--- title: 'Field Brand Ambassador at Viamericas' canonical: 'https://feeny.ai/job/field-brand-ambassador-viamericas-silver-spring-ycttm56xk5kv' type: 'job' last_seen: '2026-09-14' --- # Field Brand Ambassador at Viamericas - **Company:** Viamericas - **Location:** Silver Spring, MD - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-09-11 - **Last confirmed live:** 2026-09-14 - **Apply:** https://jobs.lever.co/viamericas/53997194-6be8-492f-b0ef-c6798da554d7 ## Job description Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and 287,885 locations in 95 countries.  At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by providing the highest quality financial services.  We are always seeking TOP TALENT – experienced individuals who embrace our core values of respect, integrity, empathy and creativity. Job description: The Field Brand Ambassador position will support the territory assigned, growing the volume of business in accordance with company goals. Meet or exceed established goals and territory volume increases. Solicit new business from existing accounts, merchandise stores and evaluate and communicate market conditions to management. Execute marketing and promotional initiatives. Reinforce and increase brand awareness, educate consumer and partners on brand attributes. Thoroughly understand our products and services to educate and train our agents. Duties and Responsibilities: - Engage with prospective and existing agencies, end customers and consumers in a professional and friendly manner. - Grow the volume of transactions and increase profitability, visit ALL agents in assigned territory. - Dress agent locations according to brand standards. - Participate in the development of promotional programs. - Actively engage with consumers at agents’ location, set up in-store promotional events and other marketing initiatives to promote the brand. - Assist with marketing and promotional activities such as massive events, trade shows, grass root events, festivals, fairs, or parades. - Perform some activities related to our rewards program, training agencies, helping end customers to enroll, and promote the program. - Collaborate with the Marketing Department in market research activities. - Communicate market conditions to the Marketing Department and the local Sales Team; report agency needs, monitor competitive pricing and exchange rates, collaborate with market research activities, report any relevant information about the industry. - Review the production numbers daily (remote access to the system will be made available) and watch for red flags. Any agent whose volume has decreased from one month to the next or whose growth is inconsistent with the regional trend or company goals for the area must be immediately contacted, visited, and put back on track. - Respond to any shifts in market conditions swiftly and resolve issues before they become problematic or detrimental to growth. - Coordinate with and maintain open lines of communication with other departments. - Work with the marketing department on other projects that may be implemented. - Maintain and/or repair equipment, install software. - Participate in credit and collection effort Qualifications: - Fluency in Microsoft Excel and PowerPoint. - Bi-Lingual English/Spanish - Excellent presentation skills, verbal and written communication skills, and interpersonal skills. - Highly motivated team player with a strong desire for success - Experience in the money transfer industry is a plus Working Conditions: - This position will work remotely at agency locations, traveling 99% of the time around the assigned area. - Must be willing to work flexible hours including evenings and weekends according to the needs of the business. - Must wear a company branded shirt and wear professional attire all the time. Benefits Include: - Major medical/Dental/Vision insurance - Life and Disability insurance - Vacation - 9 Sick Days - 11 Paid Holidays - 401k with Employer Match - Parental Leave - Employee Assistance Program Come work for industry leaders! We are the fastest growing company in the industry, with best in class products.  We offer an environment of growth and learning that will help you to grow your potential and develop as a professional. ## About Viamericas ## Company Overview - **One-liner**: Viamericas is a licensed money transmitter offering international money transfer, bill payment, check processing, and mobile top-up services through thousands of U.S. agent locations and a global network of over 100,000 payout points in more than 80 countries. - **Entity Type**: Private (no public funding rounds disclosed; appears bootstrapped or self-funded since 2000) - **Headquarters**: Coral Gables, Florida, United States - **Founded**: 2000 - **Founders**: Joseph Argilagos (Co‑Founder and Chairman of the Board) ## Core Business - **Primary industries**: Financial services / international remittances / payment processing - **Target customers**: B2C (individuals sending money to family and friends abroad) and B2B (agent locations, partners using the Vianex API platform) - **Mission or purpose**: “Connecting the world through money transfer” – helping families achieve their financial goals by providing affordable, reliable international payment services. ## Products & Services - **Viamericas (Agent Network)**: In‑person money transfer, bill payment, check processing, and mobile top‑up available at thousands of agent locations across the United States and over 100,000 payout locations in Latin America, Africa, India, the Philippines, and other countries. - **Vianex (Digital Platform)**: Online and mobile app allowing customers to send money 24/7 from the U.S. to numerous countries; includes secure login, transaction history, and rate locks. - **Vianex APIs**: A full set of APIs that enable partners to integrate directly into Viamericas’ network for remittance, bill pay, mobile top‑up, compliance, and more. - **ViaUniversity**: Online training platform for agents and employees covering FinCEN compliance, OFAC and KYC checks, and general payment services education. ## Market Standing - **Valuation / Market Cap**: Not disclosed (private company) - **Key Metrics**: - Ranked **#1 remittance provider** by the Inter‑American Dialogue (source: corporate website) - **$600 billion** global remittance industry (referenced on site, not Viamericas’ revenue) - **100,000+ payout points** in 80+ countries - **Thousands of send agents** across all 50 U.S. states and Washington, D.C. - **Notable Investors / Partners**: Not publicly listed; the company has grown organically and is not known to have taken venture capital. - **Growth Signals**: - Expanding presence into Canada, Southeast Asia, and Africa - Operations centers in Mexico, Colombia, and the Philippines - Active hiring across multiple departments (Technology, Operations, Marketing, etc.) ## Competitive Advantages - **Extensive payout network**: Over 100,000 locations in 80+ countries, with strong density in Latin America, Africa, India, and the Philippines. - **One‑stop shop**: Combines money transfer, bill pay, check processing, and mobile top‑up in a single platform (both retail and digital). - **Compliance expertise**: In‑house regulatory team with deep knowledge of anti‑money laundering (AML) laws, OFAC sanctions, and state licensing – the company handles compliance training and tools for its agent network. - **API‑first approach**: The Vianex API set allows quick integration for partners, lowering the barrier to access Viamericas’ established network. ## Strategic Focus - **Digital transformation**: Accelerating adoption of the Vianex online/mobile channel and expanding API partnerships to reach new customer segments. - **Global expansion**: Penetrating new geographies, particularly in Africa, Asia, and Canada, while deepening coverage in core Latin American markets. - **Regulatory leadership**: Maintaining best‑in‑class compliance to sustain trust and enable faster entry into new jurisdictions. - **Talent development**: Investing in internal training (ViaUniversity) and promoting from within (e.g., CTO Esteban Bernal started as a DBA). ## Why Work Here - **Culture**: Described by employees as a “huge family” that supports and encourages growth. (Source: careers page quote) - **Work policy**: Mix of on‑site, hybrid, and remote roles depending on location and function (e.g., Infrastructure Intern in Medellin is on‑site; Senior Marketing Data Analyst in Tijuana is hybrid; Senior Software Developer in Medellin is hybrid). - **Global offices**: Coral Gables (HQ), Los Angeles, Tijuana (Mexico), Medellin (Colombia), Manila (Philippines). - **Career growth**: Proven track record of internal promotions – the CTO rose from Database Administrator through IT Manager to Vice President and ultimately CTO. - **Training**: ViaUniversity provides ongoing compliance and professional development courses. - **Hiring transparency**: Company uses AI tools to assist with resume screening but states that final hiring decisions are made by humans. ## Sources 1. [corporate.viamericas.com](https://corporate.viamericas.com/) 2. [corporate.viamericas.com/careers/](https://corporate.viamericas.com/careers/) 3. [corporate.viamericas.com/about/](https://corporate.viamericas.com/about/) 4. [corporate.viamericas.com/management/](https://corporate.viamericas.com/management/) 5. [jobs.lever.co/viamericas](https://jobs.lever.co/viamericas) ## Other roles at Viamericas - [Business Development Executive](https://feeny.ai/job/business-development-executive-viamericas-los-angeles-a6b8xfgr8msa) — Los Angeles, CA - [Quality Assurance Analyst](https://feeny.ai/job/quality-assurance-analyst-viamericas-medellin-e16gzn77x3v9) — Medellin, Colombia - [Business Development Executive](https://feeny.ai/job/business-development-executive-viamericas-los-angeles-mmz4mdpqmy34) — Los Angeles, CA - [Infrastructure Intern](https://feeny.ai/job/infrastructure-intern-viamericas-medellin-5s3nztfzd7jg) — Medellin, Colombia - [Business Development Executive](https://feeny.ai/job/business-development-executive-viamericas-charlotte-cx0571h7q5eb) — Charlotte, NC - [Business Solution Representative](https://feeny.ai/job/business-solution-representative-viamericas-tijuana-baja-8nqwm3b8p1ew) — Tijuana Baja, CA - [Senior Marketing Data Analyst](https://feeny.ai/job/senior-marketing-data-analyst-viamericas-tijuana-baja-gdhet9tq2hh0) — Tijuana Baja, CA - [Quality Assurance Analyst](https://feeny.ai/job/quality-assurance-analyst-viamericas-manila-a1fz0d9ndtg7) — Manila, Philippines - [Business Solution Representative - Rest of World - South Asia](https://feeny.ai/job/business-solution-representative-rest-of-world-south-asia-viamericas-tijuana-mvkacbhe45fc) — Tijuana Baja, CA - [Business Development Executive](https://feeny.ai/job/business-development-executive-viamericas-kansas-city-5qvxnk5ekh2p) — Kansas City, KS