--- title: 'Executive Head of Coaching & Programming at Togetherwork' canonical: 'https://feeny.ai/job/executive-head-of-coaching-programming-togetherwork-arts-jx79gyg43xsh' type: 'job' last_seen: '2026-09-13' --- # Executive Head of Coaching & Programming at Togetherwork - **Company:** Togetherwork - **Location:** Arts - **Posted:** 2026-09-08 - **Last confirmed live:** 2026-09-13 - **Apply:** https://togetherwork.com/application/?gh_jid=8782515002 ## Job description Executive Head of Coaching and Programming Department: DSOA, Arts Portfolio (Product & Strategy) Reports To: VP - Product & Strategy, Arts Location: Austin, TX or Indianapolis, IN - Hybrid ## Overview At TogetherWork, we set a high bar for clarity, collaboration, and execution. While our Product & Strategy leaders own portfolio outcomes, our individual contributors are equally essential, bringing curiosity, precision, and a commitment to excellence to every initiative. We work in deep partnership with Engineering, Revenue, CX, Operations, and Support, sharing accountability for delivering stable, modern, insight-driven products that help our customers thrive. We expect team members to bring strong analytical thinking, operational rigor, and a willingness to roll up their sleeves to solve complex problems. Hard work is the norm, not for recognition, but for the greater good of our customers and the long-term health of our company. We embrace innovation, including responsible AI usage, to deepen insight, improve execution, and accelerate impact. This role reflects those expectations: collaborative, data-informed, customer-centered, and grounded in professionalism and positive intent. ## Role Summary The Executive Head of Coaching and Programming sets the tone for DSOA, guiding the curriculum and ensuring member engagement and satisfaction. The role owns the Inner Circle member experience and DSOA's coaching function end to end: recruiting and developing the coach network, setting and enforcing quality standards, and designing the compensation structure that keeps top coaches. The Executive Head of Coaching and Programming runs the day-to-day curriculum and teaching calendar and owns the people and quality bar behind the Inner Circle member experience, and partners with the VP, Product & Strategy on setting direction for both coaching and curriculum. Success in this role requires strong people leadership, a sharp eye for coaching quality, fluency in what it takes to grow a business, and a passion for the dance and performing-arts community DSOA serves. It also takes the judgment to build systems where only informal, ad hoc processes exist today. ## Key Responsibilities Member Experience - Oversee the member subject matter experts across onboarding, renewals, and curriculum, aligning their work to a consistent Inner Circle standard. Coach Recruitment, Onboarding & Compensation - Own end-to-end coach recruiting: sourcing, interviewing, and onboarding new coaches and mentors. - Define clear role expectations, standards, and coaching guidelines so every Inner Circle member receives a dependable experience. Coaching Quality & Performance - Build and run a coaching-call quality assurance process, including a scoring rubric, spot audits, and structured coach feedback loops. - Observe, evaluate, and develop coaches, providing feedback that continuously raises the bar. - Identify and resolve underperformance in the coach roster, up to and including offboarding coaches who do not meet the quality bar, and recognize and retain top talent. Programming & Curriculum Direction - Set coaching and programming standards in partnership with the broader team and the Mentor and Coach network, translating them into curriculum direction. - Anchor coaching and curriculum in real business growth - ensuring Inner Circle members get concrete guidance on enrollment, revenue, and profitability, not just craft, so the program measurably helps them grow their studios. - Maintain coaching resources, playbooks, and best practices. Performance & Reporting - Track coaching metrics such as utilization, quality, coach retention, and member satisfaction tied to coaching. - Translate coaching data and member feedback into recommendations that improve the program. - Report regularly on coaching program health and outcomes to TogetherWork leadership AI Fluency & Improvement Mindset - Use AI tools to streamline recruiting, quality review, and reporting workflows. - Identify automation or process improvements that accelerate execution. - Champion operational excellence and continuous improvement across the coaching function. ## Qualifications Required Qualifications - 5+ years managing a coaching, training, or membership-services team, ideally in a subscription, membership, or franchise-style business. - Hands-on experience growing a business - either running your own or heavily advising, coaching, or consulting owners through growth - so you can credibly set the bar for how coaches help members build profitable, sustainable studios. - Track record building or overhauling a quality assurance or performance-scoring process from scratch. - Experience designing compensation structures, or close partnership with People or Finance on comp design. - Comfortable evaluating recorded or live calls against a rubric and giving direct, constructive coach feedback. - Strong program management skills, comfortable owning a recurring calendar of coaching and training calls across a distributed coach network. - Data-driven mindset with the ability to translate analytics and member feedback into coaching improvements. - A genuine understanding of and passion for the dance and performing-arts world. You don't need to have come from it, but you must get what motivates studio owners and artists - and care deeply about helping them succeed. - Experience using AI tools to accelerate work or improve operational efficiency. ## Why This Role Matters Coaches are the human face of the DSOA Inner Circle. When Inner Circle members feel supported by expert, engaged coaches, they stay, upgrade, and advocate for the community. The Executive Head of Coaching and Programming makes the Inner Circle member experience dependable at scale for the first time, giving DSOA a single owner for coach quality, compensation, and growth, and protecting the relationships that keep Inner Circle members renewing year after year. CCPA Disclosure Notice: [Click Here](https://www.togetherwork.com/privacy-policy/) ## About Togetherwork ## Company Overview - **One-liner**: Togetherwork provides integrated software and payment solutions purpose-built for membership-based organizations, including associations, camps, pet-care businesses, faith communities, and fraternal groups. - **Entity Type**: Private (backed by GI Partners and Park Square Capital) - **Headquarters**: Austin, Texas, United States (with centers of excellence in Atlanta, GA and Columbus, GA) - **Founded**: 2015 - **Founders**: Not publicly available (the company was formed through a series of acquisitions) ## Core Business - **Primary industry/industries**: Vertical SaaS (Software as a Service) for membership and community management; Fintech/Payments - **Target customers**: B2B, serving over 12 vertical markets including associations, pet-care businesses, camps, faith organizations, fraternities & sororities, gyms, dance studios, and unions - **Mission or purpose statement**: To help communities, organizations, and businesses thrive by delivering software solutions tailored to their unique needs, enabling them to manage and grow their communities and enhance member engagement. ## Products & Services - **GetTogether**: A unified platform providing management solutions, communication tools, and online platforms for membership organizations. - **Vertical-Specific Solutions**: Over 33 software applications tailored to specific industries (e.g., pet-care with PetExec and Gingr, faith with Shulware, camps and youth programs). - **Payment Solutions**: Integrated financial enablement and payment processing platforms designed to streamline transactions for member-based organizations. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Annual Recurring Revenue of $250M (as stated in recent job postings); a separate source lists revenue at $11.0M, which likely represents an older figure or a specific subsidiary. The $250M figure is the most current and prominent. - **Total Funding**: $13.37M (via CB Insights); received a strategic investment from Park Square Capital in July 2024. - **Notable Investors/Partners**: GI Partners (majority owner since 2018), Park Square Capital (strategic investment, 2024). - **Growth Signals**: - Headcount of 250 employees with 32.3% year-over-year growth. - 37 active job postings (yearly increase of 94.7%). - Aggressive M&A strategy: Acquired over 10 companies (e.g., OmegaFi, Bunk1, PetExec, Protech, Fonteva) to build its portfolio. - Expansion of hybrid hubs in Austin, Atlanta, and Columbus. ## Competitive Advantages - **Vertical-Specific Depth**: Instead of a one-size-fits-all platform, Togetherwork offers 33+ tailored applications for niche markets, creating deep stickiness and domain expertise. - **Integrated Payments**: Bundling software with payment processing creates a dual revenue stream and increases customer switching costs. - **Scale & Portfolio Synergy**: With $250M in ARR and a portfolio of acquired companies, they can cross-sell, share technology, and offer a broader suite than most standalone vertical SaaS competitors. - **Focus on "Purpose-Driven" Organizations**: Serving mission-oriented clients (nonprofits, camps, faith groups) differentiates them from general business software providers. ## Strategic Focus - **AI Integration**: Investing heavily in AI and tools to empower employees and automate workflows, with a dedicated Director of AI Orchestration role. - **Operational Excellence**: Building a cohesive, high-performance culture across a portfolio of acquired companies, focusing on shared services and best practices. - **Continued M&A**: Actively acquiring complementary vertical SaaS businesses to expand their market footprint. - **Talent Density**: Building centers of excellence in key cities to foster collaboration and innovation. ## Why Work Here - **Culture**: Described as fast-paced, entrepreneurial, and execution-driven. The company emphasizes "clarity drives performance, community fuels culture" and values "momentum over comfort." They highlight a culture of connection, pride, and psychological safety. - **Remote/Hybrid Policy**: Hybrid model with centers of excellence in Austin, Atlanta, and Columbus. Most roles require 2-3 days per week in the office. Some roles are listed as remote, but the majority are hybrid. - **Growth & Development**: With 20+ products and a $250M revenue base, employees have opportunities for rapid advancement, cross-functional moves, and "structured learning." - **Tech Stack & Innovation**: Investment in modern technology and AI fluency. Engineers "own their work end to end" and "make thoughtful decisions close to the problem." - **Notable Perks**: Competitive compensation, benefits, and the opportunity to work on mission-critical software that serves purpose-driven organizations. ## Sources 1. [togetherwork.com](https://www.togetherwork.com/) 2. [togetherwork.com/careers](https://www.togetherwork.com/careers/) 3. [togetherwork.com/jobs](https://www.togetherwork.com/jobs/) 4. [linkedin.com/company/togetherwork](https://www.linkedin.com/company/togetherwork) 5. 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