---
title: 'Field Operations Manager at Jetson Home'
canonical: 'https://feeny.ai/job/field-operations-manager-jetson-home-marlborough-sawj42g0xj99'
type: 'job'
last_seen: '2026-09-08'
---

# Field Operations Manager at Jetson Home

- **Company:** Jetson Home
- **Location:** Marlborough, MA
- **Posted:** 2026-09-02
- **Last confirmed live:** 2026-09-08
- **Apply:** https://job-boards.greenhouse.io/jetsonhome/jobs/4392611009?gh_jid=4392611009

## Job description

## About Jetson

Jetson is on a mission to accelerate the transition of 100 million homes across North America away from fossil fuels toward sustainable energy use. We believe in a future that is 100% electric and 100% better.

Homes are one of the largest sources of carbon emissions, yet adoption of solutions like heat pumps remains slow due to cost and complexity. Jetson is solving this by building the first fully vertically integrated home electrification company — making clean energy simple, transparent, and affordable.

We rely heavily on technology, automation, and data to scale this impact. At Jetson, we value people who are excellent at their craft, curious about new tools (including AI), and motivated to continuously improve how work gets done.

The Opportunity:

We are looking for an extremely motivated and passionate HVAC professional with field operations management who would like to be a part of an exciting new company looking to fight climate change through disrupting the residential HVAC industry. The Field Operations Manager is responsible for ensuring that the HVAC installation teams are fully supported and equipped to perform their work safely, efficiently, and to the highest quality standards. This role bridges field operations and leadership, with a focus on readiness, resource allocation, and real-time problem-solving to drive team success. As we continue to iterate the processes and procedures that ensure the highest installation quality and efficiency, this role will play an integral role by contributing to the knowledge base.

What You Will Do:

- Ensure daily readiness of field teams by coordinating tools, equipment, vehicles, parts, and job documentation.
- Act as the primary liaison between the field crew and internal departments such as logistics, procurement, and scheduling.
- Conduct site visits to provide support, coaching, and quality assurance for active installation projects.
- Monitor and enforce company safety standards and ensure compliance with local codes and regulations.
- Identify operational obstacles and work proactively to resolve issues that impact field productivity or installation timelines.
- Conduct pre-installation walkthroughs to ensure all project parameters
- Maintain an up-to-date understanding of the staffing needs based on relevant business inputs.
- Train and mentor field technicians to improve workmanship, efficiency, and customer service.
- Review completed installations to ensure quality standards and customer expectations are met or exceeded.
- Support warranty and rework investigations and help implement corrective action plans.
- Provide performance feedback and assist with evaluations of field team members.
- Collaborate with senior leadership to develop and refine operational procedures and best practices.

What You Bring:

- Sheet Metal Worker License required
- Master Licensed HVAC/R preferred but not required
- Proven experience as an HVAC install team member and team lead.
- HVAC NATE and Section 608 certification preferred.
- 5+ years in a management role, overseeing field teams.
- Strong knowledge of HVAC systems including heat pumps.
- Ability to lead, coach, and motivate field personnel.
- Ability to read blueprints and schematics.
- Familiarity with building codes and regulations.
- Excellent English communications and customer service skills.
- Proficiency with scheduling software, mobile work apps, field management tools and general business tools expertise.
- Valid driver’s license and clean driving record.
- Excellent problem-solving and organizational skills.
- Follows all OSHA Standards

Job Type: Full-time, Permanent

Pay: $118,000 - $130,000 per annum

Benefits:

- Dental Care, Vision Care & Life Insurance premiums fully paid by Jetson
- Health Insurance premium 85% paid by Jetson
- Education Support
- Parental Leave Top Up
- Tools Provided
- Uniform Provided
- Lunch Provided
- 401k program

Work Location: In person - Marlborough, MA

Do you feel like you don't have everything that's listed above but can still do the job? If you have the core skills and experience that we're looking for and are willing to use your talent to learn the rest, we encourage you to apply!

U.S. Roles Jetson is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or gender identity. If you require accommodation during the recruitment process, please contact us.

Canada Roles Jetson is an equal opportunity employer committed to inclusive hiring. We do not discriminate on any ground protected under applicable human rights legislation. If you require accommodation at any stage of the recruitment process, please contact us.

## About Jetson Home

## Company Overview
- **One-liner**: Jetson is building the world’s first fully integrated home electrification company, handling everything from design and software to installation and service, making it simple for homeowners to switch to clean electric heating and cooling.
- **Entity Type**: Private (Series A)
- **Headquarters**: North Vancouver, British Columbia, Canada
- **Founded**: 2024
- **Founders**: Not publicly available in provided sources

## Core Business
- **Primary industry**: Climate Technology Product Manufacturing / Home Electrification
- **Target customers**: B2C homeowners across North America
- **Mission**: “Accelerate the transition of 100 million homes across North America away from burning fossil fuels to sustainable energy use.” [linkedin.com](https://www.linkedin.com/company/jetsonhome)

## Products & Services
- **Heat Pump Installation (Service)**: End-to-end design, installation, and service of all-electric heat pumps, replacing outdated fossil-fuel systems. Offers transparent pricing, financing options, and rebate assistance. [jetsonhome.com](https://jetsonhome.com/us/)
- **Customer Financing & Rebates**: In-house support to help homeowners navigate incentives and financing, including 0% APR offers. [jetsonhome.com](https://jetsonhome.com/us/)
- **Software & Firmware**: Internal platforms for field operations, customer success, and product optimization (evidenced by job postings for Applied AI Engineer, Data & ML Engineer, Firmware Engineer, Software Engineer). [jetsonhome.com](https://jetsonhome.com/us/careers)

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total Funding – $55M (Seed $5M in 2024, Series A $50M in 2026) [cbinsights.com](https://www.cbinsights.com/company/jetson-6)
- **Notable Investors/Partners**: Series A led by Eclipse; a total of 8 investors across two rounds. [linkedin.com](https://www.linkedin.com/company/jetsonhome)
- **Growth Signals**: 
  - Employee headcount of ~90 with +11.7% monthly growth. [linkedin.com](https://www.linkedin.com/company/jetsonhome)
  - 58 active job postings (quarterly increase of +383.3%). [linkedin.com](https://www.linkedin.com/company/jetsonhome)
  - Expanding into new U.S. markets (offices in Denver, CO; Atlanta, GA; Burbank, CA; Centennial, CO; Columbia, MD; Marlborough, MA; Nashville, TN; Ontario, CA; San Jose, CA; Windsor, CO; and remote). [jetsonhome.com](https://jetsonhome.com/us/careers)

## Competitive Advantages
- **Vertically Integrated**: Owns the entire value chain (design, software, install, service), reducing friction and cost for homeowners. [jetsonhome.com](https://jetsonhome.com/us/about)
- **Transparent Pricing & Single-Day Switch**: Offers clear upfront costs and can complete installation in one day, unlike traditional contractors. [jetsonhome.com](https://jetsonhome.com/us/)
- **White-Glove Service**: From consultation to post-installation support, Jetson handles every step, ensuring a hassle-free experience. [jetsonhome.com](https://jetsonhome.com/us/about)
- **Exclusive Focus on Home Electrification**: 100% dedicated to heat pumps, building deep expertise and operational efficiency. [jetsonhome.com](https://jetsonhome.com/us/about)

## Strategic Focus
- **New Market Expansion**: Using Series A capital to enter additional U.S. markets and scale operations. [cbinsights.com](https://www.cbinsights.com/company/jetson-6)
- **Technology & Software Development**: Hiring Applied AI, Data/ML, and Firmware engineers to improve installation processes, customer experience, and operational efficiency. [jetsonhome.com](https://jetsonhome.com/us/careers)
- **Building the Team**: Rapidly scaling headcount across field service, sales, supply chain, and R&D to support growth. [linkedin.com](https://www.linkedin.com/company/jetsonhome)

## Why Work Here
- **Real Impact**: “What we build gets installed in real homes, used every day, and makes a difference for decades.” [jetsonhome.com](https://jetsonhome.com/us/careers)
- **Culture**: Mission-driven team focused on cutting emissions and improving living standards.
- **Work Policy**: Mix of on-site, field, and remote roles (e.g., Remote, CO). Offices in multiple U.S. cities and Canadian HQ. [jetsonhome.com](https://jetsonhome.com/us/careers)
- **Growth Opportunities**: Fast-growing company with 64 open roles across all departments – a chance to shape processes and scale with the company. [jetsonhome.com](https://jetsonhome.com/us/careers)
- **Engineering Culture**: Emphasis on software, AI, and firmware development to support a physical product/service, offering a unique blend of tech and climate impact.

## Sources
1. [jetsonhome.com - Careers](https://jetsonhome.com/us/careers)
2. [jetsonhome.com - Homepage](https://jetsonhome.com/us/)
3. [linkedin.com - Company Profile](https://www.linkedin.com/company/jetsonhome)
4. [cbinsights.com - Company Profile](https://www.cbinsights.com/company/jetson-6)
5. [jetsonhome.com - About Us](https://jetsonhome.com/us/about)

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