, and opportunities for efficiency.

- Manage and prioritize projects, including administrative support services such as budget administration, expense reports, planning and coordination of multiple presentations, document preparation, and maintenance of calendars.

- Coordinate board- and committee-related activities and legal team meetings, including schedules, meeting logistics and alignment with internal and external participants.

- Maintain confidential legal, compliance, and corporate governance information and handle sensitive matters with exceptional judgment and trustworthiness.

- Support compliance tracking, records maintenance, and internal legal process management as needed.

- Lead cross-functional coordination with legal, finance, HR, operations, communications, and other corporate functions to ensure priorities are executed accurately and on time.

- Gather information, organize data, and present options to facilitate informed decision-making by the General Counsel and senior legal leaders.

- Prepare and review executive presentations, memos, reports, legal and compliance-related materials, and board/committee documents while managing confidential matters with discretion and sound judgment.

- Support enforcement of billing guidelines, review of outside counsel accruals, and auditing of law firm invoices before GC approval.

- Log, track, and route time-sensitive subpoenas & service of process matters.

Travel and Event Planning

- Prioritize and manage the General Counsel's schedule to maximize productivity, responsiveness, and impact.

- Coordinate complex domestic and international travel, ensuring seamless logistics while coordinating with internal and external partners.

- Coordinate planning and execution of board and committee meetings, legal team meetings, executive and legal team offsites, and other high-impact engagements, including room setup, technology, catering, materials, attendee coordination, and follow-through.

Stakeholder & Relationship Management:

- Facilitate communication with professionalism, urgency, and discretion to ensure General Counsel and governance priorities are executed.

- Serve as a polished and trusted point of contact for the Board of Directors, senior executives, internal teams, external counsel, advisors, and other external stakeholders.

- Exercise sound judgment when handling confidential communications, sensitive legal matters, and governance-related interactions.

## Qualifications

- Bachelor's degree and 5+ years of executive C-Level support, or 10+ years of relevant experience.

- Experience supporting a General Counsel, Chief Legal Officer, Corporate Secretary, or other C-Suite level executive in a complex organization.

- Strong business acumen, with the ability to anticipate challenges and drive solutions with speed and accuracy.

- Tech-savvy mindset, with proficiency in Microsoft Office and Google Suite.

- Outstanding communication skills with the ability to influence and collaborate across all levels, including senior executives, board members, and external advisors.

- Proven ability to manage complex projects with multiple stakeholders, sensitive timelines, and competing deadlines.

- Strong attention to detail and ability to prioritize tasks effectively in a fast-paced environment.

- Polished executive presence, expedient follow-through, and the ability to represent the General Counsel's office with credibility and professionalism.

- Exceptional discretion, integrity, and judgment in handling confidential legal, compliance, and corporate governance information.

- Occasional travel in support of key company events and governance-related activities.

## Preferred

- Prior public company board support experience, including interaction with board directors and coordination of board meeting logistics.

- Familiarity with board materials, board portals, legal department processes, compliance-related documentation, and records retention practices.

- Experience with Ironclad (or other CLM) and Legal Tracker (or similar e-billing software).

## Benefits

- 100% Company-funded Health and dental and vision discount plan for employees and immediate family members.
- Life insurance.
- Phone finance, Headphone, home office equipment and wellness perks.
- 30 days of Christmas bonus
- 20 days paid Vacation
- 50% Vacation premium
- 13% Saving funds
- $2,000 MXN monthly grocery coupons
- $2,000 USD annual Co-working Travel perk
- $2,000 USD annual Professional Development perk
- Catered lunches

PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

PayJoy Principles

Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening

## About PayJoy

## Company Overview
- **One-liner**: PayJoy provides secured phone financing and cash loans to underserved customers in emerging markets, using patented technology to enable credit access without a bank account or credit history.
- **Entity Type**: Private (Public Benefit Corporation) – Total funding $635.6M across 14 rounds.
- **Headquarters**: San Francisco, California, United States (with regional hubs in Africa, Asia, and Latin America)
- **Founded**: 2015
- **Founders**: Doug Ricket

## Core Business
- **Primary industry**: Financial Services (Fintech – secured consumer credit)
- **Target customers**: B2C (underbanked individuals in emerging markets) and B2B (retailers offering point-of-sale financing)
- **Mission**: Bring financial access to emerging markets, helping customers achieve financial stability and success. As a Public Benefit Corporation, PayJoy is legally committed to customer financial well‑being.

## Products & Services
- **Phone Financing**: Pay‑as‑you‑go smartphone financing with no accruing interest, fixed transparent pricing, and no late fees. Customers need only an ID – no bank account or credit history required.
- **Cash Loans**: Credit offerings for micro‑entrepreneurs and as insurance for tough times, with flexible payments and no penalty for being behind.

## Market Standing
- **Valuation**: Not publicly disclosed
- **Key Metric**: Annual revenue of $320M (LinkedIn estimate); Total funding $635.6M
- **Notable Investors/Partners**: Not explicitly listed in provided sources, but the company has raised 14 funding rounds and operates in 9 countries across 3 continents.
- **Growth Signals**: 20M+ customers served, nearly $4B lent, 909 employees (+46.4% YoY), carbon neutral since 2022, active in 9 countries (including Mexico, Brazil, Peru, South Africa, India).

## Competitive Advantages
- Patented secured‑credit technology that enables lending without traditional credit history.
- No accruing interest, no late fees, and no penalty for missed payments – differentiates from predatory lenders.
- Public Benefit Corporation status legally commits the company to customer financial well‑being.
- Advanced machine learning, data science, and anti‑fraud AI for credit scoring.
- Deep operational presence on the ground in multiple emerging markets.

## Strategic Focus
- Scale global impact by expanding into new countries and deepening existing markets.
- Use data and AI to improve credit access and financial inclusion.
- Maintain transparent, customer‑first lending practices while achieving profitability.
- Continue hiring across engineering, data science, sales, and operations roles.

## Why Work Here
- **Mission‑driven**: Work on products that directly improve financial well‑being for millions of underserved people.
- **Culture**: Emphasizes transparency, directness, focus on scale, work‑life balance, and diversity. Employees rate culture 4.4/5 on LinkedIn.
- **Remote/Hybrid**: Global team with offices in San Francisco, Mexico City, and regional hubs; many roles appear location‑specific (e.g., Mexico City, São José).
- **Benefits**: Market‑competitive compensation, health & wellness benefits, parental leave, professional development funds, paid time off.
- **Growth**: Rapidly growing company (46% headcount growth YoY) with opportunities to shape products and services from day one.

## Sources
1. [PayJoy Careers Page](https://www.payjoy.com/careers)
2. [PayJoy About Page](https://www.payjoy.com/about)
3. [PayJoy Homepage](https://www.payjoy.com/)
4. [PayJoy Jobs on Lever](https://jobs.lever.co/payjoy/)
5. [PayJoy LinkedIn Company Page](https://www.linkedin.com/company/payjoy)

## Other roles at PayJoy

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- [Legal and Compliance Analyst](https://feeny.ai/job/legal-and-compliance-analyst-payjoy-panama-city-1mn5362q38as) — Panama City, Panama
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