--- title: 'Field Engineer – ACC/AJO at VML/WPPEnterprise Solutions' canonical: 'https://feeny.ai/job/field-engineer-acc-ajo-vml-wppenterprise-solutions-noida-c0zegp61dp3e' type: 'job' last_seen: '2026-09-09' --- # Field Engineer – ACC/AJO at VML/WPPEnterprise Solutions - **Company:** VML/WPPEnterprise Solutions - **Location:** Noida, India - **Posted:** 2026-08-20 - **Last confirmed live:** 2026-09-09 - **Apply:** https://job-boards.greenhouse.io/vmlenterprisesolutions/jobs/8732708002 ## Job description ## Who We Are WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. VML, part of WPP, supports WPP Enterprise Solutions by helping brands activate transformation through creativity and experience. The opportunity The Field Engineering AJO consultant is a customer-facing, technical advisory role that requires providing advisory support to Clients/Implementation Partners for implementing Adobe Campaign solution. This is a client-facing role and requires consultant to gather & understand Client’s unique business requirements and provide expert guidance by sharing best practices & recommendations in building customized solutions to meet Client’s business needs through Adobe Campaign. Consultant also performs quality checks to ensure that the implementation cycle follows industry best practices, flag all technical issues and highlight risks when they arise. Consultant works with Clients to strategize and drive business value from the platform and enable them to adopt & scale-up in their maturity roadmap. It is a technical advisory role which requires a solid technical acumen in digital campaign implementation and involves constant customer interaction. ## What you’ll be doing - Be a recognized expert/SME for Adobe internal and regional stakeholders. - Act as a lead point of contact for any Customer engagement. - Build trusted advisor relationships with our Clients & Implementation Partners. - Ability to exhibit value to Customers & Partners adopt and scale in their maturity roadmap. - Become an expert in integrating Experience Cloud products and the methods by which they can be used to effectively to optimize online businesses. - Gain an in-depth knowledge of a client's website architecture, online business model, and online campaign strategy. - Gather, document and help form/guide client business requirements, key performance indicators and other functional and/or technical requirements. - Review customized solution design and implementation strategies. - Validate implementation and follow through on issues until resolved. - Troubleshoot and reproduce the technical problems reported by customers and define workarounds. - Identify gaps, highlight risks and document feedback or recommendations basis your assessments in standard artifacts with best-in class quality. - Communicate proactively and effectively to Customer/Implementation Partner teams on assessments & recommendations throughout project life cycle. - Provide advisory to key stakeholders with industry best practices & recommendations throughout the implementation process. - Assist with enablement & desk-side coaching to Customer/Partners on product features, ad-hoc technical queries and future maturity roadmap. - Interact frequently with Client/Implementation Partner teams - marketers, analysts, web developers, and C-level executives, mainly via conference calls or emails. - Manage Customer expectations appropriately and keep projects on schedule and within scope. - Manage multiple client engagements simultaneously. - Work and collaborate with Adobe internal teams and Client/Implementation Partners. - Technical writing and PowerPoint presentation creation ## What we want from you - 6-8 yrs. of overall experience as a client-facing consultant, working experience in Adobe Journey Optimizer (AJO) and ACC. - Hands-on experience building customer journey Campaigns, workflows - Setting up source connectors and ingesting data. - Understanding of segments in AEP and leveraging these segments in building journey - Triggering journeys and activations based on segments and profiles. - Implementing journey automations, actions and messages and integrating with destinations like CRM, email, etc. - Experience developing, debugging and optimizing workflows, journey. - Creating journey templates, editing existing ones and deployment - Experience in Campaign module (batch and triggered) - Strong understanding of concepts like multi-channel data management, segmentation, orchestration, automation and personalization. - Understanding data structures such as - JSON for representing data in APIs, Data Tables for processing tabular data, Streaming data flows. - Experience troubleshooting complex technical issues related to APIs, data ingestion, segments, destinations etc. - Experience in SQL (Oracle / SQL Server / PostgreSQL) - Experience in Javascript / jQuery/XML/Web Services - Knowledge of HTML DOM manipulation and page load events a plus - Solid understanding of general business models, concepts and strategies. - Deep vertical industry experience (e.g., Retail, media, financial services, high tech, etc.) - Passion for the internet domain and use of technology to solve business problems. - Exceptional organizational, presentation, and communication skills - both verbal and written. - Must be self-motivated, responsive, professional and dedicated to customer success. - Possess an innovative, problem-solving, and solutions-oriented mindset - Demonstrated ability to learn quickly, be a team player, and manage change effectively. - Extensive knowledge of Microsoft Office. - Bachelor's/ master's degree in computer science with equivalent work experience. - Experience presenting in front of various technical and business audiences. ## What we can offer you Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are. Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage. We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday. ## About WPP WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence and world-class partnerships – all united by our agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity and deliver transformational growth. For more information, visit [WPP.com](http://wpp.com/). WPP (VML/WPP Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. When you click "Submit Application", this will send any information you add below to WPP (VML/WPP Enterprise Solutions). Before you do this, we think it's a good idea to read through our [Recruitment Privacy Policy](https://www.vml.com/recruitment-privacy-policy). California residents should read our [California Recruitment Privacy Notice](https://www.vml.com/california-recruitment-privacy-notice). This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. ## About VML/WPPEnterprise Solutions ## Company Overview - **One-liner**: VML Enterprise Solutions is the technology and data consulting arm of global creative agency VML, delivering digital transformation, customer experience, commerce, and AI-driven solutions for the world’s largest brands. - **Entity Type**: Division of VML, a subsidiary of WPP plc (NYSE: WPP, LSE: WPP). WPP is publicly traded. - **Headquarters**: London, United Kingdom - **Founded**: 2023 (formed as a unified unit within VML, inheriting legacy from Wunderman Thompson Commerce and VMLY&R) - **Founders**: Not applicable (organizational unit); leadership includes Global CEO Jeff Geheb (Enterprise Solutions) and UK CEO Joe Petyan. ## Core Business - **Industries**: IT Services and IT Consulting, Digital Transformation, Customer Experience (CX), Commerce, Marketing Technology, AI - **Target customers**: Large enterprise and multinational B2C and B2B brands across retail, CPG, automotive, financial services, and technology - **Mission**: *“We are driven by technology, but inspired by people – customers, clients, partners and colleagues.”* Focus on closing the gap between AI ambition and AI readiness. ## Products & Services For each major offering: - **Technology Transformation**: Modernizing legacy systems, implementing AI-driven operating models, and migrating platforms (e.g., Adobe Experience Cloud) to unlock new capabilities. - **Customer Experience (CX)**: End-to-end CX design and implementation, including CRM, loyalty solutions, personalization at scale, and digital product innovation. - **Commerce**: Omnichannel retail and B2B commerce experiences across DTC, marketplace, and B2B channels; powered by Adobe Commerce, Shopify, and Salesforce. - **Consulting**: Strategy, innovation, analytics, and marketing effectiveness measurement to drive business impact. - **Data & AI**: Advanced analytics, data clean rooms, AI-mediated recommendation, and scaled automation. ## Market Standing - **Valuation/Market Cap**: Not publicly available for the division. Parent WPP’s market cap is approximately £8–9 billion (as of mid-2025). VML itself is a top global agency network. - **Key Metric**: Total headcount of **10,000+ experts** across 40+ global offices (vml.com). Active job postings as of mid-2025: 201, with year-over-year posting growth of **+428.9%** (LinkedIn). - **Notable Clients**: The Coca-Cola Company, Ford, Mars, Nestlé, Unilever, Sainsbury’s, KFC, Microsoft (Xbox Design Lab), United Rentals. - **Notable Partners**: Adobe, Salesforce, Google, Microsoft, Braze, Shopify, MACH Alliance (over 50 technology vendor partnerships). - **Growth Signals**: Rapid hiring surge (+428.9% YoY); new AI-focused whitepapers (“Share of Decision”, “Mastering Modernization”); expansion of Enterprise Solutions as a distinct operating unit under VML; recent CEO appointments (Joe Petyan as UK CEO in 2025). ## Competitive Advantages - **Scale & Integration**: Combines deep creative capabilities of VML (award-winning global agency) with dedicated technology and data teams, allowing clients to move from strategy to execution under one roof. - **Platform Ecosystems**: Long‑standing, certified partnerships with the largest enterprise platforms (Adobe, Salesforce, Shopify, Google, Microsoft) enable best‑in‑class delivery. - **Proven Track Record**: Delivered “world’s largest grocery eCommerce replatform” (Sainsbury’s) and transformed customer experiences for Ford across Europe. - **AI‑First Focus**: Actively publishing frameworks and whitepapers on AI readiness, LLM integration, and data clean rooms – positioning as a thought leader in enterprise AI. ## Strategic Focus - Scaling AI‑driven transformation and automation for enterprise clients. - Deepening omnichannel commerce capabilities (B2B, DTC, marketplace). - Expanding consulting and CX services alongside technology delivery. - Building out global delivery centers (India, Poland, Portugal, Hungary, US) to increase cost‑effective capacity. - Investing in talent acquisition – especially in engineering, data, and AI roles – reflected in the surge of job postings. ## Why Work Here - **Culture**: Emphasizes transformation of both client businesses and employee careers. Described as supportive, inclusive, and committed to personal growth. “[We] cherish unique perspectives” (vml.com/es-emea-careers). - **Learning & Development**: Ongoing targeted learning, development opportunities, and a graduate programme for early‑career talent. - **Work Policy**: Not explicitly stated, but offices exist across 40+ locations (London, New York, Bengaluru, Warsaw, Lisbon, etc.) with flexible/remote practices common in agency/consulting environments. - **Notable Perks**: Work with iconic global brands (Coca-Cola, Ford, Microsoft); access to cutting‑edge technology stacks; high growth trajectory with increasing headcount and project demand. - **Engineering Culture**: Strong focus on modern engineering (cloud, AI, headless commerce, MACH architecture) and cross‑functional collaboration between designers, engineers, and strategists. ## Sources 1. [vml.com – Enterprise Solutions](https://www.vml.com/expertise/enterprise-solutions) 2. [vml.com – Enterprise Solutions EMEA Careers](https://www.vml.com/es-emea-careers) 3. [LinkedIn – VML Enterprise Solutions](https://www.linkedin.com/company/vml-enterprise-solutions) 4. [Greenhouse – VML Enterprise Solutions Jobs](http://job-boards.greenhouse.io/vmlenterprisesolutions) ## Other roles at VML/WPPEnterprise Solutions - [Group Director, Solution Architecture & Technical Validation](https://feeny.ai/job/group-director-solution-architecture-technical-validation-vml-wppenterprise-zxmn3jjxsc23) — Chicago Illinois, United States / New York New York, United States - [Group Director, Network Growth Strategy & Opportunity Shaping](https://feeny.ai/job/group-director-network-growth-strategy-opportunity-shaping-vml-wppenterprise-v791nc364z18) — Chicago Illinois, United States / New York New York, United States - [Group Director, Account Mining & Growth Intelligence](https://feeny.ai/job/group-director-account-mining-growth-intelligence-vml-wppenterprise-solutions-2fhkcec2rfvq) — New York New York, United States - [Managing Director, WPP Media Growth Activation](https://feeny.ai/job/managing-director-wpp-media-growth-activation-vml-wppenterprise-solutions-new-hq27vphr44d7) — New York New York, United States - [Managing Director, WPP Creative & Agency Growth Activation](https://feeny.ai/job/managing-director-wpp-creative-agency-growth-activation-vml-wppenterprise-g7vrppq09ng5) — New York New York, United States - [Managing Director, Global Client / Top Account Growth Activation](https://feeny.ai/job/managing-director-global-client-top-account-growth-activation-vml-wppenterprise-wc70cpxd9nnv) — Chicago Illinois, United States / New York New York, United States - [Managing Director, Enterprise Growth Architecture - North America](https://feeny.ai/job/managing-director-enterprise-growth-architecture-north-america-vml-mn8ebz0x39na) — Chicago Illinois, United States / New York New York, United States - [Executive Director, WPP Network Growth](https://feeny.ai/job/executive-director-wpp-network-growth-vml-wppenterprise-solutions-chicago-s8hq6b5p0k55) — Chicago Illinois, United States / New York New York, United States - [Executive Director, Growth Architecture & Enterprise Sales](https://feeny.ai/job/executive-director-growth-architecture-enterprise-sales-vml-wppenterprise-g3r0sxqckyvt) — Chicago Illinois, United States / New York New York, United States - [Estágio em Atendimento](https://feeny.ai/job/estagio-em-atendimento-vml-wppenterprise-solutions-sao-paulo-zv17gt1016vd) — São Paulo, Brazil