---
title: 'Field Implementation Consultant I (English & French Speaking) at Lightspeed Commerce, Inc.'
canonical: 'https://feeny.ai/job/field-implementation-consultant-i-english-french-speaking-lightspeed-commerce-hep27ny01w33'
type: 'job'
last_seen: '2026-09-09'
---

# Field Implementation Consultant I (English & French Speaking) at Lightspeed Commerce, Inc.

- **Company:** [Lightspeed Commerce, Inc.](https://feeny.ai/companies/lightspeed-commerce-inc)
- **Location:** Paris, France
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-19
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.ashbyhq.com/lightspeedhq/fd526348-4577-4c0f-bd0d-f87f3c110b86

## Job description

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We are looking for a Field Implementation Consultant to join our team in Paris. You will be responsible for providing on-site service and technical assistance for our Point of Sale products for our Hospitality industry including restaurants, hotels and bars. You will play a key role in ensuring a smooth go-live process, set our customers up for success, representing Lightspeed in France, leveraging the social nature of the industry to help promote our product and grow our customer base by delivering exceptional service to each and every customer you interact with. You will also have the opportunity to take ownership of interesting projects focused on innovating and improving our processes to ensure a best in class experience and success for our customers. Our customers’ success is our success.

What you’ll be responsible for:

- Travel to customers’ locations to facilitate their implementation of the hardware and provide technical support.
- Plan and organize onsite training sessions with business owners, management team, and/or staff on the front end of the POS system.
- Guide customers onsite through their setup, implementations and integrations.
- Install/troubleshoot networking devices including routers and wireless access points.
- Provide the same level of the above points to remote customers via Zoom.
- Document and track customer installation, network details, schematics and other on-site services.
- Report the progress of the installations to your Team Lead and Installation Coordinator
- Ensure all hardware is present before going onsite to the customer.
- Manage your schedule, collaborate with the Installation Coordinator to plan your onsite visits as efficiently as possible.
- Represent Lightspeed as company ambassador for all new and existing customers.
- Use consistent troubleshooting techniques to quickly and efficiently identify the source of customer issues and provide a prompt and appropriate solution.
- Work closely with other contributors on the Launch and Professional Services team including Managers and Team Leads, to best handle day-to-day situations to improve the overall customer experience.

What you’ll be bringing to the team:

- 2 years of relevant professional experience.
- A technical background and problem solving drive, boundless curiosity.
- Fluency in French and English.
- Previous experience in the hospitality industry (restaurants, hotels, etc,) and interacting with customers to deliver value and surpass their needs.
- Proven ability to effectively troubleshoot and resolve customers technical issues.
- Ability to handle multiple implementation projects at various phases in their customer journey.
- The ability to work collaboratively alongside the Field Sales team both pre and post sales to ensure the smooth onboarding of new customers.
- Highly organized, self-motivated and self-educated with the ability to work independently and autonomously.

Even better if you have, but not necessary:

- Technical or Hardware installation/support
- Networking fundamental knowledge
- Experience in POS, SaaS, networking and/or software.
- Previous experience in the hospitality industry (restaurants, hotels, etc,) and interacting with customers to deliver value and surpass their needs.

We know that people are more than what’s on their CV. We can offer full technical training for the right candidate, if you want to learn we are here to help you grow 😉

What’s in it for you?

Come live the Lightspeed experience…

- Ability to do your job in a truly flexible environment;
- Genuine career opportunities in a company that’s creating new jobs everyday;
- Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

- Lightspeed equity scheme (we are all owners)
- Health & Wellness Credit- expense up to 400 EUR per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health
- Mental Health Support through the Modern Health App- whether it is meditation, coaching or counseling you need - each employee gets access to this platform
- People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year
- Time off to volunteer and give back to your community
- Transit benefit if you travel by public transport to the office
- Lunch reimbursement on the days you work from our Paris office
- Healthy snacks and after work organized by the company
- Health insurance with attractive guarantee plans

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

WHERE TO FROM HERE?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here https://www.lightspeedhq.com/careers/.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

## WHO WE ARE:

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our Applicant Privacy Statement https://www.lightspeedhq.com/legal/applicant-privacy-statement/.

## About Lightspeed Commerce, Inc.

## Company Overview
- **One-liner**: Lightspeed Commerce provides a unified cloud-based point-of-sale (POS) and payments platform that helps retail, hospitality, and golf businesses manage operations, accept payments, and grow across in-store and online channels.
- **Entity Type**: Public (NYSE: LSPD, TSX: LSPD)
- **Headquarters**: Montreal, Quebec, Canada
- **Founded**: 2005
- **Founders**: Dax Dasilva

## Core Business
- **Primary Industries**: Retail Technology, Hospitality Technology, Payments, Software Development
- **Target Customers**: B2B – small and medium-sized businesses (SMBs) in retail, restaurant, and golf sectors, from single-location independents to multi-location chains.
- **Mission / Purpose**: To empower in-person businesses that define local neighborhoods and thriving cities, helping them simplify operations, scale efficiently, and deliver exceptional customer experiences.

## Products & Services
- **Lightspeed Retail**: A POS system for retail stores with inventory management, omnichannel selling (in-store, online, social), customer management, and real-time analytics.
- **Lightspeed Restaurant**: POS and management platform for full-service and quick-service restaurants, including table management, menu customization, and online ordering.
- **Lightspeed Golf**: Specialized POS and booking system for golf courses, pro shops, and tee-time management.
- **Lightspeed Payments**: Integrated payment processing that works across all Lightspeed POS systems, enabling fast settlement and simplified reconciliation.
- **Lightspeed Insights (AI)**: AI-powered analytics that provide actionable business insights, inventory forecasting, and sales reporting.
- **Lightspeed eCommerce**: Online store builder that syncs inventory and orders with in-store operations.
- **Lightspeed Wholesale**: Platform for buying wholesale from top brands and syncing orders directly to the POS.
- **Integrations & Marketplace**: Extensive library of third-party integrations (accounting, marketing, loyalty, etc.) and a funding program for eligible merchants.

## Market Standing
- **Valuation / Market Cap**: Approximately USD 11.3 billion (as of mid-2026) [linkedin.com](https://www.linkedin.com/company/lightspeedcommerce)
- **Key Metric**: Annual Revenue of USD 1.08 billion (fiscal 2025); processed $91.3 billion in Gross Transaction Value (GTV) in fiscal 2025 [lightspeedhq.com](https://www.lightspeedhq.com/about/)
- **Notable Investors / Partners**: Series A led by Accel; Series B led by Inovia Capital; Series C led by Investissement Québec and La Caisse; Series D led by La Caisse; post-IPO equity round of $716M in 2021. Strategic acquisitions include Upserve, Kounta, ShopKeep, and Ecwid. [linkedin.com](https://www.linkedin.com/company/lightspeedcommerce)
- **Growth Signals**: ~144,000 merchant locations worldwide (fiscal 2025); headcount of ~2,676 employees (+12.9% YoY); expanded into 34 countries; active job postings up 42.8% quarter-over-quarter. [linkedin.com](https://www.linkedin.com/company/lightspeedcommerce)

## Competitive Advantages
- **Unified Platform**: Seamlessly connects POS, payments, eCommerce, inventory, and analytics in one system, reducing complexity for merchants.
- **Industry Specialization**: Dedicated solutions for retail, restaurant, and golf verticals with deep workflows and integrations tailored to each.
- **Global Scale & Local Support**: Operations in 34 countries with 24/7 customer support, serving merchants in over 100 countries.
- **Strong Ecosystem**: Large app marketplace, wholesale network, and funding program create stickiness and reduce churn.
- **20 Years of Domain Expertise**: Established brand trust and deep understanding of merchant pain points. [lightspeedhq.com](https://www.lightspeedhq.com/about/)

## Strategic Focus
- **Payments Growth**: Expanding Lightspeed Payments to increase revenue per merchant and capture transaction volume.
- **AI & Data Insights**: Investing in AI-powered tools (Lightspeed Insights) to help merchants make data-driven decisions and optimize inventory.
- **Multi-Channel Commerce**: Deepening integration between online and in-store selling, including social commerce partnerships (e.g., Meta).
- **Global Expansion**: Continuing to enter new geographic markets and verticals (e.g., CBD, bike, sports) while scaling existing ones.
- **Acquisitions & Integration**: Absorbing acquired companies (Upserve, Ecwid) into a single cohesive platform.

## Why Work Here
- **Flexible Work Policy**: Hybrid model with “flexible paid time off” and the option to work remotely up to two months per year. [lightspeedhq.com](https://www.lightspeedhq.com/careers/)
- **Equity & Benefits**: Stock options (equity in a public company), pension plan contributions, health and wellness credit, computer purchase program, and volunteer time off. [lightspeedhq.com](https://www.lightspeedhq.com/careers/)
- **Culture & Values**: Employee-led networks, office culture clubs, and special interest groups; strong emphasis on diversity, equity, and inclusion; collaborative environment that values “real people” beyond resumes. [lightspeedhq.com](https://www.lightspeedhq.com/careers/hiring/)
- **Growth Opportunities**: Continuous learning, global career development, and exposure to cutting-edge tech across retail, payments, and AI.
- **Interview Process**: Structured, transparent hiring with a work sample test and a focus on two-way conversation. [lightspeedhq.com](https://www.lightspeedhq.com/careers/hiring/)
- **Engineering Culture**: Team of 639 technical staff (18% of workforce); environment described as “infused with culture, just as much as code.” [linkedin.com](https://www.linkedin.com/company/lightspeedcommerce) [lightspeedhq.com](https://www.lightspeedhq.com/careers/)

## Sources
1. [lightspeedhq.com](https://www.lightspeedhq.com/about/) – About Lightspeed: GTV, locations, history, values
2. [lightspeedhq.com](https://www.lightspeedhq.com/careers/) – Careers page: benefits, remote policy, culture
3. [lightspeedhq.com](https://www.lightspeedhq.com/careers/hiring/) – Hiring FAQ: interview process, DEI, work style
4. [lightspeedhq.com](https://www.lightspeedhq.com/) – Product overview: POS, payments, AI, eCommerce
5. [linkedin.com](https://www.linkedin.com/company/lightspeedcommerce) – Company info: revenue, market cap, headcount, funding, acquisitions, employee growth

## Other roles at Lightspeed Commerce, Inc.

- [Quality Specialist II](https://feeny.ai/job/quality-specialist-ii-lightspeed-commerce-inc-manila-20jrpc6z692d) — Manila, Philippines
- [Senior Product Designer](https://feeny.ai/job/senior-product-designer-lightspeed-commerce-inc-auckland-7gnn367m3vtf) — Auckland, New Zealand
- [Lead Business Analyst, Process & automation (London | remote)](https://feeny.ai/job/lead-business-analyst-process-automation-london-remote-lightspeed-commerce-inc-ngfqvyr194ym) — IN the, United Kingdom
- [Lead Business Analyst, Process & Automation (Berlin | remote)](https://feeny.ai/job/lead-business-analyst-process-automation-berlin-remote-lightspeed-commerce-inc-qqdgg08ej206) — IN, Germany
- [Lead Business Analyst, Process & Automation (Belfast | remote)](https://feeny.ai/job/lead-business-analyst-process-automation-belfast-remote-lightspeed-commerce-inc-g9t6hw16tjyh) — Belfast, United Kingdom
- [Lead, Field Sales - The Netherlands](https://feeny.ai/job/lead-field-sales-the-netherlands-lightspeed-commerce-inc-amsterdam-baftwjb0rbbx) — Amsterdam, Netherlands
- [Senior Frontend Developer (all genders)](https://feeny.ai/job/senior-frontend-developer-all-genders-lightspeed-commerce-inc-berlin-1vwatgdsf2y3) — Berlin, Germany
- [Sales Development Representative](https://feeny.ai/job/sales-development-representative-lightspeed-commerce-inc-manila-r2r9nhsj1pyh) — Manila, Philippines
- [Gestionnaire en Stratégie](https://feeny.ai/job/gestionnaire-en-strategie-lightspeed-commerce-inc-montreal-tbtfcsv4wf1y) — Montréal, Canada
- [Strategy Manager](https://feeny.ai/job/strategy-manager-lightspeed-commerce-inc-montreal-v474e2p0r828) — Montréal, Canada