---
title: 'Fare Loader at ATI Business Group'
canonical: 'https://feeny.ai/job/fare-loader-ati-business-group-central-jakarta-cb60kgqkwm4d'
type: 'job'
last_seen: '2026-09-08'
---

# Fare Loader at ATI Business Group

- **Company:** ATI Business Group
- **Location:** Central Jakarta, Indonesia
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-19
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.lever.co/atibusinessgroup/95772e05-d663-4f05-9ca6-9e876469cb8a

## Job description

Are you curious about how travel products, fares, and availability are managed behind the scenes? Do you enjoy working with data, analyzing information, and spotting details that others might miss?

Join us as a Fare Loader and become part of a team supporting international clients and suppliers in the global travel industry. In this role, you'll work with product information, supplier contracts, pricing, and availability, ensuring that the right information is accurately loaded and maintained in our systems.

This is an opportunity to work in a fast-paced, international environment, where your analytical skills and attention to detail directly contribute to the accuracy and quality of travel products offered to customers worldwide. You'll also collaborate with colleagues and stakeholders across different functions, giving you valuable exposure to global business operations and the travel industry.

## Key Responsibilities

- Load, update, and maintain product, pricing, and availability information in designated systems based on client and supplier requests, ensuring all updates are completed accurately and within agreed SLAs
- Review, analyze, and interpret supplier contracts and supporting information to understand product requirements, conditions, pricing, and applicable updates
- Validate product data and processes to ensure information is accurate, complete, consistent, and aligned with client and supplier requirements
- Identify and investigate discrepancies or potential issues, determine root causes where applicable, and take appropriate action to maintain data and product accuracy
- Communicate findings, risks, and potential issues proactively with the Supervisor and relevant team members, ensuring concerns are escalated early and resolved effectively
- Collaborate with cross-functional teams and international stakeholders to support accurate and efficient product maintenance
- Manage multiple requests and priorities while maintaining a high level of accuracy, data integrity, and productivity within agreed timelines

Is this you?

- Good command of written and spoken English, with the confidence to work in an international environment.
- Minimum Bachelor's Degree in any relevant field.
- Excellent analytical and logical reasoning skills.
- Intermediate Microsoft Excel skills.
- Strong curiosity and high attention to detail, with the ability to identify errors and inconsistencies.
- Able to work effectively and collaboratively with cross-functional teams and overseas stakeholders.
- Experience in the travel industry is an advantage.
- Experience working with large volumes of data while maintaining accuracy, quality, and productivity is also an advantage.
- Must be willing to work on shift, including weekends and public holiday.
- Willing to be placed in either Jakarta Office or BSD Office.

Be Part of ATI's Journey

At ATI Business Group, we bring unparalleled knowledge of the travel and hospitality industry to every aspect of our clients' businesses. Through operational expertise, innovative technology, and exceptional talent, we deliver solutions that optimize operations, elevate customer experiences, and accelerate business growth. Since 2002, we've grown into a global team of 2,000+ professionals, partnering with leading travel and hospitality organizations worldwide. Our people are at the heart of everything we do, helping businesses scale, adapt, and grow while creating meaningful career opportunities along the way.

## About ATI Business Group

## Company Overview
- **One-liner**: ATI Business Group is a business process outsourcing (BPO) and technology solutions provider specializing in the travel, aviation, and hospitality industries.
- **Entity Type**: Private (no disclosed funding)
- **Headquarters**: Jakarta, Indonesia
- **Founded**: 2001
- **Founders**: David Harsamto (Co-Founder & CFO), with Brad Holman (CEO) leading the commercial side since 2010

## Core Business
- **Primary industries**: Travel, aviation, hospitality, business process outsourcing (BPO), and travel technology
- **Target customers**: Travel agencies, airlines, hotel groups, and other travel/hospitality organizations (B2B, enterprise)
- **Mission / purpose statement**: To help travel, aviation, and hospitality organizations scale with people, processes, and technology that deliver measurable impact.

## Products & Services
- **Fare Filing & Fare Loading**: Managing fare data across multiple Global Distribution Systems (GDS) for airlines and travel sellers.
- **Ticketing & Refund Operations Support**: End-to-end ticketing, reissuance, and refund processing.
- **Finance & Accounting Support Services**: Outsourced accounting, reconciliation, and financial reporting for travel companies.
- **Fare Audit Services**: Auditing fare calculations to ensure accuracy and revenue protection.
- **Business IT Development**: Custom software development and automation solutions (including RPA and AI) for travel operations.
- **Call & Chat Support**: Multilingual customer contact center services for travel and hospitality clients.
- **Client Corporate Finance**: Finance and operations associate roles supporting client back-office functions.

## Market Standing
- **Valuation**: Not publicly available
- **Key metric**: Annual revenue estimated at ~$588K (based on third-party estimates) – note this figure appears low relative to headcount and may not be verified; private company, no official disclosure.
- **Headcount**: 1,034 employees (as of 2026), +8.6% growth YoY
- **Notable clients/partners**: Garuda Indonesia (flagship client for fares management platform), and other airlines, travel agencies, and hospitality brands.
- **Growth signals**: Strong hiring momentum – active job postings grew +141% year-over-year; expanded automation and AI team (hiring Automation & AI Lead, AI Engineer); global footprint across 8 countries.

## Competitive Advantages
- **Deep domain expertise**: Over 20 years focused exclusively on travel and aviation BPO, giving them institutional knowledge of airline pricing, GDS systems, and global distribution.
- **End-to-end service stack**: Covers fare filing, ticketing, refunds, audit, finance, IT development, and contact center – a one-stop shop for travel operations.
- **Scalable offshore model**: Majority of workforce in Indonesia (77%) allows competitive cost structures while maintaining English-language capabilities for global clients.
- **Technology-led transformation**: Investing in automation, AI, and robotic process automation (RPA) to drive efficiency gains for clients.

## Strategic Focus
- **Current priorities**: Scaling automation and AI capabilities (recently posted roles for Automation & AI Lead and AI Engineer), expanding service lines, and deepening relationships with existing travel/hospitality clients.
- **Direction for growth**: Enter new geographies (presence in US, Australia, India, Maldives, Thailand, Poland, Canada); continue to build the ATI Academy for structured talent development; leverage technology to move from pure BPO to technology-enabled services.

## Why Work Here
- **Culture**: Team-driven environment focused on collaboration, clear roles, and measurable impact. Review ratings: 3.6/5 (168 reviews) – work-life 3.6, compensation 3.8, culture 3.6, career 3.2.
- **Work policy**: On-site positions (Central Jakarta and BSD South Tangerang) – currently no remote/hybrid model evident from job postings.
- **Training & growth**: ATI Academy provides structured onboarding and upskilling; employees report clear career paths.
- **Global exposure**: Opportunity to work with international clients across multiple time zones and cultures.
- **Rewards**: Competitive compensation (especially for the local market) and recognition programs.

## Sources
1. [LinkedIn Company Profile](https://linkedin.com/company/ati-business-group)
2. [ATI Business Group official site](https://atibusinessgroup.com/jobs/)
3. [Lever careers page (job listings)](https://jobs.lever.co/atibusinessgroup)
4. [ATI Business Group leadership page](https://atibusinessgroup.com/leadership/)
5. [Craft.co company profile](https://craft.co/ati-business-group)

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