---
title: 'Family Counsellor at Lyra Health'
canonical: 'https://feeny.ai/job/family-counsellor-lyra-health-singapore-4v16ej5rbf4k'
type: 'job'
last_seen: '2026-09-14'
---

# Family Counsellor at Lyra Health

- **Company:** Lyra Health
- **Location:** Singapore
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-04
- **Last confirmed live:** 2026-09-14
- **Apply:** https://jobs.lever.co/lyrahealth/c53de135-1359-48e0-b579-cee6df8c6d94

## Job description

## About Lyra

Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

## Role Overview

Location: Onsite - to be based in Singapore The role is a permanent five (5) day a week role Hours: 40 hour work-week (to be discussed with the hiring manager) Weekend: Including every Saturday Flexibility: The successful candidate must be flexible to work outside of standard hours to accommodate the global nature of the business and collaborate effectively with international teams across multiple time zones.

## Key responsibilities

Direct clinical care & family assessment

- Deliver high-quality, evidence-based individual therapy and psychotherapy services primarily tailored for children and teenagers to address emotional, behavioral, and developmental challenges.

- Conduct focused parental guidance and family sessions to equip parents with effective strategies, resolve systemic conflicts, improve communication, and strengthen overall family dynamics.

- Provide separate, dedicated individual therapy sessions for adult clients to address mental health concerns.

- Conduct comprehensive family assessments utilizing standardized and clinically validated tools (e.g., GAD-7, PHQ-9, CORE-10) to evaluate risk, identify clinical needs, and construct tailored treatment plans.

- Facilitate structured conflict resolution and psychoeducational guidance to equip family members with practical coping strategies, effective communication techniques, and collaborative problem-solving skills.

- Implement robust, evidence-based outcome tracking methodologies to monitor progress, evaluate therapeutic effectiveness, and provide constructive feedback throughout the care journey.

Clinical Operations & Compliance

- Maintain detailed and confidential clinical documentation in compliance with organizational policies, professional standards, and ethical guidelines, ensuring timely record updates in designated electronic health record systems (e.g., Salesforce).

- Uphold strict client confidentiality and ethical standards in full compliance with relevant local regulations, Singaporean laws, and ethical frameworks established by the Singapore Association for Counselling (SAC) and related bodies.

- Collaborate effectively with multidisciplinary team members, clinical supervisors, and administrative staff to ensure integrated, client-centered care for families.

- Participate in crisis response management according to established protocols, providing timely support as required during emergent crises.

Community Engagement & Outreach

- Design and deliver workshops, webinars, and presentations on mental health, effective parenting, and relationship wellness for corporate, educational, and community audiences.

- Represent the organization at onsite events, engaging with the public to promote wellbeing and facilitate interactive discussions.

- Contribute content to thought leadership initiatives, such as writing informative articles and blog posts on e.g. family systems, relational dynamics, and mental wellness.

## Requirements

- Master's degree or postgraduate qualification in Counseling, Marriage and Family Therapy, Clinical Psychology, or a related discipline.

- Registered Clinical Counselor or Full Member status with the Singapore Association for Counselling (SAC) or equivalent recognized professional board.

- Demonstrated clinical experience in supporting families, counseling techniques, and crisis intervention support

- Proficiency in standardized clinical assessment tools (e.g., GAD-7, PHQ-9) and outcome-tracking methodologies.

- Strong commitment to continuous professional development, ongoing clinical supervision, and ethical clinical practice.

- Excellent communication, presentation, and interpersonal skills suitable for community workshops and client-facing roles.

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."

## About Lyra Health

## Company Overview
- **One-liner**: Lyra Health is a global workforce mental health care company that provides fast access to evidence-based therapy, coaching, psychiatry, and specialty care for employees and their families.
- **Entity Type**: Private (Series F, $910.1M total funding)
- **Headquarters**: Burlingame, California, United States
- **Founded**: 2015
- **Founders**: Not publicly listed (executive team led by CEO Jennifer Schulz)

## Core Business
- **Primary industry/industries**: Mental Health Care, Employee Benefits, Healthcare IT
- **Target customers**: B2B – employers, health plans, health systems; also serves benefits consultants and providers
- **Mission or purpose**: To help people live better lives by transforming access to life-changing mental health care.

## Products & Services
- **Lyra Core Platform**: AI-powered provider matching, digital self-paced resources, skill-building programs, and evidence-based coaching for preventive support.
- **Therapy & Psychiatry**: 1:1 evidence-based therapy, medication management, and personalized provider support for a wide range of mental health needs.
- **Centers of Excellence (COE)**: Specialized in‑house care for pediatrics, adolescents, neurodiversity, and complex/severe conditions (e.g., suicide prevention, intensive outpatient programs).
- **Family Support**: Tailored care for children, teens, adults, couples, and families, with access to over 6,500 children’s mental health specialists.
- **Organizational Well-Being Tools**: Dashboards, assessments, crisis support, and data insights for HR leaders to execute workforce mental health strategy.
- **Lyra AI**: Clinically‑grade AI to accelerate triage, provider matching, and care coordination (launched 2025).

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Total Funding**: $910.1M raised across 8 rounds (latest Series F, amount undisclosed)
- **Annual Revenue**: $243M (LinkedIn estimate, 2024/2025)
- **Notable Investors/Partners**: Workday Wellness (preferred mental health partner), One Medical; investors include prominent VC firms (names not explicitly listed in search results, but known from prior reports – e.g., IVP, Addition, Meritech, etc.)
- **Growth Signals**: Headcount grew 16% YoY to 2,155 employees; serves 20M+ members globally with pathways for 200M+ people; acquired Bend Health (July 2025) to expand pediatric mental health; 97% member retention with first provider; published outcomes show 2x faster recovery and 26% reduction in healthcare claims costs.

## Competitive Advantages
- **Largest dedicated global provider network**: 30,000+ evidence‑based clinicians under annual clinical oversight.
- **AI‑powered matching**: Clinically rigorous AI enhances triage and coordination, leading to high member stickiness and faster recovery.
- **Peer‑reviewed outcomes**: Extensive published research demonstrating measurable ROI for employers (≈4 hours regained productivity/week/employee, $4,800 annual savings).
- **Comprehensive, integrated care**: Spans prevention, acute care, and specialty – without third‑party referrals – covering pediatrics, neurodiversity, and complex conditions in‑house.

## Strategic Focus
- **AI‑led innovation**: Continues to invest in Lyra AI to scale personalized care and build workforce resilience.
- **Pediatric & family expansion**: Acquisition of Bend Health and launch of Pediatric COE positions Lyra to address the youth mental health crisis.
- **Global reach**: Expanding provider network and employer contracts across 37+ countries.
- **Partner ecosystem**: Deepening integrations with platforms like Workday Wellness to embed mental health into broader benefits ecosystems.

## Why Work Here
- **Culture**: “Put clients first” and transparency are core values; emphasis on innovation and excellence with humility.
- **Compensation**: Generous base salary, 401k with up to 3% matching, and equity options for all employees.
- **Time off**: Guilty‑free paid time off including 4 weeks vacation plus paid holidays.
- **Health & wellness**: Comprehensive medical, dental, vision, free One Medical membership, and full access to Lyra’s mental health services for employees and dependents at no cost.
- **Perks**: Tech stipend to set up your home office; remote/hybrid options available (many clinical roles are 1099 or remote).
- **Career growth**: Rapidly growing company (16% YoY headcount increase) with 400+ open positions across clinical, engineering, product, and corporate functions.
- **Work environment**: Distributed across 37 countries with hubs in the US, India, UK, South Africa, and Spain – offers flexibility.

## Sources
1. [lyrahealth.com](https://www.lyrahealth.com/) – Product and company overview
2. [lyrahealth.com/about](https://www.lyrahealth.com/about/) – Leadership, mission, and news
3. [careers.lyrahealth.com](https://careers.lyrahealth.com/) – Benefits and job listings
4. [linkedin.com/company/lyra-health](https://www.linkedin.com/company/lyra-health) – Company size, revenue, headcount, and funding data

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