---
title: 'Family Engagement Specialist at GLIDE'
canonical: 'https://feeny.ai/job/family-engagement-specialist-glide-san-francisco-1tx6z4n6zp68'
type: 'job'
last_seen: '2026-09-09'
---

# Family Engagement Specialist at GLIDE

- **Company:** GLIDE
- **Location:** San Francisco, CA
- **Compensation:** $27–$30/hr
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-04
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.lever.co/glide/5bb7ec11-12d2-413e-890f-30fce486520d

## Job description

## About Glide

GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization

Position Summary The Family Engagement Specialist serves as the primary point of contact for families accessing the Family Resource Center. This position creates a welcoming and inclusive environment while providing family-centered support through outreach, coaching, resource navigation, intake and assessment, parent education, and community engagement. The Specialist builds trusting relationships with families, Family Child Care (FCC) providers, community partners, and internal programs to increase family stability and promote healthy child development.

Working from a strengths-based and trauma-informed approach, the Family Engagement Specialist supports families in identifying goals, accessing resources, strengthening parenting practices, and connecting to services that promote long-term well-being. The position also supports Family Resource Center operations through front desk coordination, event support, inventory management, documentation, and program implementation.

Essential Duties and Responsiblities

Family Engagement & Coaching

- Build trusting relationships with children, parents, caregivers, and Family Child Care providers.
- Provide ongoing strengths-based coaching and support.
- Assist families in developing individualized goals and action plans.
- Support parents with child development, behavior guidance, stress management, and family well-being.
- Connect families with internal and external resources.
- Maintain an active caseload and document services.

Resource Navigation

- Conduct detailed oriented family-centered intake assessments.
- Complete and record assessments and referral information; assist families with accessing food, diapers, housing resources, benefits, and other community supports.
- Follow up with families to monitor progress.
- Advocate for family needs while promoting self-sufficiency.
- When needed, partner with GLIDE programs, program leaders and external agencies.

Community Outreach

- Conduct outreach throughout the community and with Family Child Care providers.
- Promote FRC resources and build relationships with community organizations and partners.
- Support mobile outreach activities and represent the Family Resource Center at community events.

Family Resource Center Operations

- Welcome families and visitors and coordinate participant check-in.
- Facilitate parenting workshops, lead support groups and assist with children's programming.
- Maintain informational materials, order supplies and maintain an organized welcoming reception area.
- Actively participate in meetings; support daily Family Resource Center operations such as managing inventory of diapers, food, and other basic needs.
- Support Child Watch services as needed.
- Support special projects and community initiatives.

Documentation & Data

- Maintain accurate case notes and track goals and outcomes.
- Complete required documentation in Salesforce and other data systems.
- Monitor participation and program outcomes.
- Maintain HIPAA, document security and client confidentiality concerns.

## Minimum Qualifications

- Minimum two years of experience working with children and families.
- Experience providing family support, coaching, case management, outreach, or resource navigation.
- Knowledge of child development, family systems, and parent-child relationships.
- Experience working with low-income families and culturally diverse communities.
- Strong interpersonal, written, and verbal communication skills.
- Ability to facilitate workshops and groups.
- Proficiency with Microsoft Office; Salesforce preferred.
- Ability to work occasional evenings, weekends, and holidays.
- Ability to travel throughout San Francisco and Treasure Island.

## Preferred Qualifications

- Training in Family-Centered Coaching, strengths-based coaching, or related models.
- Training in Trauma-Informed Care.
- Familiarity with Conscious Discipline, 123 Magic, social-emotional learning, or other relationship-based behavior support approaches

Physical Requirements

- Ability to work on a computer and see details of objects at close range.
- Ability to hear within normal range, and communicate effectively (in person, telephone or Zoom).
- Finger dexterity and the ability to use all standard office equipment.
- Sit or stand comfortably; and the ability to navigate throughout office spaces (via elevator or stairs).

Work Environment GLIDE’s buildings are located in the Tenderloin neighborhood.  GLIDE maintains an "open door" policy to the community and its clients, who frequently enter and leave the building.

This role is covered by the collective bargaining agreement.

## About GLIDE

## Company Overview
- **One-liner**: GLIDE is a nationally recognized center for social justice in San Francisco that provides integrated comprehensive services, free daily meals, housing assistance, behavioral health support, and advocacy to break cycles of poverty and marginalization.
- **Entity Type**: Non-profit (501(c)(3) foundation) – publicly supported charity
- **Headquarters**: San Francisco, California, USA (330 Ellis St, San Francisco, CA 94102)
- **Founded**: 1963 (GLIDE Memorial Church roots; incorporated as foundation later)
- **Founders**: Rev. Cecil Williams (founder of GLIDE Memorial Church) and Janice Mirikitani (co-founder of GLIDE's social service programs)

## Core Business
- **Primary industry/industries**: Social services, poverty alleviation, hunger relief, housing/homelessness services, behavioral health, domestic violence intervention, child and family services
- **Target customers**: Homeless, low-income, and marginalized populations in San Francisco (Tenderloin neighborhood); B2C (direct service recipients)
- **Mission statement**: “Create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.”

## Products & Services
- **Daily Free Meals Program**: Three free, nutritious meals served 364 days a year to anyone in need – 533,298 meals served annually
- **Welcome Center**: Immediate basic needs (shelter, hygiene, blankets) and emotional support with case management
- **GLIDE Women’s Center**: Trauma-informed support groups, case management, and counseling for women survivors of violence, homelessness, or isolation
- **Transitional Age Youth (TAY) Health & Wellness Center**: 24/7 center for youth ages 18–27 experiencing homelessness, offering respite, mentoring, and connection to long-term resources
- **Journey Home Program**: Client-centered relocation and reunification support to move people from homelessness toward stability
- **Health Empowerment & Access Team (HEAT)**: Harm reduction, medically assisted treatment, HIV/Hep-C outreach, testing, and health system navigation
- **Community Ambassador Program**: Street-level engagement and placemaking to support San Francisco’s economic revitalization (30×30 plan)
- **Janice Mirikitani Family, Youth and Childcare Center**: Child and infant care, after-school programs, and family counseling for low-income families

## Market Standing
- **Valuation/Market Cap**: Not applicable (non-profit); annual operating budget not publicly disclosed
- **Key Metric**: 533,298 meals served per year; 3,937 people connected to social benefits (CalFresh, SSI) in recent period; $24 million secured in state funding for housing subsidies, shelters, and mental health support through coalition
- **Notable Investors/Partners**: Works in partnership with City of San Francisco leaders; receives state funding; coalition funding from California state budget
- **Growth Signals**: Expanding integrated mobile services; launching a new TAY Health & Wellness Center; developing a $31M fundraising plan (FY24); facility expansion and behavioral health services under current CEO Dr. Gina Fromer

## Competitive Advantages
- **Deeply rooted community trust**: 60+ years serving the Tenderloin, recognized as a “safe space” and oasis for those most in need
- **Integrated service model**: Combines meals, housing, healthcare, childcare, legal clinic, and advocacy under one roof, creating a holistic pathway out of crisis
- **National leadership in social justice**: Actively shaping policy and public narrative on poverty, homelessness, and racial justice from a faith-grounded but secularly inclusive foundation
- **Scale and reach**: One of the largest hunger relief and social service providers in San Francisco, with over 200 employees and thousands served daily

## Strategic Focus
- **GLIDE Forward plan**: Expand integrated and mobile services to reach more people citywide; raise $31M in FY24 for building repair, expansion, and behavioral health; showcase GLIDE as a national social justice leader through art and storytelling; improve business systems and infrastructure; center work on voices of marginalized people; inspire staff growth
- **30×30 alignment**: Supporting San Francisco’s economic revitalization through the Community Ambassador Program and low-threshold case management
- **Policy advocacy**: Secured $24M in state funding for housing subsidies, shelters, and mental health support through coalition building

## Why Work Here
- **Culture**: Supportive, diverse, and inclusive team environment rooted in radical inclusivity, justice, and love. “Work is meaningful and the people are great.”
- **Work environment**: Friendly, accepting, and informal (casual dress code noted)
- **Benefits**: Competitive salaries, medical and dental insurance, generous paid time off, retirement savings plans
- **Equal opportunity employer**: Proudly equal opportunity; will consider qualified applicants with arrest and conviction records (San Francisco Fair Chance Ordinance)
- **Growth opportunity**: Chance to be part of a transformative expansion under new CEO Dr. Gina Fromer, with a strong emphasis on staff development and “building the capacity to learn and iterate”
- **Hybrid/remote policy**: Not explicitly stated; likely on-site given service delivery nature, but check role-specific postings

## Sources
1. [glide.org – About](https://www.glide.org/about/)
2. [glide.org – Careers](https://www.glide.org/Careers/)
3. [jobs.lever.co/glide](https://jobs.lever.co/glide)
4. [guidestar.org – Glide Foundation Profile](https://www.guidestar.org/profile/94-1156481)

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