--- title: 'Field Investigator - Bandung at Amar Bank' canonical: 'https://feeny.ai/job/field-investigator-bandung-amar-bank-bandung-ddm41kxghn3k' type: 'job' last_seen: '2026-09-09' --- # Field Investigator - Bandung at Amar Bank - **Company:** Amar Bank - **Location:** Bandung, Indonesia - **Employment:** contract - **Work type:** onsite - **Posted:** 2026-07-23 - **Last confirmed live:** 2026-09-09 - **Apply:** https://jobs.lever.co/amarbank/1174207b-5753-4df6-b1ee-e0bc0be7c72a ## Job description As a Field Fraud Investigator, you will conduct field investigations to verify suspected fraud cases, gather evidence, and support the Bank's fraud prevention initiatives. This role requires strong analytical skills, attention to detail, and the ability to conduct investigations in accordance with established procedures and guidelines. ## Responsibilities - Investigate fraud cases escalated to the Anti-Fraud team (ABADI & Tunaiku) or cases categorized as fraud signals, as assigned by the Anti-Fraud Investigator Supervisor/Team Leader. - Maintain productivity and quality targets for field investigations while gathering and reporting valuable findings during site visits. - Prepare clear investigation reports and maintain the Fraud Case Tracker as part of daily activities. - Collect, validate, and maintain supporting evidence throughout the investigation process while ensuring data confidentiality. - Review suspicious transactions based on fraud alerts and perform customer confirmation when required. - Conduct field visits and coordinate with internal and external stakeholders as needed. - Ensure all investigation documentation is complete, accurate, and maintained in accordance with company policies. Requirement - Minimum Diploma degree in any discipline. - Minimum 2 years of experience in anti-fraud, investigation, or internal audit within the financial services industry. - Good understanding of digital products and application processes in Financial Services Institutions. - Strong analytical, technical, and computer skills. - High integrity, strong ethical standards, and a willingness to learn. ## About Amar Bank ## Company Overview - **One-liner**: Amar Bank is an Indonesian digital bank offering AI-powered savings, deposits, and lending services, focused on financial inclusion for unbanked and underbanked individuals and MSMEs. - **Entity Type**: Public (IDX: AMAR) - **Headquarters**: Jakarta Selatan, Indonesia - **Founded**: 2014 (digital banking operations began) - **Founders**: Not publicly available ## Core Business - **Primary industry**: Digital banking / consumer finance - **Target customers**: B2C (individuals, especially unbanked/underbanked) and B2B (MSMEs, corporate lending) - **Mission**: Empower individuals and MSMEs through financial health and genuine inclusion, creating smiles for 200 million people. ## Products & Services - **Tunaiku**: Digital lending platform offering personal loans up to IDR 30 million with flexible tenors up to 30 months. Served over 14 million applicants and disbursed over IDR 9 trillion in loans as of 2023. - **Celengan**: Flexible savings account with 5.5% p.a. interest, credited daily. - **Deposito**: Time deposit with competitive rates up to 9% p.a. - **Corporate Lending**: Business loans and financing solutions for enterprises (indicated by job postings for Corporate Lending Circle Lead). ## Market Standing - **Valuation/Market Cap**: IDR 3,184,525 million (approx. US$199 million) as of May 2025 (Reuters). - **Key Metric**: Annual revenue not publicly disclosed in USD; Price-to-Sales ratio (TTM) of 1.90 implies revenue around IDR 1.67 trillion (~US$104 million). Total loans disbursed via Tunaiku exceed IDR 9 trillion. - **Notable Investors/Partners**: SBI Group (post-IPO equity 2025), Investree (post-IPO secondary 2022). Regulated by OJK and participant in LPS deposit guarantee. - **Growth Signals**: 464 employees (+3.2% YoY); 83,614 LinkedIn followers (+26.4% YoY); active hiring across multiple roles; Tunaiku’s strong loan portfolio growth. ## Competitive Advantages - **Pioneering digital bank in Indonesia**: One of the first fully digital banks licensed and supervised by OJK. - **AI-powered personalization**: Uses AI and cloud technology to tailor savings, payments, and financial management. - **Strong brand in inclusive lending**: Tunaiku has a proven track record of serving the unbanked/underbanked, with wide geographic reach. - **Deposit insurance**: Customer deposits are guaranteed by LPS up to IDR 2 billion. ## Strategic Focus - **Deepening digital banking**: Expanding AI-driven features for savings, payments, and lending. - **Scaling MSME and corporate lending**: Building out corporate lending teams and products. - **Geographic expansion**: Hiring field collection and customer experience roles across multiple Indonesian cities (Surabaya, Makassar, Palembang, etc.). - **Talent acquisition**: Actively recruiting for technology, finance, commercial banking, and retail banking roles to support next growth phase. ## Why Work Here - **Culture**: Emphasizes “Unlimited Innovation” and a highly collaborative team environment. - **Work model**: On-site positions in Jakarta and other Indonesian cities. - **Engineering focus**: Multiple Head of Engineering roles and tech teams; use of AI in products and hiring processes. - **Growth opportunity**: Public company with strong headcount growth and expanding product lines. - **Employer rating**: 3.7/5 on LinkedIn (57 reviews), with culture rated 3.6 and career opportunities 3.4. - **Perks**: Not explicitly listed, but the bank offers competitive financial products and a mission-driven environment focused on financial inclusion. ## Sources 1. [amarbank.co.id](https://amarbank.co.id/) 2. [jobs.lever.co/amarbank](https://jobs.lever.co/amarbank) 3. [linkedin.com/company/ptbank-amar-indonesia-tbk](https://id.linkedin.com/company/ptbank-amar-indonesia-tbk) 4. [reuters.com/markets/companies/AMAR.JK](https://www.reuters.com/markets/companies/AMAR.JK) 5. [amarbank.co.id/karir](https://amarbank.co.id/karir) ## Other roles at Amar Bank - [Funding Team Lead - Branch Satrio](https://feeny.ai/job/funding-team-lead-branch-satrio-amar-bank-jakarta-nnybbm2rfy2n) — Jakarta, Indonesia - [Customer Experience Retail (Kurir/Surveyor) – Semarang](https://feeny.ai/job/customer-experience-retail-kurir-surveyor-semarang-amar-bank-surabaya-p928apyfhdv1) — Surabaya, Indonesia - [Customer Operations Intern](https://feeny.ai/job/customer-operations-intern-amar-bank-jakarta-4swrz1hmc72c) — Jakarta, Indonesia - [Area Partnership Development Team Lead - Semarang](https://feeny.ai/job/area-partnership-development-team-lead-semarang-amar-bank-semarang-bvxa6bmskaby) — Semarang, Indonesia - [Credit Reviewer - Commercial & Corporate](https://feeny.ai/job/credit-reviewer-commercial-corporate-amar-bank-jakarta-q49wffmqxbea) — Jakarta, Indonesia - [Senior Data Analyst - Digital Lending & Analytics](https://feeny.ai/job/senior-data-analyst-digital-lending-analytics-amar-bank-jakarta-kws1txthqx5r) — Jakarta, Indonesia - [Legal & Litigation Intern](https://feeny.ai/job/legal-litigation-intern-amar-bank-jakarta-009eafnm9prj) — Jakarta, Indonesia - [Corporate Funding Function Head](https://feeny.ai/job/corporate-funding-function-head-amar-bank-jakarta-d2541v9bzw75) — Jakarta, Indonesia - [Corporate Funding Circle Lead - Department Head](https://feeny.ai/job/corporate-funding-circle-lead-department-head-amar-bank-jakarta-pxwdar54ynhy) — Jakarta, Indonesia - [Corporate Funding Officer - Jakarta](https://feeny.ai/job/corporate-funding-officer-jakarta-amar-bank-jakarta-ckw7mzc0v50j) — Jakarta, Indonesia