---
title: 'Fayetteville Residential Installation Technician at CPI Security'
canonical: 'https://feeny.ai/job/fayetteville-residential-installation-technician-cpi-security-fayetteville-haeepbsagmnt'
type: 'job'
last_seen: '2026-10-14'
---

# Fayetteville Residential Installation Technician at CPI Security

- **Company:** CPI Security
- **Location:** Fayetteville, NC
- **Posted:** 2026-10-02
- **Last confirmed live:** 2026-10-14
- **Apply:** https://job-boards.greenhouse.io/cpisecurity/jobs/4718716006

## Job description

CPI Security is looking for a Residential Installation Technician based in Fayetteville, NC who will install our state-of-the-art home security solutions to residential and commercial customers. This individual will assess the customer’s need and sell additional products and services. This is a fantastic opportunity to earn a great performance-based income, while providing a valuable service to our customers.

What You'll Do:

- Servicing residential security systems accurately and efficiently
- Meeting or exceeding performance goals on a consistent basis
- Performing walkthrough of home to determine the optimal system configuration, and to identify up-selling opportunities
- Keeping the customer informed at all times of what the service process will entail, whether walls will need to be drilled in order to run wiring, etc.
- Connecting in-home system up to our central monitoring system, activating system and performing customer demonstration
- Maintaining good administrative responsibility by submitting billing and payroll paperwork in a timely and accurate manner
- Ensuring the highest level of safety and responsibility in order to avoid injury, property damage or loss of unused materials
- Providing exceptional customer service at all times
- Consulting with management on any issues or concerns
- Cleaning up work area thoroughly
- Maintaining all company equipment, including truck, tools, inventory, etc.
- Maintaining a professional appearance and demeanor at all times

What We're Looking For:

- High School diploma or equivalent; electronics/electrical/HVAC/technical training at trade school or community college, a plus
- Good sales skills, particularly with strong up-selling and closing abilities
- Mechanical aptitude
- Strong customer service skills
- Commitment to safety
- Ability to work effectively both on an individual basis and as part of a team
- Professional appearance and demeanor
- High energy, fun and positive attitude
- Schedule flexibility and the ability to work weekends
- Thorough understanding of alarm systems (user interaction, troubleshooting, etc.) a plus
- Alarm, cable installation, or telecom experience, a plus

What’s In It For You!

- $60,000 annual average earnings (hourly paid training and 100% uncapped commission)
- PLUS career mobility. This is more than a job!
- Off every other weekend!
- Company fuel card, company equipment provided  (i.e. iphone, ipad)…BE IN CONTROL OF YOUR INCOME!
- Comprehensive and on-going paid training when you start. WE INVEST IN YOU!
- Engaging and fun company culture that’s made up of diverse people.
- Volunteer and community engagement opportunities. CPI partners with organizations that share our mission to save and improve lives, particularly focusing on underserved communities.
- Great medical, dental, vision, short- & long-term disability and life insurance options.
- Company paid holidays, floating holiday and paid time off (PTO).
- 401(k) plan with competitive company match.
- Eligible for free monitored security system after 90 days
- Education assistance – we encourage & support our employees who want to improve their skills and further their education for advancement.

## About CPI Security

## Company Overview
- **One-liner**: CPI Security is a regional, full-service residential and commercial security provider offering monitored alarm systems, smart home integration, and 24/7 real-time response across the Southeastern United States.
- **Entity Type**: Private (bootstrapped/family-owned)
- **Headquarters**: Charlotte, North Carolina, United States
- **Founded**: 1991
- **Founders**: Not publicly disclosed on available sources

## Core Business
- **Primary industry**: Electronic Security / Home & Business Security Systems / Monitoring Services
- **Target customers**: Residential homeowners, commercial businesses, and new construction developers in the Southeast (primarily North Carolina, South Carolina, Tennessee, and Georgia)
- **Mission or purpose statement**: “Your Safety, Our Mission” — focused on helping and protecting others, with a commitment to customers, communities, and first responders throughout the Southeast.

## Products & Services
- **Residential Security Systems**: Customizable packages including 24/7 monitoring, smart cameras, sensors, and smart home integration. All packages include free professional installation.
- **Commercial Security Systems**: Tailored security solutions for businesses, including installation and service.
- **Real-Time Response (Real-Time Response℠)**: Proprietary monitoring service featuring real, local people (not just AI) who proactively safeguard homes and respond immediately to alerts.
- **Smart Home Integration**: AI-powered monitoring systems integrated with smart home technology (e.g., cameras, door locks, automation).
- **Flexible Payment Options**: Equipment can be purchased upfront or financed via monthly plans.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company)
- **Key Metric**: Over 230,000 customers; one of the nation’s top 10 largest security providers; over 750 employees (as of 2026)
- **Notable Investors/Partners**: Not publicly disclosed (private). Key partnerships include local first responders and communities.
- **Growth Signals**: Expanded from 10 employees and 300 customers in 1991 to 750+ employees and 230,000+ customers; named SDM Dealer of the Year (twice), Central Station of the Year, and Marvel Award winner; recognized as one of the Carolinas’ Top 25 Best Places to Work; The Monitoring Association named CPI Security 2023 Enterprise Monitoring Center of the Year.

## Competitive Advantages
- **Real-Time Response℠**: Differentiator of having real, local people monitoring and responding to alarms, not just AI or call centers. This human-in-the-loop approach is positioned as superior care and faster response times.
- **Regional Focus**: Branches throughout the Carolinas, Tennessee, and Georgia enable local knowledge, faster on-site response, and personalized service.
- **Award-Winning Excellence**: Industry-recognized for alarm response times, technology, and customer service. SDM Dealer of the Year (twice) and Enterprise Monitoring Center of the Year (2023).
- **Free Professional Installation**: A key customer perk that lowers friction for adoption.
- **Long-Standing Reputation**: Founded in 1991, providing decades of trust and stability in a competitive market.

## Strategic Focus
- **Growth & Expansion**: Continuing to expand its regional footprint across the Southeast (currently in NC, SC, TN, GA) with active hiring for sales, installation, and support roles in new and existing markets.
- **Technology Innovation**: Investing in cutting-edge, AI-powered monitoring systems and smart home integration to stay ahead of industry trends and evolving threats.
- **Customer Retention & Lifecycle**: Actively hiring for roles like Marketing Manager – Customer Retention & Lifecycle and Customer Retention Manager, indicating a focus on long-term customer value and reducing churn.
- **Operational Excellence**: Prioritizing fast alarm response times, professional installation, and exceptional customer service as core operational pillars.

## Why Work Here
- **Culture & Recognition**: Consistently ranked as one of the Carolinas’ Top 25 Best Places to Work. Emphasizes a supportive, community-focused environment.
- **Benefits**: Competitive salary, 401(k) match, wellness program with incentives, education assistance, professional development, paid volunteer time, charitable giving, team events, birthday and work anniversary recognition.
- **Work Environment**: Hybrid/office roles available depending on position (e.g., corporate roles in Charlotte, field roles across the region). Hands-on work with cutting-edge security technology (AI, smart home systems).
- **Community Impact**: Employees get paid volunteer time off to participate in charitable activities. The company is deeply embedded in the communities it serves.
- **Career Growth**: Opportunities for advancement across corporate (marketing, finance, HR, IT, product), sales, customer support, installation, and service roles. Active hiring for senior roles (e.g., Product Owner, Corporate Controller, FP&A Director, Senior Data Engineer).
- **Engineering & Tech Roles**: Hiring for Salesforce Engineer, Senior Data Engineer, Product Owner, HR Data & Systems Specialist — indicating a growing tech and data team.

## Sources
1. [cpisecurity.com - Home Page](https://cpisecurity.com/)
2. [cpisecurity.com - About / The CPI Story](https://cpisecurity.com/the-cpi-story/)
3. [cpisecurity.com - Careers Page](https://cpisecurity.com/about/careers/)
4. [job-boards.greenhouse.io - CPI Security Jobs](https://job-boards.greenhouse.io/cpisecurity)

## Other roles at CPI Security

- [Residential Security Sales Representative](https://feeny.ai/job/residential-security-sales-representative-cpi-security-greenville-svcj6tb7e5mb) — Greenville, SC
- [Residential Installation Technician](https://feeny.ai/job/residential-installation-technician-cpi-security-charlotte-wh73mmrgewbg) — Charlotte, NC
- [Commercial Security Sales Consultant](https://feeny.ai/job/commercial-security-sales-consultant-cpi-security-raleigh-yybvdb9fh7wr) — Raleigh, NC
- [Inside Sales Advisor](https://feeny.ai/job/inside-sales-advisor-cpi-security-charlotte-q09ge72h4wj9) — Charlotte, NC
- [New Home Construction Security Sales Manager](https://feeny.ai/job/new-home-construction-security-sales-manager-cpi-security-charleston-0err8xa6qc8y) — Charleston, SC
- [Head of Information Technology](https://feeny.ai/job/head-of-information-technology-cpi-security-charlotte-smwbjt2ghgfp) — Charlotte, NC
- [New Construction Sales Representative](https://feeny.ai/job/new-construction-sales-representative-cpi-security-columbia-gazzstg80sxb) — Columbia, SC
- [Product Owner](https://feeny.ai/job/product-owner-cpi-security-charlotte-ta4v4nf2b7vh) — Charlotte, NC
- [Residential Security Field Sales Manager](https://feeny.ai/job/residential-security-field-sales-manager-cpi-security-charleston-xdrnejstjcb0) — Charleston, SC
- [Regional Commercial Sales Manager - Raleigh Market](https://feeny.ai/job/regional-commercial-sales-manager-raleigh-market-cpi-security-raleigh-8fa6srchcac6) — Raleigh, NC