---
title: 'Field Service Engineer at Hyliion'
canonical: 'https://feeny.ai/job/field-service-engineer-hyliion-austin-ybka3bjrs2e4'
type: 'job'
last_seen: '2026-10-13'
---

# Field Service Engineer at Hyliion

- **Company:** Hyliion
- **Location:** Austin, TX
- **Posted:** 2026-09-29
- **Last confirmed live:** 2026-10-13
- **Apply:** https://job-boards.greenhouse.io/hyliion/jobs/6210777004

## Job description

Hyliion is committed to creating innovative solutions that enable clean, flexible and affordable electricity production. The Company’s primary focus is to develop distributed power generators that can operate on various fuel sources to future-proof against an ever-changing energy economy.

Job Purpose

The Field Service Engineer will supervise the onsite installation of the KARNO™ Power Module at customer sites, and lead the commissioning, maintenance, troubleshooting, and on-site customer support for the successful deployment of the KARNO Power Modules. This position is part of Hyliion's field service organization, which supports KARNO installations across the United States. Current deployments are primarily in defense and data center applications. The position begins with a training period of approximately three to four months in Milford, OH, working alongside the research, development, and engineering teams as KARNO units are built and serviced during final testing, including training on heat engine fundamentals, PLCs, HMIs, and advanced control systems. The position then transitions to field installation, commissioning, and long-term on-site support at customer locations, initially across the West Coast and expanding to other regions as the installed base grows.

AI at Hyliion

At Hyliion, AI is core to how we work. We equip every team member with leading AI tools and count on you to use them — to move faster, solve harder problems, and help us realize the full potential of KARNO technology for the world.

Duties and Responsibilities

- Provide on-site maintenance, troubleshooting, and break-fix support for deployed KARNO units, with remote support from the engineering team.
- Diagnose issues using remote monitoring systems and troubleshooting logs.
- Troubleshoot controls, instrumentation, and high-voltage electrical system issues.
- Supervise installation work at customer sites and provide the required technical support.
- Serve as the primary customer-facing technical contact during installation and support engagements.
- Complete required checklists, service reports, restart logs, and product issue logs.
- Work with the Engineering, Manufacturing, and Operations teams to communicate field issues, troubleshoot problems, and develop solutions.
- Travel to customer sites and operate a Hyliion service vehicle as needed.
- Contribute to the development of field service processes and standards as the service organization scales.
- Additional duties and responsibilities as assigned, needed, or required for the business.

## Qualifications

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Qualifications include:

Education, Experience and Certifications

- Degree in Mechanical, Electrical, or Controls Engineering, or a related engineering discipline
- 5 years of relevant field service and troubleshooting experience required.
- Electrical experience working with high-voltage systems up to approximately 800V required.
- Experience with advanced control systems, PLCs, HMIs, instrumentation, and alarm-based troubleshooting required.
- Valid driver's license required.
- OSHA certification preferred.
- Electrical certifications, particularly electrical safety certification, preferred.
- Background in energy, power generation, or distributed generation preferred.
- Experience with energy devices using natural gas or other alternative fuels preferred.
- Prior experience supporting data center, defense, or distributed generation applications preferred.

## Skills and Abilities

- Strong communication skills, including the ability to work directly with customers as the on-site technical representative.
- Ability to work independently in the field with remote engineering support.
- Ability to diagnose and resolve issues across controls, instrumentation, and electrical systems.
- Flexibility to adapt to changing schedules, site conditions, and customer needs.
- Ability to operate a service van and work at customer sites for extended assignments.
- Ability to document service work accurately and completely.

## Role Classification and Working Conditions

This is a salaried, exempt-level position. This position typically works in a production/assembly/engineering lab environment and in the field at customer sites.

Physical/Other Requirements

- Ability to travel, as needed, by plane, automobile, etc., up to 70 to 80% of the time, including extended on-site assignments of several weeks to several months.
- Ability to operate a Hyliion service vehicle (van).
- Ability to lift and/or move up to 50 pounds.
- Ability to bend, kneel, crouch, reach, and work in confined or elevated positions to access equipment and components.
- Ability to use hand and power tools and to perform work requiring manual dexterity.
- Ability to work near energized electrical systems and to comply with all applicable electrical safety and lockout/tagout requirements.
- Ability to distinguish colors and read displays, gauges, labels, and schematics.
- Compliance with all Hyliion and customer or supplier site PPE and safety requirements.

Benefits:

- Medical Plans, with PPO or HDHP options
- Dental Plans, with buy-up option
- Vision Plan
- Life Insurance and Accidental Death & Dismemberment Plans, with buy-up options
- Short Term Disability, paid for by the company
- Long Term Disability, paid for by the company
- Flexible Spending Accounts (FSA)
- Health Savings Account (HSA)
- 401k/Roth 401k
- Voluntary Accident Plans
- Voluntary Critical Illness Plans
- Hospital Indemnity Plan

Hyliion is proud to be an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability, veteran status.  If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to otherwise participate in the employment selection process, please direct your inquires to Hyliion’s human resources department at HR@hyliion.com.

## About Hyliion

## Company Overview
- **One-liner**: Hyliion develops sustainable, fuel-agnostic linear generator technology for clean, flexible, and affordable electricity production across stationary and mobile applications.
- **Entity Type**: Public (NYSE American: HYLN)
- **Headquarters**: Cedar Park, Texas, United States (operational presence also in Austin, TX and Cincinnati, OH)
- **Founded**: 2015
- **Founders**: Thomas Healy (Founder and CEO)

## Core Business
- **Primary industry**: Electric Power Generation / Distributed Energy
- **Target customers**: Commercial and industrial facilities, waste management operations, and other entities needing locally deployable prime power or energy arbitrage solutions.
- **Mission or purpose**: “Create innovative solutions that enable clean, flexible and affordable electricity production” — with a vision of engineering the electrified future.

## Products & Services
- **KARNO™ Power Module**: A fuel-agnostic linear generator enabled by additive manufacturing. Designed to run on various fuel sources (natural gas, hydrogen, biogas, etc.) for stationary power generation. Targets commercial and waste management industries.
- **Hypertruck ERX™**: (Earlier product) Hybrid electric powertrain solution for Class 8 commercial trucks; prototype completed and production launched for first KARNO additive components in 2024.

## Market Standing
- **Valuation/Market Cap**: Approximately USD 430.5 million (as of 2026 data from LinkedIn)
- **Key Metric**: Annual revenue of USD 3.5 million (public company; revenue reported on LinkedIn)
- **Notable Investors/Partners**: Total funding of USD 260.2 million, including a USD 233M corporate round in 2020. Early investors include a Series A round (USD 21M, 2017). Acquired Gentherm’s battery division (2018) and the KARNO generator technology (2022). Key executive hires from GE Additive, Cummins, Daimler, and others.
- **Growth Signals**: 100 employees (+4.7% YoY); 14 open job postings; successful 100‑day operation of KARNO Power Module on a customer asset (Oct 2025); successful emissions testing milestone (Oct 2025); expanding from transportation to broader stationary power markets.

## Competitive Advantages
- **Fuel‑agnostic architecture**: Operates on multiple fuel sources (including hydrogen and biogas), insulating customers from fuel‑price volatility and regulatory shifts.
- **Additive manufacturing enabled**: Proprietary linear generator design reduces moving parts and maintenance, while enabling rapid prototyping and customisation.
- **Proven reliability**: Demonstrated 100 days of continuous operation on a customer asset.
- **Established IP portfolio**: Built through organic development and strategic acquisitions (Gentherm battery division, KARNO generator).

## Strategic Focus
- **Transition from transportation to stationary power**: Hyliion’s core focus has shifted from hybrid truck powertrains to distributed linear generators for commercial and waste management customers.
- **Scalable production**: Launching additive component production and expanding manufacturing capabilities in Austin and Cincinnati.
- **Future‑proofing energy**: Targeting mobile applications (vehicles, marine) beyond stationary power, while maintaining a fuel‑agnostic approach to adapt to evolving energy economies.

## Why Work Here
- **Culture**: Values-driven environment emphasizing “Act with Integrity”, “Excellence in All We Do”, “Succeed as One Team”, and “Change the World”. Dog-friendly offices, healthy lunch/snacks provided.
- **Benefits**: Generous PTO, comprehensive medical/dental/vision insurance, 401K plan, and two weeks paid parental leave.
- **Engineering focus**: 54% of workforce in technical roles; team members drawn from companies like GE Additive, Cummins, Tesla, and Ford.
- **Locations**: Primary office in Austin, TX; R&D and manufacturing in Cincinnati, OH; some roles in both.
- **Remote/hybrid policy**: Not explicitly stated (likely office-based for engineering and manufacturing roles, though some flexibility may exist).
- **Job openings**: 14 active roles across Engineering, Commercial, Operations, and PMO (as of early 2026).

## Sources
1. [hyliion.com](https://www.hyliion.com/) – Company overview, mission, products, and newsroom.
2. [hyliion.com/about-us](https://www.hyliion.com/about-us/) – History timeline, identity, and team values.
3. [hyliion.com/careers](https://www.hyliion.com/careers/) – Benefits, core values, and culture details.
4. [job-boards.greenhouse.io/hyliion](https://job-boards.greenhouse.io/hyliion) – Current job openings and departmental breakdown.
5. [linkedin.com/company/hyliion](https://www.linkedin.com/company/hyliion) – Employee count, revenue, market cap, funding rounds, and workforce demographics.

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