--- title: 'Family Office - Senior Client Administrator at Brighton Jones' canonical: 'https://feeny.ai/job/family-office-senior-client-administrator-brighton-jones-seattle-7411k7qn6ecw' type: 'job' last_seen: '2026-10-21' --- # Family Office - Senior Client Administrator at Brighton Jones - **Company:** Brighton Jones - **Location:** Seattle, WA - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-10-15 - **Last confirmed live:** 2026-10-21 - **Apply:** https://jobs.lever.co/brightonjones/c2c8b429-4052-435d-96da-ec52ee388bfc ## Job description Ready to make a meaningful impact? At Brighton Jones, we’re a purpose-driven, client-focused team committed to helping individuals live richer lives. As one of the largest RIAs in the nation, we’ve built a culture of continuous growth, collaboration, and community—recognized with 15 consecutive “Best Places to Work” awards including Inc.com’s 2025 list, as well as national honors for community impact. We lead the industry in aligning wealth, passion, and purpose to help our clients thrive. With over $30 billion in assets under advisement, 300+ teammates nationwide, and a dynamic, team-based approach, we’re growing fast—and we’re looking for driven, curious individuals to join our #OneTeam. As a critical member of the Family Office Client Service team, you will partner closely with Lead Advisors and other members of the client team to deliver an exceptional experience for our most strategic and complex families. This is a highly client-facing role requiring sound judgment, discretion, independent decision-making, and exceptional attention to detail. You will regularly work with highly confidential financial, legal, and personal information and will be expected to anticipate client needs, evaluate complex situations, recommend solutions, and drive work through completion. As a Senior Client Service Administrator, you will also serve as a resource to the broader team by providing operational leadership, maintaining high standards of quality and accuracy, and helping develop and support other Client Service Administrators. Take our Values in Action Self-Assessment to see how our values align! ## Your Role - Strategic Client Partnership - Partner closely with Lead Advisors and client teams to support the unique and evolving needs of high-net-worth and ultra-high-net-worth families. - Provide administrative and operational oversight for strategic and complex Family Office and Multi-Family Office relationships. - Serve as a primary point of contact for clients, family members, custodians, and external partners on operational and tactical service matters. - Attend client meetings as appropriate, actively listen for needs and decisions, identify follow-up actions, and drive timely execution. - Anticipate client and advisor needs, assess requests, recommend appropriate courses of action, and independently resolve issues within the scope of the role. - Coordinate across internal and external partners to ensure client priorities move forward seamlessly and accurately. - Exercise discretion and sound judgment when working with highly sensitive family, financial, legal, and personal information. ## Your Role – Client Administration & Execution - Lead administrative execution for client onboarding, implementation, ongoing maintenance, and other complex family needs. - Prepare, review, and process documentation related to account openings, asset movement, client maintenance, and other operational activities. - Manage money movement requests, including capital calls, distributions, journals, trades, wires, transfers, and other complex transactions, ensuring accuracy, appropriateness, and adherence to established processes. - Gather, organize, analyze, and maintain client data within Salesforce and other firm systems, ensuring records remain complete, accurate, and current. - Manage complex calendaring, client meeting coordination, and other logistical needs involving clients, advisors, family members, and external partners. - Prepare client meeting materials, capture decisions and action items, and ensure follow-up work is completed accurately and on time. - Respond to requests from clients, advisors, and team members with a high level of responsiveness, ownership, and follow-through. ## Your Role – Client Experience Leadership - Help oversee the client experience for strategic and complex families, ensuring interactions reflect the high-touch service expected of the Family Office. - Professionally represent Brighton Jones in interactions with clients, family members, custodians, attorneys, accountants, trustees, and other external partners. - Proactively identify opportunities to improve the client experience, simplify processes, and anticipate future client needs. - Coordinate meaningful client touchpoints and experiences, including milestone recognition, gifts, correspondence, and other personalized engagement. - Support ad hoc client projects and broader Family Office initiatives that strengthen the client experience and advance the Family Office offering. - Build trusted relationships with clients and their extended teams through reliability, responsiveness, professionalism, and discretion. Your Role – Quality, Risk & Team Leadership - Serve as a quality-control resource for client-related documentation, transactions, and administrative processes, helping mitigate risk and prevent errors. - Review complex or higher-risk administrative work for completeness, accuracy, and adherence to firm standards. - Identify recurring operational issues or process gaps and recommend improvements that increase efficiency, consistency, and client service quality. - Serve as a resource and mentor to Client Service Administrators, sharing knowledge, best practices, and judgment developed through experience. - Support onboarding and training of new team members on Family Office administrative processes, systems, documentation, and service expectations. - Review work completed by newer team members and provide timely, constructive feedback to support their development. - Help establish and reinforce consistent standards for exceptional administrative execution across the Family Office team. ## Your Experience - 4+ years of experience in financial services, professional services, family office, multi-family office, wealth management, or another complex client-service environment. - Demonstrated experience directly supporting clients and managing complex administrative or operational responsibilities. - Experience working with high-net-worth or ultra-high-net-worth individuals and families strongly preferred. - Experience reviewing the work of others, training teammates, or serving as an informal team resource preferred. - Undergraduate degree desired; Business, Economics, Finance, Accounting, or a related field preferred. ## Skills & Attributes - Exceptional judgment and discretion, with demonstrated ability to work with highly confidential and sensitive client information. - Strong professional presence and communication skills, with the ability to confidently engage with clients, advisors, family members, and external partners. - High degree of ownership and accountability, with the ability to independently drive work from request through completion. - Strong critical-thinking and problem-solving skills, including the ability to evaluate complex situations, identify risks, and recommend solutions. - Exceptional organizational skills and attention to detail, particularly when managing multiple clients, deadlines, and competing priorities. - Proactive and anticipatory approach to client service; able to identify what needs to happen next rather than waiting for direction. - Collaborative and team-oriented, with a willingness to coach, train, and support the development of others. - Self-motivated and takes pride in providing exceptional support to clients and teammates. - Proficiency in Microsoft Office Suite required; Salesforce experience preferred. - Ability and willingness to learn additional position-related systems and tools. - This role is an in-office, full-time, exempt position. We are a work-from-office culture with lots of flexibility. ## Compensation Pay: $110,000 - $130,000 per year Ownership & Financial Wellbeing - Fully paid medical, dental, and vision coverage for employees - 401(k) with 100% match up to 3% of annual compensation - Equity ownership opportunities for every employee - New Business Incentive Program - Generous employee referral bonus - Cell phone data reimbursement - Financial planning services discount for employees and immediate family members Time & Flexibility - Minimum 3 weeks PTO starting Day 1 - Winter Break, Summer Friday flex-days, and 10 paid holidays - Unlimited Volunteer Time Off plus company grant matching - Heavily subsidized transit Growth & Development - 100% reimbursement for required training, certifications, licensing, and dues - Personal career development plans - Richer Life Business Partner (coaching for all employees) - Mindful Emotional & Social Intelligence training - Annual professional & personal wellbeing stipend Connection & Community - Quarterly team-building events - Regular social events - Employee-led book clubs, committees, and affinity groups Family & Milestones - Paid Parental leave (13 weeks for birthing parent and 6 weeks for non-birthing parent) - Adoption benefits - Anniversary milestone celebrations, including a 3-month paid sabbatical at 10 years We are committed to building a business where all of our team members genuinely love where they work and are empowered to reach their full potential. We do this by building authentic relationships with one another, learning and growing continuously together, working hard while having lots of fun, and giving back to our community. Brighton Jones is a team founded on equity and respect, and we’re on a mission to help each other, our clients, and global community thrive. We actively foster a compassionate and inclusive culture and are committed to creating a diverse #OneTeam where teammates can show up authentically. To the right individual, we offer very competitive compensation, a robust benefits package, an award-winning culture, and rewarding career growth. Brighton Jones provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or caste. In addition to federal law requirements, Brighton Jones complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has offices. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ## About Brighton Jones ## Company Overview - **One-liner**: Brighton Jones is a wealth management firm that delivers holistic financial planning and investment advisory services to help clients “Live a Richer Life®.” - **Entity Type**: Private (100% employee-owned; no external venture funding) - **Headquarters**: Seattle, Washington, United States - **Founded**: 1999 - **Founders**: Charles Brighton and Jon Jones ## Core Business - **Primary industry**: Financial Services – Wealth Management, Investment Advisory, Tax Planning, Retirement Plan Advisory - **Target customers**: High‑net‑worth individuals and families (B2C), as well as institutional retirement plan sponsors (B2B) - **Mission**: “To help our clients, colleagues, and the global community Live a Richer Life®” [brightonjones.com/careers](https://www.brightonjones.com/careers/) ## Products & Services - **Holistic Wealth Management**: Comprehensive financial planning that integrates investments, tax strategy, estate planning, philanthropy, and risk management. - **Investment Advisory**: Customized portfolios built around client goals and values. - **Tax Advisory**: Proactive tax planning and preparation services. - **Retirement Plan Advisory**: Consulting and fiduciary services for corporate retirement plans. - **Richer Life Foundation**: A charitable arm that channels 1% of annual revenue to philanthropy, social impact, and community investment [brightonjones.com/careers/lead-advisor](https://www.brightonjones.com/careers/lead-advisor/). ## Market Standing - **Valuation**: Not publicly disclosed (privately held, employee‑owned) - **Key Metric**: $30+ billion in Assets Under Advisement (AUA) as of March 31, 2026 [brightonjones.com/about](https://www.brightonjones.com/about/) - **Client Base**: 4,000+ client households with a 98% client retention rate - **Team**: 350+ team members across 26 offices nationwide [brightonjones.com/careers](https://www.brightonjones.com/careers/) - **Growth Signals**: - 100% organic growth, one of the fastest in the industry - Headcount grew ~18.7% year‑over‑year (to 297 employees per LinkedIn, with 350+ reported on careers page showing continued expansion) [linkedin.com/company/brighton-jones](https://linkedin.com/company/brighton-jones) - Actively hiring Lead Advisors to enter new markets (e.g., Austin, Philadelphia, Boston) - Named a “Best Place to Work” 11 times by local media - **Notable Investors/Partners**: No external investors; the firm is 100% employee‑owned. Over 40% of teammates currently hold equity. ## Competitive Advantages - **100% Employee‑Owned**: Every employee can purchase or earn equity, aligning incentives and fostering long‑term commitment. - **Proprietary MESI Framework**: Mindful Emotional and Social Intelligence (MESI) is a mental fitness and decision‑making program embedded in the culture – considered a “superpower” for the business [brightonjones.com/careers/lead-advisor](https://www.brightonjones.com/careers/lead-advisor/). - **B Corp Certification**: Demonstrates a commitment to social and environmental performance, accountability, and transparency. - **Industry‑Leading Retention**: 98% client retention rate and an 80+ Net Promoter Score reflect deep client trust. - **Holistic, Values‑Based Approach**: Integrates philanthropy and personal values directly into financial plans. ## Strategic Focus - **Geographic Expansion**: Opening new advisor offices in markets such as Austin, Philadelphia, Boston, and Houston. - **Talent Acquisition**: Prioritizing hiring Lead Advisors and support staff to sustain organic growth. - **Deepening Culture & Purpose**: Continuing to invest in MESI training, JEDI (Justice, Equity, Diversity, Inclusion) initiatives, and the Richer Life Foundation. - **Technology Enablement**: Using AI tools in hiring to streamline recruitment while keeping human decision‑making final [jobs.lever.co/brightonjones](https://jobs.lever.co/brightonjones). ## Why Work Here - **Culture**: Collaborative, fun, trust‑based environment with a strong emphasis on belonging and authenticity. Regularly recognized as a top workplace. - **Remote/Hybrid/Office**: Multiple roles are on‑site (e.g., Boston Business Development Specialist), but the firm offers subsidized public transportation and open, collaborative workspaces. Specific remote/hybrid policies vary by role. - **Benefits & Perks**: - Free medical, dental, vision, and life insurance for employees - 401(k) with employer contributions - Generous paid time off, including Summer Fridays and Winter Break - Unlimited paid volunteer time off (matched at $25/hour) - Personal and professional growth stipend - Access to MESI training and Richer Life Business Partners (coaching for all employees) - Opportunity for every employee to own equity or stock options - **Engineering & Technical Roles**: The firm is hiring an Engineering Manager, indicating a growing technology team. Tech roles likely benefit from the same collaborative, values‑driven culture. ## Sources 1. [brightonjones.com/careers](https://www.brightonjones.com/careers/) 2. [brightonjones.com/about](https://www.brightonjones.com/about/) 3. [brightonjones.com/careers/lead-advisor](https://www.brightonjones.com/careers/lead-advisor/) 4. [linkedin.com/company/brighton-jones](https://linkedin.com/company/brighton-jones) 5. [jobs.lever.co/brightonjones](https://jobs.lever.co/brightonjones) ## Other roles at Brighton Jones - [Analyst (Seattle - August 2027 Start)](https://feeny.ai/job/analyst-seattle-august-2027-start-brighton-jones-seattle-vpyhfjzda9s8) — Seattle, WA - [Senior Talent Partner](https://feeny.ai/job/senior-talent-partner-brighton-jones-seattle-dg27ybmpsryd) — Seattle, WA - [Talent Operations Lead](https://feeny.ai/job/talent-operations-lead-brighton-jones-seattle-wf9199xk8b8q) — Seattle, WA - [Head of Impact](https://feeny.ai/job/head-of-impact-brighton-jones-seattle-qd80q4pvqr81) — Seattle, WA - [Winter Tax Internship: January - March 2027 (Dallas)](https://feeny.ai/job/winter-tax-internship-january-march-2027-dallas-brighton-jones-dallas-zqdbeapa9qht) — Dallas, TX - [Winter Tax Internship: January - March 2027 (Seattle)](https://feeny.ai/job/winter-tax-internship-january-march-2027-seattle-brighton-jones-seattle-g44dcd9ra8wd) — Seattle, WA - [Business Development Specialist - Scottsdale, Newport Beach or San Diego](https://feeny.ai/job/business-development-specialist-scottsdale-newport-beach-or-san-diego-brighton-33dkkgz838vr) — Scottsdale, AZ - [Associate Advisor - DC](https://feeny.ai/job/associate-advisor-dc-brighton-jones-washington-0ed9fg7qf4w9) — Washington, DC - [Lead Advisor](https://feeny.ai/job/lead-advisor-brighton-jones-seattle-b629yb1fzrvv) — Seattle, WA - [Private Wealth Management Summer Internship (Scottsdale - June 2027 Start)](https://feeny.ai/job/private-wealth-management-summer-internship-scottsdale-june-2027-start-brighton-qfq1gb3e4ytb) — Scottsdale, AZ