--- title: 'Federal Mission Success Manager (Engagement Manager/Program Manager/Customer Success/Account Manager) - Federal Intelligence Community (D.C. Area) at Legion Intelligence' canonical: 'https://feeny.ai/job/federal-mission-success-manager-engagement-manager-program-manager-customer-wvn65mz15271' type: 'job' last_seen: '2026-09-07' --- # Federal Mission Success Manager (Engagement Manager/Program Manager/Customer Success/Account Manager) - Federal Intelligence Community (D.C. Area) at Legion Intelligence - **Company:** Legion Intelligence - **Location:** Washington, DC - **Compensation:** $160k–$200k - **Posted:** 2026-06-19 - **Last confirmed live:** 2026-09-07 - **Apply:** https://job-boards.greenhouse.io/yurtsai/jobs/5169935007 ## Job description ## About Legion Let’s be real, AI isn’t magic; Legion was built to move beyond AI hype—delivering secure, reliable systems that work alongside the people tackling the world’s most critical challenges. Born from a Department of Defense partnership and trusted by leaders across government and enterprise, Legion embeds intelligence inside complex systems, unlocking data, accelerating human workflows, and strengthening mission-critical systems. We don’t replace workflows—we optimize them, ensuring quality, efficiency, and reliability inside the platforms our partners already use. With world-class collaborators like Palantir, Nvidia, HPE, and Oracle, we’re building intelligent infrastructure that enhances human capability and drives impact at the edge and across a range of enterprises. We’re looking for bold thinkers and doers to join us in shaping the future of AI that’s secure, grounded, and built to work. Federal Mission Success Manager (Engagement Manager/Program Manager/Customer Success Manager/Account Manager) - Federal Intelligence Community (D.C. Area) ***US Citizenship is required due to US Government contract requirements*** ***Location + Travel - This is a hybrid position, you will be located onsite at customer location 2-3 days per week in Northern Virginia/D.C. Area - outside of area travel only as needed.*** ***TS/SCI Security Clearance is required as this role will be embedded onsite with our Intelligence Community Customers*** ***This role requires previous experience supporting Intelligence Community (IC) Federal Agency Customers*** ## Role Responsibilities - Advocate For Customers: Act as the voice of the customer within the organization, advocating for customer needs and requirements to the product team. - Manage Customer Requirements: Serve as project manager for any new feature development for the user as well as for deploying the Legion platform for a given customer. - Be a Legion Expert: Develop hands-on technical knowledge of Legion’s product and feature capabilities so that you can ensure our customers are using Legion in the way that’s best for their team. - Lead Customer Onboarding: Train customers on how to use the platform, including training administrative users and champions on how to enable their team members’ success. - Demonstrate Value: Work with customers to understand what really matters to them and their leadership and demonstrate the way that Legion meets that need qualitatively and quantitatively. - Build High-Quality Relationships: Develop relationships with multiple levels of customer stakeholders - everyone from end users, to security engineers to CISOs. - Ensure Renewals: Work closely with the sales teams to identify the best path to renew and expand customers while minimizing churn risks. - Provide Feedback: Proactively gather customer feedback and insights through surveys, interviews, and data analysis, and relay this information to our engineering team. - Manage Issues: Collaborate with engineering to ensure timely resolution to customer issues and maintain consistent communication with our customers. Required Qualifications - SECRET or TS/SCI Security Clearance. - Significant experience as a Engagement Manager/Product Manager/Customer Success Manager (CSM)/Account Manager (AM) working with the government. Our team is lean and requires someone who is able to thrive in the federal space without significant guidance. - Willingness to travel. You will need to be onsite with our customers frequently. Most of them will be in D.C. Area. - Experience with a technical product. You’ll need to have worked with a highly-technical product in the past. Legion is a Generative AI product and the technology itself is highly complex. While our users can be anyone at an enterprise, the decision-makers involved in bringing Legion to their company (e.g., CTOs, CIOs) are often quite technical and you will need to be able to comfortably communicate with them. Exceptional communication skills. You represent Legion to the customer, and you represent the customer to Legion. Effectively communicating in both directions is paramount and critical to the success of both the customer and Legion. - Proven ability to collaborate. You can work effectively with cross-functional teams, including sales, product, and/or engineering to articulate customer needs and develop new platform capabilities to meet them. - Understanding of AI technologies. You understand machine learning concepts and their applications in real-world scenarios and can communicate them to customers of varying levels of technical backgrounds. ## Preferred Qualifications - Experience working at a startup. Legion is early-stage and that means there’s a lot of things that aren’t figured out yet. You’ll need to be comfortable with operating in that kind of environment. - Technical background. You have some experience building tools for project management (e.g., using Excel, SQL, Python, etc.) or developing your own applications for this or other purposes. Location + Travel - This is a hybrid position, you will be located onsite at customer location 2-3 days per week in Northern Virginia/D.C. Area. Other travel as needed. ## Compensation Information $160,000—$200,000 USD ## Equal Opportunity Statement Legion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. ## About Legion Intelligence ## Company Overview - **One-liner**: Legion Intelligence builds the governed agentic AI command layer for national security, enabling human-directed, auditable multi-step workflows across classified, air-gapped, and edge environments. - **Entity Type**: Private (Series B, $58.4M total funding) - **Headquarters**: San Francisco, California, United States - **Founded**: 2022 - **Founders**: Ben Van Roo (CEO) and Jason Schnitzer (CTO) ## Core Business - **Primary industry**: National security, defense technology, enterprise AI infrastructure - **Target customers**: U.S. national security organizations (SOCOM, XVIII Airborne Corps, U.S. Air Force, Department of Energy), federal agencies, and enterprise teams requiring secure, governed AI - **Mission or purpose statement**: “Turning intent into coordinated, governed action” – enabling human command over AI agents while maintaining full attribution and auditability ## Products & Services - **Legion Platform**: Software layer for secure agent orchestration – connects systems, automates multi-step workflows, and enforces governance with human-in-the-loop controls. Deployable on cloud, on-premise, classified, and air-gapped networks. (SaaS / platform) - **Centurion**: Deployable edge system integrating hardware, software, and sustainment for denied, degraded, intermittent, and limited (DDIL) environments. Delivered 48x faster target system analysis and 88% faster SITREP creation at Scarlet Dragon 26-01. (Hardware + software) - **Role-based Mission Packs**: Pre-built agentic workflows for intelligence officers, operations officers, maintenance technicians, and commanders. (Service / solution) ## Market Standing - **Valuation / Market Cap**: Not publicly available - **Key Metric**: Total Funding $58.4M (Series B $40M, Dec 2024; Series A $16M, Sep 2023; Pre-Seed $2.4M, Aug 2022) - **Annual Revenue**: $1.5M (estimated by LinkedIn) - **Notable Investors / Partners**: XYZ Venture Capital (lead Series B), Nava Ventures (lead Series A), U.S. SOCOM, XVIII Airborne Corps, U.S. Air Force, Department of Energy - **Growth Signals**: 51 employees (+24.2% YoY), 6,023 LinkedIn followers (+55.5% YoY), multi-year contracts with defense agencies, 94% faster INTSUM generation and 216 hours saved per week reported in deployments ## Competitive Advantages - **Governed by design**: Every agent action is auditable, attributed, and subject to human override – built for compliance from day one (FedRAMP High, NIST 800-53, SOC 2 Type II, ITAR, CMMC, IL2–IL6). - **Deploy anywhere**: Runs on classified, air-gapped, and edge environments where most commercial AI cannot go. - **LLM-agnostic and modular**: No vendor lock-in; connects across existing systems and data sources. - **Proven in live missions**: Trusted by U.S. Special Operations Command and active-duty units in exercises. ## Strategic Focus - **Scaling agentic AI across national security**: Expanding the platform’s adoption across the Department of Defense, Department of Energy, and allied agencies. - **Commercial Solutions**: Growing a dedicated sales and customer success team for federal and enterprise markets. - **Talent growth**: Hiring for engineering, sales, marketing, and federal solutions roles to support rapid deployment. ## Why Work Here - **Mission-driven impact**: Work on AI systems used in real national security operations, with a clear “mission before ego” culture. - **Flexible work**: Remote or hybrid depending on location; regular in-person meetups (e.g., at the beach). - **Benefits**: Competitive pay, stock options, 12–16 weeks fully-paid parental leave, flexible PTO (no cap), company-wide shutdown from Christmas Eve to New Year’s Day, wellness stipend ($500/year), home office setup ($500 + new laptop), 401k (no match yet), premium health/dental/vision, commuter benefits, bereavement leave. - **Engineering culture**: Values “speed with precision,” “own the outcome,” and “growth always.” Active open positions include Senior Software Engineer, Staff Applied ML Engineer, Forward Deployed Engineer, and Staff Product Manager. ## Sources 1. [legionintel.com](https://www.legionintel.com/) 2. [legionintel.com/company](https://www.legionintel.com/company) 3. [legionintel.com/careers](https://www.legionintel.com/careers) 4. [Greenhouse job board](http://job-boards.greenhouse.io/yurtsai) 5. [LinkedIn company page](https://www.linkedin.com/company/legion-intel) 6. [TechCrunch (Series B)](https://techcrunch.com/2024/12/03/yurts-raises-40-million-to-be-the-dods-ai-chatbot/) 7. [Business Wire (Centurion announcement)](https://www.businesswire.com/news/home/20250708000000/en/Legion-Intelligence-Launches-Centurion-Edge-System) 8. [PR Newswire (SOCOM contract)](https://www.prnewswire.com/news-releases/yurts-secures-16m-contract-with-socom-to-integrate-large-language-models-in-defense-enterprises-302009000.html) ## Other roles at Legion Intelligence - [Principal Software Engineer / Rust Programmer - Platform (Remote US)](https://feeny.ai/job/principal-software-engineer-rust-programmer-platform-remote-us-legion-tp93c7me9tfq) — United States - [Agentic Platform Engineering Manager (Remote US)](https://feeny.ai/job/agentic-platform-engineering-manager-remote-us-legion-intelligence-united-states-819gscmahfsp) — United States - [Senior Software Engineer - Machine Learning (Remote US)](https://feeny.ai/job/senior-software-engineer-machine-learning-remote-us-legion-intelligence-united-rnqzzhea27mw) — United States - [Forward Deployed Engineer (D.C Area)](https://feeny.ai/job/forward-deployed-engineer-d-c-area-legion-intelligence-washington-eh9mee5wy1ep) — Washington, DC - [Solutions Engineer/Agentic AI Tools/Generative AI Protoyping/Proof of Concept (POC) - (Southeastern US Area)](https://feeny.ai/job/solutions-engineer-agentic-ai-tools-generative-ai-protoyping-proof-of-concept-64h4bcmv49aw) — Southeastern United States - [Agentic AI Engineer / Software Engineer - AI Applications (Remote US)](https://feeny.ai/job/agentic-ai-engineer-software-engineer-ai-applications-remote-us-legion-r46ekn3gssz9) — United States - [Creative Director (Remote US)](https://feeny.ai/job/creative-director-remote-us-legion-intelligence-united-states-hrdk6na4wqve) — United States - [Senior RUST Developer / Senior Software Engineer - Platform (Remote US)](https://feeny.ai/job/senior-rust-developer-senior-software-engineer-platform-remote-us-legion-1nh7pdndjk7x) — United States - [DevOps Engineering Manager (D.C. Area)](https://feeny.ai/job/devops-engineering-manager-d-c-area-legion-intelligence-washington-dkbxyywjktnr) — Washington, DC - [Staff Applied Machine Learning Engineer](https://feeny.ai/job/staff-applied-machine-learning-engineer-legion-intelligence-united-states-g1gph6qcvmfe) — United States