---
title: 'Field Operations Manager, Via Student Transit at Via'
canonical: 'https://feeny.ai/job/field-operations-manager-via-student-transit-via-seattle-ahny1km2ds30'
type: 'job'
last_seen: '2026-09-04'
---

# Field Operations Manager, Via Student Transit at Via

- **Company:** Via
- **Location:** Seattle, WA / Tacoma, WA / Federal Way, WA
- **Posted:** 2026-08-28
- **Last confirmed live:** 2026-09-04
- **Apply:** https://job-boards.greenhouse.io/via/jobs/8760606002

## Job description

Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.

As a Field Manager on Via’s Student Transit team, you are the force that keeps critical student transportation services running reliably for the communities that depend on them. This is a high-ownership, boots-on-the-ground role where you’ll lead daily operations, tackle real-time challenges, and continuously elevate the student, district, and driver experience in one of Via’s fastest-growing and most impactful business lines.

**This is a fully in-person position with the expectation that you will be onsite 4-5 days per week.**

What You’ll Do:

- Run the daily onsite operations of our service. You’ll make sure our operations run smoothly to provide our riders with safe, reliable, and accessible transportation.
- Make informed, real-time decisions about driver supply, compliance, student needs, and unexpected issues - stepping in quickly to ensure continuously excellent and dependable service.
- Guide and support drivers - building strong relationships, addressing concerns, and ensuring they feel equipped to deliver great service to students and families.
- Turn student and district feedback into tangible improvements, spotting patterns and collaborating with internal teams to make thoughtful and actionable operational improvements.
- Use data and technology to understand service performance, diagnose problems, and implement solutions that enhance efficiency and rider experience.
- Act as a key operational bridge between school partners, drivers, and Via central teams to help deliver high-quality service and support growth across your market

Who You Are:

- Operationally experienced, with a background in people management, logistics, customer service, or process-oriented work.
- Relationship oriented, earning trust from drivers, school partners/districts, and teammates, through clear communication and follow-through.
- Hands-on and proactive, preferring to be in the field, learning the service firsthand, and solving problems where they happen.
- Tactical and strategic, able to problem-solve issues as they come up but also think long term about solutions to mitigate these occurrences.
- Mission driven, an individual who understands the value of student transportation in shaping people’s education and their life trajectory

Compensation and Benefits:

- Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
- Salary Range: $65,000 - 75,000 / year.
- We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?

Via is an equal opportunity employer.

## About Via

## Company Overview
- **One-liner**: Via provides software and operations to build and optimize dynamic, shared public mobility networks for cities, transit agencies, schools, universities, healthcare providers, and corporations around the world.
- **Entity Type**: Private (conflicting reports: some sources list a public stock symbol VIA on NYSE, but LinkedIn and Crunchbase classify it as privately held; total disclosed funding of $1.4B)
- **Headquarters**: New York, New York, United States
- **Founded**: 2012
- **Founders**: Daniel Ramot (CEO), Oren Shoval (CTO)

## Core Business
- Primary industry/industries: Public transportation technology, mobility-as-a-service (MaaS), paratransit, student transit, microtransit, and transit planning software.
- Target customers: B2G (transit agencies, cities), B2B (corporations, universities, healthcare providers), and B2C (riders).
- Mission or purpose statement: “Using technology to transform transportation. Creating more livable cities that are efficient, highly connected, and help more people easily access education, healthcare, and employment opportunities.”

## Products & Services
- **Microtransit**: On-demand, dynamic ride-sharing services for cities and transit agencies to fill gaps in fixed-route networks.
- **Paratransit**: AI-powered paratransit software (including Eligibility Manager, AI Application Scanning, Caregiver App) to digitize approvals, reduce ride times, and increase efficiency.
- **Student Transit**: Flexible, cost-effective school transportation with real-time visibility for districts and parents.
- **Remix Planning & Scheduling**: Data-driven planning, scheduling, and predictive runtime tools to design and optimize transit networks.
- **Citymapper**: Consumer mobility app for journey planning across all modes, plus MaaS+ for agencies to power multimodal trip discovery.
- **Corporate & Campus Shuttles**: Managed shuttle services for employers and universities, using AI routing and scheduling.
- **Health Transportation**: Integrated transportation for healthcare providers and payers to improve patient access.
- **Via Intelligence**: A vertical AI platform that provides recommendations and automations to boost transit efficiency and service performance.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed; confidential valuation upon SPAC merger reports are conflicting (some indicate $3.5B at merger announcement in 2021, but current status unconfirmed).
- **Key Metric**: Total funding of $1.4B across 12 rounds; annual revenue estimated at $434.3M (as of latest public data).
- **Notable Investors/Partners**: Works with 700+ global partners including King County Metro (Seattle), Transport for London, Transport for NSW (Australia), Berliner Verkehrsbetriebe. Backed by investors undisclosed in the provided sources.
- **Growth Signals**: Headcount growth of +10.1% YoY to 827 employees; operates in 29 countries; recent product expansions (AI Paratransit, Remix Planning, Citymapper integration).

## Competitive Advantages
- **Vertical AI platform**: First AI platform purpose-built for public transit, offering predictive runtimes, ridership modeling, and automated planning across all service types.
- **Full-stack offering**: Unique combination of software SaaS, managed operations, and consulting – allowing deep integration with partner agencies.
- **Scale and trust**: 700+ partners globally including some of the largest transit agencies, providing real-world operational data and network effects.
- **Multi-modal ecosystem**: Citymapper acquisition gives a consumer-facing mobility app that feeds insights back to the planning tools.

## Strategic Focus
- Deepening AI capabilities across all product lines (e.g., AI Planning, AI Paratransit) to automate more decisions and reduce costs for partners.
- Expanding student transit and health transportation verticals as high-growth adjacent markets.
- Continued global expansion into new cities and countries, particularly in Europe and Asia-Pacific.
- Integrating Citymapper’s rider experience data with Via’s operations platform to close the loop between planning, operations, and ridership.

## Why Work Here
- **Mission-driven work**: Employees get to directly impact urban livability, equity, and sustainability through transportation technology.
- **Hybrid workspace**: Flexible on-site/remote policy (typical time on-site is flexible); offices in New York, San Francisco, Washington DC, Chicago, Los Angeles, and international hubs.
- **Compensation & benefits**: Competitive salaries, equity packages, 401(k), health/dental/vision insurance, FSA, life and disability insurance, fertility benefits, generous parental leave, and family medical leave.
- **Professional development**: Learning opportunities via “Via-Versity”, customized development tracks, and exposure to cutting-edge AI and transit operations.
- **Culture**: Values of “Smart, Human, Shared” – intellectual curiosity, focus on human impact, and collaboration across teams.
- **Perks**: Free snacks and drinks, travel concierge services, company car (for certain roles), local volunteer opportunities, Employee Resource Groups.
- **Inclusive hiring**: Committed to equal opportunity and diverse backgrounds; explicitly welcomes unconventional career paths.

## Sources
1. [Life at Via careers page](https://ridewithvia.com/careers/)
2. [Via public mobility solutions – product overview](https://ridewithvia.com/)
3. [Via open jobs listings](https://ridewithvia.com/careers/jobs)
4. [LinkedIn company profile for Via](https://www.linkedin.com/company/ridewithvia)
5. [Built In company profile and perks](https://builtin.com/company/via)

## Other roles at Via

- [Principal Product Designer, Transit Operations](https://feeny.ai/job/principal-product-designer-transit-operations-via-new-york-3rjqm95mgvka) — New York, NY
- [Road Supervisor](https://feeny.ai/job/road-supervisor-via-rochester-yjk7h60c4kkw) — Rochester, MN
- [Algorithm Developer](https://feeny.ai/job/algorithm-developer-via-london-prgs61yf8y43) — London, United Kingdom
- [Algorithm Researcher](https://feeny.ai/job/algorithm-researcher-via-london-e21gm0gtx9aj) — London, United Kingdom
- [Quality & Safety Manager](https://feeny.ai/job/quality-safety-manager-via-sacramento-california-1ecpqahc6xg8) — Sacramento California, United States
- [Road Supervisor](https://feeny.ai/job/road-supervisor-via-mountain-view-tfyfpr5ksq4g) — Mountain View, CA
- [Senior Product Manager, Rider and Driver Mobile Experience](https://feeny.ai/job/senior-product-manager-rider-and-driver-mobile-experience-via-new-york-cpzwf0rajz8s) — New York, NY
- [Director of Product, Rider and Driver Mobile Experience](https://feeny.ai/job/director-of-product-rider-and-driver-mobile-experience-via-new-york-wteqaejqmqsq) — New York, NY
- [Director of Strategy & Operations](https://feeny.ai/job/director-of-strategy-operations-via-seattle-erx2wm8qt074) — Seattle, WA
- [Director of Strategy & Operations](https://feeny.ai/job/director-of-strategy-operations-via-los-angeles-m3wewhcfn0rt) — Los Angeles, CA