---
title: 'Field Reimbursement Manager (Southern California) at The Lockwood Group, LLC'
canonical: 'https://feeny.ai/job/field-reimbursement-manager-southern-california-the-lockwood-group-llc-field-b49free64qdf'
type: 'job'
last_seen: '2026-09-11'
---

# Field Reimbursement Manager (Southern California) at The Lockwood Group, LLC

- **Company:** The Lockwood Group, LLC
- **Location:** Field-Based Greater Los Angeles, CA
- **Posted:** 2026-08-28
- **Last confirmed live:** 2026-09-11
- **Apply:** https://job-boards.greenhouse.io/lockwood/jobs/5225422007

## Job description

About Stratis Group: Stratis Group is an independent pharmaceutical consulting firm that specializes in commercialization throughout a brand’s lifecycle, our core passions include: market access, patient services, field reimbursement, and data-driven analytics.

Summary: In this contracted role, the Field Reimbursement Manager (FRM) is a client-facing and client-customer facing role that will be responsible for managing a dedicated territory to support access for provider and patients. This role will be highly visible within the organization and responsible for providing education to healthcare providers and office staff on access services and reimbursement solutions specific to a product and therapeutic area.

The FRM will execute a region or territory strategic plan through partnership with internal and external stakeholders, which may include call center services (HUB), sales, market access, and/or other matrix field partners. Responsibilities include ensuring understanding of the reimbursement process, field reimbursement services, and client’s patient support program. The FRM will also work on patient-level reimbursement issue resolution, and thus will need access to and have had experience with patient health information (PHI). The FRM will abide in a compliant manner and will work closely within a defined set Rules of Engagement.

In this role, the FRM will demonstrate a compliant and consultative approach to help offices obtain insurance authorization and/or reimbursement of products for appropriate patients. The FRM will have a direct impact on providing a positive experience for both the HCP Customer and Patient.

Additional responsibilities include:

- Manage daily activities that support appropriate patient access to our client’s products in the provider offices and work as a liaison to other patient assistance and access support services offered by our clients (i.e. HUB, Call Center, Specialty Pharmacy Services).
- Act as an extension of client’s HUB, as appropriate and provide in-person customer visits.
- Participate in client meetings as appropriate. Participate in regularly scheduled team meetings and calls. Input call activity into customer CRM, as appropriate.
- Serve as payer expert for defined geography and able to communicate payer changes to key stakeholders in a timely manner.
- Provide office education and awareness during the entire access process which may include formulary coverage/utilization management criteria, insurance forms & procedures, benefits investigation, prior authorization, appeal, and/or claims resolution.
- Educate offices using approved educational materials provided by the client.
- Review specific patient case information, in a compliant manner, defined by the client.
- Educate physician office staff on the use of our client’s patient support services, including web-based provider portals.

Desired Job Requirements:

- 3+ years of experience in one or more of the following areas: Managed Care, Field Reimbursement, Patient Services, and/or Sales (Specialty or Biologics), or healthcare provider office practice management
- 4-year degree in related field or equivalent experience
- Ability to travel 3-4 days a week, with overnights and flights (as needed), must reside within the territory
- Solution oriented mindset, strong business acumen, & strong analytic capabilities
- Experience with specialty/biologic products and/or complex reimbursement process
- Demonstrated ability to educate offices on access processes and issue resolution
- Experience educating HCPs on client specific Patient Service programs (i.e. copay, nurse education, bridge, patient assistance, etc.)
- Experience delivering educational presentations in person and/or via technology platforms such as Zoom, Webex, and/or Teams
- Advanced knowledge of medical insurance terminology
- Knowledge of Centers of Medicare & Medicaid Services (CMS) policies and processes with expertise in Medicare (Part B – for buy & bill products and Part D for Pharmacy products)
- Ability to manage ambiguity & problem solve
- Prepare and submit appropriate expense reports in a timely fashion
- Valid Driver’s License

## About The Lockwood Group, LLC

## Company Overview
- **One-liner**: The Lockwood Group is a global healthcare services platform that partners with pharmaceutical and biotechnology companies to translate complex science into compelling strategies that drive clinical and commercial success.
- **Entity Type**: Private (acquired by Ares Management in 2021)
- **Headquarters**: Stamford, Connecticut, United States (with presence in the United Kingdom, Canada, and Sweden)
- **Founded**: 2007
- **Founders**: Matthew Schecter

## Core Business
- Primary industry/industries: Healthcare Services, Medical Communications, Pharmaceutical Services, Medical Education
- Target customers: Pharmaceutical and biotechnology companies (B2B, Enterprise)
- Mission or purpose statement: A people-first, purpose-driven culture dedicated to delivering science-first, insight-driven solutions that help innovators accelerate readiness, engage stakeholders, and drive impact—seamlessly, strategically, and collaboratively.

## Products & Services
The Lockwood Group operates as a platform of specialized agencies:
- **[Lockwood™](https://thelockwoodgrp.com/lockwood-medical-communications/)**: Full-service medical communications agency delivering strategy, content, and experiences across the product lifecycle (Medical Affairs, Publications, Commercial).
- **[Random42®](https://thelockwoodgrp.com/random42-medical-animation/)**: Global leader in medical animation and immersive visual storytelling, combining science with art and technology for impactful scientific storytelling, including Extended Reality (XR).
- **[IDEOlogy Health™](https://thelockwoodgrp.com/ideology-health/)**: Omnichannel non-promotional medical education company specializing in data, analysis, and educational opportunities for healthcare professionals, with a focus on Oncology and Hematology.
- **[Research To Practice® (RTP)](https://thelockwoodgrp.com/research-to-practice/)**: Medical education company focused exclusively on oncology and hematology, providing unbiased educational perspectives for over 40 years.
- **[Total Health™](https://thelockwoodgrp.com/total-health/)**: Nation’s leading provider of free, in-person oncology medical education for cancer care professionals, including tailored content, courses, and conferences.
- **[Nexus Health®](https://thelockwoodgrp.com/nexus-health/)**: Market access entity providing integrated solutions in strategic consulting, value communications, and patient access and affordability.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (privately held)
- **Key Metric**: Annual Revenue of **USD $129.1 million** (per LinkedIn data)
- **Notable Investors/Partners**: **Ares Management** (acquired the company in September 2021)
- **Growth Signals**:
  - Recognized on the **Inc. 5000** list for five consecutive years (2017–2021), ranking as high as #1,952 (2020) and #3,565 (2021).
  - **Aggressive acquisition strategy**: Acquired **Random42** (2022), **IDEOlogy Health** (May 2025), **Total Health** (February 2026), and **Research To Practice** (November 2025).
  - Launched new market access entity **Nexus Health®** (March 2025).
  - Workforce of approximately **260 employees** with +0.8% monthly growth and **21 active job postings** (as of mid-2026).
  - LinkedIn following of **9,399** with +1.3% monthly growth.

## Competitive Advantages
- **Platform model**: A single, integrated platform of six specialized agencies covering the full spectrum of healthcare communications—from animation and medical education to market access—allowing clients to access a comprehensive suite of services seamlessly.
- **Deep scientific expertise**: In-house team of PhD-qualified scientists and film-quality animators; many employees hold advanced scientific degrees.
- **Oncology specialization**: Dominant position in oncology and hematology medical education through RTP, Total Health, and IDEOlogy Health, reaching ~30% of community oncologists in the United States.
- **Award-winning culture**: Recognized as a **Best Places to Work** winner (recurring), signaling strong employee satisfaction and retention.
- **Trusted partner**: Over 40 years of combined institutional history (via RTP) and long-standing relationships with top pharmaceutical and biotech companies.

## Strategic Focus
- **Organic growth + M&A**: Continuing to build the platform through strategic acquisitions of specialized agencies to expand capabilities and market reach.
- **Market access expansion**: The launch of Nexus Health® signals a strategic push into the high-value market access and reimbursement consulting space.
- **Digital transformation**: Investment in digital platforms (e.g., RTP’s new digital platform for oncology education), omnichannel engagement, and immersive technologies (XR, mixed reality) to modernize medical education.
- **Oncology leadership**: Deepening its leadership role in community oncology medical education, which is a critical and growing segment as cancer care moves to community settings.

## Why Work Here
- **People-first, purpose-driven culture**: Explicitly stated on their website and reinforced by their recurring "Best Places to Work" recognition.
- **Remote-first flexibility**: The majority of job postings (across Scientific Services, Market Access, Account Services, and more) are listed as **Remote, United States**, indicating a strong remote-work culture. Some roles are hybrid (Stamford, CT or Austin, TX).
- **Diverse career paths**: Opportunities across Scientific Services, Market Access, Operations, Finance, HR, IT, Project Management, and Account Services—suitable for scientists, writers, project managers, and business professionals.
- **Impactful work**: Employees contribute directly to improving patient outcomes by helping life sciences companies communicate complex science and bring new therapies to market.
- **Growth trajectory**: With aggressive M&A and revenue of ~$129M, the company is in a growth phase, offering potential for career advancement and exposure to multiple brands and therapeutic areas.
- **Notable perks**: The company emphasizes a collaborative, science-first environment with opportunities to work across a variety of therapeutic areas.

## Sources
1. [thelockwoodgrp.com](https://thelockwoodgrp.com/)
2. [Greenhouse Job Board](http://job-boards.greenhouse.io/lockwood)
3. [Inc. 5000 Profile](https://www.inc.com/profile/the-lockwood-group)
4. [LinkedIn Company Page](https://www.linkedin.com/company/the-lockwood-grp)
5. [Datanyze Company Profile](https://www.datanyze.com/companies/the-lockwood-group/345919662)

## Other roles at The Lockwood Group, LLC

- [Production and Editorial Manager](https://feeny.ai/job/production-and-editorial-manager-the-lockwood-group-llc-remote-hs2mn5m103ct)
- [Event Coordinator](https://feeny.ai/job/event-coordinator-the-lockwood-group-llc-austin-gp70bh94bpza) — Austin, TX
- [Project Manager - Medical Communications](https://feeny.ai/job/project-manager-medical-communications-the-lockwood-group-llc-united-states-r4bqvwx242ee) — United States
- [Virtual Access & Reimbursement Manager](https://feeny.ai/job/virtual-access-reimbursement-manager-the-lockwood-group-llc-united-states-bdbveh3fsqsm) — United States
- [Access Reimbursement Manager Operations Lead](https://feeny.ai/job/access-reimbursement-manager-operations-lead-the-lockwood-group-llc-field-based-3pa2jet87rtt) — Field-Based, United States
- [Access & Reimbursement Manager](https://feeny.ai/job/access-reimbursement-manager-the-lockwood-group-llc-northwest-qnswjtjk1wqz) — Northwest
- [Access & Reimbursement Manager](https://feeny.ai/job/access-reimbursement-manager-the-lockwood-group-llc-field-based-phoenix-p5ja0n8y6ndj) — Field-Based Phoenix, AZ
- [Access & Reimbursement Manager](https://feeny.ai/job/access-reimbursement-manager-the-lockwood-group-llc-field-based-houston-0wnkpger0rr2) — Field-Based Houston, TX
- [Access & Reimbursement Manager](https://feeny.ai/job/access-reimbursement-manager-the-lockwood-group-llc-field-based-st-louis-1ds1y9ndtg72) — Field-Based St Louis, MO
- [Access & Reimbursement Manager](https://feeny.ai/job/access-reimbursement-manager-the-lockwood-group-llc-mid-west-nkm9s0d163h1) — Mid-West