---
title: 'Facilities Coordinator at Thndr'
canonical: 'https://feeny.ai/job/facilities-coordinator-thndr-cairo-ww84evw7106j'
type: 'job'
last_seen: '2026-10-19'
---

# Facilities Coordinator at Thndr

- **Company:** Thndr
- **Location:** Cairo, Egypt
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-30
- **Last confirmed live:** 2026-10-19
- **Apply:** https://jobs.ashbyhq.com/thndr/1f4456de-ba21-4409-9ab8-b964ab09fd60

## Job description

## About the role

Thndr is scaling Facilities Management from a reactive support function into a structured, professional operation. As a Facilities Coordinator, you’ll be the execution arm of the FM team - owning the day-to-day operations that keep our offices running smoothly. You’ll be the go-to person for maintenance requests, vendor follow-ups, workplace issues, supplies, and day-to-day facilities needs across our floors. You’ll work closely with the FM Manager, taking ownership of the operational details and making sure nothing falls through the cracks, while giving the wider FM team more room to focus on strategic projects such as space planning, access control, compliance, and workplace improvements. This is a hands-on role for someone who is organized, responsive, proactive, and comfortable dealing with multiple small fires while keeping the bigger picture in view.

## What You’ll Do

- Own the day-to-day facilities helpdesk and ticketing queue - logging, prioritizing, tracking, and resolving requests within SLA.
- Coordinate with vendors and contractors across cleaning, maintenance, security, catering, and other workplace services to ensure issues are resolved on time and to the expected standard.
- Conduct regular walkthroughs across all floors to identify maintenance, safety, cleanliness, or workplace issues before they escalate.
- Follow up with vendors on schedules, quotations, service quality, and issue resolution, including negotiating basic service terms when needed.
- Support the procurement of facilities supplies and consumables, including inventory tracking, stock checks, and reordering.
- Assist with office moves, seating changes, minor space setups, and other workplace changes.
- Maintain accurate records of facilities assets, contracts, vendors, maintenance schedules, inventory, and ongoing requests.
- Support the execution of FM initiatives under the FM Manager’s direction, such as access control rollouts, AV setups, fire safety requirements, and other workplace projects.
- Act as the on-the-ground point of contact for employees on facilities-related questions and requests.
- Keep track of open issues and follow through with the relevant stakeholders until they are fully resolved.
- Help the FM team move from reactive firefighting toward a more proactive and structured way of managing workplace operations.

## What You’ll Need

- 1–3 years of experience in facilities, office management, workplace operations, or operations coordination.
- Strong organizational skills and the ability to manage multiple open tasks simultaneously without losing track of details.
- A strong ownership and follow-up mindset - you don’t just raise a request, you make sure it gets resolved.
- Comfortable working with vendors and contractors and negotiating basic service terms when needed.
- Proficiency in Excel or Google Sheets, particularly for tracking inventory, tickets, budgets, and operational data.
- Clear and professional communication skills in both Arabic and English.
- Comfortable being physically present on-site and responding to real-time workplace issues.
- Practical problem-solving skills and the ability to stay calm when priorities change or unexpected issues come up.
- A proactive mindset - you notice problems, flag them early, and take action without waiting to be asked.

## Nice to have

- Experience working within a structured Facilities Management or Workplace team.
- Experience managing a facilities helpdesk, ticketing system, or SLA-based service requests.
- Experience working with multiple vendors and contractors.
- Experience supporting office moves, seating plans, or workplace projects.
- Exposure to access control, AV, fire safety, or other workplace systems.
- Experience in a corporate, fintech, technology, co-working, hospitality, or facilities-services environment.

## Why this role matters

We’re building Facilities at Thndr into a structured operation that enables everyone else to do their best work. The Facilities Coordinator is at the center of that transformation. You’ll own the day-to-day execution that keeps our offices running — from getting a maintenance issue resolved, to making sure supplies are available, to coordinating vendors and supporting workplace projects. This role gives you the opportunity to build real ownership across workplace operations while working closely with an experienced FM team and seeing the impact of your work every day. If you’re someone who likes getting things done, keeping operations organized, solving problems on the ground, and making sure nothing falls through the cracks, this is your chance to help build the operating backbone of Facilities at Thndr.

Who Are We? Thndr was founded on a bold dream to democratize access to investing through smart tech and human-centric design. This is simply our way of saying we give anyone with a smartphone the simple and easy access they need to preserve and grow their wealth. At the same time, we’re shaping the future of investing while actively driving the economies we serve by promoting local investment products. History has shown that investing is the single greatest way to build long-term wealth, but before Thndr, only a very small percentage of people had access to it due to:

- High barriers to entry - In the form of excessive minimum account balances, complex, outdated onboarding, and low financial literacy.
- Irrelevant experience - Catered toward expert traders and financial specialists, therefore alienating the majority of the population.
- Fragmented offering - Investment products were not gathered in a single, intuitive outlet.

We don't just talk about change, we deliver it. Here's a glimpse into our impact so far:

- 5.5 million app downloads
- EGP 1B+ average daily traded value across 2025
- #1 digital investing platform in Egypt for the third consecutive year
- 76% of users are first-time investors
- 40% of our users come from outside of capital cities and have previously had limited access to financial institutions

Building on the success of our core platform, we are continuing to change culture and break down barriers by launching Rumble, the subscription-based investment recommendations platform. Rumble was born with the vision to empower everyday individuals to build wealth confidently and intelligently through access to timely and in-depth advice from the industry’s top experts. Going beyond traditional investment advice, it offers long and short-term investment recommendations and financial content through engaging articles and videos that guide users on their financial journey and maximize their returns. At Thndr, we're looking for people driven by our mission to help us democratize investing across the MENA region.

## About Thndr

## Company Overview
- **One-liner**: Thndr is a technology-driven investment platform that aims to democratize access to financial markets in the MENA region by offering a simple, mobile-first way to invest in stocks, gold, mutual funds, and savings funds.
- **Entity Type**: Private (backed by prominent venture capital investors)
- **Headquarters**: Cairo, Egypt (with teams across three countries in the region)
- **Founded**: 2019 (founded after co-founders’ experience at an investment bank in 2016)
- **Founders**: Seif Amr and Ahmad Hammouda

## Core Business
- **Primary industry/industries**: Fintech – investing and wealth management
- **Target customers**: B2C, primarily individual retail investors, especially first-time and young investors (average age <30; 87% first-time investors)
- **Mission or purpose statement**: “Democratize investing in the MENA region” by removing barriers and using technology to offer a simple, accessible investing experience.

## Products & Services
- **Thndr App**: Mobile platform for investing in Egyptian stock market (EGX), US stocks (via Alpaca Securities), gold (via AZG mutual fund), mutual funds, and equity funds.
- **Thndr Learn**: Educational platform teaching personal finance and investing basics.
- **Thndr Claps**: A daily financial newsletter delivered to users’ inboxes.
- **Virtual Mode**: A simulation environment where users can practice investing with 100,000 virtual currency risk-free.
- **Savings Clouds / Savings Funds**: Low-risk, professionally managed fund products for growing savings and protecting against inflation.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (conflicting reports may exist, but not found).
- **Key Metric**: Total users – over 4,000,000 as of 2025/2026. Also, #1 investment platform in Egypt by number of trades, and contributed 86% of new entrants to the EGX in 2022.
- **Notable Investors/Partners**: Prosus Ventures, Tiger Global, BECO Capital, Endure Capital, 4DX Ventures (as of time of data).
- **Growth Signals**: 87% of users are first-time investors; 50% live outside major cities; average age <30; team has grown to 100+ employees across three countries.

## Competitive Advantages
- **Regulatory license**: Licensed by Egypt’s Financial Regulatory Authority (FRA) and ADGM’s Financial Services Regulatory Authority, providing trust and security.
- **Localized user experience**: Tailored for the Egyptian and MENA market, including local payment methods (InstaPay, Vodafone Cash) and Arabic-language content.
- **Educational focus**: Built-in learning tools (Thndr Learn, Claps, Virtual Mode) lower the barrier for new investors.
- **Simplicity and speed**: Same-day account activation with no branch visit required; multiple funding methods.

## Strategic Focus
- **Regional expansion**: The company already operates in Egypt and the UAE (ADGM) and is scaling across the MENA region.
- **Product diversification**: Adding new asset classes (gold, mutual funds, savings funds) to deepen engagement.
- **User education**: Continuing to invest in financial literacy tools to convert first-time investors into long-term customers.

## Why Work Here
- **Culture highlights**: Values include ownership (“act like an owner”), candid and transparent communication, ethical behavior, and a flat hierarchy. Employees describe a contagious passion for the mission and a supportive, encouraging team.
- **Remote/hybrid/office policy**: Not explicitly stated, but the team works across three countries (Egypt, UAE, and likely others), suggesting a flexible or hybrid setup.
- **Notable perks**: Strong sense of impact – “every action has a direct impact on the overall company.” Emphasis on output over hours, collaboration, and diversity.

## Sources
1. [thndr.app – About Us](https://thndr.app/blogpost/about-us/)
2. [thndr.app – Homepage](https://thndr.app/)
3. [thndr.app – Careers](https://thndr.app/careers/)
4. [thndr.app – Jobs List](https://thndr.app/careers/jobs-list/)

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