---
title: 'Executive Assistant at Zowie'
canonical: 'https://feeny.ai/job/executive-assistant-zowie-warsaw-8m0qgb9rgxn1'
type: 'job'
last_seen: '2026-10-17'
---

# Executive Assistant at Zowie

- **Company:** Zowie
- **Location:** Warsaw, Poland
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-10-15
- **Last confirmed live:** 2026-10-17
- **Apply:** https://jobs.ashbyhq.com/zowie/876fdfc7-5279-4cca-af37-5f01bd1178cf

## Job description

About Zowie: At Zowie, we build AI agents that handle millions of real conversations every month, for brands like InPost, Empik, Decathlon, and Allianz. They track packages, sort out claims, and actually resolve the issues people bring them. We're changing how people interact with brands. At scale.

About the role: Our founders and management team move fast, and their best work happens when everything around them just works: the right meetings in the calendar, travel sorted, documents ready when they're needed. We're now looking for an Executive Assistant to create that frictionless setup around them, so they can spend their time on the decisions only they can make. If you're the person who loves keeping everything running, helping leaders be efficient with their time, who fixes loose ends before anyone else spots them... this is it. You'd work right next to the founders, support the rest of the C-level, and help an ambitious AI company run efficiently. It's a full-time, on-site role in our Warsaw office. Sounds like you? Reach out and let's chat.

What you'll do:

- Own the calendars. Protect the management team's time across work and personal commitments, untangle clashes before they reach anyone else.
- Close the loops. Join meetings, capture follow-ups and see them through, prepare materials and drafts on the team's behalf.
- Make travel and events effortless. Handle trips and logistics behind company events and offsites.
- Keep the paperwork moving. Documents, signatures, expenses and day-to-day admin, so nothing waits on a missing signature.
- Keep the office running. Onboarding logistics, the Warsaw office, and looking after visiting customers and guests.

Ideally, you'll bring with you:

- Experience - 3+ years supporting executives or leadership teams.
- Languages - fluent Polish and English, spoken and written.
- Juggling priorities - you keep track of requests from several people and know what comes first when they clash.
- Attention to detail - names, dates, numbers and attachments are right the first time.
- Discretion - board, legal, financial and personal matters stay with you.
- AI-native way of working - AI tools are already part of how you draft, research and handle admin.
- Helpful by nature - you enjoy making other people's work easier, whatever the task takes.

It will be awesome if you also have:

- Experience supporting founders at a startup or scale-up.
- Polish business admin experience - e-signatures, invoices, working with an external accounting firm.

AI-native culture: Our team embraces AI as a fundamental part of how we work - not just for speed, but for creativity, documentation, and scale. We’re looking for people who are excited to develop within this space and contribute to such culture by bringing ideas to the table, and continuously evolving their approach to leverage emerging tools.

We are:

- Ambitious and innovative. We never settle. We always look for better ways of doing things.
- Like a sports team. We take ownership of our work and believe in personal accountability. At the same time, we work together, support each other, and focus on winning as a team.
- Unafraid of change. The market we're in is changing rapidly, and we thrive in this ever-evolving environment.
- Growing fast. You’ll have a lot of autonomy and impact as we grow.

## About Zowie

## Company Overview
- **One-liner**: Zowie provides an AI agent platform for enterprise customer service, enabling businesses to build, deploy, and monitor AI agents that handle complex workflows like refunds, claims, and identity checks with deterministic precision.
- **Entity Type**: Private (Series A)
- **Headquarters**: New York, United States
- **Founded**: 2019
- **Founders**: Maja Schaefer (CEO & Co-founder), Maciej Ciolek (Co-Founder)

## Core Business
- **Primary industry**: AI-Powered Customer Service / Enterprise SaaS
- **Target customers**: B2B, Enterprise (high-volume, high-complexity operations in banking, insurance, telecom, and commerce)
- **Mission**: To build the conversational internet, making conversations the primary interface between consumers and brands.

## Products & Services
- **Zowie AI Agent Platform**: A platform to build, deploy, and monitor AI agents for customer service. It features a "Decision Engine" for deterministic execution of critical workflows (refunds, claims, identity checks) and an "Open Platform" allowing integration of any LLM, agent, or voice model. It provides quality scoring, reasoning logs, and a feedback loop for continuous improvement. [getzowie.com](https://getzowie.com/)
- **Voice Agent**: A single AI agent that operates across voice, chat, email, and contact center channels, maintaining context and eliminating repetition for the customer. [getzowie.com](https://getzowie.com/)

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total Funding of **$20.1M** across 3 rounds (Seed and Series A) [linkedin.com](https://www.linkedin.com/company/zowieai)
- **Annual Revenue**: Estimated at **$2.0M** [linkedin.com](https://www.linkedin.com/company/zowieai)
- **Notable Investors/Partners**: Gradient (Google's AI-focused fund), Tiger Global [getzowie.com](https://getzowie.com/careers)
- **Growth Signals**: The platform processes and routes over **100 million conversations a year** across banking, insurance, telecom, and commerce. A leading insurer went from kickoff to production deployment in just **6 weeks**. [getzowie.com](https://getzowie.com/)

## Competitive Advantages
- **Deterministic Decision Engine**: Unlike most platforms that run critical business logic through a language model, Zowie's Decision Engine executes workflows (refunds, claims, eligibility) as a deterministic program, ensuring precision and reliability. [getzowie.com](https://getzowie.com/)
- **Open & Future-Proof Platform**: Allows customers to bring their own LLM, agent, or voice model, and swap components without rewriting the platform, preventing vendor lock-in. [getzowie.com](https://getzowie.com/)
- **Compliance-First Design**: Built to meet strict regulatory standards including **EU AI Act**, **GDPR**, and **DORA**, making it suitable for highly regulated industries. [getzowie.com](https://getzowie.com/)
- **Full Audit Trail**: Every decision made by the AI is logged with full reasoning, providing transparency and traceability for quality scoring and compliance. [getzowie.com](https://getzowie.com/)

## Strategic Focus
- **Enterprise Expansion**: Targeting high-volume, high-complexity operations in regulated sectors like banking, insurance, and telecom where precision at scale is critical. [getzowie.com](https://getzowie.com/)
- **Platform Openness**: Building a "bring your own agent" ecosystem to allow enterprises to integrate their own models and agents, ensuring the platform remains the constant while components are swappable. [getzowie.com](https://getzowie.com/)
- **Voice Channel Growth**: Expanding voice capabilities to offer a unified agent across all customer touchpoints. [getzowie.com](https://getzowie.com/)

## Why Work Here
- **High-Impact AI Work**: Employees work on mission-critical, impactful AI that is deployed in production for leading global enterprises. [getzowie.com](https://getzowie.com/careers)
- **Fast-Growing Company**: The company is growing quickly, backed by renowned investors like Gradient (Google's AI fund) and Tiger Global. [getzowie.com](https://getzowie.com/careers)
- **Culture & Values**: The company emphasizes being focused, collaborative, authentic, passionate, and curious. They value open communication, learning from both wins and losses, and fostering a supportive environment. [getzowie.com](https://getzowie.com/careers)
- **Benefits**: Includes a competitive health insurance package, an Employee Stock Option Plan (ESOP), and regular team offsites. [getzowie.com](https://getzowie.com/careers)
- **Work Model**: The company has a global, distributed team with employees in 9 countries (Poland, US, UK, Canada, Israel, Australia, Iceland, France, UAE). The largest office concentration is in Poland (72% of staff). [linkedin.com](https://www.linkedin.com/company/zowieai)
- **Employee Rating**: 3.1/5.0 on LinkedIn (11 reviews), with Compensation rated highest at 4.2/5.0. [linkedin.com](https://www.linkedin.com/company/zowieai)

## Sources
1. [getzowie.com](https://getzowie.com/)
2. [getzowie.com/careers](https://getzowie.com/careers)
3. [getzowie.com/about-us](https://getzowie.com/about-us)
4. [linkedin.com](https://www.linkedin.com/company/zowieai)
5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/zowie)

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