---
title: 'Facilities Manager at capital.com'
canonical: 'https://feeny.ai/job/facilities-manager-capital-com-dubai-3nazqyzq1zgq'
type: 'job'
last_seen: '2026-10-15'
---

# Facilities Manager at capital.com

- **Company:** capital.com
- **Location:** Dubai, United Arab Emirates
- **Work type:** onsite
- **Posted:** 2026-10-13
- **Last confirmed live:** 2026-10-15
- **Apply:** https://jobs.lever.co/capital/a0b7e2ce-b268-4aac-a884-8fbcd877d9da

## Job description

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.

The Facilities Manager is responsible for ensuring all offices operate safely, efficiently and consistently, while supporting the wider business as it grows. The role combines day-to-day operational oversight with strategic planning across multiple locations, making sure workplaces are well managed, compliant, and aligned with company standards.

Responsibilities:

Multi-Site Facilities & Portfolio Management: Oversee multiple office locations, making sure standards, service levels and costs are consistent across all sites. Ensure each office is well maintained and running smoothly, balancing local needs with overall company standards.

Vendor, Contract & Service Management: Oversee and manage service providers and contracts across multiple sites, covering both hard and soft FM services. Act as the primary point of contact for the Café Vendor and Landlord on all facilities-related matters. Keep on top of contractor performance and service delivery across several sites and projects at the same time. Build and maintain a strong, reliable vendor network to support consistent, high-quality service across all locations.

Service Delivery & Operations (Hard & Soft FM): Oversee hard and soft FM services across all offices, working with approved and trusted providers to keep service levels consistent and deliver good value. Coordinate teams and vendors across locations, including cleaning, maintenance, security and grounds services where applicable, to ensure everything runs smoothly.

Workplace Projects & Change Management: Support office moves, new site openings, closures and fit-outs across your locations. Plan and deliver facilities and real estate projects across multiple sites, making sure they stay aligned with budgets, timelines and business priorities.

Security, Access & Workplace Systems: Oversee security, access control and workplace systems across offices, ensuring local requirements are met while keeping a consistent global approach.

Health, Safety, Compliance & Risk: Make sure all offices meet H&S legal requirements, adapting to local regulations while maintaining overall standards. Coordinate regular site inspections and audits to ensure buildings are safe, compliant and running effectively.

Stakeholder & Leadership Engagement: Act as a trusted point of contact for Country Heads and senior leaders on workplace, real estate and facilities matters across your regions. Work closely with Finance, Legal, People and local leadership teams to support business growth and operational needs.

Front of House & Visitor Experience: Provide coverage where possible for all visitors, creating a friendly and welcoming first impression. Greet visitors on arrival, register them with building management, arrange access cards where needed and guide them to the right meeting rooms or teams. Keep the reception area clean, organised and presentable throughout the day so it always feels welcoming.

Travel and Hotel Bookings: Work with reception teams across other offices to support business travel, including helping with flight and hotel bookings.

Flexibility & General Duties: Be flexible and help out with additional tasks as needed to support the business. Step in to support other teams or take on related duties when required.

Requirements:

Proven experience managing facilities across multiple countries or regions.

Full FM lifecycle experience across hard and soft services, with solid technical knowledge.

A track record of delivering office fit-outs end to end, including projects outside your home location.

Strong vendor and contract management across multiple sites.

Experience managing FM budgets, forecasts and site licences.

Knowledge of H&S compliance across different jurisdictions and labour laws, ideally including well-regulated markets such as Australia, the UK or the UAE.

Confident influencing senior stakeholders, including executive committee members.

Able to handle incidents and crises remotely across regional offices.

Experience leading or supporting teams based in other locations.

Fluent English.

What you will get in return: Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.

Work-Life Harmony: Join a company that genuinely cares about you—because your life outside of work matters just as much as your time on the clock.

Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.

Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.

Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.

Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!

Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!

Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community

## About capital.com

## Company Overview
- **One-liner**: Capital.com is a multi-award-winning, tech-driven online trading platform that empowers retail traders worldwide with CFDs, advanced tools, and educational resources.
- **Entity Type**: Private (Series A, $25M funding from VP Capital in 2017)
- **Headquarters**: Limassol, Cyprus (with offices in London, Dubai, Warsaw, Sofia, Melbourne)
- **Founded**: 2016
- **Founders**: Viktor Prokopenya

## Core Business
- **Primary industry/industries**: Financial Services (Online Brokerage, CFD Trading, Fintech)
- **Target customers**: B2C (retail traders, from beginners to experienced)
- **Mission or purpose statement**: To help traders make better decisions by giving them the tools and resources they need to trade with confidence.

## Products & Services
- **[Capital.com Platform]**: Web and mobile trading platform offering 5,500+ markets across multiple asset classes (forex, indices, shares, commodities, crypto). Features real-time data, advanced charting, and a responsive mobile app. (SaaS, mobile-first)
- **[Investmate App]**: Educational app for new and amateur traders, covering finance basics, risk management, and trading skills. (Service / Education)
- **[eQ (AI-Powered Trading Bias Detection)]**: A system that tracks trading behaviour, detects cognitive biases, and provides personalised educational materials and news. (AI tool)
- **[SmartFeed]**: A feed that delivers personalised financial news and educational content based on user behaviour. (AI-powered content engine)

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total client trading volume exceeded $1.2 trillion in 2023; over 880,000 traders; 1,000+ employees globally as of 2025.
- **Notable Investors/Partners**: VP Capital (lead investor); regulated by FCA (UK), CySEC (Cyprus), ASIC (Australia), SCA (UAE) and in other jurisdictions.
- **Growth Signals**: 34% year-over-year headcount growth (adding ~326 people); named "Fastest-Growing Company in the Middle East and Cyprus" for three consecutive years; expanded into UAE with a new regional head office; trading volumes grew 90% YoY in 2022; awarded "best in class" in five categories by ForexBrokers.com in 2024.

## Competitive Advantages
- **AI-first approach**: Proprietary behavioural analytics (eQ, SmartFeed) that help traders improve decision-making – a key differentiator from traditional brokers.
- **Global regulatory footprint**: Licensed in five major jurisdictions, providing trust and access to clients in 180+ countries.
- **Mobile-first from inception**: Launched as the first mobile-first broker in Europe, leading to a seamless cross-device experience.
- **Strong brand recognition**: Multi-award-winning with high ratings on Glassdoor (4.5) and among clients.

## Strategic Focus
- Continue expanding into new markets (e.g., UAE, Asia-Pacific).
- Deepen AI and machine learning capabilities to enhance personalisation and trading insights.
- Scale the educational ecosystem (Investmate, SmartFeed) to attract and retain retail traders.
- Grow headcount across engineering, product, and operations teams while maintaining a strong culture.

## Why Work Here
- **Culture**: Values-driven (ownership, curiosity, momentum) with a collaborative, international environment. Described as blending "the ambition of a scale-up with the collaboration of a close-knit team."
- **Work Model**: Hybrid working (where applicable); option to work abroad up to 30 days per year ("Workation Initiative").
- **Perks**: Private health insurance, performance-based bonuses, volunteering days, referral bonuses, social events, development and training support.
- **Engineering & Innovation**: Opportunity to work on a next-generation trading platform using AI, data, and scalable infrastructure. Teams are located across multiple continents, offering cross-cultural collaboration.
- **Reviews**: Glassdoor score 4.5; LinkedIn employer rating 4.3/5.0 (246 reviews) with high marks for Work-Life (4.4), Compensation (4.6), Culture (4.3), and Career (4.4).

## Sources
1. [careers.capital.com](https://careers.capital.com/)
2. [capital.com/en-gb/about-us/careers](https://capital.com/en-gb/about-us/careers)
3. [jobs.lever.co/capital](https://jobs.lever.co/capital)
4. [linkedin.com/company/capital.com](https://linkedin.com/company/capital.com)
5. [capital.com/en-int/about-us/our-history](https://capital.com/en-int/about-us/our-history)

## Other roles at capital.com

- [Senior Product Designer (Web)](https://feeny.ai/job/senior-product-designer-web-capital-com-warsaw-xc5xa827f19d) — Warsaw, Poland
- [New Business Specialist (Acquisition and Retention)](https://feeny.ai/job/new-business-specialist-acquisition-and-retention-capital-com-nairobi-4mcmvag05s67) — Nairobi
- [Head of IT Third-Party Management & Procurement](https://feeny.ai/job/head-of-it-third-party-management-procurement-capital-com-limassol-p9ntb9jahpfj) — Limassol, Cyprus
- [Head of Asset Management](https://feeny.ai/job/head-of-asset-management-capital-com-limassol-q5bqxkr4w3qe) — Limassol, Cyprus
- [VP of Financial Crime](https://feeny.ai/job/vp-of-financial-crime-capital-com-london-arwewp3j2e64) — London, United Kingdom
- [Compliance Officer](https://feeny.ai/job/compliance-officer-capital-com-limassol-swkcf0nnqdbc) — Limassol, Cyprus
- [Technical Product Operations Manager](https://feeny.ai/job/technical-product-operations-manager-capital-com-warsaw-y3svrwsbj9z0) — Warsaw, Poland
- [Senior CRM Marketing Manager](https://feeny.ai/job/senior-crm-marketing-manager-capital-com-warsaw-9j3cp8ffjg0p) — Warsaw, Poland
- [Financial Crime and Monitoring Specialist](https://feeny.ai/job/financial-crime-and-monitoring-specialist-capital-com-melbourne-cfqgftqm0ccp) — Melbourne, Australia
- [User Acquisition Manager (PPC)](https://feeny.ai/job/user-acquisition-manager-ppc-capital-com-warsaw-4fwt4866k4j7) — Warsaw, Poland