---
title: 'Experienced Software Engineer - Seller Care at Back Market'
canonical: 'https://feeny.ai/job/experienced-software-engineer-seller-care-back-market-barcelona-eq5rwyjxjhpg'
type: 'job'
last_seen: '2026-11-06'
---

# Experienced Software Engineer - Seller Care at Back Market

- **Company:** Back Market
- **Location:** Barcelona, Spain
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-11-05
- **Last confirmed live:** 2026-11-06
- **Apply:** https://jobs.ashbyhq.com/backmarket/62563a8a-9712-4b3f-9865-9da9d3584257

## Job description

Hi, we’re Back Market. We’re here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new. Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet — and consumers — a break. Our mission is simple: to do more with what we already have. Are you ready to join us?

## About the team

You will be joining the team that owns the systems behind seller after-sales care, including claims, repair or replacement, refunds, seller communications, and the Seller API.

As an Experienced Software Engineer , you will build and evolve these products end to end, helping automate resolution flows and move seller actions to provide the best resolution experience for our customers.

As a Software Engineer, you will work closely with all members of your squad, and the Staff engineer of your group. Bi-monthly rituals with your group and the Chapter will allow you to share what works for your squad, learn what works for others, and make sure your technical direction is aligned with the overall vision.

## What you will do in this role

We’re looking for versatile engineers who show strong ownership and are motivated to take on new challenges across the technical stack while helping us move our technology forward. You will be working in an agile "build it and run it" environment where engineering teams build, launch, monitor and support the product that they own.

Driven by the desire to craft outstanding products, you understand how to deliver seamless user experiences at scale. We are looking for passion in creating systems by producing clean, consistent and well-organised code. As well as a good team player supporting colleagues and creating a learning and sharing environment! English must be a no-brainer as you will join an international team dispatched in different locations around the world (US/FR/ES/JP).

Our technical environment

Frontend: Vue.js, TypeScript, Nuxt, Storybook, Tailwind Backend: Python, FastAPI, Go Data and messaging: PostgreSQL, Redis, Kafka, RabbitMQ, BigQuery Infrastructure: GCP, Kubernetes, Docker, ArgoCD, CircleCI, GitHub, BackStage, Grafana, Open Telemetry

As an Experienced Engineer: Produce & Optimize

- Works autonomously on development tasks within the team's application or service.
- Delivers high-quality code on time.
- Demonstrates professional collaboration with teammates and peers.
- Operates autonomously within the squad's technical scope.

Backend focus Experienced :

- 3+ years backend development experience
- Strong system design skills
- Experience with microservices, distributed systems
- Understanding of data architecture and APIs
- Experience with performance optimization and scalability

Frontend capabilities :

- Experience or knowledge with modern JavaScript frameworks
- Understanding of state management, routing, API integration
- Considers performance, accessibility, and UX in implementations

Fullstack mindset

- End-to-end product thinking
- Curiosity about the full stack
- Strong collaboration and communication skills
- Ability to navigate ambiguity across technical domains

Recruitment process

- HR screening - (45 min)
- Coding & Testing module - Backend (60 min)
- System design feature (60 min)
- Data module (45 min)
- Tech leadership + Meet your manager ( 75 min)
- BM Values (45 min)

Hybrid policy - Barcelona office 3 days / week at the office - Monday is mandatory

## WHY SHOULD YOU JOIN US ? ✌🏼

At Back Market, we’re committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives — it’s one of the reasons we’re such a high-scoring certified B Corp company (93.2). No matter your role and seniority level, you’ll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment — with benefits to match, like:

- A mission driven work environment where your day to day makes an impact on the planet. Seriously.
- Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days.
- Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training. At Back Market, we strive to create a workplace that embodies the world we’re trying to change. We’ve embedded our diversity, equity, and inclusion principles into our DNA — from dedicated staff to employee resource groups to our company values. We know that the perfect background for a role doesn’t mean the perfect fit — we encourage you to apply for a role even if you think you may not have all the qualifications. If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.

## About Back Market

## Company Overview
- **One-liner**: Back Market is the world's largest pure-play premium refurbished tech marketplace, connecting consumers with professionally refurbished devices to fight electronic waste.
- **Entity Type**: Private (late-stage; raised over $1 billion from top investors) [backmarket.com](https://www.backmarket.com/en-us/about-us)
- **Headquarters**: Paris, France (with seven global offices) [backmarket.com](https://www.backmarket.com/en-us/careers/home)
- **Founded**: 2014 [backmarket.com](https://www.backmarket.com/en-us/about-us)
- **Founders**: Thibaud Hug de Larauze, Clément Petit, Quentin Le Brouster, Vianney Vaute [backmarket.com](https://www.backmarket.com/en-us/about-us)

## Core Business
- Online marketplace for refurbished consumer electronics (smartphones, laptops, tablets, gaming consoles, etc.).
- Target customers: B2C (individuals) and B2B/partnerships (e.g., PlayStation, Visible by Verizon, Google) [backmarket.com](https://www.backmarket.com/en-us/about-us)
- **Mission**: To make refurbished tech the mainstream choice by extending the life of devices and challenging today’s throwaway culture [backmarket.com](https://www.backmarket.com/en-us/about-us)

## Products & Services
- **Refurbished Device Marketplace**: Platform where certified refurbishers sell smartphones, laptops, tablets, headphones, and other electronics, each backed by the Back Market Promise (inspection and warranty).
- **Back Market Promise**: Guarantee covering device quality, functionality, and a minimum warranty for buyers.
- **Express Replacement**: Ship-first service for faster device swaps [backmarket.com](https://www.backmarket.com/en-us/about-us)
- **Partnership Programs**: Collaborations with brands like Google (ChromeOS Flex USB pilot) and iFixit [backmarket.com](https://www.backmarket.com/en-us/about-us)

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company).
- **Key Metric**: Total funding > $1 billion (since 2014) [backmarket.com](https://www.backmarket.com/en-us/about-us). Reached profitability in 2024 (announced in press release) [backmarket.com](https://www.backmarket.com/en-us/about-us)
- **Notable Investors**: Not named individually in provided sources, but described as “top investors around the world” [backmarket.com](https://www.backmarket.com/en-us/about-us)
- **Growth Signals**: Launched “Express Replacement”; partnered with Playstation, Visible by Verizon, Google, and iFixit; became a certified B-Corp; global expansion with seven offices; declared “war on fast tech” with bold campaigns.

## Competitive Advantages
- **Market Leadership**: World’s largest pure-play refurbished tech marketplace, giving it scale and brand recognition.
- **Trust & Quality**: The Back Market Promise and certification of refurbishers reduce buyer anxiety.
- **B-Corp Certification**: Demonstrates commitment to social and environmental impact, aligning with sustainability-minded consumers.
- **Strategic Partnerships**: Collaborations with major tech brands and advocacy groups (U.S. PIRG, iFixit) amplify reach and credibility.
- **Circular Economy Focus**: Mission-driven approach differentiates from generic e-commerce players.

## Strategic Focus
- **Fighting “Fast Tech”**: Campaigns and initiatives to reduce overproduction and overconsumption of electronics.
- **Global Expansion**: Operating in multiple countries, with plans to deepen presence and enter new markets.
- **Right to Repair Advocacy**: Supporting legislation and consumer rights to repair devices.
- **Product Innovation**: Launching services like Express Replacement and partnering with Google on ChromeOS Flex USB pilots.
- **Sustainability Reporting**: Published 2024 Impact Report measuring environmental impact of devices [backmarket.com](https://www.backmarket.com/en-us/about-us)

## Why Work Here
- **Hybrid Working**: Work from home up to two days per week and remotely for one week per quarter [backmarket.com](https://www.backmarket.com/en-us/careers/home/why-join-us)
- **Generous Leave**: Minimum 25 days of PTO per year; fully paid parental leave (12–14 weeks for primary caregiver, 5 weeks for second parent) [backmarket.com](https://www.backmarket.com/en-us/careers/home/why-join-us)
- **Perks**: Stock options, comprehensive health insurance, mental health support, paid volunteer days (2 per year), annual all-hands retreat [backmarket.com](https://www.backmarket.com/en-us/careers/home/why-join-us)
- **Culture**: Mission-driven (certified B-Corp), inclusive, engaged, “non-evil geniuses” building products that do good [backmarket.com](https://www.backmarket.com/en-us/careers/home)
- **Teams**: Engineering, Product, Marketing, Supply, Operations, People, Finance, Legal, and internships available across seven global offices [backmarket.com](https://www.backmarket.com/en-us/careers/home)
- **Certified B-Corp**: High standards of social and environmental impact attract talent aligned with sustainability values [backmarket.com](https://www.backmarket.com/en-us/about-us)

## Sources
1. [Back Market About Us](https://www.backmarket.com/en-us/about-us)
2. [Back Market Careers Home](https://www.backmarket.com/en-us/careers/home)
3. [Back Market Why Join Us](https://www.backmarket.com/en-us/careers/home/why-join-us)
4. [Back Market LinkedIn](https://www.linkedin.com/company/back-market)
5. [Back Market Jobs on Ashby](https://jobs.ashbyhq.com/backmarket)

## Other roles at Back Market

- [AI Content & Knowledge Manager Intern](https://feeny.ai/job/ai-content-knowledge-manager-intern-back-market-paris-9cr0y6qmw17n) — Paris, France
- [Seller Support Adviser, APAC](https://feeny.ai/job/seller-support-adviser-apac-back-market-tokyo-exvxm8as78fx) — Tokyo, Japan
- [Data Analyst Intern](https://feeny.ai/job/data-analyst-intern-back-market-barcelona-tdd10ekhez5z) — Barcelona, Spain
- [APAC Marketing Operations Intern (Japanese required)](https://feeny.ai/job/apac-marketing-operations-intern-japanese-required-back-market-paris-q4jaawnfyzt2) — Paris, France
- [Payroll Expert Specialist – France](https://feeny.ai/job/payroll-expert-specialist-france-back-market-paris-g86549qw7t1t) — Paris, France
- [Spain Payroll Specialist](https://feeny.ai/job/spain-payroll-specialist-back-market-barcelona-8sgg4bpq0nt1) — Barcelona, Spain
- [Advanced Seller Operation Manager](https://feeny.ai/job/advanced-seller-operation-manager-back-market-paris-wwf12c44e9dm) — Paris, France
- [Product Manager APAC](https://feeny.ai/job/product-manager-apac-back-market-tokyo-86jjtvvcn5z1) — Tokyo, Japan
- [Affiliation Marketing Intern](https://feeny.ai/job/affiliation-marketing-intern-back-market-paris-z3b484mm5jbz) — Paris, France
- [Senior Software Engineer - Circularity Order Lifecycle](https://feeny.ai/job/senior-software-engineer-circularity-order-lifecycle-back-market-paris-5fmypnd0nhgy) — Paris, France