--- title: 'Federal Compliance Program Manager at Mark43' canonical: 'https://feeny.ai/job/federal-compliance-program-manager-mark43-boston-3my2zp6g9v7n' type: 'job' last_seen: '2026-11-09' --- # Federal Compliance Program Manager at Mark43 - **Company:** Mark43 - **Location:** Boston, MA - **Work type:** remote - **Posted:** 2026-11-03 - **Last confirmed live:** 2026-11-09 - **Apply:** https://mark43.com/list-job/8349814?gh_jid=8349814 ## Job description Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. We are looking for a Federal Compliance Program Manager to join our Governance, Risk & Compliance team. This is a senior individual contributor role designed for someone who thrives at the intersection of compliance, technology, and collaboration. You will take full ownership of Mark43’s Federal Compliance program, ensuring that it not only meets regulatory standards but aligns with broader company goals and frameworks. Due to the nature of our customers and the responsibilities of this role, this position requires someone to be a U.S citizenship. ## What You’ll Do In this role, you will: - Own Mark43’s federal compliance program end to end within GRC, focusing on FedRAMP Class D (High) and DoD IL4 requirements. - Lead continuous monitoring, SSP maintenance, evidence collection, and required compliance reporting. - Lead assessment planning and execution, coordinating with independent assessors, agency authorizing officials, and internal control owners. - Coordinate resolution of assessment findings and control gaps, tracking owners, deadlines, and closure evidence. - Partner with Security, Engineering, and Product to translate federal requirements into practical guidance and assess the compliance impact of architectural changes, features, and integrations. - Work with technical owners to resolve gaps in system boundaries, inherited controls, and shared responsibilities across AWS GovCloud, Mark43 services, and third-party dependencies. - Communicate our compliance posture and customer responsibilities to federal stakeholders, and evaluate security requirements for prospective contracts. - Align federal controls and evidence with the broader GRC program, including CJIS, SOC 2, and applicable UK requirements. - Report program health, risks, and readiness to GRC leadership, and incorporate evolving federal requirements into program priorities. ## What You’ll Need We’re looking for a Federal Compliance Program Manager with extensive experience leading compliance programs in SaaS or technology companies. This role requires strong technical understanding of cloud systems and security controls, sound compliance judgment, and the ability to guide cross-functional teams through ambiguity. Required Qualifications - 7+ years of experience in governance, risk, compliance, or security assurance, including substantial responsibility for federal compliance programs. - Experience leading compliance assessments, maintaining security documentation, coordinating evidence collection, and resolving assessment findings and control gaps in a SaaS, cloud, or technology environment. - Strong working knowledge of NIST SP 800-53, including evaluating control implementations, validating evidence, and maintaining ongoing compliance. - Technical understanding of cloud architectures, system boundaries, inherited controls, and shared responsibilities sufficient to evaluate compliance decisions with Engineering and Security. - Ability to translate federal requirements into practical guidance and clearly communicate compliance posture to assessors, agency stakeholders, and leadership. - Demonstrated ability to operate autonomously, drive cross-functional commitments, and escalate risks without formal authority. ## Preferred Qualifications - Direct, hands-on experience managing FedRAMP Moderate and/or High programs, including SSP maintenance, continuous monitoring, and assessment coordination. - Experience supporting DoD IL4 and/or IL5 compliance requirements. - Experience with AWS GovCloud, including control inheritance and shared responsibility models. - Experience supporting federal agency authorization processes and evaluating security requirements in federal contracts. - Experience aligning controls and evidence across federal requirements, CJIS, SOC 2, ISO 27001, or international public sector frameworks. - Familiarity with CMMC and NIST SP 800-171. People who thrive on our team tend to share the following traits: - Humble, open, and curious: You invite collaboration and are open to learning from others - Systems thinker: You connect the dots across frameworks, environments, and priorities - Proactive communicator: You articulate complex topics clearly and keep stakeholders aligned Where You Will Work This role is hybrid in our Boston, MA office. The expectation is for this individual to be onsite once a week. Mark43 has approved states for remote work and also maintains offices in New York City, Boston, and Manchester, UK. Travel may be required occasionally for team collaboration or customer engagement. Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Our [Privacy Notice](https://mark43.com/privacy-policy/) describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team. As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts. Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation. ## About Mark43 ## Company Overview - **One-liner**: Mark43 is the trusted leader in public safety technology, providing a secure, all-in-one platform for agencies to save time, stay compliant, and ensure community safety. - **Entity Type**: Private (venture-backed) - **Headquarters**: New York City, NY, USA (with offices in Boston, MA, USA and Manchester, England, UK) - **Founded**: Not publicly available from provided sources - **Founders**: Not publicly available from provided sources ## Core Business - **Primary industry**: Public Safety Technology - **Target customers**: Public safety agencies – law enforcement, fire, EMS – across federal, state, and local levels (B2G) - **Mission or purpose statement**: “To build the public safety software communities deserve” – creating software that brings dispatchers, first responders, investigators, and community leaders together on one connected platform. ## Products & Services - **Mark43 RMS (Records Management System)**: Cloud-native records management connecting evidence, reducing duplication, and closing cases faster with smart, streamlined workflows. - **Mark43 CAD (Computer-Aided Dispatch)**: Seamless assignment and management of units with real-time visibility for the right response every time. - **Mark43 OnScene**: Mobile app equipping frontline teams with instant access to the right data at the right time. - **Mark43 Insights**: Analytics and public reporting module that unlocks the power of agency data to drive decisions and strengthen community trust. - **ReportAI**: AI-powered tool for automated reporting and investigations, boosting responder productivity. - **BriefAI**: AI-powered tool for briefing and summarization, tailored to public safety needs. - **Ecosystem Integration**: Integrates with hundreds of best-in-class public safety technologies and data sources. All products are cloud-native, AI-empowered, and built on a unified data platform. ## Market Standing - **Valuation / Market Cap**: Not disclosed - **Key Metric**: Over 300 public safety agencies served worldwide - **Notable Investors / Partners**: Not disclosed in provided sources - **Growth Signals**: Multiple office locations (NYC, Boston, Manchester), active hiring for engineering, cybersecurity, data migration, and growth roles; product expansion into AI-powered features (ReportAI, BriefAI) ## Competitive Advantages - **Cloud-native architecture** – always fast, available, and automatically updated; no hardware or software management for agencies. - **Unified data platform** – brings together CAD events, reports, evidence, booking, and more for a single source of truth. - **AI empowerment** – purpose-built AI tools (ReportAI, BriefAI) integrated directly into public safety workflows. - **Security and compliance** – meets and stays ahead of federal, state, and local regulatory requirements; protects against cyber attacks. - **Connected ecosystem** – integrates with hundreds of third-party technologies to automate and enhance workflows. - **Dedicated 24/7/365 support** – product training and real-time assistance for agencies. ## Strategic Focus - Deepening AI capabilities across the platform to further reduce administrative burden and improve decision-making. - Expanding the unified platform to cover the full public safety lifecycle (first call to final report). - Maintaining a responsible AI approach that prioritizes security, privacy, and reliability. - Continuing to scale the customer base while supporting agencies of all sizes. ## Why Work Here - **Work model**: Hybrid-remote with flexible hours; classified as a “remote-first” company with employees across time zones. Offices in NYC, Boston, and Manchester for those who prefer in-person collaboration. - **Time off**: Unlimited Paid Time Off; a paid one-month sabbatical with additional adventure funding after five years. - **Health and wellness**: 100% premium coverage for health, dental, and vision plans for employees and their families globally. - **Financial benefits**: Retirement plan options, company equity, performance bonuses, and employee discounts. - **Family support**: Generous parental leave benefits matching larger tech companies; family medical leave. - **Work environment**: Monthly social budget (rock climbing, cooking classes, laser tag, karaoke, etc.), game rooms, frequent happy hours and office celebrations. - **Professional growth**: Active engineering hiring – roles include AI-Enabled Software Engineer, Lead Software Engineer, Cybersecurity Specialist, and more. Opportunities to work on mission-critical public safety software. - **Values**: Inclusivity, excellence, diligence, humility. Emphasizes that “the best ideas win no matter their origin.” ## Sources 1. [Mark43 Company & Careers Page](https://mark43.com/company/careers/) 2. [Mark43 Product Page](https://mark43.com/) 3. [Built In Company Profile](https://builtin.com/company/mark43) 4. [LinkedIn Company Page](https://www.linkedin.com/company/mark43) 5. 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