--- title: 'Federal Quality Assurance Analyst - Salesforce at Thunder' canonical: 'https://feeny.ai/job/federal-quality-assurance-analyst-salesforce-thunder-united-states-dcs8m8d9xczf' type: 'job' last_seen: '2026-09-15' --- # Federal Quality Assurance Analyst - Salesforce at Thunder - **Company:** Thunder - **Location:** United States - **Compensation:** $90k–$145k - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-08-19 - **Last confirmed live:** 2026-09-15 - **Apply:** https://jobs.gem.com/thunder/am9icG9zdDoAngACTgfHbS7hhXi-9lwh ## Job description Quality Assurance – Salesforce Federal Delivery Location: Remote/Hybrid (US-based, DC Metro Area). In-person expectations include visits with customers, Salesforce offices, and Thunder offices in Tysons Corner, VA. Employment Type: This is a contingent role based upon a successful bid award. Role Summary: We’re seeking a QA Specialist who plays a key role in driving the successful delivery of complex Federal Salesforce Public Sector solutions by ensuring the highest standards of platform integrity. This role is accountable for testing functionality, performance, and security to ensure a high-quality, mission-ready product. Working closely with the Program Manager and Technical Architects, the QA Specialist ensures that every release meets mission objectives and rigorous contractual requirements. This position requires strong governance, planning capabilities, and experience operating within the rigorous security and compliance standards of cleared Federal delivery environments. Responsibilities: - Comprehensive Testing: Lead the design and implementation of test plans covering functionality, performance, and security to meet stringent Federal requirements. - Security & Compliance QA: Ensure all technical deliverables and Salesforce environments comply with Federal security standards and reporting requirements. - Risk Mitigation: Identify and escalate critical technical risks and issues proactively, implementing strategic mitigation strategies to ensure overall program success. - Cross-Functional Collaboration: Partner with architects, developers, and Business Analysts (BAs) to validate that Salesforce Public Sector initiatives align with technical architecture. - Performance Metrics: Track and report on quality performance metrics through transparent, timely communication and program dashboards for Federal clients. - Innovation Validation: Stay updated with the latest Salesforce trends—including Agentforce and Government Cloud Plus—to validate innovative solutions for Federal clients. Qualifications: - US Citizenship Required, with ability and willingness to obtain security clearance(s). - Bachelor's degree required. - 7-10+ years of IT quality assurance or project management experience, preferably in large-scale Federal environments. - 3-5+ years of proven experience testing programs that utilize Salesforce Government Cloud Plus, Service Cloud, and/or Experience Cloud. - Technical Knowledge: Working knowledge of Agentforce and Salesforce AI capabilities, including the ability to validate autonomous agents within a secure environment. - Stakeholder Management: Exceptional communication skills and the ability to lead cross-functional teams in cleared delivery environments. - Strategic Thinking: Strong strategic planning, governance, and organizational skills to align technical solutions with business objectives. - Certifications: PMP, CSM, or ISTQB certification preferred. Why Thunder? Because You Deserve More Than Just a Job. - A Culture of Builders – We’re a remote-first, global team of curious, collaborative problem-solvers. You’ll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting. If you’re excited to build, innovate, and grow, you’ll fit right in. - Forge Your Own Path – At Thunder, you’re not just filling a role—you’re shaping it. Whether it’s jumping into presales, refining our methodology, or building something entirely new, the opportunity to innovate is yours to take. Perks In Store for You: - Comprehensive Benefits with Sequoia – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered. - Ownership & Impact – Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building. Come make your mark! - Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology. - People-First Flexibility – We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally. ## About Thunder ## Company Overview - **One-liner**: Thunder helps organizations leverage Salesforce and Amazon Connect as strategic infrastructure, providing consulting and implementation services with a focus on AI integration. - **Entity Type**: Private (venture-backed, Series A/B stage) - **Headquarters**: San Francisco, California, United States - **Founded**: 2020 - **Founders**: Carter Wigell ## Core Business - **Primary industry**: IT Services & IT Consulting (Salesforce ecosystem, Amazon Connect) - **Target customers**: Enterprise B2B, companies using or adopting Salesforce and Amazon Connect - **Mission / Purpose**: “Get Salesforce and Amazon Connect right. Now, and forever.” ## Products & Services - **Salesforce Consulting & Implementation**: Full lifecycle services including Field Service, Service Cloud, Revenue Management (Agentforce), MuleSoft integration, and custom development (LWC, Apex). - **Amazon Connect Consulting**: Design, deployment, and optimization of cloud contact centers with Service Cloud Voice integration. - **Federal Practice**: Dedicated services for U.S. government clients (Solution Architects, Technical PMs, Quality Assurance). ## Market Standing - **Valuation / Market Cap**: Not disclosed; total funding of $25.8M across 6 rounds. - **Key Metric**: Annual revenue of $1.5M (per LinkedIn, likely a lower-bound estimate for a services firm; not fully public). - **Notable Investors/Partners**: Salesforce Ventures, Washington Harbour Partners (lead in latest round, Dec 2024). - **Growth Signals**: 133 employees (+19% YoY); LinkedIn followers grew 39.6% year-over-year to 10.9K; remote-first scaling across US, Philippines, and UK. ## Competitive Advantages - **Deep Salesforce DNA**: Founder was one of the first 100 Salesforce employees and spent nearly 10 years under Marc Benioff. Team includes alumni from Salesforce, Accenture, Deloitte, and IBM. - **AI-First Positioning**: Described as “Salesforce’s most AI-forward implementation partner,” helping enterprises integrate AI into contact centers and operations. - **Boutique & Product-Like**: Reimagines traditional consulting with reusable solutions, risk prediction, and standardized delivery methods (Thunder Academy). - **Channel Partner Focus**: Deep understanding of Salesforce’s partner ecosystem, pipeline pressure, and scalable co-sell programs. ## Strategic Focus - Expand federal/government vertical (open roles for Federal Solution Architects, Technical PMs, QA). - Double down on AI integration offerings (Agentforce, AI-driven contact centers). - Continue building a scalable remote-first delivery model with centers in the Philippines and UK. ## Why Work Here - **Culture & Values**: Tenacity, ownership, customer obsession, employee growth, and well-being. - **Remote-First**: Fully distributed across the US (Hawaii to NYC) and international hubs; hybrid offices in San Francisco, Denver, New York, and Salt Lake City. - **Perks**: Competitive healthcare for team and family, stock options for all full-time teammates, performance bonuses, flexible work schedule, paid holidays, family medical leave, remote work program. - **Growth**: Access to latest Salesforce/AI projects, a tight-knit team of top-tier consultants, and a fast-growing company backed by Salesforce Ventures. ## Sources 1. [thundersf.com/about](https://www.thundersf.com/about) 2. [thundersf.com/careers-us](https://thundersf.com/careers-us) 3. [linkedin.com/company/thundersf](https://linkedin.com/company/thundersf) 4. [builtin.com/company/thunder-thundersf-com](https://builtin.com/company/thunder-thundersf-com) 5. [thundersf.com/careers-ph](https://www.thundersf.com/careers-ph) ## Other roles at Thunder - [Salesforce Business Analyst - Philippines](https://feeny.ai/job/salesforce-business-analyst-philippines-thunder-thunder-philippines-g39xdzb9bjrs) — Thunder Philippines - [Federal MuleSoft Developer](https://feeny.ai/job/federal-mulesoft-developer-thunder-united-states-9d5s9bxrd7mh) — United States - [Federal Solution Architect - AWS/Amazon Connect](https://feeny.ai/job/federal-solution-architect-aws-amazon-connect-thunder-united-states-hr43s2w4fshg) — United States - [UX/UI Specialist - Salesforce (Contract)](https://feeny.ai/job/ux-ui-specialist-salesforce-contract-thunder-united-states-mmd8y4d0y2hz) — United States - [Salesforce Developer (LWC, Apex) - Operations](https://feeny.ai/job/salesforce-developer-lwc-apex-operations-thunder-thunder-philippines-b8at1q71yyap) — Thunder Philippines - [Federal Quality Assurance Analyst - Mulesoft](https://feeny.ai/job/federal-quality-assurance-analyst-mulesoft-thunder-united-states-4xjmkh785842) — United States - [Federal Mulesoft Solution Architect](https://feeny.ai/job/federal-mulesoft-solution-architect-thunder-united-states-87xf4etakr6w) — United States - [Federal Salesforce Developer - Agentforce Specialist](https://feeny.ai/job/federal-salesforce-developer-agentforce-specialist-thunder-united-states-7pfh8dwdw85v) — United States - [Federal Senior Salesforce Developer - Agentforce Specialist](https://feeny.ai/job/federal-senior-salesforce-developer-agentforce-specialist-thunder-united-states-378pe536zbr4) — United States - [Federal Salesforce Developer](https://feeny.ai/job/federal-salesforce-developer-thunder-united-states-jd0jpzy183sc) — United States