---
title: 'Field Service Engineer II at Alamar Biosciences'
canonical: 'https://feeny.ai/job/field-service-engineer-ii-alamar-biosciences-fremont-dyft6efm5fvj'
type: 'job'
last_seen: '2026-10-12'
---

# Field Service Engineer II at Alamar Biosciences

- **Company:** Alamar Biosciences
- **Location:** Fremont, CA
- **Posted:** 2026-09-23
- **Last confirmed live:** 2026-10-12
- **Apply:** https://job-boards.greenhouse.io/alamarbiosciences/jobs/6205128004

## Job description

At Alamar, we are passionate about enabling our customers to make scientific discoveries that translate into clinical outcomes and benefit patients. Our team is growing quickly as we develop innovative approaches to measure critical protein biomarkers from liquid samples that can enable the earliest possible detection of disease. We believe the next frontier in biology is enabled by measuring proteins at higher sensitivity in highly multiplexed assays at the push of a button, which is something only Alamar can do. As we build our team, we seek collaborative, driven, intellectually curious people committed to solving complex challenges. Our culture rewards accountability and cross functional teamwork because we believe this enables the kind of breakthrough thinking that will accelerate our mission.

Would you like to make a significant impact in life science research and early disease detection at an expanding company? We are searching for a remote Field Service Engineer II to join a dynamic team of professionals supporting Alamar’s automated instrument for high-precision proteomic analysis. Centered upon field engineering within our Customer Support organization, this role will leverage your expertise to deliver exceptional levels of customer service. This is a customer facing, hands on role and offers the opportunity to make meaningful impact on the development of our field service team. The role has significant opportunity for accelerated learning along with close collaboration with Service Development, Engineering, and R&D teams.  This role will be a REMOTE role but will need to be based in the Bay Area per our customer needs.

Primary Responsibilities:

- Instrument installation, planned maintenance, corrective maintenance, and upgrades for Alamar’s ground breaking ARGO platform in customer facilities
- Provide exceptional levels of remote and on-site customer support primarily in western US.
- Initiate and cultivate positive relationships with customers and colleagues
- Address customer requests rapidly including documenting in CRM system
- Proactively collaborate with colleagues to provide comprehensive solutions to customer facing issues
- Provide valuable Voice of Customer insights to inform product improvements
- Create and refine scalable customer support processes which allow for future growth

Qualifications:

- Positive “can do” attitude a must
- Adaptable self-motivated person with an attention to detail
- Bachelor’s degree or equivalent in related field + 2 years of field based experience
- Exceptional ability to communicate across all organizational levels
- Pragmatic thinker with a clear and effective approach to problem-solving
- Outstanding written, verbal, and presentation skills, capable of conveying complex information with clarity
- Strong orientation towards process improvement, adept problem-solving skills, and unwavering commitment to quality
- Desire, ability, and willingness to travel from your home location to customer sites throughout Western US and beyond when needed., with possibility of some global travel

The base salary range for this full-time position is $120,000 - $140,000 + bonus + equity + benefits. Our salary ranges are determined by work location, job-related skills, experience, and relevant education or training. The ranges displayed on each job posting reflect the minimum and maximum target for new hire salaries but are subject to change if the leveling of the role is adjusted. Your recruiter can share more about the specific salary range during the hiring process. Please Note - We participate in E-Verify to confirm authorization to work in the United States.

## About Alamar Biosciences

## Company Overview
- **One-liner**: Alamar Biosciences develops a precision proteomics platform that enables ultra-high sensitivity, multiplex protein analysis from minimal sample volumes to power the earliest detection of disease.
- **Entity Type**: Public (IPO on April 17, 2026; Market Cap: $1.37B as of search date)
- **Headquarters**: Fremont, California, USA
- **Founded**: 2018
- **Founders**: Yuling Luo, PhD (Co-founder, CEO and Chair), Yiyuan Yin, PhD (Co-founder, COO and Director), and Xiao-Jun Ma, PhD (CTO)

## Core Business
- **Primary industry**: Precision proteomics / Biotechnology / Diagnostics
- **Target customers**: B2B – Academic researchers, pharmaceutical companies, clinical diagnostic labs, and biomarker discovery groups.
- **Mission or purpose**: “Powering precision proteomics to enable the earliest detection of disease.”

## Products & Services
- **NULISA Chemistry & Consumables**: A proprietary assay technology (Nucleic Acid Linked Immuno-Sandwich Assay) that combines ultra-high sensitivity with high specificity, capable of analyzing hundreds of protein biomarkers in a single 10 µL biofluid sample. Available in pre-configured panels (e.g., NULISAseq™ Neuro 220 Panel for neurological disease research).
- **ARGO System**: An all-in-one automated instrument with onboard qPCR that runs NULISA assays from sample to result, enabling walk-away automation for both single-plex and multiplex biomarker analysis.
- **Alamar Software**: A comprehensive data analysis and visualization platform that integrates with the ARGO instrument to turn raw data into actionable insights.

## Market Standing
- **Valuation/Market Cap**: $1.37 billion market cap (post-IPO, April 2026)
- **Key Metric**: Total funding raised prior to IPO: $254 million. Annual revenue not publicly disclosed.
- **Notable Investors/Partners**: Illumina Ventures, Sands Capital, T. Rowe Price, Braidwell, Alzheimer’s Disease Data Initiative, and others.
- **Growth Signals**: 
  - Successfully completed IPO in April 2026.
  - Launched NULISAseq™ Neuro 220 Panel, the company’s largest precision proteomics panel.
  - Demonstrated compatibility of home-collected fingerstick samples with ultra-high-sensitivity multiplex proteomics.
  - Filed 8 patents covering key technologies (e.g., NULISA, immunologic tests, molecular biology).

## Competitive Advantages
- **Ultra-sensitivity & specificity**: NULISA technology achieves sensitivity rivaling single-plex assays while enabling high-plex panels, addressing a key trade-off in proteomics.
- **Automation-friendly**: The ARGO system delivers a fully integrated, walk-away workflow, reducing hands-on time and variability.
- **Low sample volume**: Requires only 10 µL of biofluid, enabling studies with precious or limited samples (e.g., fingerstick blood).
- **Proven team**: Founders and senior scientists previously created RNAscope™, a widely adopted in situ hybridization technology, demonstrating a track record of successful innovation.

## Strategic Focus
- Expand the NULISA panel menu into new therapeutic areas (neurodegeneration, oncology, inflammation).
- Drive adoption of the ARGO platform in both research and clinical diagnostic settings.
- Leverage IPO proceeds to scale manufacturing, commercial team, and global sales presence (hiring for roles in EMEA, China, Japan, and the US).
- Continue R&D investments in next-generation assay chemistry and software.

## Why Work Here
- **Culture**: Emphasizes integrity, excellence, passion, respect, inclusion, and collaboration. Fosters continuous learning, out-of-the-box thinking, and risk-taking.
- **People philosophy**: “Our people are the key to success” – the company is building a high-performance team dedicated to improving human health.
- **Benefits**: Competitive compensation package includes health, dental, vision, life insurance, flexible spending plan, paid vacation, stock options, and a 401(k) plan.
- **Work location**: Based in Fremont, CA (Silicon Valley) with a state-of-the-art facility designed for biotech innovation. Some roles are remote (e.g., Inside Sales Specialist – EMEA) or field-based.
- **Growth opportunities**: As a recently public company, there is significant upside potential and the chance to shape the commercial and product trajectory of a platform technology.

## Sources
1. [alamarbio.com](https://alamarbio.com/) – Official company website
2. [alamarbio.com/about-us](https://alamarbio.com/about-us/) – About page, founders, mission, location
3. [alamarbio.com/company/careers](https://alamarbio.com/company/careers/) – Careers page, culture, benefits
4. [job-boards.greenhouse.io/alamarbiosciences](http://job-boards.greenhouse.io/alamarbiosciences) – Current job openings
5. [cbinsights.com/company/alamar-biosciences](https://www.cbinsights.com/company/alamar-biosciences) – Financial data, funding, IPO date, market cap, investors, patents

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