---
title: 'Field Service Engineer at Distro'
canonical: 'https://feeny.ai/job/field-service-engineer-distro-sterling-heights-exnp0esmn7pk'
type: 'job'
last_seen: '2026-09-08'
---

# Field Service Engineer at Distro

- **Company:** Distro
- **Location:** Sterling Heights, MI
- **Compensation:** $90k–$110k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-07
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.lever.co/distro/d008d8c2-137d-4a20-8d7f-1daace42f95f

## Job description

Position Summary Responsible for integration, testing, deployment, and field support of multidisciplinary systems (mechanical, electrical, and software). Acts as a customer-facing technical lead, supporting R&D-related projects and managing customer interactions throughout deployment and operation. Essential Duties and Responsibilities Lead customer-facing technical activities, acting as a focal point between R&D/Operation and the customer Perform installation, integration, and commissioning of systems at customer sites (domestic and international) Provide on-site technical support, troubleshooting, and system repair Manage and execute in-house repairs and maintenance activities Conduct system testing (functional, communication, software, and hardware) Deliver system demonstrations and operational training to customers Prepare reports, document faults, and provide feedback to R&D teams Support deployment, upgrades, and operational activities in the field This role requires to travel to Israel for 5–8 days for training as most of the equipment, engineering activities, and subject matter experts are currently located in Israel. In the future, this requirement may no longer be necessary as capabilities are established locally. Knowledge, Skills & Abilities Strong problem-solving and system-level thinking Ability to work independently and under pressure Customer-oriented mindset with project ownership High sense of responsibility Education & Experience 2–5 years of experience in system integration, testing, or field service Strong understanding of electronics and ability to read schematics Experience with communication protocols (TCP/IP, RS232/RS485) Understanding of mechanical systems Experience with test equipment (multimeter, oscilloscope – advantage) Experience with Embedded systems / Linux – advantage High-level English (spoken and written) Willingness to travel internationally

#VensureEmployerSolutions

## #LI-PROMOTED

#LI-Onsite

## About Distro

## Company Overview
- **One-liner**: Distro provides an AI-powered global hiring platform that automates candidate screening, outreach, scheduling, and payroll compliance for remote-first companies.
- **Entity Type**: Private (Acquired by Vensure Employer Services)
- **Headquarters**: Lehi, Utah, United States
- **Founded**: 2021
- **Founders**: Chad Ingram (CEO), Andrew Mackay (Co-Founder)

## Core Business
- **Primary industry**: Recruitment / Talent Acquisition Technology
- **Target customers**: B2B – seed-stage startups to enterprise teams, focused on remote-first and globally distributed companies
- **Mission or purpose statement**: “Hiring should feel human. Not heavy.”

## Products & Services
- **AI Recruiting Assistant**: Automates resume screening, scoring, and candidate ranking based on job criteria; handles outreach and scheduling end-to-end.
- **AI Scheduling Assistant**: Automates interview scheduling, reducing one of the biggest administrative burdens in recruiting.
- **Global Hiring Marketplace**: Matches companies with top technical talent across 200+ countries, including payroll and compliance support in 90+ EOR (Employer of Record) countries.

## Market Standing
- **Valuation / Market Cap**: Not disclosed
- **Key Metric**: $2M ARR reached within 8 months of MVP (reported as a milestone); current total funding not publicly available
- **Notable Investors / Partners**: Acquired by Vensure Employer Services (January 2026); serves companies from seed-stage to enterprise
- **Growth Signals**: 26.3% headcount growth YoY (19 employees as of mid-2026), 222% LinkedIn follower growth YoY, 4900% increase in job postings YoY (100 active positions), SOC 2 Type I certified, 1–3 days to shortlist

## Competitive Advantages
- AI-first screening reduces recruiter workload by surfacing only the top 3–5 candidates
- Global reach (200+ countries, 90+ EOR countries) with full compliance handling
- Skills-based screening (not pedigree) – appeals to a broader, more diverse talent pool
- Fast time-to-shortlist (1–3 days) and automated scheduling reduce time-to-hire by 1–2 weeks

## Strategic Focus
- Continue expanding AI capabilities in recruiting (e.g., AI Scheduling Assistant)
- Deepen integration with Vensure Employer Services to scale global payroll and compliance
- Grow the marketplace by attracting more technical talent and enterprise clients
- Maintain SOC 2 compliance and enterprise-grade security standards

## Why Work Here
- **Culture highlights**: AI-first, mission-driven (“make hiring human”), global team spanning 8 countries, emphasis on fair and skills-based screening
- **Remote/hybrid/office policy**: Some roles are on-site (Lehi, UT; Chandler, AZ) while the company supports remote employees across multiple countries; hybrid/remote likely role-dependent
- **Notable perks or engineering culture**: Fast-paced startup environment with recent acquisition support; employees work on cutting-edge AI recruiting tools; dedicated account managers for candidates and a focus on long-term roles

## Sources
1. [distro.io](https://distro.io/)
2. [distro.io/about-us](https://distro.io/about-us)
3. [distro.io/press](https://distro.io/press)
4. [linkedin.com/company/distroio](https://www.linkedin.com/company/distroio)
5. [jobs.lever.co/distro](https://jobs.lever.co/distro)

## Other roles at Distro

- [Senior Workers' Compensation Claims Specialist](https://feeny.ai/job/senior-workers-compensation-claims-specialist-distro-chandler-rqcm4dsd34pb) — Chandler, AZ
- [Traveling Fiber Splicer (Nationwide Travel)](https://feeny.ai/job/traveling-fiber-splicer-nationwide-travel-distro-memphis-mn8fnam9vtqb) — Memphis, TN
- [QA Duplicate Promoted — DISTRO-326](https://feeny.ai/job/qa-duplicate-promoted-distro-326-distro-austin-zxtgtvnncpyf) — Austin, TX
- [Director of Security & Guest Protection](https://feeny.ai/job/director-of-security-guest-protection-distro-franklin-r4504r2qesyy) — Franklin, TN
- [Part-Time Talent Acquisition Coordinator / Recruiter](https://feeny.ai/job/part-time-talent-acquisition-coordinator-recruiter-distro-manila-nsqhvat61bxa) — Manila, Philippines
- [Podiatrist](https://feeny.ai/job/podiatrist-distro-salt-lake-city-q3ng9vddt7va) — Salt Lake City, UT
- [Account Manager](https://feeny.ai/job/account-manager-distro-atlanta-d5xhs10t0f07) — Atlanta, GA
- [Scheduler (English Required)](https://feeny.ai/job/scheduler-english-required-distro-san-isidro-adx4k0rpnvb4) — San Isidro, Peru
- [Traveling Construction Manager](https://feeny.ai/job/traveling-construction-manager-distro-cincinnati-6wyhjcsv82dk) — Cincinnati, OH
- [Product/Business Analyst](https://feeny.ai/job/product-business-analyst-distro-noida-r4dpz562gpgw) — Noida, India