--- title: 'Federal Quality Assurance Analyst - Mulesoft at Thunder' canonical: 'https://feeny.ai/job/federal-quality-assurance-analyst-mulesoft-thunder-united-states-4xjmkh785842' type: 'job' last_seen: '2026-09-15' --- # Federal Quality Assurance Analyst - Mulesoft at Thunder - **Company:** Thunder - **Location:** United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-08-20 - **Last confirmed live:** 2026-09-15 - **Apply:** https://jobs.gem.com/thunder/am9icG9zdDrBHVMIfkqxuDfhzghMiczd ## Job description Quality Assurance Specialist – Salesforce & MuleSoft Federal Delivery Location: Remote/Hybrid (US-based, DC Metro Area). In-person expectations include visits with customers, Salesforce offices, and Thunder offices in Tysons Corner, VA. Employment Type: This is a contingent role based upon a successful bid award. Role Summary: We’re seeking a Quality Assurance Specialist who plays a key role in driving the successful delivery of complex Federal Salesforce Public Sector solutions by ensuring the highest standards of platform integrity, data transformation, and API-driven integrations. This role is accountable for testing functionality, performance, security, and end-to-end integration flows across MuleSoft and Salesforce environments to ensure a high-quality, mission-ready product. Working closely with the Program Manager, Technical Architects, and Integration Engineers, the QA Specialist ensures that every release meets mission objectives, system interoperability demands, and rigorous contractual requirements. This position requires strong technical testing capabilities, deep API proficiency, and experience operating within the rigorous security and compliance standards of cleared Federal delivery environments. Responsibilities: - Comprehensive & API Testing: Lead the design and execution of end-to-end test plans covering Salesforce functionality, performance, security, and complex MuleSoft API integrations (REST/SOAP) to meet stringent Federal requirements. - Integration & Data Validation: Validate full-stack data flows across Salesforce and external legacy systems. Test MuleSoft DataWeave transformations, payloads (JSON/XML), and enterprise integration patterns. - Security & Compliance QA: Ensure technical deliverables, Salesforce environments, and API endpoints comply with Federal security standards, authentication protocols (OAuth, SAML, mutual TLS), and reporting requirements. - Risk Mitigation & Troubleshooting: Proactively identify, log, and escalate critical integration bugs, data mismatches, and technical risks, working directly with integration developers to trace logs and resolve bottlenecks. - Cross-Functional Collaboration: Partner with architects, MuleSoft developers, and Business Analysts (BAs) to validate that Salesforce Public Sector solutions and API contracts align with technical architecture and system specs. - Performance & Metrics: Conduct API response time, load, and performance testing, tracking quality metrics through transparent dashboards for Federal clients. - Innovation Validation: Stay updated with the latest Salesforce and integration trends—including Agentforce, Government Cloud Plus, and MuleSoft Anypoint Platform—to validate innovative, secure solutions for Federal clients. Qualifications: - US Citizenship Required, with ability and willingness to obtain security clearance(s). - Bachelor's degree required. - Strong API & MuleSoft Expertise: Proven proficiency in API testing tools (Postman, SoapUI, or similar), validating REST/SOAP web services, JSON/XML payloads, and complex authentication flows. Working knowledge of MuleSoft concepts (Mule applications, DataWeave transformations, and end-to-end API lifecycle testing). - Stakeholder Management: Exceptional communication skills and the ability to collaborate effectively with cross-functional integration teams in cleared delivery environments. - Strategic Thinking: Strong strategic planning, governance, and organizational skills to align technical architecture with program objectives. - Certifications: ISTQB, MuleSoft Certified Integration Associate, PMP, or CSM preferred. Why Thunder? Because You Deserve More Than Just a Job. - A Culture of Builders – We’re a remote-first, global team of curious, collaborative problem-solvers. You’ll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting. If you’re excited to build, innovate, and grow, you’ll fit right in. - Forge Your Own Path – At Thunder, you’re not just filling a role—you’re shaping it. Whether it’s jumping into presales, refining our methodology, or building something entirely new, the opportunity to innovate is yours to take. Perks In Store for You: - Comprehensive Benefits with Sequoia – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered. - Ownership & Impact – Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building. Come make your mark! - Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology. - People-First Flexibility – We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally. ## About Thunder ## Company Overview - **One-liner**: Thunder helps organizations leverage Salesforce and Amazon Connect as strategic infrastructure, providing consulting and implementation services with a focus on AI integration. - **Entity Type**: Private (venture-backed, Series A/B stage) - **Headquarters**: San Francisco, California, United States - **Founded**: 2020 - **Founders**: Carter Wigell ## Core Business - **Primary industry**: IT Services & IT Consulting (Salesforce ecosystem, Amazon Connect) - **Target customers**: Enterprise B2B, companies using or adopting Salesforce and Amazon Connect - **Mission / Purpose**: “Get Salesforce and Amazon Connect right. Now, and forever.” ## Products & Services - **Salesforce Consulting & Implementation**: Full lifecycle services including Field Service, Service Cloud, Revenue Management (Agentforce), MuleSoft integration, and custom development (LWC, Apex). - **Amazon Connect Consulting**: Design, deployment, and optimization of cloud contact centers with Service Cloud Voice integration. - **Federal Practice**: Dedicated services for U.S. government clients (Solution Architects, Technical PMs, Quality Assurance). ## Market Standing - **Valuation / Market Cap**: Not disclosed; total funding of $25.8M across 6 rounds. - **Key Metric**: Annual revenue of $1.5M (per LinkedIn, likely a lower-bound estimate for a services firm; not fully public). - **Notable Investors/Partners**: Salesforce Ventures, Washington Harbour Partners (lead in latest round, Dec 2024). - **Growth Signals**: 133 employees (+19% YoY); LinkedIn followers grew 39.6% year-over-year to 10.9K; remote-first scaling across US, Philippines, and UK. ## Competitive Advantages - **Deep Salesforce DNA**: Founder was one of the first 100 Salesforce employees and spent nearly 10 years under Marc Benioff. Team includes alumni from Salesforce, Accenture, Deloitte, and IBM. - **AI-First Positioning**: Described as “Salesforce’s most AI-forward implementation partner,” helping enterprises integrate AI into contact centers and operations. - **Boutique & Product-Like**: Reimagines traditional consulting with reusable solutions, risk prediction, and standardized delivery methods (Thunder Academy). - **Channel Partner Focus**: Deep understanding of Salesforce’s partner ecosystem, pipeline pressure, and scalable co-sell programs. ## Strategic Focus - Expand federal/government vertical (open roles for Federal Solution Architects, Technical PMs, QA). - Double down on AI integration offerings (Agentforce, AI-driven contact centers). - Continue building a scalable remote-first delivery model with centers in the Philippines and UK. ## Why Work Here - **Culture & Values**: Tenacity, ownership, customer obsession, employee growth, and well-being. - **Remote-First**: Fully distributed across the US (Hawaii to NYC) and international hubs; hybrid offices in San Francisco, Denver, New York, and Salt Lake City. - **Perks**: Competitive healthcare for team and family, stock options for all full-time teammates, performance bonuses, flexible work schedule, paid holidays, family medical leave, remote work program. - **Growth**: Access to latest Salesforce/AI projects, a tight-knit team of top-tier consultants, and a fast-growing company backed by Salesforce Ventures. ## Sources 1. [thundersf.com/about](https://www.thundersf.com/about) 2. [thundersf.com/careers-us](https://thundersf.com/careers-us) 3. [linkedin.com/company/thundersf](https://linkedin.com/company/thundersf) 4. [builtin.com/company/thunder-thundersf-com](https://builtin.com/company/thunder-thundersf-com) 5. [thundersf.com/careers-ph](https://www.thundersf.com/careers-ph) ## Other roles at Thunder - [Salesforce Business Analyst - Philippines](https://feeny.ai/job/salesforce-business-analyst-philippines-thunder-thunder-philippines-g39xdzb9bjrs) — Thunder Philippines - [Federal MuleSoft Developer](https://feeny.ai/job/federal-mulesoft-developer-thunder-united-states-9d5s9bxrd7mh) — United States - [Federal Solution Architect - AWS/Amazon Connect](https://feeny.ai/job/federal-solution-architect-aws-amazon-connect-thunder-united-states-hr43s2w4fshg) — United States - [UX/UI Specialist - Salesforce (Contract)](https://feeny.ai/job/ux-ui-specialist-salesforce-contract-thunder-united-states-mmd8y4d0y2hz) — United States - [Salesforce Developer (LWC, Apex) - Operations](https://feeny.ai/job/salesforce-developer-lwc-apex-operations-thunder-thunder-philippines-b8at1q71yyap) — Thunder Philippines - [Federal Quality Assurance Analyst - Salesforce](https://feeny.ai/job/federal-quality-assurance-analyst-salesforce-thunder-united-states-dcs8m8d9xczf) — United States - [Federal Mulesoft Solution Architect](https://feeny.ai/job/federal-mulesoft-solution-architect-thunder-united-states-87xf4etakr6w) — United States - [Federal Salesforce Developer - Agentforce Specialist](https://feeny.ai/job/federal-salesforce-developer-agentforce-specialist-thunder-united-states-7pfh8dwdw85v) — United States - [Federal Senior Salesforce Developer - Agentforce Specialist](https://feeny.ai/job/federal-senior-salesforce-developer-agentforce-specialist-thunder-united-states-378pe536zbr4) — United States - [Federal Salesforce Developer](https://feeny.ai/job/federal-salesforce-developer-thunder-united-states-jd0jpzy183sc) — United States